Aptive Pest Control

Richard was the technician today. He was on time. He called to tell me when he was arriving. We discussed what I needed to have done . My concerns were the fire ants and fleas. He said he could not treat my front yard. It is open space and dogs may walk on the grass. He said the back yard was ok . He called Aptive and was told he could treat my front yard for fleas and ticks excluding about 3 ft. Back from the road. He did an excellent job and I was impressed he called the office to discuss my front yard. He was courteous and knowledgeable. Thank you Richard.

I'm very satisfied with this service, they let me know what all they will do and so far got rid of my wasp problem and treated around the house. I have a lot of lizards around the house that I didn't want to loose so I was happy that they were able to help me with that. I was also told if the wasp come back to just call and they will come back at no charge within the 30 days of treatment.

Sales: Camille did a cold call, but I needed to have some pavement ant issues taken care of. She was informative and patient. Aptive does want you to commit immediately, but there is a 3 day cancellation regulation that can protect you. First Service: Brandon B showed up promptly, explained the chemicals and how they are applied, discussed the payments. He then applied the treatments for pavement ants in my backyard patio. All went smoothly. Too early to tell if effective.

Yesterday, I was visited by a delightful sales representative (Jackson P) and he made me feel right at ease about getting service from Adaptive. He was very personable and knowledgable! Today, I was visited by a technician (Gregory F) and he took good care of removing a wasp nest and getting rid of the spider webs. He treated my home as well. I feel at ease, knowing that me and my pets are safe from pests. Thank you for providing such excellent service!

Just had my first service today which was complementary for signing up. Justin O was may technician. He was very polite and professional. He asked me if I were getting the inside of the house treated because he wanted to start there first. I said I wanted the basement done since I had been seeing some spiders and bugs so he went back to his truck and got shoe covers to protect my carpets. After he completed treated the basement he proceeded to treat the outside.

The time window for my appointment was 8:00am-10:00 am. I called the day before to make sure that I was the first person of the day cause I had to leave the house by 9 am. Tim called me at 7.15 telling me that he was on his way. I was so happy that he made the effort to come out early to accommodate my schedule, I couldn't ask for a better service. Also, Tim was very kind and knowledgable. I also appreciate him being considerate of putting up shoe covers before walking into the house

Our technician, Brandon, did a great job. He answered all of our questions, took care of special requests, and helped ensure the safety of our pets while servicing our home. The salesman, Brady, was also VERY helpful and knowledgeable. The fact that they will come right back between regularly scheduled visits to treat any recurring bug issues, free of charge, is one of the many reasons we chose this company. Can't wait to enjoy our bug free home!!!

Andrew did a fantastic job and really went above and beyond in my opinion today. We have a pile of trash we are putting in a roll off dumpster so I expressed my concern about the bees I stirred up yesterday. He made sure to spray all areas of the pile and even put some of the really infested pieces in the dumpster himself. I really appreciate his help and eagerness to be sure he got all of the problem areas around our property.

Richard G. was my Aptive service technician today and he did an outstanding job taking care of my pest control needs. He listened to me explain the issues I was having and then immediately started to spray in specific areas to stop the issue. Additionally, he did an extremely thorough job taking down all the annoying spider webs outside my house, especially on my deck and fence area. I was really happy with his "can-do" attitude and his eagerness to help. I would like him to be assigned to my account on a permanenet basis.

Literally after the first service in June my kitchen, specifically got infested by ants, beyond frustrating. The young that came out was very attentive. He look at every detailed I showed him. He was very thural on how he addressed every spot, cracks and my yard. Thanks to his dedication and effort your company may still be able to keep me as a customer as this problem improved.

Jeremey N did a great job for me today. He explained what his method was and then went right to it. Great guy for the job and from our discussion I could tell he a depth of knowledge in the field of pest control. Thank you very much. Now I am not sure where I go to to leave him a tip. Please advise. I clicked on a lot of buttons but did not find the location.

The pest control treatment was adequate but not exceptional which is what I had hoped to see happen during the interior portion of yesterday’s service at our home. We have had competing national pest control service providers treat our home in past months and years which causes our residence to be generally free of most pests because we do value and rely on professional pest control services to keep it that way. The rating is only 4 Stars because I did not see the technician make the extra effort to spay behind or under areas that could and should have easily been treated. We have high standards and expectations. My hope is that the next treatment fully reflects the high standards that we have and I believe are also held by the Aptive workforce!

Jonathan C was the technician who was here for the initial visit. He was very polite and knowledgeable. He went through the service agreement and explained as he went along on his phone where I read and initialed. I spoke to him about the areas that really needed attention due to my ant problem. He treated all the areas that needed to be treated. Please be sure he receives the $5.00 bonus for a job well done.

This is a professional company which notifies you of service due. They announce themselves upon arrival and check to see if you require additional service that day. They let you know when they are leaving. Ben, my service agent on July 10, 2019 was outstanding from beginning to end. These are great people who take pride in their work and respect their customers. God bless.

Initially I was not impressed by the service provided, BUT when I expressed my concerns to the sales rep I set my appointment with he was very accomodating. He was close by when I called so he came by the house to take a look at the issues I was having and promptly noted the areas of concern. He put in a re-service ticket to have my issues addressed and the Service Tech, who did the actual work, was also still close to the area, and came back to fix the problems. This time I was more invovled with the process, my issues where taken care of, and I was given more education on what the service will be like over the next year. This changed the game from considering canceling the service all together, to feeling good about continuing the service for the entire term of 1 yr. Thank you to Service Pro - James and to Sales Lead - Jose for going above and beyond and spending the time to ease my concerns and feel more confident with the service. Keep it up guys.

Collette was a fantastic salesperson. She is extremely competent and answered all of my questions thoroughly- so of course I was sold. We had our first visit today with Javonne and he was very pleasant and professional and did a fantastic job cleaning out webs and getting the product all around. So far, we are very pleased with Aptive, thank you!

Matt T, our service technician, was very efficient and professional. He took the time to explain everything he was doing. He expressed his concern for the children in my care and waited till they were off the premises before applying any treatment to my lawn and surrounding areas. I really appreciated this. Look forward to continued service by Aptive.

This is a review of the employee applying the pest control. The technician did a through job of spraying for pest treating all of the areas that I requested. He was friendly, professional, helpful and very attentive to details. He treated all of the areas that I requested of him. I am a new customer, so I reserve judgment on performance until I can see the results that the chemicals did the job of getting rid of the pest.

Excellent experience with Aptive. The technician was running a bit late. He called to make sure he could still come over and complete the service. The first day of the scheduled service the fence to the back was inadvertently locked. The tech completed the front yard service, and then they returned to do the back on another day at no charge!!:)

The salesperson looks very professional and nice. It looks very yang and energetic, making me feel that the insecticidal will be very strong. Simultaneously we hope to learn more about how to protect pests on daily base, what kind of pests should be pervented at what time and in what season. How long will your effectiveness after pests controlling treatment during one year. Thanks.

He was very informative and nice. He listened to my concerns around my residence and told me the plan on how it will be fixed. He took down wasp nests I didn’t even know I had. And at the end of my service he gave me a report of any thing he did and what to jerk and eye out for afterwards. He told he when my next service will be. At the end I needed him to hold my 10 month old for a moment and he happily obliged. If we could keep the same tech each time that would be great but if not that’s totally understandable. He’s a great tech.

First time trying this company was a little leery at first but felt comfortable after the technician came and explain to me what their process was we walked around the house he pointed out some issues and said he would take care of them by the time he left he explained to me what he did very knowledgeable technician very personable I felt comfortable with him here around my family

i signed up on july 4,2018 and began to receive my 4 quarterly applications for ants.........as soon as the first application i noticed a great reduction in ant traffic,,,,,,,was very pleased,,,,,,,never needed a free reservice before the next application.........then in the spring of 2019 i noticed some ants again and got worried......so i called for a free reservice application........a service rep. named chris d came to the house and sprayed all around the house and even did some extra spots along the border of my yard and gave me a lot of good information.........he did a great job and i was extremely pleased the the free reservice. thankyou Aptive for the speedy service...

I’ve had aptive for three years now. They have been an incredible company to work with and have always handled my bug issues in a timely manner! I called them because I thought I had a termite problem, turns out I had a major ant infestation in my garage. After opening up the inside garage wall aptive came and sprayed and within a week all the ants were dead. They even come between services when my wife starts to see something near the end of our quarterly visit at no additional charge.

Beyond Disappointed: Do Not Hire Aptive Environmental - "technician" spent all of 1 min in my backyard "spraying" Sent me bogus pictures and a laundry list of what he supposively did. Lie. I was standing inside my home watching. Called 4 numbers to talk with local company located on Dodge and instead was connected to call center 3 times. The fourth number, supplied by a Tim M. Manager, using text messaging, for questions/concerns is no longer in service.

Dear Matthew S., Business Owner of Aptive Pest Control, On Apr 13, 2026, you said, "We’re really sorry to hear about this experience, Dan... We respect no solicitation requests..." This is BS. Your guys are still soliciting despite "No Solicitation" sign. Who wants to do business with you when you DO NOT respect us and kept coming to our door.

Aptive has been servicing our home for 2 years. In November, the technician sprayed the ceiling corners, window seals, and air vent areas instead of the floor/bottom corners. Drip stains across our painted walls are throughout the main family room, bedroom and hallway. After 2 months of follow up which included 3 emails, 4 phone calls, 2 escalations and text message correspondence with the local operations manager (2 no shows), there has been no action taken or progress made to resolve the property damage. Further, during the last phone call, I learned there was a note put on the file that the issue had been resolved and fixed on January 20, which is false. Very disappointed in the lack of follow through on promised actions and the dame will cost me thousands of dollars in repainting.

Were it possible to leave 0/5 stars that would have been my rating. Aptive is currently under investigation for the death of my dog and a neighbor's dog. I was told by the persistent salesperson, well a lot of things, first, and most importantly that their products are safe around pets and children. THIS IS NOT TRUE THEY ARE NOT PET SAFE! The bait they use to kill smaller animals, like mice and other rodents, is a 2nd generation anticoagulant rodenticide, call difethialone, you will see it on your statements of what was used, The 2nd generation means it is more powerful than then the difethialone that used to be used. It is extremely toxic whether your animal eats the bait itself or from eating an animal that ate the bait. Our bait boxes, which I didn't ask to be used by the way, I wanted spiders and ants gone, every single month were moved. Something, bigger than a mouse, was moving them 15-30 feet, all of them and I would inform the techs and they just refilled them and put them back, because they would be open and empty. Finally on the 4th month of this, the 4th month, they staked them down, and I still didn't know what the lethal toxic ingredient was until I finally received the statement I should have from the technician and I read the word. I know of it from a dog that ate some of a bait cube once and it killed him, so I knew the moment I read the word what it was and it is, nor has it ever been, considered safe for animals. Do you have an outdoor cat that kills birds, because this stuff is extremely lethal in birds, then you could have a dead cat on your hands and no idea why. Always look at what is being put on your property, down to the finest detail. And...they told me, because this was NOT IN MY CONTRACT, that they don't have to listed what pesticides they use in the contract, and in fact they did not or I would have seen it and never signed up in the first place, which I did just to get rid of the sales guy who wouldn't stop coming by my house. Aptive, as in it's owner's David Royce, Vess Pearson and stake holder Citation Capital are making millions off of "PET SAGE" tags to it's service, and in the meantime they are killing our pets, with no concern whatsoever. I reported to the company, who never even apologized for the loss, except the summer salesman who signed me up, he was who relayed the pet safe, because that is what the company told him. They aren't even honest with their employees. One employee told me that when they do her property they use a way stronger solution because otherwise it isn't effective. She was a horribly insensitive woman who only called to let me know they would not be charging me the $199 contract cancellation, how sweet, they wouldn't refund the other months of service though, and so the credit card company will handle that and because no one took the concern to heart in the least, I had zero reassurance it would be looked into, so I reported them to the State of Colorado Department of Agriculture. No one will understand how much you love your pets more than you will, and they will act accordingly. Plus, their employees never had any protect gear on when handling the bait, no masks, gloves, nothing, except when they came in your home they put booties on so they did not track in dirt. The very least of my concerns. They took them off when they left the house and went to spray and refill bait boxes. Had I thought about it I would have gotten pictures of the employees without protective gear, but I did have photos of the bait boxes moved, quite a distance, even after staking them and reporting that to the company who took no action to keep it from reoccurring. How many animals died because of it, I guess we will never know, and neither does Aptive. No consideration was given for the cost to put down my animals or the agony of losing them, not even an apology from anyone who actually still works for Aptive. What a company huh?

Rowell was very nice young man and asked about my concerns and if I wanted him to target anything specific. Sent many pictures of areas he treated. Comprehensive coverage and easy company to work with.

Bye bye mosquitos! Christaysha was an absolute expert! Wonderful to speak to and have take care of our annoying mosquito issue. She knew exactly where to set traps and spray, and as a result of her know how we have not seen a single mosquito since she came and sprayed. All I can say is thank you so much!

Love that tech calls and texts prior to and at arrival. I have complete confidence that new and ongoing issues will be attended to with effective results. Technician courteous, friendly, listens, respectful of property. Definitely A#1 service

I just wanted to express my thank you to my Technician John, who did an exceptional job today. Explaining the process and answering all of my questions and addressing the concerns for the safety of my family. He was very professional and did a wonderful job.

I love that Patrick asked me prior to what I felt needed to be addressed. He also texted me photos of what was done and always lets me know ahead of time that he is on his way and when he is finished! Very thorough and professional! Very much appreciated!

I asked Sasha today if, as she was treating my foundation, would tell me if she noticed anywhere rodents might possibly be getting in. She noticed a few places and let me know about it. She did tell me about an upgrade Aptive has for rodent control, but I declined that offer. I can set traps myself.

Justin was very respectful and courteous as he provided the Aptive pest control service today. He contacted me ahead of time via text and asked if there was any issues that I may need to be brought to his attention before arriving. He was quick and reliable. Thanks Justin.

Our tech, Marcus, did an excellent job. He was thorough in communicating a plan of action and explained everything step by step and after he completed the service he did a recap with me of all that was done today. I was thoroughly satisfied with his professionalism and knowledge.