Name: Aptive Environmental
Rating: 4.2

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Robert Laughlin New Braunfels, TX

I was very pleased with the service of Jonathon C. He was very polite and personable. He treated inside and outside thoroughly and quickly. I anticipate a happy relationship with Aptive Enviromental in the future.

6 years ago

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Denise Daniels Kent, WA

It is our first treatment but the technician was wonderful! She was friendly and knowledgeable, as well as thorough. If she is an indication of your company service, I am looking forward to working with you.

6 years ago

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Bob Sauers Gibsonia, PA

Tammy G arrived at our home at the scheduled time. She was very personable and friendly. We talked a few moments and then she went to work. Tammy did a very complete and professional job. I hope she will be back again

6 years ago

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Millie De Simone Millersville, MD

Loved talking with Noah! The technicians were pleasant & friendly... explained what they were going to do! Took their time and shared what they did afterwards. Want the same crew next time!!!

6 years ago

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Charles J Yeager Jr.

Joshua was very professional, and right on schedule. He ask if I had any problems or concerns and I told him that everything was fine and there were no signs of insects. Aptives attention and service here is working great.

6 years ago

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Doreene M

My service professional was Timothy . He called 20 minutes before he arrived which was great. He serviced the entire area around my home and also the garage and inside my home near the patio and front doors. Excellent job

6 years ago

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Fred C

Jason L did a great job treating our home. I tried to use the link provided (http://goaptive.com/wow/) to recommend him for the $5.00 tip, but the link failed to go through. Please pass along our thanks on a job well done.

6 years ago Edited September 14, 2021

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Desmond Mulberry, FL

I have to say my technician Tanner I was a real professional and he respected my children and pets to make sure they were safe at all times. Great guy all the way thanks for the great experience.

6 years ago

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Marianna M Saddle River, NJ

Jason was courteous, prompt and did a thorough job. He messaged me to let me know everything he had done in detail once his job was completed. All without interrupting my work conference. Outstanding!

6 years ago Edited January 5, 2024

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Jennifer B Smyrna, TN

Derek was my Aptive Pro today and he did a great job explaining everything he was doing to me! He was very friendly and easy to ask questions to without making me feel stupid. He did a wonderful job!!

6 years ago

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Helen Murrysville, PA

Lee J in Pittsburgh called to say when he wld be there. Arrived on time. Was totally accommodating, sprayed all inside, the garage & the outside. Plus baited the traps. Very pleased.

6 years ago

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Brent B Leawood, KS

Had a very good experience with the sales rep who was going door to door in the neighborhood, and signed up. I wasn't there when the initial service was performed, but my wife said the inside of home was treated. I believe the outside was as well, but there were/are still spider webs on the house everywhere. These aren't way up high either. I'd say the majority are within 8 feet of the ground. Not overly upset because the service was free, but will be once I start paying.

6 years ago

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Joe South Park Township, PA

My technician was friendly and helpful. He informed me that carpenter bees weren’t guaranteed for treatment by Aptive. I am disappointed by that. My issues with carpenter bees were a significant reason why I ordered a pest service.

6 years ago

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Tahseen Alexandria, VA

Hi this is the first time I get the nice person he’s very nice he do his job is very professional I like him. He’s much better than other guy the coming last two or three times thank you have a great day

6 years ago

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aaron Springboro, OH

This was the first treatment and it went very well I hope future treatments go as well The tech did and excellent job I was glad to see how he covered areas that I would not have though of showing he takes this serious Thank him for a job well done

6 years ago

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Adriana Mclarney Delray Beach, FL

Gabriela K was super efficient explained what she was doing went around and took all my spiderwebs around the outside of my home took extra steps than others and was very knowledgeable !!

6 years ago

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Pat and Blake Bumgardner Katy, TX

Dominique W treated our home yesterday. My husband worked with him on what we wanted done. Dominique was a very good worker. We are pleased with his service and would be happy for him to do our next treatment.

6 years ago

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Denise Librettta Englishtown, NJ

Justin S was very professional and pleasant!! He assured me that he is very familiar with Cicada Killer Wasp and he would handle the issues we are having with them. He had no fear and took away mine!! Thank you Justin

6 years ago

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Tito

The technician was polite and prompt. He did a good job. Since it was the first treatment there are cockroaches scattering and trying to find a place to go, I found two inside today and several in the garage. Just wanted to make you aware, I’m not sure if something can be done at this point. Thank you for you time.

6 years ago

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Karen M Pittsburgh, PA

LaRon W provided outstanding service as a professional. This is my first experience with Aptive. Service was efficient and so far, I must say, the insect control is working!! Thank you!

6 years ago

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Robyn Federal Way, WA

Price is great and service is dependable. The special we signed up for treated the exterior only. Although I don't find as many spiders in my home as I did before the treatment, I'm still finding new webs and spiders throughout my house. Perhaps treating both the inside and outside would've been more beneficial. Robyn ~

6 years ago

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Robert Steele Lake Stevens, WA

Very friendly. Introduced himself, explained the job. Did the job and what he did. Completed the work within a good time. Great job, appreciate the work and promptness. Robert Steele

6 years ago

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Karen Goad Flower Mound, TX

My technician was super friendly, well-dressed, respectful, & courteous. It’s always awkward to allow a stranger in your home. I felt completely at ease allowing him inside to complete the service.

6 years ago

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Rusty Monaca, PA

Excellent job make sure all the spider webs were down sprayed all sidewalk cracks in around all the house for ants. Gave me traps four hands and mice great job and work of all around thank you

6 years ago

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Juls Naperville, IL

Amanda provided excellent customer service. She went above & beyond to assist with a two story area in our home, by climbing up a 20ft ladder to check a light fixture for bugs.

6 years ago

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TS Temecula, CA

Jeff is great. He is knowledgeable and very considerate. Active products are wonderful, no Oder and less chemicals. I also like that I can call them if problem persists between services.

6 years ago

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Rose Ross

I have no problem with the service. He came on time and was professional. He sprayed outside and then the inside and explained how long to wait before any sweeping or mopping. Now we wait. Thank you.

6 years ago

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Nelson Herrera Lincoln Park, NJ

Ferney was excellent. He was very thorough with his work and educated me on preventions to do around my home. The chemicals they put around my home do work and started seeing results.

6 years ago

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Mark & Karen Bay Village, OH

Efficient & customer facing service. Arrived and introduced himself. He then asked if I was aware of any additional or special needs besides the fall service for spiders & ants.

6 years ago Edited September 14, 2021

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Onadell Bly Munroe Falls, OH

Connor was very polite, provided complete info on what he would be doing. He explained about keeping my dog off of treated areas for 1/2 hour. I liked working with him a lot.

6 years ago

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Linda T. The Colony, TX

He was extremely polite and explained every detail of what he was going to do. He also made sure I was happy with everything before he left. I would highly recommend this technician and company

6 years ago

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ashlan Bothell, WA

Our technician was fast and very professional, appreciated his insight into what was next and what to expect moving forward especially in regards to our animals in the house and making sure they were safe after treatment.

6 years ago

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Melinda McDonough Gibsonia, PA

Very satisfied. Representative took time to hear my concerns regarding some recent issues with ants and explained what he would do to prevent them from being a future problem.

6 years ago

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Robert Anderson Fort Worth, TX

Very good experience... well trained tech and very courteous. Sales guy was very informative and not the least bit pushy. Great company so far... hope the bugs are on the run now.

6 years ago

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Maggi H Pompano Beach, FL

It was a pleasure to have Dan A perform my quarterly service. He was very polite and obviously had read previous requests, he knew that my cat had a reaction and the back porch was off limits! Maggi H

6 years ago

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Melissa Byrne Fort Lauderdale, FL

Harvy was amazing ! On time extremely professional. Harvy asked multiple questions to what I was having issues with and explained everything! Not to mention a wonderful, professional personality!

6 years ago

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Laurie Vacha Phoenix, AZ

When I agreed to switch to your company, I was told that the tech would be calling me the night before so that I could set up a time when I would be home. I never received a call, he arrived when I did have a friend here but the point is I wanted to speak with him, make him aware that I have a dog, etc...I had problems inside on my initial spray..How was he to know if the scorpions were gone or not?

6 years ago

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Tim San Jose, CA

Nice guy, didn’t supervise work being done. however that night after initial spraying I did notice quite a bit of spider webs not taken care of. Last night I did find myself spraying 5 black widow around the perimeter of the house. All in places I would had assumed he would had sprayed that initial visit. If after the 30 day visit I keep having to go out and kill black widows I will most likely be canceling my service.

6 years ago

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Jim H Verona, WI

This was our first treatment and we've already noticed satisfactory results. The ants have disappeared and we know that Mr. L swept down the areas where there had been evidence of spiders being present. With his treatment of the foundation, we expect that he took care of potential problems there as well. He was very thorough.

6 years ago

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Mike North Ridgeville, OH

The technician was very nice and did a good job. We would have liked to have been notified a hard of time that he was coming. Please call us and let us know when you schedule the next treatment. Thank you

6 years ago

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Michael Lasch Brunswick, OH

Had a great experience with your technician answered all my questions went over everything that he had done with me and explained how it all worked together seemed to be good people and good people makes a great company

6 years ago

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Debra Lakeland, FL

Brad was very friendly and professional. He took his time to make sure he covered both the interior and exterior. He also explained the differences between the chemicals that were used for both the interior and exterior.

6 years ago

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Dee Miner

This technician - his name isn't on the email! - was great...explained a lot to me and went above and beyond to help get rid of my spiders. An asset to your company. Wish I knew his name!

6 years ago

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ROB MULHERRIN Naperville, IL

your technician was very thorough and explained the entire process. he also updated me along the way as he completed tasks and wrapped things up and said goodbye and thank you

6 years ago

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Tamara Georgetown, TX

Quentin was very professional and friendly. He asked if I was having any concerns with any particular area, I told him I was having problems with ants around one of my windows so he sprayed extra around that area.

6 years ago

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John m Ridge, NY

So far they have fulfilled everything we agreed too. Had 1st application yesterday and technician Mike explained everything, answered all my questions, was knowledgeable, friendly and very curtious

6 years ago

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Georgette Townson Selden, NY

My service tech was Paul R and he was extremely helpful in taking care of the issue I was having with bees in my yard. He was very thorough and I was completely satisfied with the work he did.

6 years ago

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Priscila L. Anaheim, CA

Our first service left us a bit disappointed. The tech finished quickly and we saw spiders out again. We asked for a reservice, and Charles H was great! He focused well on the area, and you could actually see where he serviced. We hope he can come back for our next service and do the rest of the house!

6 years ago

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Teresa Cox Lake Stevens, WA

Awesome job and thank you for adding the spider trap to the garage. Sorry the hubby that was in the garage did not let me know that you had been by. We are bith very very happy with your sevice.

6 years ago

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Abhishek Purohit Old Bridge, NJ

Technician sprayed the kitchen and exterior area. I was expecting more through treatment since it was the first visit and I was having problems with Cockroaches. Not sure by only spraying they will be gone completely or not. I was also told that whole house will be sprayed but he only did kitchen saying that it’s not recommended spraying whole House in the first visit. In the pest targeted section Cockroaches are not mentioned please confirm that they are included as well since that was the main issue.

6 years ago