Name: Aptive Environmental
Rating: 4.2

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Alejandro DE Jesus San Antonio, TX

5 years ago Edited June 1, 2022

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Iain ,

My technician, Chris D, was very polite and explained everything clearly before my first service today. Gave me a great sense of assurance about the treatment, the company and him. Thanks! Iain Miller

5 years ago

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Stacey Hooper Kyle, TX

Armando P was the technician that came to the house. He was very knowledgeable about the products and super friendly. They also do a great job letting you know when they will arrive.

5 years ago

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Mamag55 Kirkland, WA

She really spent a lot of time treating the perimeter of our house and she took our phone number to make sure we get a notification that you’re coming! We don’t get these messages! She was great!

5 years ago Edited September 14, 2021

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Amberesa Braxton Houston, TX

the young man was very thorough, friendly, and courteous. he quickly did his job, asked me if I had any concerns, answered all my questions patiently, and went on his way. Thank you, Amberesa Braxton

5 years ago Edited September 14, 2021

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dawn hamilton Everett, WA

I have had the services for 9 months now and I'm not actually sure that they are preventing anything. I just call somebody when I noticed I have an issue and they come and spray. The insects leave but they always come back . We will see how the next few months ago and if their products actually keep the insects away. As for the technicians, particularly during my last service, they are always very friendly and kind.

5 years ago

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Angela Beland Tampa, FL

Our technician, Antonio, was extremely professional and knowledgeable. He performed all his duties without any need of supervision and we appreciate his attention to the details.

5 years ago

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sylvester troutman Indianapolis, IN

The service men and sales lady were very professional. Sales lady explained the service that the company offered extremely well. Service guys introduced themselves and were on time .

5 years ago

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Adam L San Antonio, TX

Was contacted by tech arrival & was very professional in providing treatment for fleas. I do appreciate Mark H for the service he provided & deserves a $5.00 bonus... Adam L.

5 years ago

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Elizabeth VALDEZ Colorado Springs, CO

Today was the first time we tried Aptive. The guys were right on time, very professional and very polite. It didn't even take very long. Just want to give a shout out to Mckay Z and Caleb W. Great Job! Thank you.

5 years ago

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Dean H San Antonio, TX

Technician (Preston B) did an exceptional job treating the premises. He listened to my wife's requests and followed-through with great customer service and professional support. Outstanding job!

5 years ago

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Jennifer Loera Houston, TX

Rodrigo was very attentive to all my needs and also had everything on hand that I needed; mouse traps& diamond traps, was very patient when i explained everything I needed done!

5 years ago

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Bobby Baumann New Braunfels, TX

John R did a good job and was friendly. He did accidentally stick the cleaning brush into the rotating ceiling fan on the back porch while he was cleaning and cracked one of the blades. I would like to get that replaced. How do we go about that?

5 years ago

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Danial Beck Missouri City, TX

I am not unreasonable to please. The technician Carl W who was sent was outstanding in his work. He was thoughtful and methodical in his approach and work. However every step in scheduling a technician was a nightmare. You want to hear why it took 10 days and 3 ignored appointments to get someone over for a service, then please contact me. Just thinking about it raises my blood pressure. So, what should be 5 stars has dropped to 3.

5 years ago Edited September 14, 2021

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Jason Hughes O'Fallon, MO

Kevin B did a great job. He was very thorough. He spent time telling me what , and why he was doing things. I dont know the results yet. iIt's only been 4 days, but I hope these ants and silver fish are gone for good.

5 years ago

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Dudz Virgile Land O' Lakes, FL

Richard was great, Very Knowledgeable of the product. He was able to cover the areas needed for the visit. The only downside is that we requested for him to wear a mask but he didn't have one when he came in side the home.

5 years ago Edited September 14, 2021

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Keshia Roebling, NJ

My name is Keshia O. and my service provider was absolutely fabulous. He knocked on my door and asked if I’m having any pest problems in my house. Very courteous and nice. Thank you Daniel Baginski.

5 years ago

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Prathyusha kadiyal San Antonio, TX

We still dont how how the job is done because i see the job was completed in just 10min and was told that we were scheduled for 1.30 hour.So , dont know how exactly effective the treatment is

5 years ago

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RE Missouri City, TX

Excellent customer service. The Salesperson, Mr. C, was knowledgeable and friendly. The Technician, Mr. A, was professional, knowledgeable and friendly. Impressive! Thanks guys.

5 years ago

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Janna Baah Woodbridge, VA

Today’s visit from Aptive was one of the best we’ve had since we became customers of the Aptive. Guy Ayerov was super nice, knowledgeable and performed work diligently and fast. Thanks for the great service, Guy!

5 years ago Edited September 14, 2021

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The Merrill's Sacramento, CA

Aptive is always very thorough and the technician's really listen to your concerns. Our technician, Marcus is fantastic! He does a wonderful job treating and ensuring full coverage. We highly recommend Aptive!

5 years ago

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James Maddox San Antonio, TX

I’m completely satisfied with the service I’m getting not only customer service at the Local location and great customer service with the technician very knowledgeable and professional

5 years ago Edited September 14, 2021

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NYK Raider Elk Grove, CA

He was very nice, he introduced himself and explained what he would be doing for us today. He also asked if we had any concerns or problem areas. I he did a very thorough job!

5 years ago

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Brandy Diebel O'Fallon, IL

Had to have them come out from other guy who didn't do what was required. Very happy with this guy has great valuable knowledge and is friendly as well as does the job as well as goes above and beyond

5 years ago Edited September 14, 2021

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adil abdelwahab Pearland, TX

Jordan was great and made sure to detail the changes they've instituted during the COVID period upfront to insure I am on the list of customers seeking internal treatment at a later time.

5 years ago

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Bev Sweet Kirkland, WA

Thank you for your service today! Sorry about the barking dog, he's really harmless. I appreciate your service and I really appreciate the reminder emails/text. Thank you!!

5 years ago

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Songerlon Hall San Antonio, TX

Technician was professional in appearance and demeanor. Took his time kept his social distance was friendly and respectable. Ensure to hit the spots I thought should be treated as well.

5 years ago

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Elaine San Antonio, TX

I asked him to let me know when he was done so I could have him spray inside garage (I only had exterior of house done) and he finished & left sending me text to let me know. I asked him to return to do the garage. When he arrived I opened garage & thanked him for returning, I got no response. He sprayed 3 areas and when he was done I thanked him again AND said goodbye...I got absolutely no response. In my eyes he was rude, and I didn’t appreciate that! His name is Eric R in San Antonio TX

5 years ago

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Bruce Mindt Lynnwood, WA

Technician arrived on time and did a complete job around the eves and with the spray. I do believe that he missed one of our rat traps on the east side of the house. I believe that he got the other two.

5 years ago

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susan clifton Tysons Corner, VA

Mr. James F definitely went above and beyond his service to me. I am thinking of renewing because of Mr. F. Thank you Aptive for having such an outstanding employee. Mrs. Clifton

5 years ago

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Paul Thompson Everett, WA

The entire program was very professional and the technician was excellent. Even though the ants reappeared after the first application you and the technician did a good job of followup. Hopefully the ants are gone

5 years ago

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Rebecca Wheeler Vacaville, CA

He did an outstanding job!!! He was thorough, friendly, efficient and asked if I had noticed any new bugs and I had noticed ear wigs just starting to come out and he took care of it. I LOVE THE APTIVE TEAM!!

5 years ago

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Vicki Clearwater, FL

Antonio was great. I told him my issue. He came in to spray and I wore a mask and stood back in my hallway. He took care of my outside issues. Lovely, helpful, professional. I wish he did all my phone services.

5 years ago

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Brook Gale West Sacramento, CA

He was here first thing in the morning, he talked to me and understood where the problem areas were. He gave me some baits of in the house as well. Very nice and personable. I'd like to always want him to come to my home

5 years ago

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Diann Bacliff, TX

Tim C did a great job of telling me exactly what the treatment around the entire exterior would entail before he got to work. He was fast and efficient, and I appreciate his thoroughness.

5 years ago

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Debbie Daniels Los Angeles, CA

Nick serviced out home today and was not only professional, but thorough. He was friendly and answered my questions. He checked back in with me when his services were finished.

5 years ago

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Renee Leonard La Mirada, CA

My technician, Carlos G, was friendly and very knowledgeable as to what I needed to help with control the past problems that I was having. I would highly recommend Aptive pest-control for your needs. Thank you Renee Leonard

5 years ago

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Gabriele Pittsburgh, PA

Neil M did a superb job - again- at our home. He called well in advance to let us know about the time of service, did a great job all around the house. We really appreciate his service.

5 years ago

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Elizabeth Morris Kirkland, WA

Technician met with me and listened to my concerns. Entered the house with a mask and booties to keep my house clean and safe. Took care of pests and gave me advice for the future. Thank you!

5 years ago Edited September 14, 2021

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Erica W San Marcos, CA

I appreciated the heads up call so we could put our dog in the house. The area was sprayed and some cobwebs were removed. There were still a few areas that cobwebs were missed (in the trellis, the outside chairs, and by the house.

5 years ago

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jim Connor Richmond, TX

Unfortunately the COVID-19 has delayed extermination services indoors. Service Tech was professional, asked questions about problems we were experience, and explaining what would done to perform the servicing and additional items.

5 years ago

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Sherri Creedon League City, TX

Tanner did a great job. He was very professional. i am so thankful that Aptive has such dedicated and professional staff during this very difficult time. Thank you for all that you are doing. Stay safe and stay healthy!

5 years ago

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Rebecca McNeill Antelope, CA

The gentleman that covered my appointment today was simply awesome! He was thorough, prompt and I would like him to return every time! Thank you so much for your great service!

5 years ago

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Adriana Iris Florencia Dallas, TX

Jose is very personable and very professional. I really liked his work inside and outside of my home, especially the kitchen. Can't wait to get rid of these darn German roaches. Thanks Jose!

5 years ago

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Minh Do Bowie, MD

Eric O and the whole Aptive team always do outstanding work. I think in these times today where everyone is self isolating, they deserve more than a $5 bonus for putting themselves out there.

5 years ago

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Jackiem Clearwater, FL

The rep was very nice but the job is not done as the pool cage which was the main problem was not sprayed or touched and I asked for that specifically. I was on hold for over 15 mins on the phone hung up and tried the app and tried to upload pics of the spiders and other areas not serviced. Please come back out and redo this, really not good

5 years ago

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DT League City, TX

Each visit before this last one has been great. Cobwebs have been swept away, and the spraying has been very thorough. On the visit yesterday I was only able to watch the work done in the backyard. but it wasn't near as thorough as all the previous services and was rushed.

5 years ago

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Lora Manvel, TX

I couldn’t be more satisfied with the service and professionalism demonstrated by Mr. C! I value his services and look forward to seeing him again in the future. Thank you and God bless you Mr. C.

5 years ago

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V. Lopez Jr San Antonio, TX

Aptive Environmental's Technician Stephen R did an outstanding a very professional job on my home today. He arrived on time and was very courteous and I highly recommend him for a bonus.

5 years ago

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cep j Everett, WA

Thank you for servicing my yard and around my house . I love that the spider webs don't collect around my porch anymore. I also appreciate that your technicians are focused on just getting the job done.

5 years ago