Name: Aptive Environmental
Rating: 4.2

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Alicia Contreras San Diego, CA

Excellent service and reasonable prices! Every service person we have dealt with have been professional, very friendly and thorough! Eric, our technician today was fantastic! Thank you!

4 years ago

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Andrade Lamb Fallbrook, CA

Leo was courteous and personable. He explained what service he would be delivering and assured me that I could reach out to Aptive if we spotted any critters. Excellent service!!!

4 years ago

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Rick Kenworthy San Antonio, TX

So far, the service and results have been exemplary. Technicians are very polite and explain all the services they are going to perform. No bugs since starting service (6 months).

4 years ago

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Mary Ramos San Antonio, TX

Fern let me know when he arrived. He explained the service he was going to perform. He answered questions to my satisfaction. When finished, he let me know. He is very thorough, friendly, and polite.

4 years ago

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Christie Clapp Federal Way, WA

All the reminders before the service is performed as to the appointment scheduled and time. I have to make sure the back gate is unlocked and knowing close to when the technician will arrive really helps!!!

4 years ago Edited September 14, 2021

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Diane E Thomas ,

Best - The person who comes to our home was very accommodating and sprayed everywhere we told him we'd had bugs We would appreciate if reminder calls were made after 9 am. 7 am is before we get up. Thanks

4 years ago

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Outrunme68 ,

Lance M performed my service today. He treated some carpenter bee holes on my house which required him to use my ladder (7 ft) to reach. I appreciate the extra effort. -Thomas Laslie

4 years ago

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Inga Patterson Ruskin, FL

Richard was very professional and courteous. He took the time to explain about the problem I'm having with roaches and the different procedures to get the problem solved (German Roaches).

4 years ago

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Fatmata Tsifo Puyallup, WA

My experience went well with the gentleman. Sorry I forgot your name but he is black. He answered all my questions and give me some tips on how to deal with problem I have. Thank you 🙏

4 years ago

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Keisha P Robles Valrico, FL

The technician did a great job ensuring all the areas that showed him was sprayed. He also went around to see if there is another area that needed fumigation. Customer service great!!!

4 years ago

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Mike M. Brownsburg, IN

In the past we have had issues with the service but today, Nathan J., took the time to ask if we needed anything special looked at or treated. He did a thorough job spraying around the windows and foundation.

4 years ago

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Marcella Palaferri San Antonio, TX

I noticed Michael was very thorough today in using the brush to knock down webs in my eaves and around my windows. I really appreciate how complete he was. He was also very respectful when we spoke.

4 years ago

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John E. Wagner Alexandria, VA

Extremely good service. Exceptional techs have worked well at our properties. We have noticed a change in what critters are around- meaning much fewer of them! Thank you very much!

4 years ago

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joan brown Everett, WA

John did a great job. He's professional and personal. Your link to give John a bonus does not work. It didn't work last time. Please give John two bonuses. Thank you and keep up the great work!

4 years ago

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Farah Virani Richmond, TX

My technician, Charles, was amazing. I noticed that he took the time to inspect the exterior of my home unlike other technicians that usually just run through a routine without identifying any problem areas.

4 years ago

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Paul Sul Chantilly, VA

Ron was professional, friendly and communicated very well. He listened to what we needed and provided great feedback. Enjoyed learning alittle about what is involved. Great service!!

4 years ago

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Jean De Gregorio Bay City, TX

Charles F, recently performed a pest control treatment on our home on Tuesday (12/8). ~ He did a great job. He provided the best possible service. Thank you for choosing him to be our pest professional!

4 years ago

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byerowndog San Diego, CA

Your technicians are prompt and efficient. They tell me what they are going to do, ask me if I have any issues and go about their work in a professional manner. Aptive works for me!

4 years ago

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Elaine Marsh White Plains, NY

The technician Samantha is very reliable, thorough in performing her job. So what’s it s this $5 bonus suppose to do for someone’s moral, is that amount a joke. Give the girl a real bonus. Thank you. Elaine Marsh

5 years ago

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Greg Miasnik Lynnwood, WA

Jose was friendly and knowledgeable of the treatments he was performing today. We discussed the pest traps and keeping unintended animals away from the poisons. He was quick and efficient

5 years ago

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Josie Miller Houston, TX

Herbert is always very personable and professional when he comes. Does an awesome job and explains everything thing he has done. I've never had an issue with his performance. Thank you Herbert.

5 years ago

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1653715 Fenton, MO

Highly professional and very effective. Expensive for a retiree and I may have to give it up due to depleting funds. Aptive Environmental has done everything they said they would do.

5 years ago

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William McCulloch Vacaville, CA

By far, THE BEST, MOST COMPLETE service we have received to date, by Aptive. I was so pleasantly surprised at the quality of service given by Juan. PLEASE make him our regular guy!

5 years ago

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Don Smart ,

I didn't catch the name of your technician today, but he called and let me know what he was doing and asked if I had other problems. I mentioned mice and he checked and refilled all of the bait boxes.

5 years ago

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Anne Segers Tampa, FL

Today's service was excellent. Richard was on time and called to let me know he was on his way. He was professional and performed my quarterly service perfectly. However, I'm dissatisfied with a no show on Sat. 11/14/20. Not only was it a no show, but I received nothing to notify me that the technician was sick and I had to call to get the service scheduled for today --11/19/20, on Monday 11/16/20. No one contacted me!

5 years ago

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Barbara Dupont Salem, IL

The technican did a wonderful job. I did not get his name but he was great, and deserves the bonus that you offer. He did what I asked him to do. I tried to do this on the WOW but it would not let me. Thank you

5 years ago

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Andrew Carroll ,

Our tech today did a very thorough and detailed job. Was professional and worked with a timing conflict that was our mistake. Would highly recommend this tech and APTIVE in general

5 years ago

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ravi patel New York, NY

Hello, I am Ravi P and have been an Aptive customer for last 3 years. Your pro Vincent D provided the service today and he was on time and completed the required quarterly treatment. Great service 👍 Thank you so much!

5 years ago Edited September 14, 2021

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Sharon Gellman Mamaroneck, NY

Aptive is very responsive, the technicians communicate with you and are professional. If I have a pest issue between quarterly service visits, they come out very fast to take care of it.

5 years ago

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A E Woodbridge, VA

Carlos P. completed a great service! He was very professional and friendly from the time he arrived to his departure. I will like for him to conduct next service appointment. Thank you.

5 years ago

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Liz Bryan-Overman Tacoma, WA

Kyle was super friendly and made sure to provide above and beyond service. He came inside to help with our issue with spiders and also provided us with sticky pads for future pests. He was kind and courteous the entire time.

5 years ago

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Colleen Mathieson San Diego, CA

Reliable and courteous. Friendly and competent. Offers to come back for free if needed. Does a good job and checks with me to see if I have any special requests. They phone about 10 minutes before arriving.

5 years ago Edited October 4, 2021

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Sherri Tucker O'Fallon, MO

We love our tech guy. Unfortunately when I try to go to the site for him, it won’t open. He is so professional and pleasant to work with. Most importantly he does what he says he will do.

5 years ago

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Fred Russell Manvel, TX

Consistence with schedule and your people are always helpful and polite. My wife pointed out a little problem with a beehive and he quickly chatted with her and then resolve the problem.

5 years ago

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Valerie Lee Issaquah, WA

I would like the technician could explained to me what he would do when he arrived to my house, but the tech never nocked door and talked to me unless I got out and told the tech except front yard we also had a back yard. What I saw was that some tech worked around the house include front yard and back yard and worked about 15 to 20 minutes, but some tech only worked on the front yard and less than five minutes he was gone. I always got an email after service which told me what they did, but always a question in my mind because the shot time they spend in my yard and also many spiders in the spring at the back yard deck and horrible pest at the back yard trees at spring and summer.

5 years ago Edited September 14, 2021

Reply from Aptive Environmental

Please send an email to customersupport@goaptive.com and one of our representatives will be in touch! We definitely want to make sure you are taken care of.

Mar. 18th, 2021

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Christina Kus Carmel, IN

John R & and John R B (spelling may be incorrect) provided the service last week. They treated the garage and asked if there were any additional areas that needed attention. The two gentlemen were polite, professional and friendly. Thank you. Christina K.

5 years ago

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Felisa N. San Diego, CA

The technician is very pleasant. He loves what he is doing and he thoroughly worked on our from yard and backyard. I would say that he is a very hard working man. I would request if I can have him do our yard all the time.

5 years ago

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PHein Saint Charles, MO

I believe our technician's name was John. I had to leave just as he arrived at our house. My daughter was home and she told John areas that I wanted treated. He treated those areas and more. He went above and beyond.

5 years ago

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Christopher W Freehold, NJ

Joe C has done a wonderful job on my pest control for my home. He was very respectful, thorough and accommodating. I would highly recommend him and Aptive Environmental for your pest control needs. Thank You, Christopher W

5 years ago

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Montague Aldie, VA

Quan came today to perform my Qrtly service he was very curtious and also made sure I did not need anything additional. I would definitely recommend Aptive if you are looking for a service.

5 years ago Edited September 14, 2021

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Matthew Ho Ashburn, VA

Guy A provided a requested service today and was very friendly, professional, knowledgeable about insects and spiders, and adhered to COVID precautions. He was very thorough, and we felt that it was a great service call.

5 years ago

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Margarito Betancourt Vista, CA

Our technician yesterday sprayed into our garage and got my son wet with the spray. He also sprayed my daughter's window as she was looking out the window. If the window would not have been closed, she would have also been sprayed, in the face. I was not at home at that time, but I didn't appreciate it when my kids told me that. Please do not send that technician ever again to my residence. He will not be allowed on my property. If you can't do that, then I guess I will look for a different company.

5 years ago

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Debbie Coburn Stafford, VA

He rang the doorbell to let me know he was here and asked if I had any specific concerns. He was very professional and did a thorough job of spraying and wiping down all the eaves.

5 years ago

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Tracy Kennedy Milford, OH

Aptive helped us out in a hurry! We missed each othet by just a few minutes for an appointment today and Deno came back in the same day and too care of us! So greatful! Tracy & Mike K

5 years ago

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Joseph Cabiles Everett, WA

Kina did a great job! We’ve watched previous techs perform service and they certainly didn’t do the work we saw Kina perform! She was very thorough! We hope we get her back for future treatments!

5 years ago

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Jeff Oceanside, CA

The employees that I have interacted with are awesome, no complaints there. The product, & appointment process have fell short. Since the beginning of my signing on with Aptive I continue to get ants and it seems like I have more spiders around the eves and patio area. The first week I started to use Aptive I started to see ants in my house. And since then I’ve had 4 other times ants were in the house. During my services with Joshuas Pest Control for over 6years I only had an outbreak of ants one time? It leads me to believe the product is not as good? I’m sure the tech has nothing to do with it because I’ve watched them spray once or twice and they seem to be getting full coverage at the base of the house. On top of all that, every time an appointment is made some how my request for weekends only does not come through. I always have to call back to reschedule for a weekend... I have made it a point to request it to be put in my file and am always told it’s noted. Lastly my last appointment was set for a weekday and then I called and rescheduled for the weekend but was not given a window. Ssssooooo first thing in the morning I went to get Coffee and to my surprise the technician showed up and nobody was home. Frustrating really really frustrating.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Susan League City, TX

Saul did a good job helping with some insect problems we had in our yard. He was very professional and knowledgeable. We have used this company for several years now and have only had to call for reservice twice.

5 years ago

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george hannifin Fredericksburg, VA

i was not home, but my cameras documented a thorough job with a great attention to detail. Thanks for such a great job.... (frankly much better than the previous visit with a different tech). Nice job!

5 years ago

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Jonathan Kao Milwaukee, WI

I was very impressed about my tech Bryce B's services. He checked the exterior of my house very carefully. He even took time to speak to me when I asked him questions. Very well done! Jonathan K.

5 years ago

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Elizabeth Osborn White Plains, NY

Excellent initial service by Jeff and his assistant. Office staff made several errors in scheduling and sending out the correct service agreement, but Jeff was extremely helpful in working out these issues.

5 years ago