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Aptive Environmental

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9.9

Overall Score

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Tish Grosse Pointe, MI

They technicians are always polite, attentive and professional. That said, I can't seem to get rid of my ant problems. They go away for a short time and then return. They will come out for free between applications so it is on me when I don't request a revisit.

2 years ago

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Ashley Watson Missouri City, TX

Roy was amazing! He was quickly responsive and went above and beyond to help us out in a very scary situation. We had wasps get into the house. He stayed until we got rid of every one of them.

2 years ago

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Louella K Lakeside, CA

It has been a good experience. They are thorough and do a good job. Joshua P was very friendly, listened and addressed all areas that I was concerned about. He did a great job!

2 years ago

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nolmo Woodland Hills, CA

Aptive has been servicing my property for a couple of years and I have been thankful for the service they have provided. They have been keeping the bugs at bay and have responded to a couple of incidents inside the house.

2 years ago

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Carol Middleton Powell, OH

Kendall did an awesome job they were having some issues and he took the time to listen and try to take care of all the issues that were going on the best he knew how Thank you so much for your service today!

2 years ago

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Diane Miller Excelsior, MN

Elizabeth M was our wonderful Service Tech today. Her communication skills are Excellent!!!! She is amazing. I would like to request her for every visit. She was excellent ! Please give her a raise

2 years ago

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James Cockrell Milford, MI

Each of the employees are very nice and certainly know what their doing and answers all our questions and treats the areas mentioned. They are very prompt as well.. I thank you for the service you provide.

2 years ago

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Jamie Deutsch Aliquippa, PA

I just LOVE KIM!! I welcome her into my home like I do my friends. I wish I could ask for her every time. She also made me upgrade to bait boxes since I have a problem with mice.

2 years ago

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bunky Fort Worth, TX

Technician was professional, friendly, attentive, and assured me our property would be treated thoroughly! Afterwards he took the time to let me the job was completed and went over some of the details of his work. Thanks

2 years ago

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Stephen Z Cleveland, OH

Service techs are always helpful and answer any questions I have. They let me know what they are going to do for the treatment and tale care of any additional concerns I have.

2 years ago

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Dina Yousif Hastings, MI

I’ve used their service for over a year now, I referred my family , they are here when I call for peak seasons, they’re very friendly, they do go above their means to satisfy us as their customers.

2 years ago

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Melissa L Bender Oakland, CA

Basir serviced my home yesterday and was awesome. He asked if I wanted my garage done and I had never been asked that before and it made a lot of sense! I appreciated that Basir went over and beyond what I had expected.

2 years ago

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Michelle Erekson Salt Lake City, UT

They have nice polite efficient people who come to do the work. I have very few problems with spiders or bugs and will come if I call to have them spray again if I do find some bugs or spiders.

3 years ago

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Rebecca Thomas Castle Rock, CO

Mauricio arrived on time and performed all of the services required. He explained what type of product he was using and what would be done on the next scheduled visit. He was polite and courteous.

3 years ago

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L Cholak Virginia Beach, VA

Both Malcolm & Skyland were very respectable and knowledgeable. They listened to what I was explaining, then took care of the issues. The service was great and didn't take very long to complete.

3 years ago

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PG Winter Garden, FL

Like the communication & notifications I receive prior to visit. Also like the one on one interaction when they arrive & before they leave. The employees listen to needs & are very friendly.

3 years ago

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Ninette Smalley Magnolia, TX

This review is for Brandon only. He was very courteous and went above and beyond to take care of our issues. As far as the company and it’s products, we are not satisfied with them.

3 years ago

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Ritu Ralli East Brunswick, NJ

The service was best Omar S. He is the best. For all my appointments I will request him. Before he sprayed he cleaned the garage for all the webs and sprayed very well. Hi ha k you for the best service Omar S.

3 years ago

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Kristie Lopez Union City, CA

Great communication. Call to let you know when you have your service appointment. Technician calls when they have arrived to do the job. Leave you with paperwork on what services were done. Very happy!!

3 years ago

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Martin Nancy Clausewitz San Antonio, TX

The company sends reminder calls which is very helpful. The representative Elias V was very polite and did a thorough job on getting rid of cobwebs, mosquitos and treating the yard. He was super.

3 years ago

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Bob Milwaukee, WI

Mike does an excellent job every time. He is thoroughly professional and very friendly. He took time to ask questions and did what e asked. Great service! We want him every time.

3 years ago

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Stella H Katy, TX

Always had great experience with Aptive. The pest control reps are always very professional and polite. They listen to our concerns and explain what treatment they would be doing.

3 years ago

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Deb Brockman Jacksonville, NC

Appreciated being texted with a more accurate time by the tech. He was here at the time he said he would, did a great job spraying both inside and out and had such a pleasant attitude.

3 years ago

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Nani Lieu Fort Worth, TX

Damion he very good with his job and he listening to customers needs. This is a best company for pest control. I’ve been using lot of different one, but this one is the best of the best.

3 years ago

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GroupO Schiele Cary, IL

Jamie was awesome! Gave me a text before arriving. Was a real pro around the house and did a great job. If you use Aptive and you feel you would like to have a tech come out who you know will do a good job, ask for Jamie.

3 years ago

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Rebecca Burwell Lane Dallas, TX

My thanks to scheduling for providing a 2-hour window for today's (29Oct2021) service. I received the requested text messages and phone calls (announcing 30-minutes until arrival and upon arrival). I hope this continues on future service calls. Today's service resolved all the issues from last week's (23Oct2021) service call.

3 years ago Edited November 1, 2021

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LF Riverside, CA

Omar S was great! Very professional and knowledgeable. He’s got a great eye, I called for one hive and he found more and got rid of them all! He also found other things and resolved all of the issues!

3 years ago

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Diane Bothell, WA

Great job very detailed. He cleaned and sprayed my house even the small spaces plus my fence. Sorry spiders I’m not the local Airbnb any longer. Thanks again for taking care of my home!!

3 years ago

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Jeff Jens Maple Grove, MN

Seth did an awesome job of explaining what he was going to do, what he was going to spray for, asked me if I had any concerns. He was attentive and easy to work with. He did a great job!

3 years ago

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Cat Schaumburg, IL

The guy came n did every room on the inside. He even did the crawl space. He went outside n got all the webs off the house. He was very polite and curteous. Love this company!!

3 years ago

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Kristi M Seattle, WA

Jackson did a great job spraying around the outside of our house as well as the inside for pests. He even went into the crawl space to take care of the spider issue. Kristi M.

3 years ago

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Kevin Mulvey Miami, FL

Aptive Representative was very courteous, professional and knowledgeable about Aptive’s products. The Representative took the time to answer all my concerns. I highly recommend Aptive Environmental

3 years ago

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Pam Kruse Houston, TX

Terrance was wonderful to work with when he was at our home. We had a particular issue, and he took care of it on the spot. He communicated well and offered to help with anything else we needed.

3 years ago

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Elaine Pottberg Blue Springs, MO

Great company and great product. Alex does a fantastic job getting all areas of the home covered and explains things as he goes. Alex is prompt and efficient and respectful of our home. Would highly recommend Aptive!

3 years ago

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Estela Martinez Ventura, CA

This will be my third time having my house sprayed. I love how the webs are slowly disappearing from our home or when I move potted plants , there are no critters running off to find a new place to hide.

3 years ago

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Ava whitcomb Strongsville, OH

Joshua was the best tech that weve ever had in 2 years weve had with aptive he did a fantastic job!! Sprayed ever where got rid of ALL webs outside He was awesome the only one we want doing our sprays!!! Thanks Joshua!!!

3 years ago

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Melissa Curtis Camarillo, CA

Kyle W was so kind to tell me when he was coming then he followed up to let me know he would be a few minutes late to get gas. He was still on time. He answered all my questions and was super helpful. Great re-service!

3 years ago

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Ela Palea San Antonio, TX

Haggai was super professional. He did a great job explaining their process and answering any questions I had. I also appreciate that they wore shoe coverings while spraying in the house!

3 years ago

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Diane K Chicago, IL

I really like your service but we have to call you back often because the ants can’t seem to be controlled very long.The ants seem to come back quickly after each treatment,and I wonder if the product is strong enough.we will wait snd see if the problem keeps happening.The service man treats what we ask for but it only works for so long

3 years ago

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Roger C Spring, TX

Pricing is competitive. Servicing technicians are professional and friendly. Reservicing and scheduling isn't convenient (no web, no mobile, just call). I would certainly recommend having been a Terminix customer for years.

3 years ago

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Sonya Indra Indianapolis, IN

The man who services our house each time, Trent R, is amazing! He’s so kind, trust worthy, good listener, and very knowledgeable. He deserves a promotion big time! Y’all have no idea how amazing he is!!

3 years ago

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Sharlene Busd Cypress, CA

Rep John H was very professional. He let me know he was starting the service and confirmed if I had questions or any areas of concern. I was impressed with this rep and believe he is a great positive reflection of Aptive!

3 years ago

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brandibholmes Fort Worth, TX

Quick and friendly service! Antonio was earlier than expected and saved my house from being taken over by a swarm of wasps! Been using Aptive for almost 2 years and have never been disappointed!

3 years ago

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Kathryn S Friendswood, TX

Aptive gives 10/10 service. The technician the comes each month, Mohammed, is kind, thorough, and listens. If there’s a problem, I know it will get handled quickly. They are an easy company to recommend.

3 years ago

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Marwan M. Nauman San Antonio, TX

Last service was done by Dustin S, he did an amazing work! Very professional and sprayed the whole house without even telling him what to do. Very great service and great job Dustin! Thank you!!!

3 years ago

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Stefana mccray Minneapolis, MN

I like that they come when they say and when I ask for them to come out b cause I have see a mouse or any other creatures they come right out and the problem is resolved and the price is great

3 years ago

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Alissa Schuh Saint Paul, MN

Mikail was great, took care of and remembered everything I needed done- it was a lot! He took the time to answer all my questions and explain everything. Best tech so far. (He also had to take care of a huge hornet nest).

3 years ago

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dawn conahan Downey, CA

Thank you to Valerie S for servicing my home! She was professional and knowledgeable! I will request her every time to service my home. Love to see a woman in this type of service business. Please give her a bonus/Raise!

3 years ago

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Carolyn Earls-Hopkins Houston, TX

I have been using Aptive for almost a year. I have never had an issue with them. The treatment has seem to do the job. Koodos to Jay he has been the most thorough service man that has come out to service my home. Thank you Jay. I really appreciate it.

3 years ago

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Rendi Thomas Clinton, MD

I love the way they explained their service and their fees. The service man was on time and very professional. My husband and I were impressed with his professionalism and ability to answer our questions.

3 years ago