ADT Solar Reviews
7.6
Overall Score
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Verified Customer
Review Source
Eloy Jimenez Weslaco, TX
3 years ago
Reply from ADT Solar
I am very sorry to hear that we lacked with communication. I am happy to be a direct line of communication for you. Please do not hesitate to reach out to me directly if there is anything I can do to assist with your solar experience!
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Oct. 12th, 2021
Verified Customer
Review Source
walt turner Albany, GA
3 years ago
Reply from ADT Solar
I am sorry you are having trouble getting in touch with our team. I would love to own communication for you. Please reach out to me directly and I will be happy to assist you with anything you may need.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Sep. 16th, 2021
Verified Customer
Review Source
Kim Saint Louis, MO
3 years ago
Reply from ADT Solar
I would love to learn more about this and help you out. Will you please send me an email with your property address so I can get some answers for you and ensure everything is taken care of? There seems to likely be some sort of a misunderstanding and I absolutely want to dig to the bottom of it. Thank you!
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Sep. 13th, 2021
Verified Customer
Review Source
David Blankenship Oklahoma City, OK
3 years ago
Reply from ADT Solar
Thank you for the review. Please reach out to me directly and let me know what else can be done in order to help turn your experience into five stars. I am here and happy to help in any way that I can.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 27th, 2021
Verified Customer
Review Source
David Fedor Mena, AR
3 years ago
Reply from ADT Solar
I am glad to hear you had a very positive experience with our technicians but I am sorry to hear that you had a less than stellar experience with our office staff! If there is anything I can do to help turn your experience around, please do not hesitate to let me know what I can do to help!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 14th, 2021
Verified Customer
Review Source
Cassie-Jane Converse, TX
3 years ago
Reply from ADT Solar
I am very sorry to hear you were blown off and would love to help you in anyway that I can! Please reach out to me directly with any questions or concerns. We have a huge emphasis on our customer experience and I am sorry to hear things have been rough for you. I look forward to working with you and doing what I can to help turn things around!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 18th, 2021
Review Source
Antonio Salmeron
1 year ago
Reply from ADT Solar
Apr. 27th, 2023
Ali Khazaal Rupert, ID
2 years ago
Reply from ADT Solar
Thank you for the 5 star review! Please do not hesitate to reach out if you ever need us. We are here and happy to help support you.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
May. 3rd, 2022
Ormando Gomez
2 years ago
Reply from ADT Solar
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
May. 3rd, 2022
Mary Judith King Tallahassee, FL
3 years ago
Reply from ADT Solar
Thanks for the great 5 star review about your experience with our sales associate. If there is anything I can do to assist with your solar experience, just let me know!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jul. 23rd, 2021
colin williamson Mechanicsville, VA
3 years ago
Reply from ADT Solar
Thank you for the great 5 star review! I am very glad to hear you have had a wonderful experience with Sunpro and more specifically Alex. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 29th, 2021
Mmorter25 Tomball, TX
3 years ago
Reply from ADT Solar
We are so glad to hear you had a great experience. Thank you for the 5 stellar review!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Nov. 30th, 2020
Review Source
You Corpus Christi, TX
1 year ago
Verified Customer
Review Source
Mary Safford Cape Coral, FL
2 years ago
Reply from ADT Solar
Oct. 26th, 2022
Verified Customer
Review Source
Eric Pallagao
2 years ago Edited January 10, 2024
Reply from ADT Solar
I am sorry to hear it sounds like your bills have increased. I would love to connect with you and have our team run a savings analysis on your bill. I will reach out to you now via a direct message! I look forward to helping turn your experience around.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Oct. 10th, 2022
Verified Customer
Review Source
Rodney Adams Deville, LA
2 years ago
Reply from ADT Solar
I am sorry to hear you are not pleased with your service. We are always working hard to improve. I will do more to look into your experience to use it as a learning opportunity. I will also reach out to you directly to learn more and see if there is anything else I can do to help turn things around at this time. Thank you for the feedback.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Aug. 4th, 2022
Verified Customer
Review Source
Claude Forte' Jr Owasso, OK
2 years ago
Reply from ADT Solar
I am sorry to hear we were slow and you had to call us to see action. If there is anything I can do to help turn your experience around at this time, please do not hesitate to reach out to me directly. I am here and happy to help.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
May. 3rd, 2022
Verified Customer
Review Source
Jody Sams Perry, AR
2 years ago
Reply from ADT Solar
I am very sorry to hear about this poor experience and want to help you out right away. Will you please send me an email with additional details and your contact information (including the property address where we installed)? I want to look into this right away for you and help ensure you are very happy with your Sunpro experience.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Feb. 15th, 2022
Verified Customer
Review Source
Ron Arend Highland, IL
2 years ago
Reply from ADT Solar
Thank you for taking the time to share this feedback. I want to help you get immediate action and will look into your project with my team immediately to help ensure you are getting the communication about your project that you deserve. Please expect to hear more from me very soon!
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Jan. 27th, 2022
Verified Customer
Review Source
Loretta Tanner Drexel, MO
2 years ago
Reply from ADT Solar
Thank you for bringing this to our attention! I have alerted our service team and they will look into this and reach out to you for review. Please expect to hear from us soon.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Dec. 7th, 2021
Verified Customer
Review Source
Ray adkins Havana, IL
3 years ago
Reply from ADT Solar
I am very sorry to hear that the application is not currently showing your production. I have alerted our team of this issue. Please expect for them to reach out to you right away to help get this resolved! In the meantime, please do not hesitate to reach out to me directly if there is anything I can do to help turn your solar experience into 5 stars! Thank you for choosing Sunpro.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Nov. 11th, 2021
Verified Customer
Review Source
Greg Morris Cedar Creek, TX
3 years ago
Reply from ADT Solar
I would love to look into this for you to ensure your system is producing as designed. Will you please send me a private message with your property address where solar was installed so I can locate your account and have our team reach out to you. I look forward to helping you with this as quickly as possible. Thank you!
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Nov. 11th, 2021
Verified Customer
Review Source
Irene Driggers Effingham, SC
3 years ago
Reply from ADT Solar
I am sorry to hear that the project took longer than anticipated! I have looped in a leader from our Client Solutions team to reach out and work with you directly. Please don't hesitate to reach out to them directly or myself - we will both be happy to help you in anyway we can.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
May. 19th, 2021
Verified Customer
Review Source
Susana E Mendez Van Alstyne, TX
3 years ago
Reply from ADT Solar
I am sorry to hear we made mistakes! I'd love to do all I can to help turn your experience around. Please reach out to me with details and I jump in and help you out right away.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
May. 5th, 2021
Verified Customer
Review Source
Cynthia El Paso, TX
3 years ago
Reply from ADT Solar
I am very sorry to hear about this and I would love the opportunity to look into this for you and help create a resolution. Will you please email me directly with the details of your project and I will follow up with you right away. Thank you
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
May. 5th, 2021
Verified Customer
Review Source
Evonne Pensacola, FL
3 years ago
Reply from ADT Solar
I am very sorry to hear that you have had a frustrating experience with your solar project. I would love to help turn things around for you. Will you please email me at BHazelrigg@TheProCompanies.com and share the address where we have installed, more details about your experience and let me know what I can do to help turn things around. I am confident we can help to improve your experience and I look forward to working with you.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 16th, 2021
Verified Customer
Review Source
Randy Callahan Groves, TX
3 years ago
Reply from ADT Solar
I have passed your feedback on to our Customer Service team and have asked them to look into this and reach out to you. We should get an update on our review for you very soon! We are here to help with your system and want to ensure it is producing as it was designed to do so.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 14th, 2021
Verified Customer
Review Source
David Hatfield Hankamer, TX
3 years ago
Reply from ADT Solar
I am sorry to hear your solar system is producing less than you had anticipated. Will you please send me an email with your property address and specific concerns and I will work with our team to review this and reach out to you right away! Thank you and I look forward to helping you get some quick answers soon.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 25th, 2021
Verified Customer
Review Source
Anonymous Las Cruces, NM
3 years ago
Reply from ADT Solar
I am sorry to hear you have had trouble getting in contact with us. Please save my email address listed below and do not hesitate to reach out to me directly if you ever have any questions or concerns. I will be happy to work with our team to quickly get you answers and help turn your experience around.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 25th, 2021
DENNIS WOOD Whitney, TX
2 years ago
Review Source
Russ Peery Keller, TX
2 years ago
Reply from ADT Solar
Thank you for choosing ADT Solar! Please don't hesitate to give us a ring if we can ever be of assistance.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCommpanies.com
May. 24th, 2022
Mary or Joseph Lyons Aiken, SC
3 years ago
Reply from ADT Solar
I am sorry to hear that you have not received all of the information you are looking for. I'd love to help supply you with this. Please send me an email using my contact info below and I will help to get this for you right away!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jul. 23rd, 2021
Lacie havard GA
3 years ago
Reply from ADT Solar
Thanks for the perfect review. Happy solar!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
May. 14th, 2021
Bob Dean Roswell, GA
3 years ago
Reply from ADT Solar
I am very glad to hear you are pleased with your Sunpro experience. If there is ever anything I can do to further assist you with your solar journey, please do not hesitate to reach out to me directly. Thank you for choosing Sunpro as your solar provider.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 29th, 2021
Review Source
Danorris07 Houston, TX
3 years ago
Reply from ADT Solar
Thank you for the 5 star review. We pride ourselves on the service we provide our customers and I am glad to hear you were happy with it!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Mar. 8th, 2021
Manuel Garcia La Porte, TX
3 years ago
Reply from ADT Solar
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 29th, 2021
Aaron Luna El Paso, TX
3 years ago
Reply from ADT Solar
Thanks for the positive feedback. Happy solar!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Nov. 30th, 2020
Review Source
Dephany Parks Birmingham, AL
2 years ago
Review Source
Angie Seguin, TX
2 years ago
Reply from ADT Solar
Thanks for the wonderful review. Please don't hesitate to let me know if there is anything I can do to help turn this into a 5 star experience. Happy solar!
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Jun. 23rd, 2022
Verified Customer
Review Source
Carlos Covarrubias Fabens, TX
3 years ago
Reply from ADT Solar
I am very sorry to hear you have had a difficult experience. I have alerted the team of your review and we will be reaching out shortly to see what can be done to help turn your experience around.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Nov. 12th, 2021
Verified Customer
Review Source
Calvin Johnson New Braunfels, TX
3 years ago
Reply from ADT Solar
I am very sorry to hear about a lack of service! I would love to assist you. Please do not hesitate to reach out to me directly and I will do all that is possible to turn your experience around. I am very thankful that you chose Sunpro as your solar provider!
Blake Hazelrigg
BHazelrigg@TheProCompanies.com
Director of Client Advocacy
Oct. 29th, 2021
Verified Customer
Review Source
Warren Hendricks
3 years ago Edited January 10, 2024
Reply from ADT Solar
I am very sorry to hear that we dropped the ball. I would love to learn more and help to turn your experience around. Will you please reach out to me directly using my contact information below? I look forward to helping you out!
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Sep. 16th, 2021
Verified Customer
Review Source
Cynthia Ramirez El Paso, TX
3 years ago
Reply from ADT Solar
I am sorry to hear this! This type of feedback is very concerning and I would love to look into this right away for you. Please reach out to me directly with additional details so that I can further assist you.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 27th, 2021
Review Source
Daniel Eibeck Bridgeport, PA
2 years ago
Review Source
Christopher Taylor Saint Cloud, MN
2 years ago Edited October 5, 2022
Reply from ADT Solar
I am sorry to hear that you have only had a 2 star experience. I am going to reach out to you directly so I can learn more about your experience and see what can be done to help you out!
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Oct. 10th, 2022
Manoj Shukla Homosassa, FL
2 years ago
Reply from ADT Solar
I am very sorry to hear that you have had a poor experience. I have alerted the leadership team in our project management department so that they can reach out to you right away and help to make things right.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Mar. 21st, 2022
