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3.3

Overall Score

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Jan Petrie Saddle River, NJ

Customer service is abominable!!! Had I known then what I know now I never would have done business with them

1 year ago

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Brittany Pelham, AL

Don’t get involved with them. They close accounts in good standing for no reason! Ruined my credit!

2 years ago

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brian jones Buford, GA

They are untrustworthy. Paid on time every month but still was charged exorbitant interest.

1 year ago

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Devon Braden Rock Hill, SC

Horrible service and even worst customer service never again will I finance anything through them

1 year ago

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Yen Tran Richardson, TX

Poor customer service. Extremely long wait time and manager and rep. are not helpful but rude.

1 year ago

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Marlene Fantano Ridgefield, CT

Customer representative HEATHER is a joke! I will never deal with this joke of a company again!

1 year ago

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Ingrid B Dallas, TX

This bank still lives in the 80's and is not updated whatsoever. Customer service sucks big time!

2 years ago

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Roy San Francisco, CA

Customer service line is useless they dont even know how to help their customer very poor service

2 years ago

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Deb Pleasant Grove, UT

Added activation fee before first bill, reported me overlimit, ruined credit rating.

2 years ago

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Elizabeth Yucaipa, CA

Issues with fraudulent activity of removal of funds without my permission and without my knowledge.

2 years ago

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Lifeadon Chicago, IL

I was called a racial slur and hung up on by a foreigner! And told I owe money they owe me.

3 years ago Edited September 14, 2021

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Betta Bell Brentwood, CA

I can barely give a one star! The customer service is by far the worst. Rude people to deal with.

5 years ago

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Larry Sharnak Boca Raton, FL

Horrible horrible service on their TJX card. Never have had such POOR service

1 year ago

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hilda leon Washington, DC

I pay more in interest fees than paying off my balance. Steal your money.

2 years ago

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Paul doll Cincinnati, OH

This bank is awful. Wait time for customer service is way to long.

3 years ago

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tkofsa San Antonio, TX

the web site is a nightmare phone system is worse

1 year ago

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Marisa Landsverk Appleton, WI

Awful, bad service and website is always down

2 years ago

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Nick Chotta Melbourne Beach, FL

Cash back on purchases and Sam's Club Plus bennefits

2 years ago Edited December 9, 2021

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James F Middletown, NJ

fraudulent fees and interest charges that they charged me.

2 years ago

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saif sadike ,

Very bad service they hang up on me 2 times

3 years ago