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8.7

Overall Score

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Adelle Grant

Another Great experience with Boomer Benefits Emily M. from Customer Service. Thank you for being kind and helpful. Adelle G.

2 months ago

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Reply from Boomer Benefits

Thank you, Adelle, for taking the time to share your experience with Emily. We greatly appreciate your 5-star rating!

May. 8th, 2024

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Daniel Leep

Jonathon wish exceptionally helpful in working with my dentist, Part G insurer to resolve an issue in submitting a dental claim. He made it turnkey deal!

3 months ago Edited June 21, 2024

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Reply from Boomer Benefits

Thanks so much for your review, Daniel! We appreciate your 5-star rating.

Jun. 25th, 2024

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Rick

Sent request by email on Wed, by Thursday morning I received a phone call and follow-up e- mail from Jessica M. with a a short and clear explanation of my issue. Thank You

3 months ago

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Reply from Boomer Benefits

We appreciate your feedback, Rick. It's great to know Jessica could follow up with helpful information for you!

Apr. 5th, 2024

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Deborah Cox

Jacob C. is the BEST! He answered all my questions and walked me thru the best options for me. I am all set up. This has been my best experience with Medicare options by far!

3 months ago

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Reply from Boomer Benefits

Thank you, Deborah, for your 5-star rating and review! We're glad Jacob could answer your questions and help get you all set up!

Apr. 3rd, 2024

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Joe M

Extremely pleased with how quickly Ellery C. resolved a claim handled incorrectly by a health care provider once I reached out for assistance. Very impressed with the updates and feedback she provided during the process.

3 months ago

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Reply from Boomer Benefits

Thank you for allowing us to help! We're glad Ellery could help you resolve a claim issue!

Mar. 29th, 2024

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Toby Unger

Excellent!!! Excellent service from Tabbatha G. at Boomer Benefits!! She was very informative, and super easy to talk to !!! She helped my Husband and I perfectly!!! Thank You So Much!!!

4 months ago

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Reply from Boomer Benefits

We're thrilled that Tabbatha could provide you with excellent customer service!

Mar. 29th, 2024

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Chyrell A. Bell

Veronica E helps my husband with his Plan D. Everything went very smoothly and I appreciate all the help I received from Boomer Benefits. I have recommended them to a friend that is also retiring.

4 months ago

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Reply from Boomer Benefits

Chyrell, we're happy to hear that Veronica could assist your husband with his Part D plan. Thank you for your recommendation!

Mar. 22nd, 2024

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Ken

Riley M answered all my questions in a timely manner and was quite helpful with some RX questions. I have referred a number of friends to Boomer over the years. Best, Ken Murphey

4 months ago

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Reply from Boomer Benefits

We're glad Riley could answer your questions, Ken. Thank you for your 5-star rating and review!

Mar. 22nd, 2024

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Frances Reeves Fort Thomas, KY

I just want to give a special thanks to Billy W who called me everytime he said he would. Answered all of my questions and made this process so much easier for me! He is a great asset for this company!!!

4 months ago

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Reply from Boomer Benefits

Thank you for your kind feedback, Frances. It's great to know Billy could answer your questions and help make the process easier for you!

Mar. 22nd, 2024

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joseph diliberto Royersford, PA

I worked with Riley M from Boomer Benefits to change my Medicare Medigap plan, Riley provided A+ service to assist with this transition. Thanks Riley for your help during this process

4 months ago Edited March 14, 2024

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Reply from Boomer Benefits

Thank you for your feedback and for sharing your experience with Riley!

Mar. 22nd, 2024

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Mike Williams Saint Charles, MO

If you are getting ready to start Medicare, call Kaylynn P at Boomer Benefits. Kaylynn will help you with all the choices and explain all the information. It can be very confusing and complicated.

4 months ago

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Reply from Boomer Benefits

Thanks, Mike, for your 5-star rating. We're glad Kaylynn could assist you with your plan choices and explain the information clearly!

Mar. 21st, 2024

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Anthony J Salazar Mooresville, IN

Tish P helped me and did so with great professionalism and kindness. I know I chose the right company when Tish helped me navigate the plans and how medicare works. I will defintely refer others I know to Boomer Benefits.

4 months ago

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Reply from Boomer Benefits

Thank you, Anthony, for taking the time to share your experience with Tish. We greatly appreciate your review!

Mar. 21st, 2024

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Lucy Depew Auburn, IN

I came across BB on Facebook. I wasn't happy with my other plan. Also all the annoying calls we receive daily. Coltin is my agent and took the time to explain my plan and my prescriptions and cost.

4 months ago

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Reply from Boomer Benefits

We appreciate you sharing your experience with Coltin! We are pleased to hear he could assist you and explain your coverage and costs clearly!

Mar. 21st, 2024

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Dan Leep Lowell, MI

Larry A was very informative about the pros and cons of supplemental plans and insurers. He did a thorough job of comparison shopping and walked me through signing up with the insurer that I chose.

4 months ago

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Reply from Boomer Benefits

Thank you for your review, Dan! We're glad Larry could assist you with shopping for your Medicare plans.

Mar. 1st, 2024

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Joanne Griffin Corona, CA

Stephen A was kind considerate and took his time to assist me with all my needs. He connected me with the two insurance companies that I use through Boomer Benefits. I appreciate the help. Jerri Griffin

5 months ago

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Reply from Boomer Benefits

We are pleased to know that Stephen could take the time to assist you properly. Thank you for allowing us to help!

Feb. 29th, 2024

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David Norris Del Valle, TX

I will always be a customer of Boomer Benefits, due to their outstanding customer service. I have worked with Jasmine several times on billing issues. Jasmine followed up constantly until the issue was resolved.

5 months ago

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Reply from Boomer Benefits

We're glad Jasmine could help you resolve some billing issues and provide you with prompt communication. Thank you for your 5-star rating and review!

Feb. 21st, 2024

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Norris525 Wichita, KS

Bill W was knowledgeable, helpful, thorough, personable and attentive. Boomer Benefits and their founder’s book have been an invaluable resource as I begin my Medicare coverage.

5 months ago

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Reply from Boomer Benefits

It is so great to hear that Bill could provide you with excellent customer service!

Feb. 21st, 2024

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Henry Nash Dyer, IN

Very knowledgeable and well informed staff on the complexities of medicare. My agent put me on the right path that was best for my situation. Very satisfied with the results and the excellent service and communication.

5 months ago

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Reply from Boomer Benefits

Henry, we truly appreciate your feedback. Thank you for your review!

Feb. 21st, 2024

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michael J Germantown, MD

I worked with Jessica M to get a renewal of medicare supplemental health insurance. Jessica was extremely knowledgeable and helpful. She ended up saving me 40.00 a month. Thank you so much.

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Jessica! We're so glad she could help you find a more cost-effective plan!

Feb. 21st, 2024

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Ronald Martin

Medicare made easier. Thanks Sarah K!

1 week ago

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Reply from Boomer Benefits

Thanks for your review, Ronald!

Jul. 25th, 2024

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Tina Bush

Brandon A was a blessing ! Very pleasant and patient.

1 week ago

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Reply from Boomer Benefits

Thanks so much for your feedback, Tina!

Jul. 25th, 2024

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Keith Joseph Plymouth, WI

Boomer Benefits have been so helpful to both my wife and myself as we went through the process of selecting our Medicare supplement. Just lately I was having some issues with enrolling in Part D. With the help of Veronica E, I was able to easily complete the process. Thank you so much to the staff at Boomer Benefits.

6 months ago

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Reply from Boomer Benefits

Thank you for your 5-star review, Keith! It is great to hear that Veronica could help with a recent Part D issue! Thank you for trusting us to be able to help you with your Medicare needs.

Jan. 31st, 2024

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David Folts Girard, OH

Amanda R provided an outstanding level of service when asked a question regarding Medicare Supplemental premiums. Her response was timely and to the point. Boomer Benefits is my most trusted resource for all things Medicare! Well done, Amanda!!

6 months ago

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Reply from Boomer Benefits

Thank you, David, for your review! Thank you for allowing Amanda to assist you. We appreciate your support and 5-star rating very much!

Jan. 25th, 2024

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Reiko Bubbly Torrance, CA

Mr. Nathan T was is my agent. He helped me with Medicare application through phone calls and emails. He is very knowledgeable, friendly and patient. It was great I had him to finish the application. My husband also had a superb service with this company last two years too. I highly recommend the company.

6 months ago

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Reply from Boomer Benefits

It is wonderful to hear that Nathan could provide you with great customer service! Thank you very much for your recommendation and 5-star rating!

Jan. 25th, 2024

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Joanna Sterling Huntsville, AL

I was hesitant at first to use this company but I quickly found out they knew what they were doing. I worked with Jessica Y and she was amazing. She answered all my questions and kept me informed during the process. I would definitely recommend her to everyone

6 months ago

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Reply from Boomer Benefits

Thank you for your review, Joanna! It is great to hear that Jessica could answer your questions and provide you with prompt communication throughout the process. We truly appreciate your recommendation!

Jan. 25th, 2024

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Jose Garcia Montesano, WA

Navigating the complexities of Medicare supplement plans are best left to the professionals. that's why we turned to Boomer Benefits. Sarah K took the time to explain to us what was need to start the process, she helped me and my wife with the application process to obtain the plan G, Medigap policy. Thanks again Sarah K

6 months ago

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Reply from Boomer Benefits

Jose, thanks for sharing your feedback and experience with Sarah! We are happy to know she could explain things clearly and assist you and your wife with your plan options!

Jan. 19th, 2024

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Dale Philadelphia, PA

I’m happy to recommend Chris W at Boomer Benefits. Chris could not have been better. He was well-informed and explained things clearly. And he was remarkably responsive. I’m looking forward to working with him in the future!

6 months ago

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Reply from Boomer Benefits

Thank you, Dale, for your recommendation. It is wonderful to know that Chris could explain things clearly and provide you with effective communication. Your feedback and review are greatly appreciated!

Jan. 19th, 2024

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Sue Burke Overland Park, KS

Bill W of Boomer Benefits helped me navigate through the Medicare/Insurance process. His guidance not only eased my stress but also helped me to understand the benefits. He is invaluable to Boomers and I am so fortunate to have him as my representative. Thanks so much Bill.

6 months ago

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Reply from Boomer Benefits

It's great to hear that Bill could assist you with your Medicare journey and help make the process a bit easier! We appreciate your 5-star rating and review!

Jan. 19th, 2024

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Carla Jones Leander, TX

I would give Veronica E a 10 star rating if I could! She is helping me with my Part D Plan. I am new to Medicare and am very impressed with Veronica's patience and willingness to convey to me how all of this works. I'm thankful she is helping.

6 months ago

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Reply from Boomer Benefits

Carla, thank you for your incredibly kind feedback! We're so glad Veronica could assist you with your Part D and take the time to explain things clearly. We know Medicare can be so confusing, so thank you for allowing us to help!

Jan. 9th, 2024

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mcbserpa

As usual Boomer Benefits delivered a great service. Agent Riley M helped me with all my questions and contacted my supplemental insurance agency to obtain a discount. I highly recommend this company for all your Medicare coverage needs.

6 months ago

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Reply from Boomer Benefits

We're happy to hear that Riley could answer your questions! We greatly appreciate your recommendation.

Jan. 8th, 2024

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MARK PUDELSKI Dobczyce, 12

A big thank you to Ashley S. During the open enrollment period she helped me find a more affordable Plan D coverage. Due to her help, I was able to reduce my monthly charge to $0 and get three of 4 prescriptions for free. Lowering my yearly costs by over $270. Great job Ashley

6 months ago

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Reply from Boomer Benefits

Thanks so much for sharing your experience with Ashley! We're so glad she could help you find a more cost-effective prescription plan!

Jan. 4th, 2024

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Marla wigutow Chicago, IL

Boomer benefits has been extremely helpful with Medicare enrollment issues. I have dealt with Kelly D and Gillian B. They Are extremely knowledgeable and efficient and have made themselves so available throughout the process and beyond.

6 months ago

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Reply from Boomer Benefits

Thank you, Marla, for sharing your experience with Kelly and Gillian. We're pleased to hear they could assist you with your Medicare and help you resolve some issues. Thank you for your feedback and review!

Jan. 4th, 2024

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Kaye St Louis, MO

Great service, Sandra C explained everything very well, answered my questions and most importantly, treated me like a person! No one is making me leave this review, it is because I just retired and felt a little overwhelmed, now I have people I can turn to for help. Thanks again Sandra!

7 months ago

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Reply from Boomer Benefits

It is great to hear that Sandra could answer your questions! Thank you for trusting us to help with your Medicare needs!

Dec. 27th, 2023

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June Brinson Charlotte, NC

We signed up thru Boomer benefits and I must say, something that I had dreaded learning about and doing was easy as pie with Boomer. When it came to our drug coverage I knew that was where things got confusing!! No so with Wendy H at Boomer. She was incredible and so patient and knowledgable. Such a pleasure I am just stunned and very grateful!

7 months ago

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Reply from Boomer Benefits

June, we appreciate you taking the time to share your experience with Wendy. We are glad she could provide you with helpful customer service!

Dec. 27th, 2023

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Steve Sharp Lewisville, TX

I originally signed up with Boomer Benefits and loved it. However my wife wanted to do her own research and talked me into switching last year. It was a total disaster and we both are signed up with Boomer this year and couldn’t be happier! Angie was very knowledgeable and helped us to choose the best plans for us! Thank you Angie!!!

7 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Steve! We're so happy to know Angie could get you both everything you needed! We greatly appreciate your review.

Dec. 27th, 2023

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Vicky G.G.

What a relaxing experience with Nathan T service, he was so patient and informative. Made sure I had the best plan. This is my 1st time starting Medicare and I was real anxious look online and taking to friends. I so happ a friend recommended Boomer Benefits and Nathan. Thank you from the bottom of my heart. Vicky Garcia

7 months ago

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Reply from Boomer Benefits

It is great to know that Nathan could provide you with helpful customer service! Your recommendation means so much to us.

Dec. 27th, 2023

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Patricia Hynds Broadview Heights, OH

Angie K was really efficient in solving an issue I had with UHC Plan N yesterday. We spent time together on the phone with UHC and resolved to everyone's satisfaction. Very pleased with both the outcome and the kind way in which she handled my misunderstanding of the charges with UHC.

7 months ago

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Reply from Boomer Benefits

Thank you, Patricia, for sharing your experience with Angie! We are happy to hear she could help you resolve a recent issue! Thank you for putting your trust in our team to be able to help with these things!

Dec. 27th, 2023

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Michelle Wufsus Bear, DE

I have so much appreciation for Boomer Benefits and their employees I have had the pleasure to work with. Michelle W was my agent this year and she did not let me down. She was very professional and patient with me. She understood my concerns and we collaborated to complete the process. Michelle is an excellent employee!

7 months ago

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Reply from Boomer Benefits

We appreciate your review and 5-star rating! Thank you for your kind feedback.

Dec. 27th, 2023

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Heidi Burke Springfield, VA

Ryan L was our Boomer Benefits Manager, and we are so happy that we worked with him to sign up for our benefits! My sister told me about Boomer Benefits, and you can be sure we will give our friends and family referrals to use BB when they need to sign up for the bewildering world of Medicare.

7 months ago

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Reply from Boomer Benefits

Heidi, we are thrilled to hear that Ryan could provide you with great customer service! Thank you very much for your review!

Dec. 27th, 2023

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Kenneth Payne NC

Kaylynn P did an absolutely outstanding job matching me up with a plan to meet all my needs! She is very professional, knowledgeable, and helpful. I feel that she went "the extra mile" to make sure I got the best coverage for my personal needs. I will recommend her and boomerbenefits to my friends and family.

7 months ago

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Reply from Boomer Benefits

Kenneth, thank you for taking the time to share your experience with Kaylynn! We greatly appreciate your recommendation.

Dec. 27th, 2023

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Martha Bidal Albuquerque, NM

I always get 5 Star Service from Boomer Benefits! And today, with Angie K, was no different! She worked with me to find a more cost effective Part D Plan - with broader coverage - and then helped me get my auto bank draft established. All set for 2024! Thanks, Angie - and Boomer Benefits!

7 months ago

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Reply from Boomer Benefits

We greatly appreciate your 5-star rating! We are glad Angie could assist you with your Part D plan. Don't hesitate to call in the future if you have any questions or concerns!

Dec. 27th, 2023

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jerry israel

Rhiannon M was very patient with me as I didn’t want to just jump into a policy. Wanted to save as much money as possible as I am under VA healthcare. With help from her finally landed on a policy. Thanks for your professionalism as well as your patience with me. Boomer Benefits is the absolute best!!!!

7 months ago

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Reply from Boomer Benefits

Jerry, thank you for your 5-star review! We know your Medicare is important, so thank you for trusting us to help!

Dec. 27th, 2023

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laurie wilkerson Akron, OH

Love this company! Worked with them to sign up medicare last year. They helped me avoid penalties. This year I worked with Claire H. She provided me with multiple options that met my criteria to make a change this year. They make the medicare maze so much more manageable! So appreciate everyone I have worked with at Boomer Benefits!

7 months ago

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Reply from Boomer Benefits

Laurie, we are so happy to know Claire could help you with your recent plan choices! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues!

Dec. 27th, 2023

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Bob Gold St Louis, MO

Kendra G. did a fantastic job of walking us through this complicated process! Don't know if all the employees are this knowledgeable, but if they are, keep up the good work! Appreciate all the time, emails, phone calls, and expertise she gave.

7 months ago

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Reply from Boomer Benefits

It's great to hear that Kendra could assist you and help make the process a little less complicated! We appreciate your review so much.

Dec. 27th, 2023

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Ken Murphy Front Royal, VA

Kate H was informative and attentive. She guided us through the Part D selection flawlessly with on the spot analysis of alternates. She displayed exceptional patience as we cycled her a couple of extra times due to senioritus. Great Job Kate!!!

7 months ago

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Reply from Boomer Benefits

It is great to hear that Kate could assist you with your Part D! Thank you for your review, Ken!

Dec. 27th, 2023

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Tracie Carter Fuquay-Varina, NC

The educational videos and informed service were excellent. Jade M helped me navigate through my initial enrollment providing me with the best value and answering all of my questions. She was very patient with my questions and had the answers I needed.

7 months ago

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Reply from Boomer Benefits

Thank you, Tracie, for sharing your experience with Jade. It is wonderful to know she could answer your questions and provide you with great customer service.

Dec. 27th, 2023

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Dan Nolan San Antonio, TX

It goes without saying, but BB customer representatives have never let me down. Most recently, I had the pleasure of working with Brandon T. He spent a lot of time trying to find me a different plan D. After all his due diligence, I went from a premium of over $50 a month to a new plan D for .50 cents a month!! Thank you again Brandon and BB!!

7 months ago

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Reply from Boomer Benefits

Dan, it is so great to know Brandon could assist you with your Part D plan. It truly means a lot that you have trusted us to help you with Medicare!

Dec. 27th, 2023

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Betsy Gard Decatur, GA

I was very happy to have Boomer Benefits help me find the best Part D plan for 2024. Angie was diligent, supportive, and educative to learn more about the programs in my county and state. I think anyone working with Angie knows she is conscientious and easy to work with.

7 months ago

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Reply from Boomer Benefits

We're pleased to hear that Angie could provide you with excellent customer service, Betsy! Thank you for allowing us to help.

Dec. 27th, 2023

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Robert Thompson Long Branch, NJ

We have used Boomer Benefits in the past and found them to be very helpful and knowledgeable on all things Medicare. I needed to get a new prescription drug program for 2024 and recontacted them. Bree W was just great and got it done in a timely fashion even though this is their busy season. Great job!

7 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Robert! We greatly appreciate your review and are happy to hear that Bree could assist you with your prescription plan!

Dec. 27th, 2023

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William T. Moran T Moran Fort Worth, TX

I wanted to see if there was a less expensive Part D drug for my wife. Rhiannon M responded to my question and found a plan covering my wife's meds and walked us through the enrollment process seamlessly. Rhiannon's professionalism and diligence was top notch. We will save $200 next year with the plan she found. Excellent customer service!

7 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, William! Thank you for sharing your experience with Rhiannon!

Dec. 4th, 2023