Name: Aptive Environmental
Rating: 4.7

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Robert Steele Lake Stevens, WA

Very friendly. Introduced himself, explained the job. Did the job and what he did. Completed the work within a good time. Great job, appreciate the work and promptness. Robert Steele

5 years ago

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Karen Goad Flower Mound, TX

My technician was super friendly, well-dressed, respectful, & courteous. It’s always awkward to allow a stranger in your home. I felt completely at ease allowing him inside to complete the service.

5 years ago

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Rusty Monaca, PA

Excellent job make sure all the spider webs were down sprayed all sidewalk cracks in around all the house for ants. Gave me traps four hands and mice great job and work of all around thank you

5 years ago

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Juls Naperville, IL

Amanda provided excellent customer service. She went above & beyond to assist with a two story area in our home, by climbing up a 20ft ladder to check a light fixture for bugs.

5 years ago

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TS Temecula, CA

Jeff is great. He is knowledgeable and very considerate. Active products are wonderful, no Oder and less chemicals. I also like that I can call them if problem persists between services.

5 years ago

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Rose Ross

I have no problem with the service. He came on time and was professional. He sprayed outside and then the inside and explained how long to wait before any sweeping or mopping. Now we wait. Thank you.

5 years ago

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Nelson Herrera Lincoln Park, NJ

Ferney was excellent. He was very thorough with his work and educated me on preventions to do around my home. The chemicals they put around my home do work and started seeing results.

5 years ago

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Mark & Karen Bay Village, OH

Efficient & customer facing service. Arrived and introduced himself. He then asked if I was aware of any additional or special needs besides the fall service for spiders & ants.

5 years ago Edited September 14, 2021

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Onadell Bly Munroe Falls, OH

Connor was very polite, provided complete info on what he would be doing. He explained about keeping my dog off of treated areas for 1/2 hour. I liked working with him a lot.

5 years ago

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Linda T. The Colony, TX

He was extremely polite and explained every detail of what he was going to do. He also made sure I was happy with everything before he left. I would highly recommend this technician and company

5 years ago

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ashlan Bothell, WA

Our technician was fast and very professional, appreciated his insight into what was next and what to expect moving forward especially in regards to our animals in the house and making sure they were safe after treatment.

5 years ago

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Melinda McDonough Gibsonia, PA

Very satisfied. Representative took time to hear my concerns regarding some recent issues with ants and explained what he would do to prevent them from being a future problem.

5 years ago

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Robert Anderson Fort Worth, TX

Very good experience... well trained tech and very courteous. Sales guy was very informative and not the least bit pushy. Great company so far... hope the bugs are on the run now.

5 years ago

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Maggi H Pompano Beach, FL

It was a pleasure to have Dan A perform my quarterly service. He was very polite and obviously had read previous requests, he knew that my cat had a reaction and the back porch was off limits! Maggi H

5 years ago

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Melissa Byrne Fort Lauderdale, FL

Harvy was amazing ! On time extremely professional. Harvy asked multiple questions to what I was having issues with and explained everything! Not to mention a wonderful, professional personality!

5 years ago

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Laurie Vacha Phoenix, AZ

When I agreed to switch to your company, I was told that the tech would be calling me the night before so that I could set up a time when I would be home. I never received a call, he arrived when I did have a friend here but the point is I wanted to speak with him, make him aware that I have a dog, etc...I had problems inside on my initial spray..How was he to know if the scorpions were gone or not?

5 years ago

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Tim San Jose, CA

Nice guy, didn’t supervise work being done. however that night after initial spraying I did notice quite a bit of spider webs not taken care of. Last night I did find myself spraying 5 black widow around the perimeter of the house. All in places I would had assumed he would had sprayed that initial visit. If after the 30 day visit I keep having to go out and kill black widows I will most likely be canceling my service.

5 years ago

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Jim H Verona, WI

This was our first treatment and we've already noticed satisfactory results. The ants have disappeared and we know that Mr. L swept down the areas where there had been evidence of spiders being present. With his treatment of the foundation, we expect that he took care of potential problems there as well. He was very thorough.

5 years ago

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Mike North Ridgeville, OH

The technician was very nice and did a good job. We would have liked to have been notified a hard of time that he was coming. Please call us and let us know when you schedule the next treatment. Thank you

5 years ago

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Michael Lasch Brunswick, OH

Had a great experience with your technician answered all my questions went over everything that he had done with me and explained how it all worked together seemed to be good people and good people makes a great company

5 years ago

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Debra Lakeland, FL

Brad was very friendly and professional. He took his time to make sure he covered both the interior and exterior. He also explained the differences between the chemicals that were used for both the interior and exterior.

5 years ago

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Dee Miner

This technician - his name isn't on the email! - was great...explained a lot to me and went above and beyond to help get rid of my spiders. An asset to your company. Wish I knew his name!

5 years ago

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ROB MULHERRIN Naperville, IL

your technician was very thorough and explained the entire process. he also updated me along the way as he completed tasks and wrapped things up and said goodbye and thank you

5 years ago

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Tamara Georgetown, TX

Quentin was very professional and friendly. He asked if I was having any concerns with any particular area, I told him I was having problems with ants around one of my windows so he sprayed extra around that area.

5 years ago

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John m Ridge, NY

So far they have fulfilled everything we agreed too. Had 1st application yesterday and technician Mike explained everything, answered all my questions, was knowledgeable, friendly and very curtious

5 years ago

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Georgette Townson Selden, NY

My service tech was Paul R and he was extremely helpful in taking care of the issue I was having with bees in my yard. He was very thorough and I was completely satisfied with the work he did.

5 years ago

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Priscila L. Anaheim, CA

Our first service left us a bit disappointed. The tech finished quickly and we saw spiders out again. We asked for a reservice, and Charles H was great! He focused well on the area, and you could actually see where he serviced. We hope he can come back for our next service and do the rest of the house!

5 years ago

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Teresa Cox Lake Stevens, WA

Awesome job and thank you for adding the spider trap to the garage. Sorry the hubby that was in the garage did not let me know that you had been by. We are bith very very happy with your sevice.

5 years ago

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Abhishek Purohit Old Bridge, NJ

Technician sprayed the kitchen and exterior area. I was expecting more through treatment since it was the first visit and I was having problems with Cockroaches. Not sure by only spraying they will be gone completely or not. I was also told that whole house will be sprayed but he only did kitchen saying that it’s not recommended spraying whole House in the first visit. In the pest targeted section Cockroaches are not mentioned please confirm that they are included as well since that was the main issue.

5 years ago

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Lucille Pittsburgh, PA

Im really not sure only time will tell if the treatments work or not, however the technician was very professional in his application, he was on time, fast and thorough. I liked what I saw so far. Thanks

5 years ago

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Mai Jericho, NY

Antony is a very very kind person, he arrives right on time and performs a professional work. He also taught me how to eliminate ants away from my house by my self. It’s very great to met him!

5 years ago

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Charles Jenkins San Antonio, TX

Their office staff is always professional and attentive to my schedule changes. Prompt arrival when servicing home. Technicians is polite and professional and listens to any concerns I have and addressed them

5 years ago

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Steve W Plainfield, IN

Zach L completed a service at our residence this morning. All the requirements were accomplished efficiently and completely. A list of services was provided when work was completed. Send him out at the next quarterly visit.

5 years ago

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PMac Katy, TX

I am very pleased with my service today as the technician did a great job spraying inside and out of my house. He took his time and made sure that we always happy with the service.

5 years ago

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Laurel Walters Woodland, CA

Very courteous. Showed up on time and did a great job cleaning and brushing down the house of cobwebs and other debris. I was very impressed when I came home from work and walked around the house.

5 years ago

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Cole La Porte, TX

He explained what he was doing, what he was using and what it does/exterminates. Also answer questions to help with preventative measures on my part. Great job and very friendly

5 years ago

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Dan Powers Dayton, OH

I only gave 4 stars because I'm still having issues with ants and spiders. However, my Technician (Josh L) did a thorough application inside and outside of my house. In addition, he made recommendations on how to deter these pests. Josh was very courteous, greeted me by name, and went out of his way to address my needs.

5 years ago

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laura carpenter Medina, OH

The technician was fine, but just the initial treatment. I can't really evaluate the product yet to see if it is working. The main office seems to have scheduling difficulties.

5 years ago

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Marly Henderson, NV

My son was supposed to be up to let him in because I was at work. He wasn't and I called Jerome to reschedule. He was very flexible and came back when I got home. I appreciate that.

5 years ago

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Joe Diaz San Antonio, TX

He was quick and professional. He showed up early which was great, then gave a thorough description of what he was going to do. Can't beat the deal they offered me, it was merely luck that I was home when I was.

5 years ago

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RRRon Crystal Lake, IL

Yesterday's treatment was awesome! Best ever so far. Eliminated several new Wasp's nest that already made their appearance! Kudo's to Adrian D! Many thanks for the detail. Ron

5 years ago

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M Masterson Bolingbrook, IL

Technician did a great job. Did inside n out. He even put covers over his shoes to walk in house. Unfortunately I don't have his name for him to get credit, but I'm sure you can look up who serviced my house today.

5 years ago

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Yamila Encinitas, CA

Ricchi was professional, knowledgeable, respectful and clean !. Made sure all the work was done to my liking and provided me with information that was very useful ! thank you Ricchi

5 years ago

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Dawn Fair Oaks, CA

What a wonderful experience! Your tech went beyond what I had requested. He found 2 wasps nests, knocked them off the house and then sprayed. What an amazing job! I am so happy we have your service. Thank you. Dawn

5 years ago

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Stephanie Waunakee, WI

Our technician, Stephen, was very polite, professional, knowledgeable, comprehensive and thorough. So far I've been very impressed with Aptive's service and the attention to detail.

5 years ago

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Gayle Novak

I’m sure it was great. But I didn’t see the guy, and was not aware when he was here. IF I was here when he came by he didn’t ring the bell or knock on the door, that i was aware of.

5 years ago

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Dean D. Bolingbrook, IL

Cesar.L is a great technician. Very polite & thorough. Initial treatment did not go well but Cesar.L made sure everything was taken care of now. Looking forward to doing more business

5 years ago

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Nicole Wallace Woodstock, GA

The technician yesterday was horrible. He spent around 5 minutes on the interior of our house and maybe 10 outside. He then left without even telling us he was finished. The technician for our initial service (in June) spent over 45 minutes just going over the interior rooms, the basement, and garage. That is quite a difference in service level! I hope you don't send the last technician back out because he did a terrible job.

5 years ago

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Ellen I. Lakeland, FL

Ben was early which worked out great! He did a great job, did everything he could, even though it was raining. Scheduled me for a follow up treatment because of the weather. He was very polite and knowledgeable.

5 years ago

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Kip E Makeever Santa Clarita, CA

Patrick was very detailed in the services to be provided. Dindial was very proficient in delivering the services that were promised. Both gentlemen were very professional and personable.

5 years ago