Name: Aptive Environmental
Rating: 4.2

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Deirdre Tetzler Basking Ridge, NJ

I asked for spray treatment under the deck since there are two windows and I watched on the cameras and it didn’t appear that she sprayed underneath. She also said she inspected the eves for spiderwebs, usually I see someone taking a tool to remove webs she only sprayed and didn’t remove spider webs I still have a bunch of webs on my front windows.

2 years ago

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Isabella

Jamere was pleasant and professional in performing his work even during a wet weather. I am just hoping that he did due diligence in the appication of what our home needed against common pests.

2 years ago

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Saravana Kumar

Benny did a great job of listening to our pest problems patiently and applying the spray treatment, he also clearly sent s detailed text of what he had done today, very helpful, thx

2 years ago

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Claudia Henriquez Miami, FL

This is the 2nd time Mateo (technician) comes and does the service to my property. He always asks me if I have an area that needs extra treatment or not. As always he does what we expect in all areas we tell him.

2 years ago Edited November 20, 2023

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lynne stanlick Rockaway, NJ

Joe sent pictures of work performed and he communicated well. I am so glad that I know what the service man does. If this is a new procedure with the pictures kudos every visit should be this way.

2 years ago

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Lisa Butler Flanders, NJ

We’ve lived in our house for 25 years and we have always had issue with ants and spiders. We tried everything. Since we started using Aptive Environmental, we haven’t had any issues. Amazing!!

2 years ago

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Jacqueline Conde Newton, NJ

Robinson the technician was extremely polite, professional and knowledgeable! Today was our 2nd service with Aptive and he took the time to answer my questions and followed up on a previous pest issue we had, too!

2 years ago

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Chris Karaces Randolph Township, NJ

Joseph was very professional. He notified me when he was on his way here. When he was finished, he sent me pictures along with the details of what he did. I really appreciated that

2 years ago

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Silvem Pillai Hackettstown, NJ

Yazzi did an excellent job! She took the time to talk to me and understand my needs. She did a thorough job around my house and in my yard. Frankly, she did a better job than the previous pest control agents!

2 years ago

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F. Faris Bridgewater, NJ

Juan was great!, he explained everything he was doing, they type of treatment he was applying, and when we should see results. He was a pleasure to work with and look forward to having him back to service our home.

2 years ago

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James Sheridan Livingston, NJ

Very disappointed nothing could be done about wasps entering home under 2nd floor eaves under roof, Viking had sprays powerful enough to reach from ground, (?!) so now I have to go up on a ladder to spray wasphornet store bought spray on my own or call Viking, also complained about high # of yellow jackets tech said he’d hang a few traps when heleft he texted me sorry he only had one left Not quite the service I was promised when I initially approved contract

2 years ago

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Victor Higa Montclair, NJ

Aptive's customer service is great. They work around your schedule and are very flexible. Each technician is well prepared and informative. Would definitely recommend their services.

2 years ago

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Katherine Soulas

Juan went out of his way to search the windows and walls for entry that cave crickets seem to find! He sprayed the interior windows and floor/wall corners of the unfinished basement. Thank you!

2 years ago

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Jim R

Different technician than earlier visits said they did not treat under eaves using the extension pole since no cobwebs were visible. Ant mounds in the lawn were not damp with pesticide like the ones near the foundation. Dog toys were not moved from the treatment zone. I should have done this myself but only saw them in the photos. In and out in 20 minutes for a 1 acre property with basement spray seems too fast for almost $200. Previous technician took 30 to 40 minutes. Must say we do see less bugs and ants in the house.

2 years ago

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Ed Babuka Orange, NJ

Great service from Juan this afternoon to treat our pest problem. Juan was very informative, listened actively and acted with great skill in diagnosing and treating our home. I would highly recommend Juan for our next visit

2 years ago Edited August 23, 2023

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Dan Thropp Bohemia, NY

just needed the boat house taken care of, and eventually the tech understood. We have pets that spend a lot of time out doors so I didn’t want any more done other than the boat house,

2 years ago

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Jason Sikora Colonia, NJ

They signed me up for service and their tech was out a hour later. After they were done there was already dead insects, both the sales rep and the tech we very professional and courteous. Would definitely recommend.

2 years ago

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Jesse Brawer Westfield, NJ

I don't love some of the limitations on service, attics, for example. However, some of the individual technicians, have been excellent. Jermaine (spelling?) Came out for our service yesterday and was absolutely top tier.

2 years ago

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Chris Basista Edison, NJ

No complaints about our service today. Our girl was right on time which was huge because we had just returned home from vacation just prior to her arrival. She was done within 30mins absolutely painless.

2 years ago Edited November 6, 2023

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DeeDee Mauz Katy, TX

The people the visit my home have delivered a text in advance and upon arrival and comoletion. The technology applied to manage my account and communicate is effective and most appreciated.

2 years ago

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Ruben Springfield, NJ

I had my service appointment today and Michael addressed my concerns regarding carpenter ants that had been approaching the house. Very helpful and knowledgeable of his craft.

2 years ago

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jim vacchio

I had a large yellow jacket nest right under my backyard deck and the Aptive tech that came today was a lifesaver being that my wife is allergic.He stayed until he knocked down the bees nest's.

2 years ago

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Joan Gregg

The people you sent here were very pleasant. I had a chance to speak with the young man you sent on the 24 of August. He was very nice. I'm so terrible with names. But thank you.

2 years ago Edited September 21, 2023

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Joyce Zhang Yonkers, NY

Pedro did a good job on the service. He is very honest about what he can and he can’t do. We have a wasp’s issue, he told us the product he is using may not solve the problem.

2 years ago

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P Lopes Bridgewater, NJ

Jean S was great. Responded to my text requests promptly. He discussed my concerns and offered alternate placement solutions for my base stations. He provided explanation for his recommendations. I appreciate the visit summary and photos.

2 years ago

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Cornell Gray Hillsborough, NJ

The technician, Jean S, was courteous, and respectful of my property. I appreciated him ringing my doorbell to inform me of his arrival, and for taking time to answer my questions.

2 years ago

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Gary Odendahl Pine Brook, NJ

I like the service that I get from Aptive. They call me ahead of time tolet me know they are coming. They also send me pictures of, to my phone of what the technician has done.

2 years ago

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Iliana Diaz Scotch Plains, NJ

Shammal was wonderful. Very informative and new exactly what I was wanting in my service. And even didn't mine my hyper dog and his barking. Thank you so much for your hard work even in this heat.

2 years ago

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Sunyoung Kim Wayne, NJ

Mateo is knowledgeable and handles everything with kind and positive attitude. He is very thorough and I can tell he is an asset to your company. Our family feel very lucky. You guys are doing a great job!

2 years ago

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Marina Zelinsky New York, NY

Very nice service. I was able to communicate easily with the service technician performing the treatment at my house even while I was not home and received photos of the work that was completed.

2 years ago

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Tom D Highland Lakes, NJ

The Aptive representative and technician were completely professional , competent and courteous. They performed their product application quickly, with no incident. Good job. Thank you

2 years ago

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Tina Schaefer Hackettstown, NJ

Joseph was respectful and courteous. I appreciated that he checked in with me to see how the inside and outside were looking. He was thorough with his explanations and took his time to complete the service.

2 years ago

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Linda Barham Lewisville, NC

Wow! I am super impressed at all the extra touches such as getting down the webs up and down the sides of the chimney and corners of the house. Eric did an amazing job and he deserves a big raise!

2 years ago

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Phil Burton Houston, TX

Kyle did an awesome job, he contacted me prior to his visit and asked if I needed anything specific done. He was on time and did the work I asked, outstanding service. Thank you!

2 years ago

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Steven Gonzalez Clark, NJ

The service is great but I clearly sent a text message to lady name gabby long for a reschedule because I'm working and my wife was home alone with my kids.. I never got a response and they showed up clearly after I said to reschedule the date till July 13 I got text messages with the number for the response.. I think you need to do a better job at responding back to customer when there not available for the date.. besides that the service is fine just the communication is not great..

2 years ago

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Erik Robbins Canton, TX

Roy did a great job! He was very thorough and thoughtful. He let me know exccatly what he was going to be doing and afterward what we’ll found. He even provided me with pictures of the service.

2 years ago

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Kimberly Cole Grand Rapids, MI

I’m honestly happy with my technician Jerry. He is very polite and a great listener. He chats with me before performing my service and remembers everything that I tell him without asking twice.

2 years ago

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Bugs R Gone Wilmington, DE

The technician Kenny was very informative on what treatments were done. He also let me know the type of fly that I have found dead in my basement. Great personality and would highly recommend him to others

2 years ago

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Eric Dixit Flower Mound, TX

James is the best - very knowledgeable and helpful. He taught me how the spray and other bug repellent tools worked. He also serviced all the requested areas in a timely manner.

2 years ago

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Lori Johnson Leland, NC

Rashad was extremely thorough. He took his time to make sure he got everything done right. He got everything done in a timely manner. Rashad was very polite and professional.

2 years ago

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Concetta Mclaughlin Blackwood, NJ

Zechariah did a great job! He’s very thorough and took the time to make sure all problem areas were taken care of. If you allow requests, we would like to request for him continue the treatments on our house and yard.

2 years ago

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Peter Yeung

Sales: Beau K Service: Brian Service: Max Excellent representatives of the company! Did an outstanding job and answered all applicable questions to the best of their knowledge. Very attentive and proactive.

2 years ago

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Manuel Espinosa Spring, TX

Blake notified me before heading over and I let him know what I wanted and he went above and beyond with the service. Also very impressed and recommended these guys every time

2 years ago

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Kimberly Oguinn

The team that came to do my property were respectful and asked if I had any specific concerns they could handle. This was the second treatment of the season and I know it will continue to allow me to enjoy my new deck.

2 years ago

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Mindy Clarke Tacoma, WA

I have used this company for 4 years and they are great. Anytime we have more pest activity than usual they would always retreat us and not charge. Their customer service is awesome!

2 years ago

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Daniel Gifford Los Angeles, CA

Great company, took care of all of the issues we had with cockroaches and mosquitoes, 10 out of 10 would suggest them to anyone if they are seeing bugs. Technicians are very professional and knowledgeable.

2 years ago

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Darren Bartlett Los Angeles, CA

I’m a lifelong customer of Aptive now, they take care of my dads home as well as my own and have done a wonderful job doing so I haven’t seen a bug or rat in over a year! My only downside is that they don’t take care of gophers, however their service guy did give me some tips on how to deal with them!

2 years ago

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Yvette Clubb Woodland Hills, CA

Evan C is absolutely the best tech. He communicates with you before, during, and after he has completed your service to personally inform you of any issues he is seeing. He’s friendly and professional.

2 years ago

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Cameron Delic Los Angeles, CA

Evan C always does an exceptional job. I appreciate his communication before and after his visits. He is always happy to help and to cater to our needs. I would highly recommend Aptive and Evan.

2 years ago

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Joanne Black Newbury Park, CA

My technician, Kyle W, texted me he was on the way to my house. When he arrived, I just asked him to spray around the outside of my house. He completed the work and left my property. As usual, he did a very good job.

3 years ago