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ADT Solar Reviews

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7.2

Overall Score

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Timothy Joseph Schweikhard Tulsa, OK

Punctual, fast, efficient, pleasant, large crew

3 years ago

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Reply from ADT Solar

Hi Timothy,
Thank you for the 5 star review. We are so happy you chose Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 17th, 2021

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star star star star star

Bud Davis Farmington, NM

Very professional and felt like old friends

3 years ago

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Reply from ADT Solar

Hello Bud,
Thank you for taking the time to leave a great review. I am very glad you are pleased with your experience and I am very thankful you chose Sunpro as your solar provider. If you ever need assistance with your solar system, please do not hesitate to reach out to myself or any of the Sunpro team and we will be happy to help you in anyway we can. We are here for you!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 16th, 2021

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Buster Jones Los Fresnos, TX

They have Good service and excellent price

3 years ago

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Reply from ADT Solar

Hello Buster,
Thank you for taking the time to leave a great review. I am very glad you are pleased with your experience and I am very thankful you chose Sunpro as your solar provider. If you ever need assistance with your solar system, please do not hesitate to reach out to myself or any of the Sunpro team and we will be happy to help you in anyway we can. We are here for you!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 16th, 2021

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star star star star star

Yolanda

Friendly and helpful Austin H. was always there for me

3 years ago Edited January 10, 2024

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Reply from ADT Solar

Hi Yolanda,
Thank you for taking the time to leave a review about your experience with Austin. I will make sure he gets a shout out for the experience he provided.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 10th, 2021

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Luis

Was installed very quickly and installers was very carefully and respectful

3 years ago Edited January 10, 2024

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Reply from ADT Solar

Hi Luis,
Thank you for taking a moment to leave us a review. I am very glad to hear you have been pleased with our customer service. We work hard to get this type of feedback everyday and it is very rewarding when we do receive it. Thanks for choosing Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 2nd, 2021

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star star star star star

Marty Van Buren, AR

0

3 years ago

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Reply from ADT Solar

Hello Marty,
Thank you for the 5 star review. Please do not hesitate to reach out if there is ever anything else I can do to assist with your solar experience!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Sep. 7th, 2021

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star star star star star

James D. Lewis West Des Moines, IA

Seems to be a competent company and stays in communication

3 years ago

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Reply from ADT Solar

Hello James,
Thanks for the wonderful 5 star review. If there is ever anything I can do to assist with your solar experience, please do not hesitate to let me know!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jul. 12th, 2021

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star star star star star

DAVID W SMITH Bruno, NE

Very through in instructions and explain things.

3 years ago

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Reply from ADT Solar

Hi David,
Thanks for the perfect review. I am very glad to see that you have enjoyed your experience. If there is anything I can do to further assist you, please do not hesitate to let me know!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 17th, 2021

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Charles Lewis Lincoln, AR

High quality material and very professional workmanship.

3 years ago

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Reply from ADT Solar

Hi Charles,
Thank you for the 5 star review. I am very glad that you are pleased with your Sunpro experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly. I am here and happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 7th, 2021

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star star star star star

Sandy Ozark, AR

Rep William H. has been there to answer all my questions

3 years ago

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Reply from ADT Solar

Hi Merry,
Thank you for the 5 star review. I am very glad that you are pleased with your Sunpro experience. Particularly with William! I will make sure he gets some recognition.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 7th, 2021

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star star star star star

Nancy Altha, FL

Staff is Very helpful and the product delivers

3 years ago

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Reply from ADT Solar

Hi Nancy,
Thank you for the incredible review. I am very glad you are pleased with your experience. If you ever have any questions please do not hesitate to reach out to myself or any of the Sunpro team. We are here and ready to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 25th, 2021

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Joyce Robertson Boswell, OK

The work was done in professional manner.

3 years ago

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Reply from ADT Solar

Hi Joyce,
Thank you for the incredible review. I am very glad you are pleased with your experience. If you ever have any questions please do not hesitate to reach out to myself or any of the Sunpro team. We are here and ready to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 25th, 2021

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star star star star star

Gloria Lovers Panama City, FL

Quality work. Do what they promise. Great follow up

3 years ago

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Reply from ADT Solar

Hi Gloria,
Thank you for the 5 star review. I am very glad you are pleased with your experience and am thankful you chose Sunpro to be your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 25th, 2021

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star star star star star

Jill Simmons Assumption, IL

Very friendly and helpful in walking us through the steps.

3 years ago

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Reply from ADT Solar

Hi Jill,
Thank you for the 5 star review. I am very glad that you are pleased with your Sunpro experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly. I am here and happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 7th, 2021

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star star star star star

Mary Matthews Oklahoma City, OK

Ease of working with everyone. From the salesman on up.

3 years ago

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Reply from ADT Solar

Hi Mary,
Thank you for the 5 star review. I am very glad you are pleased with your experience and am thankful you chose Sunpro to be your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 25th, 2021

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star star star star star

Sandra Hernandez Dover, FL

Good communication, excellent experience

3 years ago

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Reply from ADT Solar

Hi Sandra,
Thank you for the incredible review. I am very glad you are pleased with your experience. If you ever have any questions please do not hesitate to reach out to myself or any of the Sunpro team. We are here and ready to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 25th, 2021

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Denise Sheldon-Schrader Lincoln, NE

Slow with communicating. Still waiting for hot water heater blanket. And pressure testing.

3 years ago

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Reply from ADT Solar

Hi Denise,
Thanks for the review. I am sorry to hear about the delay in communication as well as the installation of some of our energy efficiency items. I have passed this on to a leader with our operations department to help us get this resolved as soon as possible. Please do not hesitate to reach out to me directly if there is anything else I can do to further assist with your experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 25th, 2021

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star star star star star

Martin Snyder Vinton, LA

Great products fantastic customer service

3 years ago

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Reply from ADT Solar

Hi Martin,
Thank you for the 5 star review. I am very glad you are pleased with your experience and am thankful you chose Sunpro to be your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 25th, 2021

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star star star star star

Daniel Trevino Alice, TX

They kept me informed every step of the way

3 years ago

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Reply from ADT Solar

Hi Daniel,
Thank you for the 5 star review. I am very glad you are pleased with your experience and am thankful you chose Sunpro to be your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 25th, 2021

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star star star star star

Richard j centers sr Pensacola, FL

Easy to set up the online monitoring system

3 years ago

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Reply from ADT Solar

Hello Richard,
Thanks for the 5 star review. I am glad you are enjoying the monitoring system. It is great to see how much energy the sun is offsetting for you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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star star star star star

Rose Wyatt Natchez, MS

Schedule was followed as stated and the staff is great.

3 years ago

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Reply from ADT Solar

Hi Rose,
Thanks for the 5 star review!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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star star star star star

Tom Gladstone Lynn Haven, FL

Competent and professional employees and staff.

3 years ago

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Reply from ADT Solar

Hi Tom,

I am so glad you have had a 5 star experience. Please don't hesitate to reach out to myself or any of the Sunpro Team if we can ever be of assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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star star star star star_border

Nancy Gurdon, AR

Because they are very nice people and did a very good job on my roof

3 years ago

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Reply from ADT Solar

Hi Nancy,

I am so glad you have had a 5 star experience. Please don't hesitate to reach out to myself or any of the Sunpro Team if we can ever be of assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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star star star star star

Derrick Rodgers Austin, TX

Level of customer service and professionalism

3 years ago

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Reply from ADT Solar

Hi Derrick,

I am so glad you have had a 5 star experience. Please don't hesitate to reach out to myself or any of the Sunpro Team if we can ever be of assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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star star star star star

Ramon Valdez Wichita, KS

I can see how much power I use on a daily dasis.

3 years ago

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Reply from ADT Solar

Hello Ramon,
The monitoring app is awesome, isn't it?! Thank you for taking some time to leave a review.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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star star star_border star_border star_border

John Kirkwood

When ADT bought Sun Pro they were not smart enough to leave the ADT business model out and continue with Sun Pro's model. ADT does not know what customer service is on a local level.

3 years ago Edited January 10, 2024

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Reply from ADT Solar

Hi John,
I am so glad you chose Sunpro as your solar provider. Please don't hesitate to reach out to the team if any questions come up. We are here and happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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star star star star star

Doug Kennedy San Antonio, TX

They are just that good. great customer service.

3 years ago

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Reply from ADT Solar

Hi Doug,

I am so glad you have had a 5 star experience. Please don't hesitate to reach out to myself or any of the Sunpro Team if we can ever be of assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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star star star star star_border

Cody Tan Elgin, OK

Communication issues but they did do there best to work with me to fix it.

3 years ago

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Reply from ADT Solar

Hi Cody,
I am very glad we were able to work on the communication issues with you! Please don't hesitate to reach out to me directly if there is anything else I can do to help with your solar experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star_border

Rick Dorsey, IL

Through low pressure presentations. Offer represents a complete package.

3 years ago

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Reply from ADT Solar

Hi Rick,
Thank you for taking the time to leave us a review. I am glad you felt we give a complete package and had a low pressure approach! Please don't hesitate to reach out with any questions or concerns.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star

Lori Baker Williston, SC

Very informative. The salesman is very good at his job.

3 years ago

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Reply from ADT Solar

Hi Lori,
Thanks for the perfect review. I will ensure the salesman get the recognition he deserves.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star

Vernon Converse Wichita, KS

Every thing seems to be working as I was told it would

3 years ago

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Reply from ADT Solar

Hi Vernon,
Thank you for taking the time to leave us a very positive 5 star review. I know that you have a choice in solar providers and I am very thankful that you decided to move forward with Sunpro! Please do not hesitate to reach out to me directly if there is ever anything I can do personally to help with your solar journey.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star

Matthew Bjornson Fortson, GA

Excellent service. Fast and accurate install

3 years ago

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Reply from ADT Solar

Hello Matthew,
Thank you for the 5 star review. I am glad to see you are pleased with our service and that we got everything done in a timely and accurate fashion!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star_border

Michael Hill Alamogordo, NM

Delay in install. Problem with paperwork between electric company and state.

3 years ago

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Reply from ADT Solar

Hello Michael,

Sorry for the delay! If there is anything I can do to help turn your experience into 5 stars please let me know. The Sunpro team is here and committed to your experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star_border

Alan Stubblefield

very good company and very professional, top notch work and workmanship

3 years ago Edited January 10, 2024

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Reply from ADT Solar

Hi Alan,
Thanks for the review. We are so glad you chose Sunpro as your solar provider!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star

Jeff Symonds Aztec, NM

Product is good and they have been good to deal with.

3 years ago

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Reply from ADT Solar

Hi Jeff,
Thank you for taking the time to leave us a very positive 5 star review. I know that you have a choice in solar providers and I am very thankful that you decided to move forward with Sunpro! Please do not hesitate to reach out to me directly if there is ever anything I can do personally to help with your solar journey.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star_border

Chad McLaren Savannah, GA

Everything that was promised was not delivered, still waiting

3 years ago

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Reply from ADT Solar

Hi Chad,
I'd love to help drive this home for you. Please send me an email and let me know what I can help get delivered for you at this time. Thanks!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star

Doug Rusk, TX

Friendly had the answers I was looking for

3 years ago

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Reply from ADT Solar

Hi Doug,
Glad you found us to be the professionals that were capable of getting you the information you needed to make a great decision. Please reach out if anything else comes up.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star_border

Jeff Weatherford, TX

Quick to install, slow with paperwork to get power company approval.

3 years ago

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Reply from ADT Solar

Hi Jeff,

Sorry to see there was a delay with getting final approval from your local utility. This should be the most exciting part of the whole process. If there is anything I can do to help with your experience just let me know!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star

Larry Schmidt Sedgwick, KS

They took care of me I had a problem and they corrected

3 years ago

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Reply from ADT Solar

Hello Larry,
Thank you for taking the time to leave us a 5 star review. I am very glad to see you are please with your Sunpro experience. The entire team is here and happy to help if you ever need us!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star

Trevor Maitland, FL

Wonderful job done. They really look out for the customer.

3 years ago

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Reply from ADT Solar

Hi Trevor,
Thank you for taking the time to leave us a very positive 5 star review. I know that you have a choice in solar providers and I am very thankful that you decided to move forward with Sunpro! Please do not hesitate to reach out to me directly if there is ever anything I can do personally to help with your solar journey.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star

Joseph Jones Milton, FL

They're available for any questions and have answers.

3 years ago

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Reply from ADT Solar

Hello Joseph,
Thank you for taking the time to leave us a 5 star review. I am very glad to see you are please with your Sunpro experience. The entire team is here and happy to help if you ever need us!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star

Gene McPherson

Great product, great service, responsive when I have questions. People had better hurry though. The 26% credit will start phasing out next year.

3 years ago Edited January 10, 2024

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Reply from ADT Solar

Hi Gene,
Thank you for taking the time to leave us a very positive 5 star review. I know that you have a choice in solar providers and I am very thankful that you decided to move forward with Sunpro! Please do not hesitate to reach out to me directly if there is ever anything I can do personally to help with your solar journey.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 5th, 2021

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star star star star star

Randy Silva Abilene, TX

Good customer service from every one and very friendly

3 years ago

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Reply from ADT Solar

Hello Randy,
I am very glad to hear you are pleased with your Sunpro experience. If there is ever anything I can do to further assist you with your solar journey, please do not hesitate to reach out to me directly. Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 29th, 2021

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star star star star star

Steven Harksen Navarre, FL

Workmanship, materials and service are top notch.

3 years ago

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Reply from ADT Solar

Hello Steven,
I am very glad to hear you are pleased with your Sunpro experience. If there is ever anything I can do to further assist you with your solar journey, please do not hesitate to reach out to me directly. Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 29th, 2021

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star star star star star

Joanne Kirby Sebastian, FL

Seems to be working as my electric bill is under $10

3 years ago

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Reply from ADT Solar

Hi Joanne,
Thank you for the review! An electric bill under $10 is hard to beat. I am very glad to hear you are pleased with your solar experience and thank you for your feedback.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 20th, 2021

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Verified Customer

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star star star star star

Karen Davis Sand Springs, OK

They are willing to fix any problems fast

3 years ago

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Reply from ADT Solar

Hello Karen,
I am very glad to hear you are pleased with your Sunpro experience. If there is ever anything I can do to further assist you with your solar journey, please do not hesitate to reach out to me directly. Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 29th, 2021

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star star star star star

Mary Isaac

Installation was done quickly and without any problems.

3 years ago Edited January 10, 2024

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Reply from ADT Solar

Hello Mary,
I am very glad to hear you are pleased with your Sunpro experience. If there is ever anything I can do to further assist you with your solar journey, please do not hesitate to reach out to me directly. Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 29th, 2021

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Verified Customer

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Review Source

star star star star star

Charles H Lewis Desoto, TX

Fast service great job . I am real happy with finished job.

3 years ago

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Reply from ADT Solar

Hi Charles,
I am very glad to hear you are happy! Thank you for leaving us a 5 star review.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 20th, 2021

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star star star star star

Emily Shaw

Great company from salesmen, electricians

3 years ago Edited January 10, 2024

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Reply from ADT Solar

Hi Emily,
Thank you for taking some time to provide feedback about your experience. I am very glad to hear you found the time to be nice and wonderful! We all work very hard to provide our customers an industry best experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 20th, 2021

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star star star star star

Baldemar Montes

Your work was good and fast. They did a good job

3 years ago Edited January 10, 2024

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Reply from ADT Solar

Hello Baldemar,
I am glad to hear everything is good and that you are pleased with the installation. Happy solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 20th, 2021