Name: Aptive Environmental
Rating: 2.5

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DeeDee Mauz Katy, TX

The people the visit my home have delivered a text in advance and upon arrival and comoletion. The technology applied to manage my account and communicate is effective and most appreciated.

2 years ago

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Ruben Springfield, NJ

I had my service appointment today and Michael addressed my concerns regarding carpenter ants that had been approaching the house. Very helpful and knowledgeable of his craft.

2 years ago

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jim vacchio

I had a large yellow jacket nest right under my backyard deck and the Aptive tech that came today was a lifesaver being that my wife is allergic.He stayed until he knocked down the bees nest's.

2 years ago

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Joan Gregg

The people you sent here were very pleasant. I had a chance to speak with the young man you sent on the 24 of August. He was very nice. I'm so terrible with names. But thank you.

2 years ago Edited September 21, 2023

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Joyce Zhang Yonkers, NY

Pedro did a good job on the service. He is very honest about what he can and he can’t do. We have a wasp’s issue, he told us the product he is using may not solve the problem.

2 years ago

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P Lopes Bridgewater, NJ

Jean S was great. Responded to my text requests promptly. He discussed my concerns and offered alternate placement solutions for my base stations. He provided explanation for his recommendations. I appreciate the visit summary and photos.

2 years ago

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Cornell Gray Hillsborough, NJ

The technician, Jean S, was courteous, and respectful of my property. I appreciated him ringing my doorbell to inform me of his arrival, and for taking time to answer my questions.

2 years ago

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Gary Odendahl Pine Brook, NJ

I like the service that I get from Aptive. They call me ahead of time tolet me know they are coming. They also send me pictures of, to my phone of what the technician has done.

2 years ago

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Iliana Diaz Scotch Plains, NJ

Shammal was wonderful. Very informative and new exactly what I was wanting in my service. And even didn't mine my hyper dog and his barking. Thank you so much for your hard work even in this heat.

2 years ago

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Sunyoung Kim Wayne, NJ

Mateo is knowledgeable and handles everything with kind and positive attitude. He is very thorough and I can tell he is an asset to your company. Our family feel very lucky. You guys are doing a great job!

2 years ago

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Marina Zelinsky New York, NY

Very nice service. I was able to communicate easily with the service technician performing the treatment at my house even while I was not home and received photos of the work that was completed.

2 years ago

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Tom D Highland Lakes, NJ

The Aptive representative and technician were completely professional , competent and courteous. They performed their product application quickly, with no incident. Good job. Thank you

2 years ago

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Tina Schaefer Hackettstown, NJ

Joseph was respectful and courteous. I appreciated that he checked in with me to see how the inside and outside were looking. He was thorough with his explanations and took his time to complete the service.

2 years ago

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Linda Barham Lewisville, NC

Wow! I am super impressed at all the extra touches such as getting down the webs up and down the sides of the chimney and corners of the house. Eric did an amazing job and he deserves a big raise!

2 years ago

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Phil Burton Houston, TX

Kyle did an awesome job, he contacted me prior to his visit and asked if I needed anything specific done. He was on time and did the work I asked, outstanding service. Thank you!

2 years ago

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Steven Gonzalez Clark, NJ

The service is great but I clearly sent a text message to lady name gabby long for a reschedule because I'm working and my wife was home alone with my kids.. I never got a response and they showed up clearly after I said to reschedule the date till July 13 I got text messages with the number for the response.. I think you need to do a better job at responding back to customer when there not available for the date.. besides that the service is fine just the communication is not great..

2 years ago

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Erik Robbins Canton, TX

Roy did a great job! He was very thorough and thoughtful. He let me know exccatly what he was going to be doing and afterward what we’ll found. He even provided me with pictures of the service.

2 years ago

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Kimberly Cole Grand Rapids, MI

I’m honestly happy with my technician Jerry. He is very polite and a great listener. He chats with me before performing my service and remembers everything that I tell him without asking twice.

2 years ago

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Bugs R Gone Wilmington, DE

The technician Kenny was very informative on what treatments were done. He also let me know the type of fly that I have found dead in my basement. Great personality and would highly recommend him to others

2 years ago

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Eric Dixit Flower Mound, TX

James is the best - very knowledgeable and helpful. He taught me how the spray and other bug repellent tools worked. He also serviced all the requested areas in a timely manner.

2 years ago

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Lori Johnson Leland, NC

Rashad was extremely thorough. He took his time to make sure he got everything done right. He got everything done in a timely manner. Rashad was very polite and professional.

2 years ago

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Concetta Mclaughlin Blackwood, NJ

Zechariah did a great job! He’s very thorough and took the time to make sure all problem areas were taken care of. If you allow requests, we would like to request for him continue the treatments on our house and yard.

2 years ago

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Peter Yeung

Sales: Beau K Service: Brian Service: Max Excellent representatives of the company! Did an outstanding job and answered all applicable questions to the best of their knowledge. Very attentive and proactive.

2 years ago

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Manuel Espinosa Spring, TX

Blake notified me before heading over and I let him know what I wanted and he went above and beyond with the service. Also very impressed and recommended these guys every time

2 years ago

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Kimberly Oguinn

The team that came to do my property were respectful and asked if I had any specific concerns they could handle. This was the second treatment of the season and I know it will continue to allow me to enjoy my new deck.

2 years ago

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Mindy Clarke Tacoma, WA

I have used this company for 4 years and they are great. Anytime we have more pest activity than usual they would always retreat us and not charge. Their customer service is awesome!

2 years ago

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Daniel Gifford Los Angeles, CA

Great company, took care of all of the issues we had with cockroaches and mosquitoes, 10 out of 10 would suggest them to anyone if they are seeing bugs. Technicians are very professional and knowledgeable.

2 years ago

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Darren Bartlett Los Angeles, CA

I’m a lifelong customer of Aptive now, they take care of my dads home as well as my own and have done a wonderful job doing so I haven’t seen a bug or rat in over a year! My only downside is that they don’t take care of gophers, however their service guy did give me some tips on how to deal with them!

2 years ago

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Yvette Clubb Woodland Hills, CA

Evan C is absolutely the best tech. He communicates with you before, during, and after he has completed your service to personally inform you of any issues he is seeing. He’s friendly and professional.

3 years ago

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Cameron Delic Los Angeles, CA

Evan C always does an exceptional job. I appreciate his communication before and after his visits. He is always happy to help and to cater to our needs. I would highly recommend Aptive and Evan.

3 years ago

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Joanne Black Newbury Park, CA

My technician, Kyle W, texted me he was on the way to my house. When he arrived, I just asked him to spray around the outside of my house. He completed the work and left my property. As usual, he did a very good job.

3 years ago

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Marilyn Rinehart Valencia, CA

Professional and caring technicians. I like the products they use .Today Sergio S took good care of all my requests . I give him 5 stars , he deserves a bonus ! Thank You .Marilyn Rinehart

3 years ago

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Debbie D Thousand Oaks, CA

Bradford serviced our home today for our regular service. He was polite and professional. He went above and beyond to address all of our concerns. We would highly recommend him!

3 years ago

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Jewell Jpnes Plano, TX

Connor came to see ice our home. He was very professional, and gave great information about what Aptive can do as the weather cools and rodents appear. We are pleased with the work that Aptive does.

3 years ago

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Amit Kumar Phoenixville, PA

Masai H did a very good job to ensure no corner was left untreated. He put in insect traps in the garage and took care of sweeping up all the corners where there was spider activity. He was very respectful of the property.

3 years ago

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Shelby Bell Hillsboro, OR

Adaptive always let's me know when they will be here and what services they provided. They are attentive to my needs and do a thorough job. So nice to have someone keeping an eye out for potential areas of need.

3 years ago

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James Trower Milford, DE

The members of adaptive are very personable and they send a video report documenting where they apply the insecticide around my property. I would highly recommend them to anybody in need of pest control.

3 years ago

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Kristi G TX

The employees are very respectful and courteous. They are knowledgeable and any questions I have they answer and make it simple. There isn't anything I can say negative about the company.

3 years ago

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Metzner Fontana, CA

Via Aptive Environmental employee left me a text 45 minutes before he was going to show up and he showed up on time came and found me on my side yard because I wasn’t answering the door and I walked him around my trouble spots and he took care of all of them

3 years ago

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sam brandt San Antonio, TX

The Aptive Representative, Trey, not only was efficient, professional and polite, but made me laugh after a long hard day. He was amazing! The service is quick, and I have no problems with pests around my home.

3 years ago

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Tricia Melbourne, FL

I really appreciate that you give me ample notification for when you are coming and allow me to make special requests such as coming inside to spray occasionally. The technicians are always polite and service oriented.

3 years ago

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Pnolan Rochester, MI

They come when they say they are coming. Send text and phone the day before they come. Have not seen a bug or spider since they began there applications. A little pricey, but worth it.

3 years ago

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Rosanne Dwyer Moorpark, CA

I have been a customer of Aptive for many years now. Today Evan C came out and did my quarterly treatment. Evan was very kind and knowledgeable. He took care of everything and was very efficiant!

3 years ago

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Amanda DeBroeck Houston, TX

Our guy, Tim, is an excellent employee. He is so kind, friendly and extremely knowledgeable about his trade. Whenever he comes our bug issues, including mosquitoes, are gone. He know exactly where to spray.

3 years ago

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Denise Thompson Winter Garden, FL

Employees are extremely friendly and attentive to all your concerns and needs. They ask you to point out any issues or areas that you have been having problems with before starting.

3 years ago

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Mike Oklahoma City, OK

They listen to my concerns about the problems I'm having and explain in detail how it can be resolved. The one thing I wish that could be change is a shorter or a more specific time they will be there.

3 years ago

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Carl Keene Naperville, IL

Tech Leonard was friendly, considerate and knowledgeable. He took the time to listen and understand my needs. I have experienced consistently high service from Aptive over time and recommend their business.

3 years ago

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Patricia Fairfield, CA

I am notified when the technicians will be arriving in advance. The technicians are all friendly, helpful and thorough. Tim was our technician yesterday. We are very pleased with our service.

3 years ago

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Allison Powers Olathe, KS

Aptive has been a great company for us, always on time, always professional, friendly and detail oriented. Every time we have our property taken care of, we can expect the best from them!!! Love this company!!

3 years ago

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Rferie0719 Middletown, OH

Customer service is on point. Every time they show up for routine treatments they ask if I have had any issues then explain what they are about to do during the visit. No issues with bugs since starting their program.

3 years ago