ADT Solar Reviews
7.6
Overall Score
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Verified Customer
Review Source
Terry McCall Panama City, FL
3 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a very positive 5 star review. I know that you have a choice in solar providers and I am very thankful that you decided to move forward with Sunpro! Please do not hesitate to reach out to me directly if there is ever anything I can do personally to help with your solar journey.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
May. 5th, 2021
Verified Customer
Review Source
Robert Monroe
3 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a 5 star review. I am very glad to see you are please with your Sunpro experience. The entire team is here and happy to help if you ever need us!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
May. 5th, 2021
Verified Customer
Review Source
Brandon Busby Wynne, AR
3 years ago
Reply from ADT Solar
I am sorry we fumbled with communication! We are constantly working to improve. I will dive into your project and look for all of the learning opportunities I can find.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
May. 5th, 2021
Verified Customer
Review Source
Henry Castillo McAllen, TX
3 years ago
Reply from ADT Solar
Thank you for taking the time to leave a review. If you would like to learn more about the tax credit, please don't hesitate to reach out to me directly.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
May. 5th, 2021
Verified Customer
Review Source
Cliff Hill
3 years ago Edited January 10, 2024
Reply from ADT Solar
I am very glad to hear you are pleased with your Sunpro experience. If there is ever anything I can do to further assist you with your solar journey, please do not hesitate to reach out to me directly. Thank you for choosing Sunpro as your solar provider.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 29th, 2021
Verified Customer
Review Source
Forrest Allen Austin, TX
3 years ago
Reply from ADT Solar
I am very glad to hear you are pleased with your Sunpro experience. If there is ever anything I can do to further assist you with your solar journey, please do not hesitate to reach out to me directly. Thank you for choosing Sunpro as your solar provider.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 29th, 2021
Verified Customer
Review Source
Linda Allen
3 years ago Edited January 10, 2024
Reply from ADT Solar
Thank you for the wonderful review! I am glad to hear you have had a wonderful experience.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 20th, 2021
Verified Customer
Review Source
Terry Decker Bonifay, FL
3 years ago
Reply from ADT Solar
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 13th, 2021
Verified Customer
Review Source
Arnold Kubesh North Fort Myers, FL
3 years ago
Reply from ADT Solar
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 13th, 2021
Verified Customer
Review Source
Michael Alan Bass Valdosta, GA
3 years ago
Reply from ADT Solar
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 13th, 2021
Verified Customer
Review Source
Theresa Morris Little Rock, AR
3 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a review. I am so glad that you choose Sunpro as your solar provider!
Blake Hazelrigg
BHazelrigg@TheProCompanies.com
Apr. 16th, 2021
Verified Customer
Review Source
Linz Washington, MO
3 years ago
Reply from ADT Solar
Thank you for the review. I am sorry to hear you received inconsistent service! I will look into this and ensure our team learns from your feedback. Please don't hesitate to reach out to me directly if there is anything I can do to further assist you.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 16th, 2021
Verified Customer
Review Source
Tiffanie Taylor Irving, TX
3 years ago
Reply from ADT Solar
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 13th, 2021
Verified Customer
Review Source
Michelle San Antonio, TX
3 years ago
Reply from ADT Solar
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Apr. 13th, 2021
Verified Customer
Review Source
Jimmy Twin City, GA
3 years ago
Reply from ADT Solar
Thank you for taking the time to leave a review. I am very glad to hear you are pleased with you experience. Please do not hesitate to reach out to myself or any of the Sunpro team as we are all happy to help!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Mar. 25th, 2021
Verified Customer
Review Source
William Fort Pierce, FL
3 years ago
Reply from ADT Solar
Thank you for taking the time to leave a review. I am very glad to hear you are pleased overall with your experience. Please do not hesitate to reach out to myself or any of the Sunpro team as we are all happy to help!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Mar. 25th, 2021
Verified Customer
Review Source
Jerry Milton, FL
3 years ago
Reply from ADT Solar
We work very hard to get feedback that includes words like "reliable" and "very responsive"! Thanks for the feedback. Very glad you are pleased with your experience.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Mar. 25th, 2021
Verified Customer
Review Source
Carlos Panama City, FL
3 years ago
Reply from ADT Solar
Thank you for taking the time to leave a review. I am very glad to hear you are pleased with you experience. Please do not hesitate to reach out to myself or any of the Sunpro team as we are all happy to help!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Mar. 25th, 2021
Verified Customer
Review Source
Daniel Youngstown, FL
3 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Mar. 25th, 2021
Verified Customer
Review Source
Eli Tularosa, NM
3 years ago
Reply from ADT Solar
Thanks for the review. Looks like you have been pleased with your experience so far. If there is anything I can do to turn this into 5 stars, please do not hesitate to let me know! I am here and happy to help you out.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Mar. 25th, 2021
Verified Customer
Review Source
William. Clemons Florissant, MO
3 years ago
Reply from ADT Solar
Thank you for the 5 star review! I am glad to hear that you were pleased with our installation crew.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Mar. 8th, 2021
Verified Customer
Review Source
Brenda Clearwater, FL
3 years ago
Reply from ADT Solar
I want to thank you for leaving us a 5 star review! I know you had a choice when choosing your solar provider and I am very thankful that you chose Sunpro. If there is ever anything I can do to help with your solar experience, please do not hesitate to let me know.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 22nd, 2021
Verified Customer
Review Source
Roselyn Bomhack San Antonio, TX
3 years ago
Reply from ADT Solar
I am glad to hear you are pleased with the sales consultation as well as our installation. The Sunpro team believes in our product and we work hard to always leave our customers homes in better shape than we found them. Thank you for giving us your business.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 22nd, 2021
Verified Customer
Review Source
Nancy Redfern-Vance Tallahassee, FL
3 years ago
Reply from ADT Solar
I want to thank you for leaving us a 5 star review! I know you had a choice when choosing your solar provider and I am very thankful that you chose Sunpro. If there is ever anything I can do to help with your solar experience, please do not hesitate to let me know.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 22nd, 2021
Verified Customer
Review Source
Stewart Watts Saint Charles, MO
3 years ago
Reply from ADT Solar
Thank you for the great review. I am very glad to see you are pleased with your experience thus far. I appreciate you choosing Sunpro to help you power your home with the sun. Happy Solar!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 22nd, 2021
Verified Customer
Review Source
Brian Berry Crawfordville, FL
3 years ago
Reply from ADT Solar
Thanks for the perfect review. I will pass this on and make sure Jay gets a shout out!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 22nd, 2021
Verified Customer
Review Source
Robert Young Hernando, MS
3 years ago
Reply from ADT Solar
I am glad to hear we were flexible with scheduling and were able to find a time that worked well with your schedule. Thank you so much for choosing Sunpro for your solar needs.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 16th, 2021
Verified Customer
Review Source
Rebecca Ortiz Orange Grove, TX
3 years ago
Reply from ADT Solar
It sounds like you are very happy with your experience and that makes me happy too! Thank you for leaving the review. Myself and the rest of the Sunpro team are here if you ever need us. Don't hesitate to give us a ring or email.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 16th, 2021
Verified Customer
Review Source
John Fischer Montgomery City, MO
3 years ago
Reply from ADT Solar
Thank you for the 5 star review. I am very glad to hear you have had a wonderful experience. Myself and the rest of the Sunpro team are here and happy to help if you ever need us.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 16th, 2021
Verified Customer
Review Source
Sanford Mullet Sarasota, FL
3 years ago
Reply from ADT Solar
Thank you for the 5 star review. I am very thankful that you chose Sunpro as your solar provider. Please do not hesitate to reach out if any questions or concerns ever come up.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 14th, 2021
Verified Customer
Review Source
Robert Smith Socorro, NM
3 years ago
Reply from ADT Solar
I am very glad to hear that this project has been easy for you. Thank you for sharing your experience!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 14th, 2021
Verified Customer
Review Source
Tiffany Cannon Conway, AR
3 years ago
Reply from ADT Solar
I am glad to hear that the ball was dropped when it comes to communication. Please reach out to me directly and let me know if there is anything I can do to help turn your experience around. My contact info is in my email signature below. We are glad you chose Sunpro and really want to make you happy with your decision as well!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 14th, 2021
Verified Customer
Review Source
rufina deleon Fort Stockton, TX
3 years ago
Reply from ADT Solar
Thank you for choosing Sunpro as your solar provider! It is great to hear that you have had a positive experience.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Feb. 14th, 2021
Verified Customer
Review Source
Jame’s Good Lakeland, FL
3 years ago
Reply from ADT Solar
I am writing to thank you for the great review! The whole Sunpro team is very thankful for your business. Please do not forget that myself and our whole customer service team are here if you ever need any assistance.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 29th, 2021
Verified Customer
Review Source
Ben Palm Harbor, FL
3 years ago
Reply from ADT Solar
Thank you for the feedback. I am sorry to hear you have had a few some bumps in the road with your solar experience. If there is anything I can do to help as we move forward, please just let me know!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 25th, 2021
Verified Customer
Review Source
Brian Lovitt Kansas City, MO
3 years ago
Reply from ADT Solar
I am glad to see you had a 5 star experience. Thank you for telling your friends and family about Sunpro! The referral program is a great thing to take advantage of. Myself and the rest of the Sunpro team are here to help with your solar experience if you ever need us!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 29th, 2021
Verified Customer
Review Source
Thomas C Roman Oklahoma City, OK
3 years ago
Reply from ADT Solar
I am writing to thank you for the great review! The whole Sunpro team is very thankful for your business. Please do not forget that myself and our whole customer service team are here if you ever need any assistance.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 29th, 2021
Verified Customer
Review Source
Jason Hess Frisco, TX
3 years ago
Reply from ADT Solar
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 29th, 2021
Verified Customer
Review Source
Fred A Patton Harlingen, TX
3 years ago
Reply from ADT Solar
Thank you for the wonderful review. I am glad to see we provided excellent communication during the project. Please let me or the team know if you ever need any assistance with your system. Myself and the rest of the team are here and happy to help.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 29th, 2021
Verified Customer
Review Source
Frank Hull, GA
3 years ago
Reply from ADT Solar
Thanks for the great review and for giving Joel some kudos! I will make sure he gets a shout-out. Joel, myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience!
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 31st, 2021
Verified Customer
Review Source
Dustin Marshall, AR
3 years ago
Reply from ADT Solar
Thank you for taking the time to leave us some feedback. I am glad to hear we got you speedy responses and provided you with a great experience.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Jan. 19th, 2021
Verified Customer
Review Source
Steve Boothe
3 years ago
Reply from ADT Solar
Glad to hear we set great expectations and were able to deliver on them! Thanks for the review.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Dec. 23rd, 2020
Verified Customer
Review Source
Ashley
3 years ago
Verified Customer
Review Source
Roy
3 years ago
Reply from ADT Solar
Thanks for the 5 stars! Happy solar.
Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com
Dec. 15th, 2020
Phil Mellowship
1 month ago
Joseph Mctyre Bryant, AR
1 year ago
Reply from ADT Solar
Thank you for expressing your concerns with ADT Solar. Your feedback is a valuable source of information in improving our service to our customers. Please accept our apology for the poor service you feel we have given. You may reach out to our Customer Relations team at customersuccess@theprocompanies.com.
Jul. 6th, 2023
Glendy E Riley
1 year ago
Reply from ADT Solar
We would like to apologize for the service provided to you. After reviewing your system, we can see no errors being reported and all panels are producing. If you have concerns about the production of the system, we can conduct a bill review after the system has been on for 6 full billing cycles with your utility company. If you would like for us to complete this review, please email 6 months of utility bills, front and back, to customersupport@theprocompanies.com.
Feb. 9th, 2023
HD Brandon, FL
2 years ago
Reply from ADT Solar
Oct. 26th, 2022
Ronald Morrison Phoenix, AZ
2 years ago
Reply from ADT Solar
Oct. 26th, 2022
Tollie Banker Miami, FL
2 years ago
Reply from ADT Solar
I am very sorry to hear you have had a frustrating experience! I am going to send you a direct message to see what I can do at this time to help with your solar experience. I look forward to working with you and making things right.
Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com
Oct. 10th, 2022
