Name: Aptive Environmental
Rating: 4.2

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Marilyn Rinehart Valencia, CA

Professional and caring technicians. I like the products they use .Today Sergio S took good care of all my requests . I give him 5 stars , he deserves a bonus ! Thank You .Marilyn Rinehart

3 years ago

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Debbie D Thousand Oaks, CA

Bradford serviced our home today for our regular service. He was polite and professional. He went above and beyond to address all of our concerns. We would highly recommend him!

3 years ago

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Jewell Jpnes Plano, TX

Connor came to see ice our home. He was very professional, and gave great information about what Aptive can do as the weather cools and rodents appear. We are pleased with the work that Aptive does.

3 years ago

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Amit Kumar Phoenixville, PA

Masai H did a very good job to ensure no corner was left untreated. He put in insect traps in the garage and took care of sweeping up all the corners where there was spider activity. He was very respectful of the property.

3 years ago

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Shelby Bell Hillsboro, OR

Adaptive always let's me know when they will be here and what services they provided. They are attentive to my needs and do a thorough job. So nice to have someone keeping an eye out for potential areas of need.

3 years ago

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James Trower Milford, DE

The members of adaptive are very personable and they send a video report documenting where they apply the insecticide around my property. I would highly recommend them to anybody in need of pest control.

3 years ago

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Kristi G TX

The employees are very respectful and courteous. They are knowledgeable and any questions I have they answer and make it simple. There isn't anything I can say negative about the company.

3 years ago

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Metzner Fontana, CA

Via Aptive Environmental employee left me a text 45 minutes before he was going to show up and he showed up on time came and found me on my side yard because I wasn’t answering the door and I walked him around my trouble spots and he took care of all of them

3 years ago

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sam brandt San Antonio, TX

The Aptive Representative, Trey, not only was efficient, professional and polite, but made me laugh after a long hard day. He was amazing! The service is quick, and I have no problems with pests around my home.

3 years ago

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Tricia Melbourne, FL

I really appreciate that you give me ample notification for when you are coming and allow me to make special requests such as coming inside to spray occasionally. The technicians are always polite and service oriented.

3 years ago

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Pnolan Rochester, MI

They come when they say they are coming. Send text and phone the day before they come. Have not seen a bug or spider since they began there applications. A little pricey, but worth it.

3 years ago

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Rosanne Dwyer Moorpark, CA

I have been a customer of Aptive for many years now. Today Evan C came out and did my quarterly treatment. Evan was very kind and knowledgeable. He took care of everything and was very efficiant!

3 years ago

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Amanda DeBroeck Houston, TX

Our guy, Tim, is an excellent employee. He is so kind, friendly and extremely knowledgeable about his trade. Whenever he comes our bug issues, including mosquitoes, are gone. He know exactly where to spray.

3 years ago

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Denise Thompson Winter Garden, FL

Employees are extremely friendly and attentive to all your concerns and needs. They ask you to point out any issues or areas that you have been having problems with before starting.

3 years ago

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Mike Oklahoma City, OK

They listen to my concerns about the problems I'm having and explain in detail how it can be resolved. The one thing I wish that could be change is a shorter or a more specific time they will be there.

3 years ago

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Carl Keene Naperville, IL

Tech Leonard was friendly, considerate and knowledgeable. He took the time to listen and understand my needs. I have experienced consistently high service from Aptive over time and recommend their business.

3 years ago

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Patricia Fairfield, CA

I am notified when the technicians will be arriving in advance. The technicians are all friendly, helpful and thorough. Tim was our technician yesterday. We are very pleased with our service.

3 years ago

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Allison Powers Olathe, KS

Aptive has been a great company for us, always on time, always professional, friendly and detail oriented. Every time we have our property taken care of, we can expect the best from them!!! Love this company!!

3 years ago

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Rferie0719 Middletown, OH

Customer service is on point. Every time they show up for routine treatments they ask if I have had any issues then explain what they are about to do during the visit. No issues with bugs since starting their program.

3 years ago

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Joe Massimino Sr Canyon Country, CA

Great service and their employees have great attitudes We have very few issues with bugs anymore, and if there is any That showed up before our scheduled appointment, they come back out as soon as I call

3 years ago

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Ania Slota Northbrook, IL

Yesterday’s service was great, technician arrived on time, was very dedicated and professional. He took time to carefully treat the entire perimeter of the property. He sent pictures and his feedback.

3 years ago

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Jonathan Tran Pearland, TX

They always contact us before they go and give us a summary of what services was done. They always do a bit extra than what’s is ask which is always appreciated. Thank you Donnie and Jared!

3 years ago

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Tiffany Russell Cypress, TX

The aptive specialist that came out to my house was on time and professional. He was very knowledgeable and quick to answer any questions I had! I 10/10 would recommend this pest control service

3 years ago

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Nicole Stone Winter Garden, FL

Denzel W did a great job. He was very thorough. He addressed all the areas of my home fully. He did not rush through just to get done. He seemed like he really cared to do a good job. Amazing young man. Hard worker.

3 years ago

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Dan W Chattanooga, TN

The salesman, Daniel, and the technician, Jonah, were both very knowledgeable, personable and professional. We received notifications about the service and the service was done on time.

3 years ago

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Nancy Block Excelsior Springs, MO

Travon serviced my property yesterday. He did a thorough job, he explained what he completed and made sure to ask if there was anything else that needed attention. He was courteous and professional.

3 years ago

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Darlene Robinson Monroeville, PA

Aptive is regular with their visits. Always notifies me in a timely manner before their visit and allows me to make them aware of any areas that need special treatment. They are always prompt.

3 years ago

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Jodi Lenexa, KS

Aptive technician Xavier called prior to arriving and I sent a text regarding my concerns. He addressed all of them and sent a detailed email explaining everything he did. We have been very happy with our Aptive service.

3 years ago

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Griff Greensburg, PA

Company representatives were friendly and behaved professionally. Their work was efficient. They did what they said they would do. Their standard service included features beyond pest control provided by others.

3 years ago

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Ralph Dallas, TX

Trey is an awesome technician and does an excellent job very professional and courteous. At the end will send me a update in his findings and recap of what he did. Yes an amazing job

3 years ago

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Donna Polinsky Charlotte, NC

Jordan my technician did a great job of keeping me informed of his arrival time, what he was going to do, listening to my concerns and problem areas. He also let me know when he had completed the job.

3 years ago

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Chandler Ellis Los Angeles, CA

The service tech was awesome but the fact is we still see spiders in and outside of our home which we were basically promised we wouldn’t. Very frustrating because we signed a contract. I wish I would have kept the service I had previously!

3 years ago

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Sue Milton, MA

Aptive always lets me know when they arrive and tell me exactly what they will be doing while they are at my house. Employees are always friendly. The only thing I am not happy with is that you cannot get same day service - often have to wait several days.

3 years ago

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Kathyleen Mulgrave Fort Lauderdale, FL

He listened to make concern and made sure the areas of concern were taken care of. He is a shining example of what excellent customer service looks like!!! Thank you for caring!!

3 years ago

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Christopher Tizuela Lynnwood, WA

Very prompt and great service, De Andre went above and beyond expectation. He explained what was needed and what the service entailed. Very satisfied with this company and will look forward to the next visit.

3 years ago

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Karen Koep Camarillo, CA

Kyle W was my service provider today and he went out of his way to make sure my house was covered. I wanted to have some spots hit inside this trip because it had been a while. Thanks Kyle.

3 years ago

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Angela Peterson Mason, OH

Aptive is always responsive. The techs are courteous, helpful, and do a thorough job. I had Dakota again yesterday and he always takes the time to check in to see if I have questions and they are answered.

3 years ago

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Jose zuniga Henderson, NV

Good pest control company. Good and knowledgable agents that know their business. Any problems with pests gets taken care of right away. Their agents are very friendly also.

3 years ago

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Michael Boye Denver, CO

Aptive has done a good job in protecting our home from pests. We've noticed a decrease in occasional pests in & around our home since they've begun helping us with pest control.

3 years ago

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JohnB The Bronx, NY

Great customer service and technicians are very knowledgeable about there products and services. Appointment setup are also easily handled and send reminders prior to upcoming. Appointments.

3 years ago

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Tanya Mungin Dallas, GA

The first day my service was rescheduled and I was not notified. That was quite disturbing to me since I was a new customer. I had to call in to find this out. I was given another schedule and a $30,00 credit. When the did finally come out it was very pleasant and had no issues.

3 years ago

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Robert Mathies Fremont, CA

Employees are professionals and show up on time. Also liked the reminder messages before they come to the residence. But most of all great quality with their products killing bugs and rodents!

3 years ago

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Patty Warsaw, MO

I like everything about Aptive! They let you know when they will be servicing and also give you reminders of servicing date and time. Chris arrived on time and did an excellent job treating our home and yard. 😊

3 years ago

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Jason Terry New Windsor, NY

My husband and I just started with this company. It would be too soon to rate the quality of the product. However, I can say the customer service has been amazing. I'm looking forward to working with this company. I hope the product is as good as the customer service.

3 years ago

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M Cep Monroeville, PA

We have had 2 treatments and have noticed a huge difference. The technicians were courteous and knowledgeable. They explained everything and the entire appt was overall a good experience.

3 years ago

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jb3223 Simi Valley, CA

Just had a terrific customer experience with Leroy S. He listened, addressed our concerns and took thorough action to resolve our ant and spider situation. Great provider and I couldn't be happier with the results.

3 years ago

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Dajana Parker Portland, OR

Melissa and Taylor were very helpful. Taylor helped me understand why it was important to get aptive and Melissa was so nice and waited on me even though I was running late for our scheduled visit

3 years ago

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LAM S Ventura, CA

Nathaniel J was my technician this quarter. He was excellent! Very respectful of my home and of my concerns for my pets' safety. I'm very glad I switched to Aptive from a large, well-known exterminator, just over a year ago.

3 years ago

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Jin Hoboken, NJ

I had a problem with ants in the spring every year and I started with you guys last summer and since you guys started I have seen very few bugs in the house and had no ant problem this spring

3 years ago

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Catherine McIntosh TX

Very thorough, and polite. Everything was reviewed and explained clearly. Mitch worked on my house like I would, but with a greater knowledge base. I felt confident that Aptive wanted to provide superior service.

3 years ago