Name: Aptive Environmental
Rating: 4.7

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Sharon da Silva Bulverde, TX

Very happy with the service provided today. Technician picked up the dog toys before spraying the balcony and I very much appreciated that.

3 years ago

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Bill Flynn Brewster, NY

The technicians are friendly and professional. They are flexible with scheduling and do a great job!

3 years ago

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Al Sauter Fredericksburg, VA

Eric O. was very courteous and professional. He was very informative. Be sure to reward him, we appreciate his work .

3 years ago

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Sandy Vacaville, CA

Tech did not come to the door to begin or when he left. This is for our regular tech. The guy that came on Monday was amazing!

3 years ago

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Rodica Gall Yorktown Heights, NY

Service provided very professional and quick, I was asked for my permission and i am very pleased with the service

3 years ago

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Louis Diaz Richmond, TX

Delivers what they promise and are responsive to phone calls. The Tim C. very professional and through.

3 years ago

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Kelly Horwitz Pevely, MO

They use environmentally friendly and pet safe products which is a must and their customer service is great!!

3 years ago

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Warren Ginsberg Boerne, TX

Technician Anthony W. was very through in applying the Bug solution. He did a great job even if the weather was bad.

3 years ago

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Patricia Lynnwood, WA

He was very professional and took his time explaining to me what was going on. Best service I’ve had since I started

3 years ago

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Martin D Davis Lake Jackson, TX

They did not come by and I did not approve or sign for the bill, I will have my bank file on your company for a refund. You need top make sure I am going to be Home for the service and we only agreed to a 1 year quarterly and we are past that. Please discontinue service.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Mar. 16th, 2021

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Babak Ariannejad San Diego, CA

I would like to ask to not have this technician service my home again. My mother was home and she saw him kick our pool gate and patio furniture, my daughters chair. If I experience something like this again I will cancel my services with Aptive.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Mar. 16th, 2021

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Peter Pilotti ,

I like the automated reminders, I do need to get you into the house for a good spray around once covid is done.

3 years ago

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jack batman Edna, TX

Compliments to Jay C the Tech for being so personable and professional. He can do our service every time possible!

3 years ago

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Brian Oliver Indianapolis, IN

John R. Came out on the coldest day and serviced our home and was very kind in explaining his service points.

3 years ago

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Jamie Vento Parsippany, NJ

Felix was very helpful. He listened to my concerns and addressed each and every one. Thank you Felix

3 years ago Edited January 2, 2024

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Matt Bolt Indianapolis, IN

Great service by John R. on the 4th quarterly service. John checked in before and after service. Very thorough!

3 years ago

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Elizabeth Penny San Antonio, TX

Very professional. Great detail in explaining the service offered. Followed up after service. Great experience.

3 years ago

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Andrew Ferraro Pearland, TX

My technician did a great job explaining what the service entailed and answered all of my questions. Great job!

3 years ago

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Ray Valentin ,

Matthew was great, he acknowledged bthat we needed to be as quiet as possible due to meetings from working from home.

3 years ago

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T Newborn , FL

Vert dissatisfied in the services. Technician past home 3 times. Then only completed half of the services listed. The entire perimeter was not deserved, or sprayed .Nor was the complete back yard treated. Only the are behind our shed which we had to ask to be done.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Kitty Elk Grove, CA

I was told that they were going to come in the afternoon, but they ended up coming in the morning and I received the completed service email at 9am. So they came way earlier than I anticipated so I was not aware and was not prepared to be home at that time. It would be nicer if they told a correct timeframe instead.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Ed Burkey Jr Chicago, IL

Michael W is always genuinely friendly, very thorough and keeps all the bugs out. Thank you, Michael and Aptive!

3 years ago

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Carolyn A Garrison ,

The technician (Paul S) was thorough, courteous, very professional. Thank you for your professional service.

3 years ago

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patti walker Palm Harbor, FL

Technicians were friendly and efficient. Very pleased with Aptive service and their technicians. Thank you!

3 years ago

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Sachiko Shiomi Renton, WA

All the technicians who’ve come by have been polite, kind, and swift with their work. Efficient and effective. Website difficult to navigate.

3 years ago

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Allison McFarland Land O' Lakes, FL

So far so good. Both technicians who have come out have been great. And each cust serv and sales rep too

3 years ago

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S W Suisun, CA

The technician was with, efficient, and friendly. A nice breath of fresh air from previous technicians.

3 years ago

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Madat Chatur Seattle, WA

The person who came to service our house, was very argumentative and uncooperative. He was not prepared to listen to logic and reason. He was hear only outside and only for just over 15 minutes. I think this visit was useless.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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yesenia cervantes Madera, CA

Mr. W our technician was awesome he went above and beyond in completing our services and was super friendly!

3 years ago

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Nancy Ximenez San Antonio, TX

Dustin S did a very thorough job, This was the best followup treatment that I have had Thank you NANCY XIMENEZ

3 years ago

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Lorena Ponce ,

Technician was helpful on my question to look for squirrel nests in my roof. He looked and provided the answer.

3 years ago

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T Woodbridge, VA

This place sucks. Product doesn't work - we still have plenty of bugs in and around out house, and when you go to cancel your plan with them, they ignore you. But if you call them to set up a new plan, they are extremely helpful... Biggest scam ever.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Vanessa Lewis Manassas, VA

Always gets the job done. The young man that came to my home to set everything up was very polite ☺️

3 years ago

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Bruce Houston, TX

Friendly courteous technician. Devin did an excellent job in a short time. Would be happy to have him back.

3 years ago

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Thomas Coleman St. Petersburg, FL

Jordan was fantastic...very thorough and was able to answer all questions! May the ghost 🐜 ants be gone!

3 years ago

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Christine Katcher Falls Church, VA

The technician, Bob, who does the work for us is a solid person. Very polite, conscientious, a good communicator.

3 years ago

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DEBRA MULLINS Lakewood, WA

The company at the higher level doesn't know what they are doing. There is confusion and miscommunication on scheduling and contact with the customer.

3 years ago

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rebecca castaneda San Antonio, TX

Excellent service! Anthony was really great addressing my concerns. He was friendly and professional.

3 years ago

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Eric Taylor Kent, WA

Active has always been extremely professional and timely with their appointments. A++ service everytime.

3 years ago

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Melva Martin ,

Very responsive. I like the text messages on upcoming visit. Technician was kind, courteous and professional.

3 years ago

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JiGnEsH PaTeL ,

Horrible, please do not do business, period. The pest control guy who came to my house made fun of my religion and culture, full of discrimination. When I called to complain, nobody has ever called me back or care. Please save your dignity and do not sign up for this company.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Brad Williams Issaquah, WA

Aaron did a great job! He took the time to check the crawl space and took time to explain all was good at my house.

3 years ago

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John Wang San Diego, CA

We love that Eric called 35 minutes before he came over and he was personable, diligent, fast and efficient.

3 years ago

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jinnyheisler Renton, WA

Avery performed outstanding job. He took his time check places, set the traps and also explained how it works.

3 years ago Edited September 14, 2021

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Steven Hartman Sarasota, FL

Parker is very nice , polite and informative young man . He is professional and does an excellent job.

3 years ago

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Teaba Yousif El Cajon, CA

Tech showed up on time and was very professional. We were happy to see all the crickets and other insects dead.

3 years ago

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Thomas Myatt Belleville, IL

this gentleman is a great employee. He is very professional and friendly. He is an asset to your Company

3 years ago

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Cindy Gross Missouri City, TX

Tim C did very well. He informed me of the kind of spray and how many days that it will work to kill our bug problem.

3 years ago

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Jess Vel Springfield, VA

Mr. M was very professional and provided great efficient service while in my home. Highly recommend!!

3 years ago

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Cliff Santee, CA

Listened and did proper treatment. Gladly came between visits to treat any problem at no additional charge.

3 years ago