Name: Aptive Environmental
Rating: 4.2

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Lucille Pittsburgh, PA

Im really not sure only time will tell if the treatments work or not, however the technician was very professional in his application, he was on time, fast and thorough. I liked what I saw so far. Thanks

6 years ago

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Mai Jericho, NY

Antony is a very very kind person, he arrives right on time and performs a professional work. He also taught me how to eliminate ants away from my house by my self. It’s very great to met him!

6 years ago

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Charles Jenkins San Antonio, TX

Their office staff is always professional and attentive to my schedule changes. Prompt arrival when servicing home. Technicians is polite and professional and listens to any concerns I have and addressed them

6 years ago

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Steve W Plainfield, IN

Zach L completed a service at our residence this morning. All the requirements were accomplished efficiently and completely. A list of services was provided when work was completed. Send him out at the next quarterly visit.

6 years ago

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PMac Katy, TX

I am very pleased with my service today as the technician did a great job spraying inside and out of my house. He took his time and made sure that we always happy with the service.

6 years ago

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Laurel Walters Woodland, CA

Very courteous. Showed up on time and did a great job cleaning and brushing down the house of cobwebs and other debris. I was very impressed when I came home from work and walked around the house.

6 years ago

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Cole La Porte, TX

He explained what he was doing, what he was using and what it does/exterminates. Also answer questions to help with preventative measures on my part. Great job and very friendly

6 years ago

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Dan Powers Dayton, OH

I only gave 4 stars because I'm still having issues with ants and spiders. However, my Technician (Josh L) did a thorough application inside and outside of my house. In addition, he made recommendations on how to deter these pests. Josh was very courteous, greeted me by name, and went out of his way to address my needs.

6 years ago

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laura carpenter Medina, OH

The technician was fine, but just the initial treatment. I can't really evaluate the product yet to see if it is working. The main office seems to have scheduling difficulties.

6 years ago

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Marly Henderson, NV

My son was supposed to be up to let him in because I was at work. He wasn't and I called Jerome to reschedule. He was very flexible and came back when I got home. I appreciate that.

6 years ago

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Joe Diaz San Antonio, TX

He was quick and professional. He showed up early which was great, then gave a thorough description of what he was going to do. Can't beat the deal they offered me, it was merely luck that I was home when I was.

6 years ago

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RRRon Crystal Lake, IL

Yesterday's treatment was awesome! Best ever so far. Eliminated several new Wasp's nest that already made their appearance! Kudo's to Adrian D! Many thanks for the detail. Ron

6 years ago

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M Masterson Bolingbrook, IL

Technician did a great job. Did inside n out. He even put covers over his shoes to walk in house. Unfortunately I don't have his name for him to get credit, but I'm sure you can look up who serviced my house today.

6 years ago

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Yamila Encinitas, CA

Ricchi was professional, knowledgeable, respectful and clean !. Made sure all the work was done to my liking and provided me with information that was very useful ! thank you Ricchi

6 years ago

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Dawn Fair Oaks, CA

What a wonderful experience! Your tech went beyond what I had requested. He found 2 wasps nests, knocked them off the house and then sprayed. What an amazing job! I am so happy we have your service. Thank you. Dawn

6 years ago

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Stephanie Waunakee, WI

Our technician, Stephen, was very polite, professional, knowledgeable, comprehensive and thorough. So far I've been very impressed with Aptive's service and the attention to detail.

6 years ago

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Gayle Novak

I’m sure it was great. But I didn’t see the guy, and was not aware when he was here. IF I was here when he came by he didn’t ring the bell or knock on the door, that i was aware of.

6 years ago

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Dean D. Bolingbrook, IL

Cesar.L is a great technician. Very polite & thorough. Initial treatment did not go well but Cesar.L made sure everything was taken care of now. Looking forward to doing more business

6 years ago

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Nicole Wallace Woodstock, GA

The technician yesterday was horrible. He spent around 5 minutes on the interior of our house and maybe 10 outside. He then left without even telling us he was finished. The technician for our initial service (in June) spent over 45 minutes just going over the interior rooms, the basement, and garage. That is quite a difference in service level! I hope you don't send the last technician back out because he did a terrible job.

6 years ago

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Ellen I. Lakeland, FL

Ben was early which worked out great! He did a great job, did everything he could, even though it was raining. Scheduled me for a follow up treatment because of the weather. He was very polite and knowledgeable.

6 years ago

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Kip E Makeever Santa Clarita, CA

Patrick was very detailed in the services to be provided. Dindial was very proficient in delivering the services that were promised. Both gentlemen were very professional and personable.

6 years ago

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Vince Monmouth Junction, NJ

A great job by Jorden S on his treatments he completed around my house and the grounds also. I like the pictures he took to show me what was done since I was not home for his work. Thank you again Jorden S.

6 years ago

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Cecelia Anderson Batavia, IL

The Rep comes to the door and asks if we had any problems since the last service. Open for discussion. Then he does the work without interference to us. Clean and quick! Problem is, I don't remember the serviceman's name.

6 years ago

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Pam Fort Worth, TX

Both the salesperson, Landon, and the technician, Danny, were very polite and knowledgeable.We have not had a service sweep down the eves and entryway before, and we very much appreciated that.

6 years ago

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George Jedlicka Miller Place, NY

AJ did a quality job. This was my first experience with Aptive. He went around the house and property as promised. And, he had a great personality, a good representation for your organization. Thank you

6 years ago

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Olga Duda Nanuet, NY

We just start (one week ago)to use the Aptive Environmental service. It is too early to rate the service, but people whom I met worked very well and gave us all information which we needed.

6 years ago

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Suzy Mercer Island, WA

Jason did a terrific job. Very professional. The service itself was great and we would request him for future service. But I was not happy about the fact the first technician was late, had to reschedule. He seemed very lackadaisical. Taylor was good and rescheduled for me and got someone out the next day which I appreciated. Also, I was told it would be 99$ for the initial treatment and now in my bill it says it is $110. Tax? That was never mentioned to me! If I am going to be working with Aptive I want you to be upfront right from the beginning.

6 years ago

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Marilyn Suisun, CA

When you give a customer a time frame of 8-12 or 1-5 it is important that you arrive in that time frame or you need to hire more workers to help with the customers that need to be home. It is not good for a worker to be overloaded nor a customer who have to sit and wait and be late for their appointment.

6 years ago

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Caroline Killeen, TX

This is my first experience with Aptive. Environmental. I found the technicians to be. knowledgeable, informative, and professional. Their rates are affordable. The technician did a good job.

6 years ago

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Jim Lusk Austin, TX

The technician , Tom T was real friendly , and very professional, we are real satisfied with everything that has been done , could not ask for any better service and the people that have been to our home have been great.

6 years ago

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Crawford Everett, WA

Today, once again a new technician. And once again the backyard gate was left open. Which resulted in my dogs getting out. Me running around the neighborhood trying to contain them. It doesn't happen alot but now after more than 3 or 4 times I'm getting frustrated. Yes the gate is hard to close and when we can afford it it will be replaced. Yes it takes a little extra effort but...... So, what do I have to do to always have the backyard gate closed? If it happens one more time I guess we will quit the service.

6 years ago

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Vahid Jahed Kenmore, WA

The last service we received was not up to the standards promised. There were a lot of spider webs left untouched all around the house. I will not comment on the second part of the service which was application of insect repellent because it doesn't leave a trace.

6 years ago

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Annie Monaca, PA

Stefan did a great job! I asked him questions and he gave me clear answers. I requested that he spray in particular areas of my home and he complied without any problem. He was polite and respectful.

6 years ago

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Toby cloutier Katy, TX

I was at the doctor's but I see from my cameras that he came during the two hour window which was great so once I got home I was able to let my dogs out..what I did tike is that he left my front gate open all the way this cant be done in the future please...and i had asked cs if i needed to water the products and let dry before my dogs go out and I never received a response that is not on technician I've called and msg through the app and none ever replies

6 years ago

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CF Cincinnati, OH

Technician came was here no more than 5 minutes and left. I called him and asked where he went. He said he didn’t know he was suppose to do a redo by his notes. He did come back saw him spraying around the house. Then I went out as I saw him leaving again and asked if he did the flea and tick application. He said he did , it was granular. I didn’t see him doing it and dont see any signs of it. Wasn’t here long.

6 years ago

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Roberta Currier Tujunga, CA

Leo M is the technician who performed our service. He was very professional and friendly. He told me how long the service would last and when I could safely allow my pet to go outside. I'm very pleased with the service!

6 years ago

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Buldog Haslet, TX

Alex explained what he was going to do and what the benefits were. He was very polite and attentive to detail. All my questions were answered and I felt very comfortable with service we received.

6 years ago

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Hillary C. Woodbridge, VA

I was late arriving home for my scheduled service and Eric C was very accommodating and waiters around for me to arrive so he could perform a thorough job without having to leave areas untreated.

6 years ago

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Rob Holste Monroe, OH

The sales representative and the service technician where friendly, knowledgeable and informative. They were neatly dressed and had a professional appearance and attitude.

6 years ago

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Mike Z Amherst, OH

Aptive has been very good at eliminating the insects around my home which I was not able to do on my own. They have come out and have done re-applications at no extra cost in a timely manner.

6 years ago

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Daniel Dorfman Canal Fulton, OH

So far so good; able to beat the competitors price and far more customer friendly. Rescheduled when the rain was too heavy and came back same day for service. Very friendly and accommodating.

6 years ago

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Gary Gulbin Moorpark, CA

Great job done by everyone. Michael was very thorough during the initial treatment/service and Isaac also did a great job and follow visit to take care of the wasp nest. Everyone has been very professional.

6 years ago

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S. McAdams Lee's Summit, MO

They seemed to be quick and efficient. I appreciate how knowledgeable everyone seemed to be. My only complaint is that they left both my gates open to my backyard when they were done. Which if I hadn't noticed, my two small dogs could have gotten out.

6 years ago

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Angela Austin, TX

My first treatment was beyond satisfactory. However the second treatment looks incomplete. There was no evidence of any treatment, no granules to be seen like the first time. There is a dried bees nest on my back deck that wasn't removed. There is a dried mud wasp nest on the front of my house that wasn't removed. I keep seeing wasps in the back deck area.

6 years ago

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Mark Riesinger Hartland, WI

Israel explained what he was going to do and when finished he said what he found and what treatment had been done. I appreciated his professionalism and his personal approach made the experience very nice.

6 years ago

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Ralph F. San Antonio, TX

My technician Andrew C went above and beyond any other person that has service my home. He definitely knows what he is doing and does not cut corners. He explained and answered all my questions. Great Experience!!

6 years ago

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LH Somerville, NJ

Robert W did a very impressive job in explaining the issues and treating our property for insects today. I was very impressed with his professionalism and competent job performance.

6 years ago

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Lillian Garcia Renton, WA

Cori, perform a good service at my house, he listened my concerts about the pests and check possible places where the rats can be found. And put more rats traps around my property. He was very attentive and cordial.

6 years ago

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Mr. Stace Las Vegas, NV

Experience with Aptive has been great thus far. The 1st service was completed as promised. The 2nd service was scheduled and the tech came on the day scheduled. He sprayed thoroughly and patiently. He did a great job!

6 years ago

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Tom Schuepbach Anaheim, CA

David A did a very professional job. He answered all of our questions. David was very personable looks like he enjoys his job. Also our sells representative Evan N was a great help and the means word is good as gold.

6 years ago