Name: Aptive Pest Control
Rating: 4.5

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Sue Milton, MA

Aptive always lets me know when they arrive and tell me exactly what they will be doing while they are at my house. Employees are always friendly. The only thing I am not happy with is that you cannot get same day service - often have to wait several days.

3 years ago

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Kathyleen Mulgrave Fort Lauderdale, FL

He listened to make concern and made sure the areas of concern were taken care of. He is a shining example of what excellent customer service looks like!!! Thank you for caring!!

3 years ago

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Christopher Tizuela Lynnwood, WA

Very prompt and great service, De Andre went above and beyond expectation. He explained what was needed and what the service entailed. Very satisfied with this company and will look forward to the next visit.

3 years ago

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Karen Koep Camarillo, CA

Kyle W was my service provider today and he went out of his way to make sure my house was covered. I wanted to have some spots hit inside this trip because it had been a while. Thanks Kyle.

3 years ago

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Angela Peterson Mason, OH

Aptive is always responsive. The techs are courteous, helpful, and do a thorough job. I had Dakota again yesterday and he always takes the time to check in to see if I have questions and they are answered.

3 years ago

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Jose zuniga Henderson, NV

Good pest control company. Good and knowledgable agents that know their business. Any problems with pests gets taken care of right away. Their agents are very friendly also.

3 years ago

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Michael Boye Denver, CO

Aptive has done a good job in protecting our home from pests. We've noticed a decrease in occasional pests in & around our home since they've begun helping us with pest control.

3 years ago

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JohnB The Bronx, NY

Great customer service and technicians are very knowledgeable about there products and services. Appointment setup are also easily handled and send reminders prior to upcoming. Appointments.

3 years ago

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Tanya Mungin Dallas, GA

The first day my service was rescheduled and I was not notified. That was quite disturbing to me since I was a new customer. I had to call in to find this out. I was given another schedule and a $30,00 credit. When the did finally come out it was very pleasant and had no issues.

3 years ago

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Robert Mathies Fremont, CA

Employees are professionals and show up on time. Also liked the reminder messages before they come to the residence. But most of all great quality with their products killing bugs and rodents!

4 years ago

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Patty Warsaw, MO

I like everything about Aptive! They let you know when they will be servicing and also give you reminders of servicing date and time. Chris arrived on time and did an excellent job treating our home and yard. 😊

4 years ago

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Jason Terry New Windsor, NY

My husband and I just started with this company. It would be too soon to rate the quality of the product. However, I can say the customer service has been amazing. I'm looking forward to working with this company. I hope the product is as good as the customer service.

4 years ago

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M Cep Monroeville, PA

We have had 2 treatments and have noticed a huge difference. The technicians were courteous and knowledgeable. They explained everything and the entire appt was overall a good experience.

4 years ago

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jb3223 Simi Valley, CA

Just had a terrific customer experience with Leroy S. He listened, addressed our concerns and took thorough action to resolve our ant and spider situation. Great provider and I couldn't be happier with the results.

4 years ago

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Dajana Parker Portland, OR

Melissa and Taylor were very helpful. Taylor helped me understand why it was important to get aptive and Melissa was so nice and waited on me even though I was running late for our scheduled visit

4 years ago

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LAM S Ventura, CA

Nathaniel J was my technician this quarter. He was excellent! Very respectful of my home and of my concerns for my pets' safety. I'm very glad I switched to Aptive from a large, well-known exterminator, just over a year ago.

4 years ago

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Jin Hoboken, NJ

I had a problem with ants in the spring every year and I started with you guys last summer and since you guys started I have seen very few bugs in the house and had no ant problem this spring

4 years ago

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Catherine McIntosh TX

Very thorough, and polite. Everything was reviewed and explained clearly. Mitch worked on my house like I would, but with a greater knowledge base. I felt confident that Aptive wanted to provide superior service.

4 years ago

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Robert San Juan Uxbridge, MA

The technicians always send a text stating when they will be arriving to my property. Then send a detailed description of the service they performed and often take pictures of my Property

4 years ago

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Donna Hoo Fort Lauderdale, FL

System keeps you informed of arrival and paperless. Service tech is professional and informative before and after application. This is my first service and therefore unable to rate effectiveness.

4 years ago

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Andrea Herndon Pasadena, TX

I love the Aptive staff. They are always so accommodating and willing to do whatever is asked. I thought they were only for bugs but they helped rid me of a family of rats too! Excellent service.

4 years ago

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Barbara S Utica, MI

Had Aptive for two years. Generally good service with friendly staff. After my two year commitment ended, the company never followed up with me about possibly continuing the service. They just disappeared. Restarted a one year contract and hope for better.

4 years ago

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Francisco LaLuz San Antonio, TX

Very professional service. Corey F explained to me how the product used worked. He also did the inside of the house which my previous service never did. I just started with this service and so far excellent service.

4 years ago

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Jennyfer F. Cocco Dallas, TX

I find this company is very professional in its processes. They are well organized and keep appointments as scheduled. They also send reminders which help keep me organized. The people they employ are very respectful and kind. The only reason I leave 4 stars is because they seem to have reduced the level of service for the given rates.

4 years ago

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Angelo Marchetto Prosper, TX

I have been using their service for a year now, I live next to a pond and a lots of trees, so far they are controlling very well the pest in my home. Thank you and continue the good work!

4 years ago

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Shannon Crammer McDonough, GA

Their products work. We had issues with carpenter ants in our sunroom last year, but they’re gone and no sign of them. They also treat for sugar ants that appear every summer in our kitchen.

4 years ago

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Docgoddess San Ramon, CA

Ethan was incredibly friendly and explained everything he was doing. The ants have been marching across the neighborhood and had decided they would post up here… uh-uh not today… Ethan saved the day.

4 years ago

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David Yount Shawnee, OK

Every visit by an Aptive rep is top notch - they explain what they are going to do and they are very friendly. They do a thorough job and we are very pleased with their service.

4 years ago

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Courtney Edwards Calhoun, GA

This service is great, he was very thorough and knew what he was talking about. I can’t wait to see the outcome with less bugs and insects in our area and inside of our home. Thank you Aptive!

4 years ago

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Stephanie Scott Wexford, PA

The young men were quick, efficient, personable and professional. I was extremely pleased with the experience and would recommend the company to anyone looking for this service. Great job!

4 years ago

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Victor McCombs Aurora, CO

The bug guy and gal that come to my house are the most through workers. They listen to my requests. Flexible when it comes to scheduling.. I would use any other company to do my bug be gone job.

4 years ago

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William Glen Ellyn, IL

Lucus was very professional with all the services requested and documented all the work performed with detail and precision. The reports Lucus provided will assist with future service work. Thank you.

4 years ago

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Peter Colombo Bridgewater, MA

I was not planning to do the treatment At this time but Juan did a great job explaining the benefits of doing it now. Rico was 15 minutes early and did a great job with explaining and executing the application.

4 years ago

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Chelsea Davis Dallas, TX

Vincent was our tech and he was great. Informational on what was being done. Answered all our questions and concerns we had. Very well pleased. Thank Vincent for your work today.

4 years ago

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Maria Rosa Richmond, TX

Great job. Floyd S throughly cleaned and sprayed all areas including garage. Very detailed and knowledgeable. Sent me a tex message at the end with all the work that was done. Thank you so much!

4 years ago

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Gretchen Wallace St Louis, MO

Miguel always does a great job. I appreciate the added time to sweep off the cobwebs and the nasty stuff around the lights. Always calls me if I’m not home so I can tell him of any particular issues we’re having.

4 years ago

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Peter Blake Carnegie, PA

The services were as promised. The tech was courteous, informative and very professional. When the service was completed he explained what was done and what to expect for the next scheduled service.

4 years ago

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Friend Reseda, CA

Timothy M Provided amazing service very thorough , professional went above and beyond to explain all he would be spraining I appreciate the service it was 100% thorough Thank you Anita M.

4 years ago

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O will League City, TX

Aptive has been pretty quick on responding to any calls when I need service. They could be a bit cheaper but their workers usually give really good service. Edwin did a great job and was very helpful when I had concerns about certain pest.

4 years ago

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Alex Song Naperville, IL

nice job done today by Aptive, thorough, intuitive and interact througout the processes and explain in details each of the step very well, as the initial service I couldn't expecting more,,,, thank you Leo!

4 years ago

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E Dominguez San Antonio, TX

Jarrette T was very professional and knowledgeable. He listened carefully to our conversation and took his time to answer our questions, he was very patient making sure we understood. - Mark Dominguez, Current Customer

4 years ago

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Jim Bata Minneapolis, MN

Angelique B walked the yard with me as I showed areas that needed extra treatments ( ant hill & tick area). After the service she reviewed all the treatments she performed. Jim B.

4 years ago

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James Bachman Minneapolis, MN

Jordan H came out for a recheck on an ant issue. We walked around the property together and he did a good job of applying the corrective product. I'm hoping the problem will be taken care of.

4 years ago

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Rachel Savage Las Vegas, NV

Ben, who serviced my home today was very knowlegdeable about pests and was very friendly. He let me know when he was around 30 minutes away. They will also come back if you have any further issues.

4 years ago

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Chrestina Madalo Sterling Heights, MI

Enrico was my service man today he did an excellent job inside and outside my house He was very nice, walked me through every step he did, I would highly recommend him to be your service guy for future reference.

4 years ago

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Kimberly Belter North Royalton, OH

Malik was awesome. I was very comfortable letting him into my home and he was very professional. He's a credit to the Aptive organization. Feel like our house, garage and yard was well treated and protected.

4 years ago

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Diana G Sugar Land, TX

Nick G. completed my services today, he was polite and care about the issues I was facing in my pantry. He treated the entire house and explained all the different chemicals used and how they work. Keep up the good work!

4 years ago

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Brittnee M Pevely, MO

I had a very good experience. It was done fast and efficiently. Isaiah explained the process to me and also provided pictures and videos of the work that was done. Which I appreciated!

4 years ago

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Donna Bl Saint Charles, IL

Loved the way Stephen paid special attention to the ant issues around our property. He treated the driveway and areas around our pool that were indicative of ant populations . view was extremely thorough.

4 years ago

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Fred Lalumandier Festus, MO

Isaiah was professional and precise in his explanations of his services for pest control. He took pictures of work done and forwarded them to me. The work was done in systematic order and very thorough%

4 years ago