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AmeriSave Mortgage

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9.9

Overall Score

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Bryan Eugene, OR

The loan officer answered all my questions really quickly and efficiently. Along with being efficient, they were courteous. It was easy to get and they have the best prices.

5 years ago

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Dildreth

from start to finish I must say the two ladies that assisted me during the process were simply the best you could ever want. Being older these matters are not simple for me. Heather and LaTonya worked so patiently with me. They spent hours making sure I understood everything. My thanks to both of them

9 months ago

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Rosa

I was pleased with Amerisave Mortgage for their process and their commitment to help me out with my loan. I truly speak on how Jessica B, who handled the processing of my entire loan in an effective and efficient manner. I thank you kindly for the final process and approval of my loan.

11 months ago

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Andrea Conover

I was receiving the "run around" from April 2022 until January 2023 with my current mortgage company. Finally, through the grace of God, I received a card from Amerisave Mortgage and called the office. The receptionist transferred me to Isaiah L who after hearing my problem jumped into action and refinanced my mortgage. I closed February 2023. I received cash back to pay off debt. I love Amerisave Mortgage and consultant Isaiah L..... God Bless !!!

3 years ago

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Reply from AmeriSave Mortgage

Andrea, thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

Mar. 23rd, 2023

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Darrell Shuman Atlanta, GA

I contacted four mortgage companies and Amerisave was the only one that I could reach and get answers from in minutes. My loan originator Robert D always answered his phone. I never had to go through layers of automated voice answering. My loan processor was just as responsive and if the answer to my questions were not known immediately she would respond within the day. Amerisave was quick to meet my needs competitively. I would definitely recommend them.

4 years ago

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Jeffrey Lancaster, CA

Excellent service and great experience. Amerisave agents, Courtney and Joshua are friendly and professional. They make me feel at ease and walk me throughout the whole process. My loan is closed within 6 weeks. They got me very low interest rate of 2.25%. It’s not my first time I have mortgage loan with AmeriSave. I trust Amerisave in handling my mortgage and I’ll use them in the future. I would not hesitate to recommend Amerisave to anyone. Thank you Britney and Joshua.

5 years ago

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William E Price , IA

If given the chance to do business again with AmeriSave I would do it again over and over! I have had the best experience with Darla C that you could ask for in an agent. She took the time to explain the entire process and answer any questions I had. The costs associated with the loan are outstanding, I find that AmeriSave has put Rocket Mortgage (Quicken Loans) to shame for what they charge to do a loan! They may advertise low rates but AmeriSave has them! You cannot ask for anything more! Thanks again to Darla C and Randy M my processor for their excellent work!

5 years ago

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K N Springfield, VA

Amazing experience and would recommend it. Very very knowledgable loan processor (Adam S), he took the time to answer all my questions and ran through all possible scenarios like break-even analysis for points consideration so I can make the best decision. The loan approval process is a breeze, they have a fully online and digital system to get signatures and forms processed ASAP.

5 years ago

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Laura Trumbo Orem, UT

Our refinance process was quick, straightforward, and simple. All of my questions were answered quickly and everyone we interacted with was very kind and helpful. I shopped around a bit for our refinance, and Amerisave was not only by far the best deal, they were the only place that actually took the time to answer all of my questions. We had a nightmare loan process with another company when we purchased our home, so I was hesitant to try for a refinance. I’m so grateful to say this experience was completely different than our first loan. Highly recommend Amerisave.

5 years ago

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JDP Weaverville, NC

As seniors, we needed some help dealing with our online REFI request! Our Senior Loan Originator Tim A made it very easy for us - from the original contact by phone to our happy closing on 08/04/2020. He is a real professional who asked the right questions, handled everything quickly and in a manner we understood. The designated Processor - Sara T - was also of big help. Both my wife and I can highly recommend AmeriSave Mortgage Corp.and it's officer/employees.

5 years ago

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Tammy Stewart Kennesaw, GA

I was appreciative of the very quick response by Amerisave to my request for refinance. Amerisave's website made it easy to send in information and directly connect with my bank. The Amerisave staff took the time to explain everything in detail and always quickly responded to any questions I had. They made the refinance of my home very quick and easy and I was given a much better interest rate than other banks could offer.

5 years ago

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THIERNO NDIAYE Farmington, MI

“Connie W and Tim A were very responsive, helpful and always ready to support. Very professional and courteous! The Refinance process was easy, quick and very smooth. I like the fact that everything is pretty much handled electronically with a very efficient and interactive website easy to use. Highly recommended. Amerisave is the way to go!!!!”

5 years ago

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Richard

Amerisave was first to answer my request by more than a week. Had most details worked out by time othr lenders showed up.

1 year ago

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Reply from AmeriSave Mortgage

We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 4th, 2025

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Wilhelmina

I love Amerisave! Joseph Smith and his team provided me with exceptional service and were always available to answer questions.

1 year ago

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Cynthia P Bogan

This is about the third time I have responded to this. AmeriSave personnel were great, helpful, patient. Very thorough.

1 year ago

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Thomas

The agents that I worked with were terrific, and it was a good experience all around. They answered all my questions very promptly.

2 years ago

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Mike

They were there for me throughout the whole process. Eric and John were both fantastic and communicated very well with me.

2 years ago

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Vu

You guys are great. Even after the process was over, it was really easy to get in touch with you guys on any follow up questions.

2 years ago

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Christopher

They were super friendly and I had no problem dealing with them to get the closing and the house done. But sometimes they were hard to get in contact with.

2 years ago

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Thomas

My loan was sold to smother party and it is a company I would not have chosen. They were my original mortgage company and we were not happy with them. Will need to refinance with another company

2 years ago

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Karen

They help you out in any way. They're great people to work with, they care about you individually, and they get you the best deal for your money.

2 years ago

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Michael

Everything just went really smoothly. They told us exactly what we needed and we got everything back to them and the process just moved quickly.

2 years ago

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Rachel

They were responsive and efficient and always available to answer questions. They stayed on top of the process as it moved forward.

2 years ago

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Tammy

Dalton was very responsive. He was easy to get a hold of. He returned, he returned all calls promptly. Very receptive to needs and calls.

2 years ago

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vishal3bits

Quick response . Always there for the customer to assist in best possibly way. Very positive way of interaction by the loan processing team.

2 years ago

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Anonymous

Everything was simple and everything was actually explained how it worked. They're very responsive back with phone calls.

2 years ago

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Vincent

There was too much going back and forth with the adjuster. The loan process, they need to make sure it's more streamlined. I had way too much back and forth and unanswered questions are in process.

2 years ago

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Joseph

The people I dealt with were very easy to understand and they explained everything very clearly and, it was just a very, very quick and easy process.

2 years ago

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Anonymous

When I did have an issue I called in and got it resolved. I kept having to send paperwork back in over and over again, the process wasn't as smooth as it was with my mother.

2 years ago

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Shawn

It was easy to take care of, easy to speak to them, and I got good responses from everybody. Completely satisfied. Glad I chose them.

2 years ago

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Kim Williams Fayetteville, AR

This was my second time using AmeriSave. The customer service is amazing. The process is straightforward and easy to follow online

2 years ago

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Reply from AmeriSave Mortgage

Ms. Williams, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jul. 3rd, 2023

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Tony Lea Boston, MA

My family had the great experience of submitting our documents and receiving great service to complete our closing of our dream home.

2 years ago

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Reply from AmeriSave Mortgage

Tony, thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 29th, 2023

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Dorly

When I called them, somebody was always available. And if they're not available, they call me back immediately. If I have a question I can always text them.

2 years ago

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Reply from AmeriSave Mortgage

Dorly, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 22nd, 2023

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Ravikanth

The representatives who dealt with my case are diligent and fast in their response. Any query posted, they came back promptly.

2 years ago

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Reply from AmeriSave Mortgage

Ravikanth, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 22nd, 2023

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Jonathan

It was seamless. Everybody was honest and up front. My loan officer was great. Different experience than what we got with a different company.

2 years ago

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Reply from AmeriSave Mortgage

Jonathan, thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 22nd, 2023

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Anonymous Sebring, FL

It was convenient. It was really easy to use their portal. They were always available. Richard and Clayton both did a fantastic job.

2 years ago

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Reply from AmeriSave Mortgage

Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 18th, 2023

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Aldo Blanco, TX

They're very easy to access and get information. The platform to upload documents is very easy to use and they were quick to respond.

3 years ago

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Reply from AmeriSave Mortgage

Aldo, thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 23rd, 2023

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Kimberly Au Gres, MI

Competitive rates. Once we got into it, we thought the people were really good. We thought it was very professional, very timely, and it was quick.

3 years ago

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Reply from AmeriSave Mortgage

Kimberly, we’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 22nd, 2023

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Craig

Quick response, they were nice to talk to and very pleasant. Great support and outstanding service. I highly recommend them.

3 years ago

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Reply from AmeriSave Mortgage

Craig, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 22nd, 2023

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Wayne Media, PA

Every time I needed to talk to them, they were there. They got back to me even when I didn't expect it sometimes. They were very diligent.

3 years ago

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Reply from AmeriSave Mortgage

Wayne, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 23rd, 2023

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Laura Little Elm, TX

Anytime I had a question they responded quickly, they gave me the answers I needed and explained everything to me. I am very happy.

3 years ago

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Reply from AmeriSave Mortgage

Laura, Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 20th, 2023

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Chad Schofield, WI

It is convenient. There is good communication between me and the processor. The process was easy. They were knowledgeable people.

3 years ago

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Reply from AmeriSave Mortgage

Chad, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jan. 18th, 2023

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Pamela Westfield, WI

They got back to me really fast and never left me hanging on the answers to my questions. They made the process really smooth.

3 years ago

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Reply from AmeriSave Mortgage

Pamela, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jan. 18th, 2023

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Julie Bristol, VA

The provided a prompt response to any questions or concerns that I had through the process. It was easy to use with uploading the documents.

3 years ago

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Reply from AmeriSave Mortgage

Julie, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jan. 18th, 2023

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Carlos Escalante Montgomery Village, MD

I thank God for seeing me put in this company!! They have been very professional and they got me an excellent interest rate

3 years ago

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Reply from AmeriSave Mortgage

Mr. Escalante, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jan. 6th, 2023

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Anna Richmond, KY

I had a great experience with AmeriSave. They were helpful, kind, and easy to work with. They also gave me the best rate!

3 years ago

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Reply from AmeriSave Mortgage

Anna, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 23rd, 2022

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Darryl Sun City Center, FL

I was very pleased with this service. They were prompt and attentive to detail. Every time I had a question they were right there to answer.

3 years ago

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Reply from AmeriSave Mortgage

Darryl, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 14th, 2022

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Susan Shelton Batesville, AR

They move fast and get the job done. There was a lot of paperwork after the offer was made on the house. I would want to be aware of that before so I would be more prepared.

3 years ago

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Reply from AmeriSave Mortgage

Ms. Shelton, we’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 1st, 2022

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Louis Devita New Hyde Park, NY

Company worked hard, but at times having them return phone calls were questionable. But for most part they worked well in preforming all duties in having my loan approved.

3 years ago

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Reply from AmeriSave Mortgage

Louis, thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 1st, 2022

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Carl Chepachet, RI

I was shopping around and they had the best offer. They were good; easy to work with. There were a couple of issues obtaining the loan, but overall, they were pretty good

3 years ago

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Reply from AmeriSave Mortgage

Carl, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Nov. 29th, 2022