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Aptive Environmental

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9.0

Overall Score

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Zo South Plainfield, NJ

Great service. Wonderful customer service. Techs do the job right. Darious S did an excellent job! Lonzo M.

4 years ago

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William Moore Newark, DE

Just started, only one service but service was very good, technician was profess, friendly and accommodating. No problems since service.

4 years ago

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Danita Atlanta, GA

Tech was on time and polite! Introduce himself as Anthony and explain a few different procedures he would be doing ..

4 years ago

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Sue Johnson Flower Mound, TX

I love that any time I have a concern it is addressed and promptly taken care of, even if a retreat meant is needed.

4 years ago Edited August 10, 2022

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Ashton Smith Brentwood, TN

They are always attentive to our concerns and are always willing to treat off-schedule whenever necessary.

4 years ago

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Frank M Warrington, PA

The serviceman was terrific, helpful and knowledgeable. Spent time to make sure all our needs were met.

4 years ago

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Byron Grayson Bowie, MD

Tech actually listened, explained and answered all my question. Methodically treated the home with no issues.

4 years ago

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Gary Durr Wayne, NJ

Great service very informative. Looking forward to seeing the results. Omar definitely deserves the $5 bonus!

4 years ago

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Alla Panova Akron, OH

First service didn't work, second one the technician cheated, walked for less than 2 minutes with yellow stick and disappeared without even spraying anything. He spend more time generating a 123$ for nothing. Scam. I'm glad I was home so I catch them. Stay away.

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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Cat Starr San Antonio, TX

Fernando A was very informative in telling me what was going to be performed during my quarterly service.

4 years ago

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Kaitlyn Simpson Ferndale, MI

Dalon was great! Did a wonderful job cleaning up cobwebs and sprayed all areas I requested. Was also very nice!

4 years ago

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Su Lee8 Issaquah, WA

Aaron J was great and prvided the best service. He did my house well beyond and above the expectation .

4 years ago

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C Beaudet Auburn Hills, MI

Today Eric explained all he was doing. I did not feel he rushed and took his time. Thanks Eric My name is Claire B.

4 years ago

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Don Hubbuch Spring Hill, TN

David performed the quarterly pest control service today. Also verify friendly and professional. Highly recommended

4 years ago Edited June 13, 2022

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Paulo Figueiredo Neto Kissimmee, FL

The technician , Alban, was professional and knowledgeable . I’d like to have him for the next pest control visit.

4 years ago

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Becky C. Dublin, OH

Jesse was super thorough and treated all the areas I requested. Very impressed with his attention to detail! Becky C.

4 years ago

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Ricky Robinson Katy, TX

The door to door sale man tells you one no pay payment for three months the company charges you after the 20 day visit that is not a good thing was told on the phone it is what it is and can’t talk to nobody else and if u back out of contract you owe 200 dollars so u are stuck

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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Todd Zehr Minneapolis, MN

The technician (Anna B) did an excellent job! She was Professional and completed the work in a timely manner.

4 years ago

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Felicia Mitchell Allen, TX

Very displeased. Called for service, booked, and no one showed up. Called to ask for district manager who promised to call. Haven't heard from them and its been a week. Had no problem taking my money, but have not been able to get my services rendered. Will not recommend to them at all.

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Jul. 4th, 2021

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Tara Z Hicksville, NY

So far so great! First appointment went excellent, Louis R. & Brad were professional, on time and efficient.

4 years ago

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Jim Plainview, NY

These guys go door to door on hoverboards and try to sell you on a plan that can reduce your bills. They came back like 3 times despite my disinterest. Mind you this door to door soliciting is illegal here. Even if their service were to be superior (I have doubts) I wouldn’t use them based on their annoyance factor.

4 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Jul. 4th, 2021

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Christopher Dyer Massillon, OH

The technicians always describe what they're going to do and what they find after the treatment. Thanks Devron B.!

4 years ago

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Mike B Houston, TX

Fred H. took time to understand my issue to better tackle it right from start. Quick and professional!

4 years ago

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Jody W. Fishers, IN

Great customer service. Very professional. On time and thorough. Justin was very polite and friendly. Jody W.

4 years ago

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ruth monsanto-williams Benicia, CA

Absolutely professional and reliable! They have done a wonderful job for me, strongly consider Aptive!

4 years ago

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Judy Bucholtz Bonney Lake, WA

Our latest technician was great. She went above & beyond to help us with our issues. I would like her for our next call.

4 years ago

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Barbara Lawson Rancho Cordova, CA

Qui k service, loved having the girl technicians they keeped me informed in what they were doing to solve my problem.

4 years ago

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SandiP Brandon, FL

Today was my initial appointment and I'm very happy with the service and technicians. Paola and Dominic rock!

4 years ago

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JOV San Marcos, CA

Special shout out and thanks to Hernan H. for outstanding customer service and a thorough professional job.

4 years ago

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Rhonda Foley Seabrook, TX

The Aptive Technician Winfred A. did an outstanding job! He was very professional, courteous and very efficient!

4 years ago

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Michele Brady St Louis, MO

The tech came to the door and asked if there were any inside problems and discussed the plan he was taking today.

4 years ago

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Karin Morales Houston, TX

Friendly knowledgeable guy explained everything he was gonna perform and why with nice attitude and very polite.

4 years ago

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Laurie Lozano Elk Grove, CA

Aptive has a useful reminder service. Technician will also contact you when 30 minutes out ..helpful to put pets up.

4 years ago

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Sharon da Silva Bulverde, TX

Very happy with the service provided today. Technician picked up the dog toys before spraying the balcony and I very much appreciated that.

4 years ago

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Bill Flynn Brewster, NY

The technicians are friendly and professional. They are flexible with scheduling and do a great job!

4 years ago

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Al Sauter Fredericksburg, VA

Eric O. was very courteous and professional. He was very informative. Be sure to reward him, we appreciate his work .

4 years ago

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Sandy Vacaville, CA

Tech did not come to the door to begin or when he left. This is for our regular tech. The guy that came on Monday was amazing!

4 years ago

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Rodica Gall Yorktown Heights, NY

Service provided very professional and quick, I was asked for my permission and i am very pleased with the service

4 years ago

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Louis Diaz Richmond, TX

Delivers what they promise and are responsive to phone calls. The Tim C. very professional and through.

4 years ago

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Kelly Horwitz Pevely, MO

They use environmentally friendly and pet safe products which is a must and their customer service is great!!

4 years ago

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Warren Ginsberg Boerne, TX

Technician Anthony W. was very through in applying the Bug solution. He did a great job even if the weather was bad.

5 years ago

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Patricia Lynnwood, WA

He was very professional and took his time explaining to me what was going on. Best service I’ve had since I started

5 years ago

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Martin D Davis Lake Jackson, TX

They did not come by and I did not approve or sign for the bill, I will have my bank file on your company for a refund. You need top make sure I am going to be Home for the service and we only agreed to a 1 year quarterly and we are past that. Please discontinue service.

5 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Mar. 16th, 2021

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Babak Ariannejad San Diego, CA

I would like to ask to not have this technician service my home again. My mother was home and she saw him kick our pool gate and patio furniture, my daughters chair. If I experience something like this again I will cancel my services with Aptive.

5 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Mar. 16th, 2021

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Peter Pilotti ,

I like the automated reminders, I do need to get you into the house for a good spray around once covid is done.

5 years ago

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jack batman Edna, TX

Compliments to Jay C the Tech for being so personable and professional. He can do our service every time possible!

5 years ago

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Brian Oliver Indianapolis, IN

John R. Came out on the coldest day and serviced our home and was very kind in explaining his service points.

5 years ago

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Jamie Vento Parsippany, NJ

Felix was very helpful. He listened to my concerns and addressed each and every one. Thank you Felix

5 years ago Edited January 2, 2024

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Matt Bolt Indianapolis, IN

Great service by John R. on the 4th quarterly service. John checked in before and after service. Very thorough!

5 years ago

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Elizabeth Penny San Antonio, TX

Very professional. Great detail in explaining the service offered. Followed up after service. Great experience.

5 years ago