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Aptive Environmental

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9.9

Overall Score

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Roger C Spring, TX

Pricing is competitive. Servicing technicians are professional and friendly. Reservicing and scheduling isn't convenient (no web, no mobile, just call). I would certainly recommend having been a Terminix customer for years.

3 years ago

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Sonya Indra Indianapolis, IN

The man who services our house each time, Trent R, is amazing! He’s so kind, trust worthy, good listener, and very knowledgeable. He deserves a promotion big time! Y’all have no idea how amazing he is!!

3 years ago

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Sharlene Busd Cypress, CA

Rep John H was very professional. He let me know he was starting the service and confirmed if I had questions or any areas of concern. I was impressed with this rep and believe he is a great positive reflection of Aptive!

3 years ago

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brandibholmes Fort Worth, TX

Quick and friendly service! Antonio was earlier than expected and saved my house from being taken over by a swarm of wasps! Been using Aptive for almost 2 years and have never been disappointed!

3 years ago

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Kathryn S Friendswood, TX

Aptive gives 10/10 service. The technician the comes each month, Mohammed, is kind, thorough, and listens. If there’s a problem, I know it will get handled quickly. They are an easy company to recommend.

3 years ago

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Marwan M. Nauman San Antonio, TX

Last service was done by Dustin S, he did an amazing work! Very professional and sprayed the whole house without even telling him what to do. Very great service and great job Dustin! Thank you!!!

3 years ago

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Stefana mccray Minneapolis, MN

I like that they come when they say and when I ask for them to come out b cause I have see a mouse or any other creatures they come right out and the problem is resolved and the price is great

3 years ago

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Alissa Schuh Saint Paul, MN

Mikail was great, took care of and remembered everything I needed done- it was a lot! He took the time to answer all my questions and explain everything. Best tech so far. (He also had to take care of a huge hornet nest).

3 years ago

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dawn conahan Downey, CA

Thank you to Valerie S for servicing my home! She was professional and knowledgeable! I will request her every time to service my home. Love to see a woman in this type of service business. Please give her a bonus/Raise!

3 years ago

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Carolyn Earls-Hopkins Houston, TX

I have been using Aptive for almost a year. I have never had an issue with them. The treatment has seem to do the job. Koodos to Jay he has been the most thorough service man that has come out to service my home. Thank you Jay. I really appreciate it.

3 years ago

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Rendi Thomas Clinton, MD

I love the way they explained their service and their fees. The service man was on time and very professional. My husband and I were impressed with his professionalism and ability to answer our questions.

3 years ago

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Eric McConnell Riverside, CA

Aptice technicians Eric and David did an outstanding job customizing a pest control plan for my home. They were friendly, professional and knowledgeable. I give the highest rating!

3 years ago

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Raymond Pigford San Antonio, TX

I’ve been with Aptive for almost three years now and employees like Seth D, the recent technician that treated our home, will continue to keep me with the company! ZERO COMPLAINTS from this household!

3 years ago Edited January 26, 2022

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Danielle Snowden Portland, OR

Melissa was AMAZING! Very friendly, helpful and informative. I’ve used Aptive for almost 2 years and this has been the BEST customer service I’ve received in my experience!

3 years ago

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Daniel Catalan San Diego, CA

Technician was on time ,very knowledgeable, polite,ask me what my main concerns were, and took care of what need to be done,would love to have him as a permanent technician at my home👍👍

3 years ago

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Aamy Elkridge, MD

We have used Aptive for a while. They are very responsive when we have an ant problem. They come out the next day and treat the problem. Ants are tricky and Aptive is ready to work with us to get rid of them.

3 years ago

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Jessica Guerra San Antonio, TX

Very appreciative of the excellent service we always get from Aptive. Seth, our technician, was so helpful! It's always a relief to work with someone who actually cares that we receive the help and service we need. Thanks!

3 years ago

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Nancy Nightengale Las Vegas, NV

Preston was great today. I asked him to avoid spraying the are where I see a large lizard daily and he complied. Good company and they seem to employ a diverse cross-section of (mostly) young men.

3 years ago

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Mahilia Union, NJ

Centorin B lead the pest control treatment at my home. He was professional, timely, and responsive to my concerns and questions. I would highly recommend this team for servicing of your home. - Mahilia J

3 years ago

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M. Berry Hilliard, OH

I have been seeing a lot of spiders. The service person was willing to spray inside and and also gave a special treatment to try to decrease the spider population. I’m hoping this works. He was very friendly as well.

3 years ago

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Andrew Pemberton Round Rock, TX

Matt C is incredible!! He was very through, friendly, and professional. I have never had a tech spend as much time to make sure all areas of our house were taking care of. Thank you so much Matt!! We appreciate you!!

3 years ago

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Rose Wojciechowski Pittsburgh, PA

Excellent service from Cody S. I’ve always had good service from Aptive over the years but Cody went over and above helping me identify areas that could put me at risk for problems.

3 years ago Edited February 11, 2022

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Sean Cary Ocoee, FL

David was great, explained everything he was doing and went above and beyond sweeping out bad spots and getting into to the hard to reach areas of the house. Truly went above and beyond and couldn’t recommend him enough

3 years ago

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E. Zeitler Caseyville, IL

Issah did an amazing job both in completing my monthly service but also with explanation of what he would be doing and what extras he had for me. The Aptive services have always been great.

3 years ago

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Jeff Chadwick Marietta, GA

Cameron provided my service today and had my best service ever today. He cleared all the spider webs and such around all the windows. He sprayed thoroughly! Awesome job today!!

3 years ago

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Steph Murfreesboro, TN

My tech Ivan was great, real polite he sprayed all around the house. Also knocked down all the spider webs He sprayed the front yard and a lot of the back yard. I was impressed with Ivan

3 years ago Edited September 26, 2022

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Dan P. Maryland Heights, MO

I was sitting on my deck today watching your company spray the back of my neighbor's house. It appears that a senior technician was training another man and I can say he sprayed the sprayed the crap out of the bushes and everything but it is windy today and you should teach your employees to wear respirators When they need them the most. I worked at ortho and and no one ever retired from there.. I apologize If your products are all natural. if they are, send me a message. Most of all I would like to see you supply the guys with respirators.

3 years ago

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Ashish Shukla Monmouth Junction, NJ

My name is Ashish Shukla. Kudos to Darious S for doing a fantastic job and explaining / addressing concerns very well. Appreciate his professionalism and patience. I would like to have Darious do all my future services. Thank you Darious.

3 years ago

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Maria Causey

The technician was great! I had an Orb Weaver on my back eave, and I asked him to save have and not to spray her!! He was so sweet about it and carefully put her over my fence where there is forest!

3 years ago

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Greg Sanfilippo Huntington Beach, CA

The company is very thorough on keeping you informed as to when your next service is and what day they will be there. I wish they would give me a window as to what time tho so I didn’t have to call everytime to find out.

3 years ago

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Melissa/William Winsor Providence, UT

They are always polite, timely and willing to answer my questions. They are not pushy. They respect your answer when they ask about other services. I am happy to have them come and keep the bugs away.

3 years ago

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Frank Siebert Dublin, OH

My name is Frank S. and the re-service performed by David P today was great. He conversed with my wife and I explained what he saw, what he did, and how we could help address things in the future.

3 years ago

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Cindee Welker Baltimore, MD

Shawn H. from Aptive provided came out for an issue with ants in our kitchen. He listened to our concerns and treated several areas outside as well. I was very happy with the service he provided! Cindy W

3 years ago

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Allen Pritchard Columbus, OH

The expert that came to our home was professional and courteous. He was very friendly took the time to explain what he was going to do and asked what other issues we were having and took care of those as well.

3 years ago

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Cindy Kottner Washington, PA

I’m very pleased with Aptive Environmental, because of them we are safely pest free. Jamie M , our technician, is professional, thorough and friendly, and takes time to address any questions or concerns we have.

3 years ago Edited January 20, 2022

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Denise Fry Humble, TX

Aptive did an excellent job for me, took down muddy buddies, took care of spider webs and sprayed around my fence for spiders. They sprayed around the house and usually go above and beyond. Great job! Denise Fry

3 years ago

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Allison Knapp Humble, TX

Aptive is always on top of things! Keith was so nice and courteous and was attentive to our pest control needs! He went over everything with me before leaving! Thank you Keith for being so helpful!

3 years ago

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Brandie Mathews Granada Hills, CA

I have had this service for year now and am very pleased with their communication, time frames, services, and customer service. The technicians are always very friendly and knowledgeable.

3 years ago

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Sean Van Den Boom Washington, MI

Good pricing on annual, quarterly services. Reps polite when coming out, even letting us know ahead of time so we are prepared. Listens to requests regarding concerned areas and quick to provide the necessary remedies.

3 years ago

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Nadia N Ullah Houston, TX

Super easy to set up the service and they came within two days! Isaiah from Houston came to service my house and was very thorough and courteous. I love Aptive, it’s worth every penny.

3 years ago

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brandon patrick Houston, TX

Trey came out and did an amazing job. Excellent customer service. Verry friendly and went above and beyond on doing his job and explaining everything to me. 10 out of 10 would recommend.

3 years ago Edited July 29, 2022

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Iren Hajdu-Nemeth Somerset, NJ

Sam the technician was early and very friendly and courteous. He did his assignment despite the heat with diligence and precision. We are new to the Aptive community but are very pleased so far with the staff and company.

3 years ago

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Jaime Goring Kansas City, MO

My technician, Alex D, did a very thorough job of identifying problem areas and providing appropriate solutions. I appreciate his time and attention to details when it comes to getting the job done.

3 years ago Edited September 14, 2021

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Randy Gill Houston, TX

Tracy B was extremely nice and full of knowledge. He explained everything clearly and answered any additional questions I had. I look forward to using Aptive Pest Control for the next year

3 years ago

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Darren Burden Westlake, OH

Our service today provided Hakim was outstanding! I truly appreciate his professionalism with my wife since I wasn’t home during our service today. Darren Burden North Olmsted, Ohio

3 years ago

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Monica Corpus San Antonio, TX

We always have great service from Aptive but the gentleman who came out today went above and beyond. Arthur H listened to our concerns and took his time in ensuring that he treated our entire yard carefully.

3 years ago

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Michael Maple Heights, OH

Enrico treats my house like his own when completing the Aptive applications. He really pays attention to detail and informs me of each and every step he is completing. He is the reason I am with Aptive!

3 years ago

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Duane Buchanan Blue Springs, MO

Alex is amazing. Always cheerful and ALWAYS helpful. He takes the time to understand what we are experiencing and then delivers the right solution. He genuinely cares about his customers.

3 years ago Edited May 31, 2022

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Barbara Martin Melbourne, FL

(5 Stars)Excellent service specific to new issue of tiny aunts coming into the house from the carport. The serviced technician was informative and thorough and made sure all of my concerns were addressed. 5-star. Thank you.

3 years ago

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Kristie Heger Excelsior, MN

Trevor G did an amazing job. He explained everything he was going to be doing, and went over what to expect for return service and was able to answer any questions I had. -Kristie H

3 years ago