Name: Aptive Environmental
Rating: 4.7

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Henry Salazar

Corey F did a great job serving our home. Very professional and goes above and beyond the call of duty.

4 years ago Edited December 7, 2021

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Michael Grbich Missouri City, TX

Edwin came out. Asked if we had problems. Explained what he was going to do and reviewed what he did before he left

4 years ago Edited April 29, 2022

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Dana Taylor-Bell Sacramento, CA

Personable and caring, I appreciate the recommendations and not trying to sell me on any additional services.

4 years ago

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Samantha Ogrodowicz Columbia, MD

Worst company, Worst customer service, Worst communication, Worst everything...I want out of this stupid contract NOW but guess what...you can never get a hold of anyone to help, isn't that just lovely. Terrible, Terrible, Terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Luis La Mesa, CA

Tech did a good job, only thing is I still have a lot of ants and spider webs are still coming up like crazy! In comparison I used terminix last year and saw quick results.

4 years ago

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Al yasiry Ballwin, MO

This is the second visit. On the first visit, I noticed a difference in the number of dead insects and spiders. As for the second visit, it was of no value. I did not notice any change, so the spiders are still everywhere and the flowers in the garden are worn out. and he refused to do the inside

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Davy & Myrna Rodriguez Lakeland, FL

Cory, was very professional and pleasant, we told them about our problem and he worked on it fast. Outstating job!

4 years ago Edited September 14, 2021

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Charles Rhodes Jr ,

He came out here with a bad attitude. Broke some landscape lighting and kicked stuff I had sitting in the driveway. I went outside today, it look like a big animal came crashing through the yard, my daughter said no that was the bug guy. Please don't send him to my house again, Thank You.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Susan Zortea Odessa, FL

Devon always does a great job! He pays attention to details and is happy to help with any concerns!

4 years ago Edited September 14, 2021

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Thomas Muldoon Springfield, VA

The tech was very good, Zery P, cleaning the outside taking care of the ant issue both inside and out.

4 years ago

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Kurt Smith Ballwin, MO

Aptive Techs address any issues I ask them to treat. However, we have had more ants this year than ever before and nothing is working to get rid of the ants.

4 years ago

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Nancy Baggott Elk Grove, CA

Good Job, Hunted down all those pesky critters! Great communication and was friendly! Thanks Nate!

4 years ago

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Ranjit Noblesville, IN

The employee’s name was Nathaniel. He wore a mask to keep us safe. He was really friendly. He did a good job.

4 years ago

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Ramon Malave Houston, TX

The was a wonderful experience very great and professional. Amazing worker. Very good work wonderful

4 years ago

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Ryan Colson Folsom, CA

Marcus went above and beyond, both spraying additional areas and servicing a previously placed rodent trap.

4 years ago

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juicy Orangevale, CA

He was quick and efficient, but he didn't wear a mask nor did he put coverings on his shoes when he came inside. Nice guy, though.

4 years ago

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Mundras Rob San Antonio, TX

Michael was very professional and thorough. He took the time to listen and take care of our concerns.

4 years ago Edited September 14, 2021

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Customer Bellevue, WA

Really bad service the 2nd time. When we asked to spray in few particular areas he didn't and when we asked him if it was done, he lied straight on our face. The technician was rude as well. Have a 1year contract but it will change the company next year for sure

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Tiffany ,

I am extremely displeased. Roaches, earwigs, scorpions, all the reasons we started with your company are still showing up in the house. I have two young children and multiple pets. I cannot have these crawling all over! Very disappointed.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Abeer Monem Richmond, TX

The technicians are wonderful and the price is affordable. The treatments are not harmful to pets too!

4 years ago Edited September 14, 2021

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Ryan Huntington Kirkland, WA

We had special instructions when making our appt for the technician to call us before arriving. Did he call? Nope. Who knows if he treated our problem areas that were also noted during the initial appt scheduling either. Not impressed!

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Michael E. Bush Washington, DC

Wish I was home to see what areas were treated. Please have the Technician come back to my home. But this time, have Aptive to call in advance to schedule the visit so I'm home to see what areas are being treated so I can monitor any bug activity in that area. Please advise the soonest. Mr. Bush

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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doris Ledwith Noblesville, IN

I had my service today a Mathew H did a fantastic job, very detailed and explained every step professionally

4 years ago

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Michael B. West Milford, NJ

Jesse B performed our pest control treatment on 11/23. He was extremely professional and did a great job!

4 years ago Edited November 29, 2021

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Shannon Drewry ,

The New Berlin, Wisconsin branch is a scam. I am a current customer and they have ignored all of my calls and they keep hanging up on me, and wont answer any of my messages and are in breach of contract. I have been very polite. I don't know what else to do other than to leave a message on this website.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Julie Regan for Jackie C. Anaheim, CA

I feel sooo far they are very willing to work with you and please the customer. I am always impressed with good customer service.

4 years ago

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CaraLowrance Seattle, WA

The technician and sales guy were great, but the treatment made my dog sick and she went outside 3 hours after application.

4 years ago

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Heidi Clark Renton, WA

Tech was friendly and gave details of what he was going to do. And let me know when he was finished too.

4 years ago

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Robin Armstrong Portland, OR

If I could give a zero star, I would. Horrible customer service, actually no customer service really. They don't answer emails or phone calls. Their "services" don't work and then they don't answer calls to have them come back out. This must be a joke.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Red Bud Catawissa, MO

Tec was efficient and friendly. I wish they could treat for chiggers. The link to rate the tec does not work.

4 years ago

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Valerie mauerhan Fairfield, CA

knowledgable Timely Through Efficient I would like him to become my regular technician for every visit please

4 years ago

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Matthew Mejias Seattle, WA

Very professional and courteous. Really appreciate his expertise in exterminating the bugs in the area.

4 years ago

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Amy Logan Tampa, FL

my tech Richard did an excellent job, called to let me know he was on his way, and assisted by treating all areas asked

4 years ago Edited September 14, 2021

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Jenny Martinez Miami, FL

Aptive from Davie, FL is excellent. They are efficient and thorough. I am very happy with the service.

4 years ago

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Catherine Kyser Houston, TX

Great service if you can actually fully use the service. Ususally get 24 hours notice before appts, long phone times to schedule appts that may or may not happen. Techs are always police and knowledgeable.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Bryan Skaggs Collinsville, IL

We have been very happy with the service so far. The pests have been greatly reduced inside the home since starting.

4 years ago

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Edward D Indianapolis, IN

Cliff A performed by quarterly services and did a fantastic job. Thanks Cliff! - Edward D., Indianapolis, IN

4 years ago

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Diane St. Petersburg, FL

So far so good, it was only the first treatment, salesman was very informative and tech was friendly and seemed very knowledgeable.

4 years ago

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GARY L SMITH Huntsville, AL

GREGORY DID WAS A VERY KIND PLEASANT MAN. HE EXPLAINED EVERYTHING THOR0UGHLY AND CLEARLY. THANK YOU

4 years ago

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Kathleen Worthington ,

I didn't like that the technician was not wearing a mask. I told him he couldn't come in without a mask. He mumbled something but refused to put on mask.I told him I didn't want your service then.. He left but I was still charged $99.!!! I want to cancel my service.

4 years ago Edited September 14, 2021

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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fm7901 San Antonio, TX

I was not informed of the visit! There was no appointment! The tech did not perform the service! I was charged without authorization! if there were overdraft fees from my bank would you have paid them? I asked the tech to send the same guy who performed the initial treatment. I was not informed of the visit!

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Rosa and Carla Ruiz Corona, CA

My technician Robert M was knowledgeable and respectful, i like the professionalism of this company.

4 years ago

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Katherine Moran San Antonio, TX

I could tell Damion G cared about the job. He was nice and wore his mask. Thanks for the great service

4 years ago

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Dave Lewis Puyallup, WA

Dallas did a great job and was very informative. The link in the email for Dallas to receive a bonis did not work

4 years ago

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Raquel M San Antonio, TX

I never saw the person to performe the job the technician must ask permission to open the gate for the back yard work and he did not ask for permission so how can he do the job? we are dissapointed of your services however you were very punctual to charge in my card the service

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Rachael Gifford Federal Way, WA

Guess you get what you pay for. I have had great experience with Edge. This service was not so good. I have had nothing but insect issues since you were here. I feel like you put more in the yard. I don’t even think they did my backyard. Nobody asked me to unlock the gate. And it was done way to quickly to be done well for my size house.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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3PL3RET San Antonio, TX

Great job communicating the services he was providing! Boone deserves a bonus :) thank you for such great work

4 years ago

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Ron Marysville, WA

I think the technician was excellent and deserves a bonus. Thank you Yobel B for your excellent service!

4 years ago

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Kwon760 San Marcos, CA

They made a lot of promises in the beginning and made it sound like I was getting a great deal. Price went from $99 a service to $129 when I received the contract. They advertise free reservices but just ignore them when you request. I would stick with a more established pest control company.

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Rusty Shackelford ,

Their quality of work. The technician that came out today did a good job explaining exactly what he was going to do.

4 years ago