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ADT Solar Reviews

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7.6

Overall Score

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MaryAnne Kessler Norwalk, IA

Great product, the process was very slow to get completed and operational

2 years ago

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Reply from ADT Solar

Hello MaryAnne,
I am glad that you are pleased with the product but I am sorry it took longer than anticipated to get operational. Solar has tons of moving parts and sometimes it takes longer to complete the install than we want. If there is ever anything I can do to help with your experience, please do not hesitate to reach out to me directly.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 23rd, 2022

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James Long Glendale, AZ

I was completely miss lead on the cost of my system. The amount of money that I will save on the monthly costs would not by a piece of gum.

2 years ago

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Reply from ADT Solar

Hello James,
I am very sorry to hear you have had this experience and would love to ensure we review your anticipated savings with you. I will send you a direct message so we can connect and review.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 23rd, 2022

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Patel Deep Orlando, FL

.Good engineering and workmanship please

2 years ago

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Reply from ADT Solar

Hello Patel,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your ADT Solar experience. Please do not hesitate to reach out to me directly if I can ever be of additional assistance with your solar project.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 23rd, 2022

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Erasmo Martinez

very good sistem good savings the sistem overall is very good

2 years ago Edited June 9, 2022

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Reply from ADT Solar

Hello Erasmo,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your ADT Solar experience. Please do not hesitate to reach out to me directly if I can ever be of additional assistance with your solar project.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 23rd, 2022

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Holden Covington, LA

Excellent service workmanship and communication

2 years ago

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Reply from ADT Solar

Hello Holden,
Thank you for taking the time to leave us a 5 star review! I am so happy that you are pleased with your ADT Solar experience. Please do not hesitate to reach out to me directly if I can ever be of additional assistance with your solar project.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jun. 23rd, 2022

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Lawrence Daley Ladson, SC

Quick repair great contact,system looked fine to inspector

2 years ago

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Reply from ADT Solar

Hi Lawrence,
Thanks for the feedback. I am glad the repair didn't take long!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCommpanies.com

May. 24th, 2022

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Agustín Morales Pooler, GA

I am very satisfied with the product and the installer

2 years ago

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Reply from ADT Solar

Hello Agustin,
It is wonderful to hear you are pleased with both the product and installer. Thanks for taking the time to leave a review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCommpanies.com

May. 24th, 2022

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Valorie Eldred Mc Kinney, TX

Did what they said. Quality work. Stayed in contact

2 years ago

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Reply from ADT Solar

Hi Valorie,
I am so glad you are pleased. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCommpanies.com

May. 24th, 2022

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Aubrey Trowell Savannah, GA

it works my last to power bill has just $50.

2 years ago

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Reply from ADT Solar

Hi Aubrey,
It is wonderful to learn you have seen a reduction in your power bills. Thanks for the 5 star review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 24th, 2022

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William deGraw Bennington, NE

Excellent service and help learning new solar system

2 years ago

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Reply from ADT Solar

Hi William,
Thank you for the 5 star review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 11th, 2022

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Danny Cruz Jacksonville, FL

They are very professional, I'm very happy with the system

2 years ago

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Reply from ADT Solar

Hi Danny,
I am glad you are happy and had a professional experience. Thanks for taking the time to share!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 11th, 2022

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Paul Danke Ocala, FL

knowledge and professionalism including best products

2 years ago

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Reply from ADT Solar

Hello Paul,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Timothy J Wilbur Oceanside, CA

Quick service when solar units malfunctioned

2 years ago

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Reply from ADT Solar

Hi Timothy,

I am sorry to hear things malfunctioned but I am glad to hear it was resolved quickly!! Thanks for the 5 star review.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Rickey Hyter Krum, TX

I appreciated the friendly service and keeping me updated

2 years ago

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Reply from ADT Solar

Hello Rickey,
Thank you for the 5 star review! I am glad you are enjoying your interactions with our team. Please do not hesitate to reach out to us if we can ever be of assistance. We are here and happy to help!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Ron Cooper Hot Springs Village, AR

Everything has been just as it was represented.

2 years ago

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Reply from ADT Solar

Hi Ron,
Thanks for the 5 star review! Happy solar.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Mary K Romesburg Rocheport, MO

They worked hard to get the job done and were polite.

2 years ago

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Reply from ADT Solar

Hello Mary,
It is wonderful to see you are pleased with your decision of going solar with ADT. Thanks for the great review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Irene Glanville Mission, TX

Keep us informed; great customer service

2 years ago

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Reply from ADT Solar

Hello Irene,
I am glad to read we kept you informed and provided great customer service. Thanks for taking the time to leave us a review!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Gwen Carter Warsaw, VA

Professional service from beginning to end and still

2 years ago

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Reply from ADT Solar

Hello Gwen,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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jamie burroughs Oklahoma City, OK

Excellent communication for the whole process

2 years ago

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Reply from ADT Solar

Hello Jamie,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Duane Farland Papillion, NE

Very friendly and they stayed on top of the process

2 years ago

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Reply from ADT Solar

Hello Duane,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Sheila Midlothian, TX

Very responsive, keep me informed throughout the process

2 years ago

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Reply from ADT Solar

Hello Sheila,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Tommy Daniels

The workers were professional and united in the job.

2 years ago

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Reply from ADT Solar

Hello Tommy,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Peter Wright

efficiency, good communications,good work nethic,

2 years ago

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Reply from ADT Solar

Hello Peter,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Berndt von Hassler

very good advises, great products, great experience

2 years ago

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Reply from ADT Solar

Hello Berndt,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Charles Richmond, VA

Sun Pro is very professional and they are good and pretty.

2 years ago

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Reply from ADT Solar

Hello Charles,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Charles R Richard Saint Augustine, FL

I have left several messages no reply.now voice mailbox is full

2 years ago

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Reply from ADT Solar

Hello Charles,
I am sorry to hear you were leaving messages and did not get a quick reply. I would love to help you out. Please send me an email directly if you still have lingering questions. Thank you!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Jesika Maddox Rex, GA

They communicated extremely well. Kept me well informed.

2 years ago

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Reply from ADT Solar

Hello Jesika,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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James Cantrell Alto, GA

They or good at what they do an very polite

2 years ago

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Reply from ADT Solar

Hello James,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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No thanks Cantonment, FL

American made products. Professional installation crew.

2 years ago

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Reply from ADT Solar

Hello There,
Thank you so much for taking the time to leave us a five star review. We are so happy that you chose ADT Solar and we are thankful to have your business. If there is ever anything we can do to help with your solar journey, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

May. 3rd, 2022

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Mike McGuire The Colony, TX

Came in did there work finished and left

2 years ago

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Reply from ADT Solar

Hello Mike,
Thank you for taking the time to leave feedback. I am so happy you chose Sunpro to be your solar provider. Please do not hesitate to reach out to myself or any of the team if we can ever help with your solar journey!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Greg Mooso Destin, FL

Great team to work with. Everyone was very professional.

2 years ago

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Reply from ADT Solar

Hello Greg,
Thank you for taking the time to leave feedback. I am so happy you chose Sunpro to be your solar provider. Please do not hesitate to reach out to myself or any of the team if we can ever help with your solar journey!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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John Nixon Lake Mary, FL

There have been many difficulties in getting my system on line and operational

2 years ago

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Reply from ADT Solar

Hello John,
I am sorry to hear we ran into a lot of hurdles with getting your system operational! If there is anything I can do to help you at this time, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Oscar Vargas Atlanta, LA

They always look out for the best interest of the customer

2 years ago

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Reply from ADT Solar

Hi Oscar,
Thanks for the 5 star review. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Mark Ledet Houma, LA

Friendly, informative and helpful. Stand by their word.

2 years ago

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Reply from ADT Solar

Hello Mark,
Thank you for the 5 star review and thank you for choosing us as your solar provider. We will be here if you ever need us!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Rebecca B Price Fayetteville, AR

Sunpro was totally on it until the hookup. Then they disappear

2 years ago

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Reply from ADT Solar

Hello Rebecca,
Thank you for the review. I am so happy you chose Sunpro to be your solar provider. If there is anything I can do to help turn your experience into 5 stars, do not hesitate to let me know! I am here and happy to help you long term.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Manuel Lizano Duluth, GA

They was at schedule time to do installation

2 years ago

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Reply from ADT Solar

Hello Manuel,
Thank you for taking the time to leave feedback. I am so happy you chose Sunpro to be your solar provider. Please do not hesitate to reach out to myself or any of the team if we can ever help with your solar journey!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Raymond Lone Star, TX

The installation was fast and professional.

2 years ago

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Reply from ADT Solar

Hello Raymond,
Thank you for the 5 star review. I am glad you had a very good experience!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Francisco Pech Landeros Kansas City, KS

The experience was very easy and straight forward

2 years ago

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Reply from ADT Solar

Hi Francisco,
Thank you for sharing your feedback and thank you for choosing Sunpro as your solar provider!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Rafael Colon Houston, TX

Good service and good people also well done

2 years ago

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Reply from ADT Solar

Hi Rafael,
I am so pleased to read that you are happy with your experience! If there is anything we can do to further assist you, please do not hesitate to let us know. We are here and ready to help!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Janine St Jean Surprise, AZ

They kept me informed all the way though the process

2 years ago

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Reply from ADT Solar

Hi Janine,
Thank you for the 5 star review. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Willie and Carol Gist Marion, AR

It was a great and fast experience working with them

2 years ago

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Reply from ADT Solar

Hello Willie and Carol,
I am so glad you chose Sunpro as your solar provider. If you ever need anything, please do not hesitate to give us a call!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Casey Shedd Haslet, TX

took a bit to get system going and functioning with quality REP in TX

2 years ago

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Reply from ADT Solar

Hello Casey,
I am sorry things took longer than expected to get functioning but am pleased you had a good experience with your sales rep! Please reach out if we can ever be of assistance.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Michael Taylor Phoenix, AZ

Everything went smooth with the process.

2 years ago

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Reply from ADT Solar

Hi Michael,
Thank you for the review. Please do not hesitate to reach out if you ever need anything!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Briggitte Kinney Dallas, TX

Our solar system was installed in October 2021 and our electric bills are 250-300 a month I left several messages no one has returned my call yet!!!

2 years ago

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Reply from ADT Solar

Hello Briggitte,
I am very sorry to hear that your solar system has not started offsetting your electric bill like you were originally anticipated. I have reached out to the leaders on our service team and have asked that they look into this right away for you. We want to ensure that your system is producing exactly as designed. Please expect to hear from us very soon and if I can ever be of additional assistance to you, please do not hesitate to reach out to me directly. I am here and happy to help you out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Soe Moe Than Houston, TX

Did what need to be done and did good job on switching.

2 years ago

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Reply from ADT Solar

Hello Soe,
Thank you for the 5 star review. I am so happy that you are pleased with your Sunpro experience.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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John Cavazos San Antonio, TX

Superior customer service with fast response time

2 years ago

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Reply from ADT Solar

Hello John,
Thank you for the great review. I am glad to read you are pleased with your experience.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Terry Hall Denham Springs, LA

Everyone I have had contact with were so accommodating.

2 years ago

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Reply from ADT Solar

Hi Terry,
I am glad you have had a wonderful experience with team Sunpro! Thanks for the review.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Thomas Peters Mayflower, AR

Once started the Ob went fast and appears to be producing more than I use

2 years ago

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Reply from ADT Solar

Hi Thomas,
Thank you for the review and for choosing Sunpro to be your solar provider. Please let us know if we can ever do anything to be of your assistance.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Christie Buzbee Raceland, LA

Great service and always willing to help

2 years ago

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Reply from ADT Solar

Hello Christie,
Thank you for the 5 star review. "Always willing to help" is absolutely the kind of feedback we strive for. I am so glad you are pleased with your experience.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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jeff Gainesville, TX

James Z is attentive, personable and knowledgeable.

2 years ago

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Reply from ADT Solar

Hello Jeff,
Thank you for providing great feedback about your experience with James. I will reach out and make sure he gets the recognition he deserves for your review.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022