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Critter Control

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542 User Reviews

6.3

Overall Score

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Daniel Morong Carlsbad, CA

Initial contact information. Monthly treatment for rats. Just found two dead ones yesterday!

10 months ago

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Reply from Critter Control

Thank you! We're so happy we could help Daniel!

Jul. 19th, 2021

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star star star star star

Donna Crandall West Palm Beach, FL

They are responsive to calls, and oblige the residents that occasionally deal with.

10 months ago

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Reply from Critter Control

We appreciate your feedback! Thank you for choosing Critter Control.

Jul. 19th, 2021

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star star star star star_border

Barry Erie, CO

Customer service was very responsive and helpful. They have done what they said they were going to do.

10 months ago

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Reply from Critter Control

Thank you, Barry!

Jul. 9th, 2021

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star star star star star

Deb Fort Collins, CO

Since we started working together I have had no pests. They have been very efficient and effective.

10 months ago

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Reply from Critter Control

Thank you!

Jul. 12th, 2021

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star star star star star_border

Daniel Southfield, MI

There have been some communication issue that have had to be resolved. They were successful fixing our issues.

10 months ago

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Reply from Critter Control

Thank you, Daniel! We know how important communication is, and we are actively working on perfecting it!

Jul. 12th, 2021

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star star star star star

Dean Miramar Beach, FL

Nice and attentive guys. They plug the holes in my house that prevent any critters from getting in.

10 months ago

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Reply from Critter Control

Thank you! We are so happy we could help!

Jul. 9th, 2021

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star star star star star

Chris Miami, FL

I’ve had great results with critter control. We haven’t seen any so everything is good.

10 months ago

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Reply from Critter Control

Thank you, Chris!

Jul. 9th, 2021

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star star star star star

Amy Garrison Poway, CA

They came out quickly and worked as a team to safely remove a gopher snake from inside my house!

10 months ago

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Reply from Critter Control

Thank you, Amy!

Jul. 9th, 2021

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star star star star star

Gerald Piro Grosse Pointe, MI

They are reliable, show up and most of all call every month to check. Very helpful

10 months ago

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Reply from Critter Control

Thank you! Communication is key, and we are so happy to hear this!

Jul. 9th, 2021

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star star star star star

Jack Stanley Las Vegas, NV

I have no complaints ;) They work with you until you are satisfied fully with their work.

10 months ago

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Reply from Critter Control

We are so happy to hear this!

Jul. 9th, 2021

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star star star star star

Mike Dangerfield Chesapeake, VA

My technician, Dartanion, has gotten rid of all the moles in my yards and kept them out!

10 months ago

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Reply from Critter Control

Thank you! We are so happy to hear that your yard is mole-free.

Jul. 12th, 2021

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star star star star star

Peg Spring Grove, IL

They were the most pleasant people to work with and did the job they said they would do.

10 months ago

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Reply from Critter Control

Thank you! Your review means a lot to us!

Jul. 9th, 2021

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Renee Rubim Boca Raton, FL

From the first call to the office & the service person arriving, the work is done & complete.. well done!

10 months ago

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Reply from Critter Control

Thank you!

Jul. 9th, 2021

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Aida El Cajon, CA

Everything was explained very clearly to me and they worked around my schedule and were on time. I liked that.

10 months ago

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Reply from Critter Control

Thank you, Aida!

Jul. 7th, 2021

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star star star star star

Kenyana Green Westland, MI

Very professional. And work excellent. I haven't heard anything in my attic. Thank God.

10 months ago

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Reply from Critter Control

I am so happy to hear your home is noise-free. Thank you so much for leaving a review.

Jul. 7th, 2021

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star star star star star

Linda Herrick New Orleans, LA

Their professionalism is excellent and they really gave extra effort to get our issue resolved.

10 months ago

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Reply from Critter Control

Thank you so much!

Jul. 7th, 2021

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star star star star star

lonnie adams Denver, CO

Critter control went above and beyond to take care of the squirrel problem we had.

10 months ago

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Reply from Critter Control

Thank you so much!

Jul. 7th, 2021

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Magdalena Zorrilla Miami, FL

They do not keep up with appointments dealing with anything inside the house. Only good at placing bait in traps for rats. Tired of calling without action/response to my concerns. I am stopping their service soon!

10 months ago

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marcia ryder Brentwood, TN

Service pretty good....price too high for the brief time spent on the property. technicians polite and friendly

10 months ago

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Reply from Critter Control

Thank you! We strive to be competitive with our pricing while providing the highest quality of services.

Jul. 7th, 2021

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star star star star star

MICHELLE WENDY ZIBULSKY Somers Point, NJ

THEY DID A GREAT JOB REMOVING RACOON MOMMA AND HER BABIES AND REPAIRING THE DAMAGE

10 months ago

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Reply from Critter Control

Thank you for your review! We are so happy you had a great experience with us!

Jul. 7th, 2021

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R B C Delray Beach, FL

The did a great job patching holes to eliminate access I felt the lady overstated our problem and the rates were excessive for the couple of week followup.

10 months ago

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Reply from Critter Control

We greatly appreciate your feedback. We strive to provide our customers with competitive pricing. Thank you for your review!

Jul. 7th, 2021

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star star star star star

Ruth Irvin Boulder, CO

Thoroughly check bait boxes; promptly take care of any critter problems that arise

10 months ago

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Reply from Critter Control

Thank you! We strive to provide the best quality of services possible.

Jul. 7th, 2021

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Scott Powell Cordova, TN

I'm still having a big problem with voles. They're trying a new plan this month but it's too early to say if it's working.

10 months ago

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Reply from Critter Control

Thank you for sharing your feedback with us!

Jul. 7th, 2021

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Therese Racklyeft Troy, MI

I am wondering why I haven't received the report of the four stations placed around the house- how much was eaten, etc

10 months ago

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Reply from Critter Control

Therese, thank you so much for informing us of this. I just emailed the work order details from your last service with us. For further information, please feel free to email us at [email protected]

Jul. 7th, 2021

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Charles Fitzpatrick Alexandria, VA

I have had a long term problem with mice. Critter control took a different approach that worked immediately.

10 months ago

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Reply from Critter Control

We are so happy to hear we were able to resolve your mouse problem! Thank you!

Jul. 7th, 2021

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star star star star star

Diana Meehan Atoka, TN

My tech is always on time and keeps me informed of upcoming services, and is always professional

10 months ago

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Reply from Critter Control

Thank you, Diana!

Jul. 7th, 2021

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star star star star star

FRances Crowder Albuquerque, NM

They let me know when they are coming and do a good job. Price is better than some.

10 months ago

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Reply from Critter Control

Thank you for choosing Critter Control!

Jul. 7th, 2021

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star star star star star

Gina Federici Santa Fe, NM

On time. Courteous. Professional. Nathan has a tremendous knowledge of his work.

10 months ago

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Reply from Critter Control

Thank you so much, Gina!

Jul. 7th, 2021

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star star star star star

Harriet F Hawse Woodbine, MD

They were the only company that recognized how the snakes were getting in my house.

10 months ago

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Reply from Critter Control

We are so happy we were able to resolve the snake issue for you! Thank you!

Jul. 7th, 2021

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star star star star star

Karri Matteson, IL

They set up a next day appointment, the techs were friendly, professional, courteous, and prompt.

10 months ago

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Reply from Critter Control

Thank you, Karri!

Jul. 7th, 2021

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Susan Bazaar Westwood, NJ

We called Critter Control because we had chipmunks in our house. By the time Randy the inspector arrived we had hopefully all of them out of the house. He showed us some spots that could be remediated but could not find an actual entry point and was going to make a custom cover for our dryer vent plus several other custom items. When Mark B and his associate came they stuck a plastic bird protector over the vent nothing custom and a sloppy caulking job. We started to ask questions about what the contract said and what they where doing. Mark took offense and said he will stop the work. They left with out continuing to do the job. They where rude and thought they could scam senior citizens. We know they where charging us a great deal but we just wanted to get the work done. It was really a horrible experience. I am glad we caught on to their scam. The payment was put on a charge card and they did refund the payment. We have used Critter Control in another state and they where great. Northern NJ Critter Control is very unprofessional.

9 months ago

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Reply from Critter Control

Susan, thank you for your feedback. This is not typical of our services and we apologize for any frustration we caused during your experience with us.

Aug. 23rd, 2021

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Scott Horton Santa Fe, NM

I hired Critter Control to remove a dead skunk under my house. They told me they would only go look for the skunk (even though I could through smell alone identify exactly where it was) after setting traps for a week. At the end of the week, someone went under the house and emerged telling me there was no skunk. They charged my credit card over $2,000 for this non service, without issuing an invoice at any point. I then had to hire another vendor to remove the skunk. The other vendor took two hours to do this and billed me 1/3 the amount Critter Control did for doing, essentially, nothing. Critter uses hyper aggressive billing tactics and performs very poor services. Avoid them like the plague.

11 months ago

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star star star star star

Cody Kingston, TN

Very knowledgeable, came in with a plan and executed.

8 months ago

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Reply from Critter Control

Thank you!

Aug. 31st, 2021

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Cristy Las Vegas, NV

Great service in the beginning, then the longer I was a customer the poorer service got. Even started charging me without being serviced.

9 months ago

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Reply from Critter Control

Hi Cristy, Thank you so much for sharing your feedback. Your concerns are important to us. I would love to look into this and see how we may be able to help however, I am unable to locate your account. Can you please email us at [email protected] with the full name on your account and phone number?

Aug. 5th, 2021

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star star star star star

Albert dittes Portland, TN

They jave solved our pest problem and seem to know what they are doing.

9 months ago

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Reply from Critter Control

Thank you, Albert! We're so happy we could help.

Aug. 5th, 2021

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star star star star star

Carol Gleason Broomfield, CO

Very thorough in determining the problem and very good follow up

9 months ago

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Reply from Critter Control

Thank you so much, Carol! We appreciate you taking the time to share your feedback with us!

Aug. 5th, 2021

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star star star star star

H. Broberg Austin, TX

Treatments work so far. Workers have been pleasant and knowledgeabe

9 months ago

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Reply from Critter Control

Thank you so much!

Jul. 29th, 2021

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star star star star star

Estela Los Angeles, CA

They are attentive ans listen to your concerns. They have wonderful staff.

9 months ago

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Reply from Critter Control

Thank you!

Aug. 23rd, 2021

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star star star star star

Betsy Darivoff Boca Raton, FL

very responsive and informative- they take their responsibility very seriously

9 months ago

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Reply from Critter Control

Thank you for your kind words!

Aug. 23rd, 2021

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star star star star star

Deanna Cypress, TX

Problems are solved. They are very attentive and respond quickly to problems.

9 months ago

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Reply from Critter Control

Thank you for sharing your experience with us Deanna! We're so happy we could help keep the critters out.

Jul. 22nd, 2021

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star star star star star

Richard Bengtson Baton Rouge, LA

They removed our rats. They placed traps to control our rats.

9 months ago

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Reply from Critter Control

We're so happy we could help Richard! Thank you for taking the time to share your experience with us.

Jul. 21st, 2021

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star star star star star

Steichen Benjamin Dundee, IL

Brad is very responsive and supported my needs to get the critters out.

9 months ago

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Reply from Critter Control

Thank you Steichen!

Jul. 21st, 2021

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star star star star star

Christina Troiano Boca Raton, FL

Our tech, Felix, is fantastic. Very responsive and knowledgeable.

9 months ago

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Reply from Critter Control

Thank you Christina! We'll be sure to share this information with Felix.

Jul. 20th, 2021

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star star star star star

David Altschuler Woodbury, NY

Very reliable and effective. I like that they call me the day before.

9 months ago

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Reply from Critter Control

Thank you David! Our goal is to provide open communication and transparency. We're so happy we could help!

Jul. 20th, 2021

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star star star star star

Joanne Oracle, AZ

They are here every month, and have eleiminated our critter problems

9 months ago

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Reply from Critter Control

Thank you Joanne! We're so happy we could continue protecting your home.

Jul. 20th, 2021

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Sara Tanner Broomfield, CO

Great service, techs and results. Your billing is not easy and SO much extra paper

9 months ago

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Reply from Critter Control

Thank you Sara! If there was any way we could have improved your experience, please let us know at [email protected]

Jul. 21st, 2021

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star star star star star

Anonymous Chesterfield, MO

Very expensive but customer support is very good and they are very helpful.

10 months ago

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Reply from Critter Control

Thank you! We are so glad we could help solve the problem.

Jul. 16th, 2021

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star star star star star

Kristina Irvine, CA

Critter Control is professional and on time. I would recommend them.

10 months ago

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Reply from Critter Control

Thank you for the recommendation Kristina!

Jul. 16th, 2021

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star star star star star

Mike Kingston, GA

Technicians are very nice and helpful. I think they are the best here in Texas.

10 months ago

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Reply from Critter Control

Happy to hear that! Thank you!

Jul. 16th, 2021

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star star star star star

Hank Ziegenmier Eureka, MO

Efficient. Always let yo know what is going on. Humane to animals.

10 months ago

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Reply from Critter Control

Thank you for sharing your feedback Hank!

Jul. 19th, 2021