Elevation Logo

Elevation Reviews

star star star star_half star_border

7.3

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Richard

Good customer service and best finance rate I could find!

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ron Connell

Quality and workmanship,costomer services

4 years ago

Elevation Logo

Reply from Elevation

Thanks, Ron

Mar. 18th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jim

Great company in all aspects. Very pleased with my decision

4 years ago

Elevation Logo

Reply from Elevation

Thank you, Jim, truly appreciate the feedback. Enjoy your solar and let us know if you ever need anything!

Mar. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ehmann

They do a good job and reasonable prices

4 years ago

Elevation Logo

Reply from Elevation

Thanks, Ehmann. We appreciate your feedback.

Mar. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Mike O'Hara

Good not great. Had a few delays, ultimately they got worked through.

4 years ago

Elevation Logo

Reply from Elevation

Thanks, Mike! We're happy to hear that everything worked out in the end. Enjoy your solar!

Dec. 3rd, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Karl Fechner

I was satisfied with customer service and how fast everything was installed.

4 years ago

Elevation Logo

Reply from Elevation

Thank you Karl, truly appreciate the feedback. Enjoy your solar and let us know if you ever need anything!

Dec. 3rd, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Martin Cooper

Everthing was done perfectly and on time.

4 years ago

Elevation Logo

Reply from Elevation

Thank you, Martin. We appreciate you taking the time to share your feedback.

Dec. 3rd, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Timothy Gavin

Elevation has made every effort for a successful project

4 years ago

Elevation Logo

Reply from Elevation

Thanks for the review, Timothy, we sincerely appreciate it. Let us know if you ever need anything!

Dec. 3rd, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Christina hinson

Fix ur antenna this is taking so long I understand it's being solved but it's the time it's quite annoying

4 years ago

Elevation Logo

Reply from Elevation

Hi Christina, I just looked up your account and the tech was able to replace the inverter and everything is reporting and producing. Someone will be reaching out this afternoon and we're keeping an eye on production.

Nov. 25th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Valerie Boyce

Great staff that helped us every step of the way

4 years ago

Elevation Logo

Reply from Elevation

Thank you so much, Valerie. So glad to hear that everyone was so helpful!

Nov. 26th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeannette Baker

Great price..great install and great response to questions.

4 years ago

Elevation Logo

Reply from Elevation

Thank you, Jeannette. We pride ourselves on making the renewable energy systems we install easy to understand and utilize to our customers. Glad to see our guys are taking that training to heart.

Nov. 26th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nancy shaub

Knowledgeable and very personable able to answer questions

4 years ago

Elevation Logo

Reply from Elevation

Thank you, Nancy. We truly appreciate the feedback. Enjoy your solar and let us know if you ever need anything!

Nov. 26th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Casey Gilbert, AZ

It was a good experience. We had no complications.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Tony Gabriel

After installing our solar and thermostat that was suggested (Nest) told it wasn't compatible with the system. Waiting to hear an anwser

5 years ago

Elevation Logo

Reply from Elevation

Hi Tony, we're sorry that you are still waiting for an answer. I have rolled this feedback up to our solutions team to find a solution to the Nest not being compatible with the demand manager.

May. 2nd, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

R Beck North Las Vegas, NV

Good communication and top notch installation

5 years ago

Elevation Logo

Reply from Elevation

Thank you for your review, we truly appreciate the feedback. Enjoy your solar savings and let us know if you ever need anything!

Apr. 22nd, 2019

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

M

VERY UNSATISFIED THEY ONCE THEY DO THE SALES YOU DO NOT HEAR FROM THEM MEAN WHILE DURING THE SALE THEY CALL YOU EVERY SINGLE MINUTE.

5 years ago

Elevation Logo

Reply from Elevation

Hi, M, we're sorry that you experienced a poor sales experience. This is not how we like to operate so we sincerely apologize. We are committed to providing top notch customer service and putting our customers first so please reach out to your concierge to see how we can address your concerns and make this right.

Apr. 10th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

D

It is the amazing people during the process !!

5 years ago

Elevation Logo

Reply from Elevation

Thanks, D! We appreciate our customers and want to make sure we handle every part of the solar process at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Apr. 10th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

H

Very poor communication skills; Not notified in a timely manner of changes to scheduling

5 years ago

Elevation Logo

Reply from Elevation

We apologize for the lack of communication. We are always looking to improve and one process we're working on is adding additional touchpoints to make sure our customers are well informed throughout the entire process.

Apr. 10th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michael

Professional installation. Great customer service.

5 years ago

Elevation Logo

Reply from Elevation

We appreciate our customers and want to make sure we handle every part of your install at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Apr. 10th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

D

Great customer service, integrity and great product

5 years ago

Elevation Logo

Reply from Elevation

Thank you so much for your review, D! We pride ourselves on making the solar systems we install easy to understand and utilize to our customers. Glad to see our guys are taking that training to heart.

Apr. 10th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

D

Excellent customer service from all members of the staff.

5 years ago

Elevation Logo

Reply from Elevation

Thank you for sharing your experience! We work hard to put our customers first, by using excellent products at the best prices. We look forward to hearing about your savings!

Apr. 10th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

R

Very efficient installation and communication

5 years ago

Elevation Logo

Reply from Elevation

Thanks, R! We appreciate our customers and want to make sure we handle every part of your install at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Apr. 10th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Gary

I will probably be dead before I recover the investment that I made by going with Elevation Solar.

5 years ago

Elevation Logo

Reply from Elevation

Hi Gary, we're sorry to hear that you feel that way. We design our systems for not only long term savings but also so you can live more comfortably immediately, especially during the summer. We hope that you're seeing the short term benefits!

Apr. 9th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Javier

It took them three months to connect all of the solar panels.

5 years ago

Elevation Logo

Reply from Elevation

Hi Javier, the average timeline of signing to activation is usually around 3-4 months. We apologize that those expectations weren't set with you up front. We hope that you're enjoying your solar now that it is installed!

Apr. 9th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michael

Customer service is good about answering questions

5 years ago

Elevation Logo

Reply from Elevation

Thank you, Michael. We pride ourselves on making the solar systems we install easy to understand and utilize to our customers. Glad to see everyone is taking that training to heart!

Apr. 9th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John

The installation process was efficient and done well.

5 years ago

Elevation Logo

Reply from Elevation

Thanks, John. We appreciate you and your feedback! Let us know if you ever need anything.

Apr. 9th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous

They did a good job and were consistent on the work.

5 years ago

Elevation Logo

Reply from Elevation

Thank you for the awesome feedback!

Apr. 9th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Victor

No one is perfect, but they had very good service and I had a good experience.

5 years ago

Elevation Logo

Reply from Elevation

Thanks, Victor, we appreciate your feedback.

Apr. 9th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Jason

There are still some things I don't know about the system. They don't follow up and teach you how to use it.

5 years ago

Elevation Logo

Reply from Elevation

Hi Jason, we apologize that your system wasn't fully explained to you. Our solutions department is always available to answer any questions you may have. Feel free to give them a call at 480-492-4232.

Apr. 4th, 2019

check_circle

Review Source

star star star star_border star_border

Sheena Owens Philadelphia, PA

Roof was damaged during installation. We were accused of doing it ourselves. The company eventually came out and repaired the roof after it had been raining for a week.

1 year ago

check_circle

Review Source

star star star star star

Chelsea Hodges Phoenix, AZ

Great site survey! Dustin did great at checking and making sure that the proposed panels will fit and be effective.

1 year ago

check_circle

Review Source

star star star star star

Harvey Peterbrilt Phoenix, AZ

Dustin installed my curb, and the process was quick and efficient. Great tech and great equipment. No complaints!

1 year ago

check_circle

Review Source

star star star star star

Amanda Murduri Phoenix, AZ

Awesome job! Dustin was great. He was professional and very helpful with the new equipment. Great work!

1 year ago

check_circle

Review Source

star star star star star

John Murduri Phoenix, AZ

Dustin was very professional! Answered all my questions and made me feel super comfortable with the new equipment!

1 year ago

star star star star star

Chase Benford Chula Vista, CA

Thumbs Up for Elevation! Luc was very professional. Would definitely recommend them to friends and family! Five stars!

1 year ago Edited December 21, 2022

check_circle

Review Source

star star star star star

Wendy Beltran Las Vegas, NV

Diana came out to help my aunt with her Curb app. She did a great job and explained how the newer version works.

1 year ago

check_circle

Review Source

star star star star star

Zzz Queen Creek, AZ

Rigo and jagger did an excellent job and walked me through the whole process would definitely recommend.

1 year ago

star star star star star

Zach Morris Round Rock, TX

Very informative and straight forward. They didn’t offer us what they felt we didn’t need which we appreciated

3 years ago

Elevation Logo

Reply from Elevation

Thank you Zach, very understand that every customer has different needs and expectations.
Please keep us posted on your savings.

Mar. 1st, 2021

star star star star star

MarkG Phoenix, AZ

They appear to Upfront and honest. They were also very efficient and had great customer surface thus far.

3 years ago

Elevation Logo

Reply from Elevation

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Feb. 23rd, 2021

star star star star star

Monica Wandschneider Tempe, AZ

Excellent team, they are so patient and answer all questions. I loved working with Sam, Mary and Steve

3 years ago

Elevation Logo

Reply from Elevation

Thank you Monica for your 5-Star review. Our teams are very dedicated and love what they do...please keep us posted on your savings.

Dec. 17th, 2020

star star star star star

L garcia Garland, TX

Priscilla, Carmen & Jessica were so knowledgeable! They answered all my questions and were such a delight to talk to.

5 years ago

Elevation Logo

Reply from Elevation

Thank you! We appreciate the feedback. We are so happy to hear our team took such great care of you.

Nov. 20th, 2019

star star star star star

Allan Njoroge Keller, TX

Elevation Solar did fantastic job and they delivered all their promises. I’m now enjoying my solar.

5 years ago

Elevation Logo

Reply from Elevation

Thank you, Allan! Glad to hear everything went great and that you're enjoying your solar. Can't wait to see your solar savings!

Sep. 30th, 2019

star star star star star

Robin E Washburn Pahrump, NV

Doug and Tiffanie were very knowledgeable and have been so flexible and listened to our concerns and questions.

5 years ago

Elevation Logo

Reply from Elevation

Thank you, Robin! We are so happy to hear Doug and Tiffanie took such great care of you.

Jul. 18th, 2019

star star star star star

Syed Ahmed Rockwall, TX

Had an easy time dealing with Elevation. They answered all my (plentiful) questions and walked me through the process.

5 years ago

Elevation Logo

Reply from Elevation

Thank you for sharing your feedback, Syed! Our energy consultants work hard to keep up to date on everything solar so we can be there to answer all your questions.

Feb. 13th, 2019

star star star star star

Mitch Whitman Prescott Valley, AZ

I liked that they offered a lower price than SunRun and a no interest loan with no set payments. That sold me.

6 years ago

star star star star star

Wilford Lindley Phoenix, AZ

vacation home, telephone contact followed by home visit. Great working on Saturday. We Have 2 solar systems in Calif.

6 years ago

star star star star star_border

James N. Hogan Phoenix, AZ

Our experience with Elevation Solar was pleasant, fast, and helpful. We are enjoying our low monthly payments and the future is looking bright.

7 years ago

check_circle

Review Source

star star star star star

Alok Nigam Rancho Santa Margarita, CA

ANTONIO was very respinsive and curteous

8 months ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Curtis Walker Jr North Las Vegas, NV

Ben has been a great help thought this entire process.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Ealey Price, UT

I was missed informed that I would still be playing my electricity bill on top of the solar

3 years ago

Elevation Logo

Reply from Elevation

Hi Ealey, we apologize that you were misinformed about no longer having an electric bill. We do our best to design systems to offset as much as your energy but anything in excess of your solar production will have to be purchased from your utility company.

May. 7th, 2021