Boomer Benefits
8.7
Overall Score
Filter by:
Sort by:
Review Source
Margo Uhde
Bill W from Boomer Benefits is awesome! I was so overwhelmed and intimidated about getting signed up for Medicare and all that goes with it, so I kept putting it off. A co-worker suggested Bommer Benefits as she had a great experience with them. I am SO glad I did!
Bill W was the agent assigned to me. He was very patient and professional, yet I felt like I was talking to a friend. Within just a few minutes he totally put me at ease and helped me through the process. I am very confident that he helped me choose what is absolutely best for me. I highly recommend Boomer Benefits and Bill W.
4 months ago
Reply from Boomer Benefits
Margo, we are so happy you were connected with Bill! We hope all of our clients have the same experience as you did. We’re glad he was able to assist you and help make the process a bit easier! We cannot thank you enough for sharing your experience with our team!
Mar. 22nd, 2024
Review Source
William P Figel
William P. Figel, Chicago hails Laura G as an account executive. Through my own human error - and a hand injury - I was careless in not attending to automatic withdrawals in one of my accounts. Ms. G was able to reach the carrier swiftly and rapidly reinstate a policy that might have otherwise lapse. Her integrity and ability articulate the issue on my behalf allowed the insurance carrier accept a late payment to insure there would be no interruption in coverage. What a blessing.
4 months ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know Laura was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience. Don’t hesitate to give us a call in the future if you ever have any questions or concerns!
Mar. 22nd, 2024
Review Source
Kenneth Johnson Ashburn, VA
Over the last several weeks, Ellery C at Boomer Benefits has been invaluable in resolving a claim that I had with a hospital. Even though the amount was relatively small, she was very helpful and knowledgeable as she worked through a complex system that seems geared to making it difficult for the average person to recover money that should not have been collected in the first place. Not only knowing the right contacts, Ellery has been very pleasant to work with. She reached out to me regularly to discuss progress and next steps. I am very happy with her service.
4 months ago
Reply from Boomer Benefits
Kenneth, we are delighted to read your positive review! It's fantastic to know that you were satisfied with our services. Our team works hard to ensure that every client receives top-notch assistance, and it's rewarding to see that Ellery could fulfill that for you. Thank you for choosing us!
Mar. 22nd, 2024
Review Source
Sherrie Findlay, OH
I had the pleasure of working with Sarah K. She was very knowledgeable and explained to me how Part A, B and D worked. Went over the G Plan compared to an Advantage Plan as well. She worked with me and made her recommendations for the best policy for the buck. I Thank You Sarah for your patience and being so helpful. I would recommend Boomer to family and friends. I can rest easily knowing that I will be taken care of in the event that I have anything major happen to me. Again, thanks from the bottom of my heart.
4 months ago
Reply from Boomer Benefits
Thank you for sharing your experience, Sherrie! We're so happy to know Sarah could get you everything you needed and answer all your questions! We greatly appreciate your review and 5-star rating.
Mar. 22nd, 2024
Review Source
Joel
After nine years as a Medicare user, I was lucky enough to reach Laura B at Boomer Benefits. She’s incredibly knowledgeable, patient, and responsive. She helped me find a much better Medicare Supplement and I know her company has my back in the future no matter what issues might arise. Peace of mind is priceless. No longer will I try to navigate all the Medicare options on my own. I already recommended her to a friend who has now had the same awesome experience with Boomer Benefits.
4 months ago
Reply from Boomer Benefits
Joel, we are so happy to know Laura could help you find a more cost-effective plan! We greatly appreciate you taking the time to share your experience and feedback. Don't hesitate to give us a call in the future if you have any issues! Thank you for your recommendation as well!
Mar. 22nd, 2024
Review Source
David Cammack, Jr. Cypress, TX
I worked with Jade M at Boomer Benefits in explaining the options available for the various Medicare Part B Supplemental Plans, Prescription Drug Plans and walking me through the application process. Made a very important life defining process as pleasant an experience as possible.
Highly recommended for anyone at this point in your life for clear concise information and patient help with the process.
Thanks,
4 months ago
Reply from Boomer Benefits
Thanks for your review, Jade. We are glad to hear that Jade could explain your options clearly. Thank you for your recommendation!
Mar. 22nd, 2024
Neil Solomon
I was unable to get much help from my dental insurance carrier, Cigna, when I called to get an idea for what an out of network procedure would cost me. I called Boomer Benefits and spoke with Riley M, and within two minutes was able to provide me the information Cigna could not. Helped me to decide which Dentist to use, and how how to file an out of network claim.
Fast and easy!
Thanks Riley
4 months ago Edited July 18, 2024
Reply from Boomer Benefits
Thank you for your 5-star rating and review, Neil! We are happy to hear that Laura could help you resolve a recent issue with your Part D!
Mar. 22nd, 2024
Marie Orsini Rosen Stamford, CT
I have 2 undergraduate degrees, a masters degree and just shy of a Ph.D., and I could not have gotten through the Medicare morass without Boomer Benefits. Both Jessica Y and Bree W were walking advertisements for using Boomer Benefits -- they were prompt, responsive, professional, courteous and unbelievably competent and thorough. I never waited more than a day for a response, even one that required research. Thank you, Jessica and Bree, and thank you, Boomer Benefits!
4 months ago
Reply from Boomer Benefits
It's great to hear that Jessica and Bree could provide you with helpful customer service! We appreciate you taking the time to leave a review and give a 5-star rating. Don't hesitate to call in the future if you need any assistance!
Mar. 1st, 2024
Review Source
Sandi Charlotte, NC
Wish I could give Wendy H of Boomer Benefits more than 5 stars, because she earned all of them and more. Guided us through all facets of the Medicare enrollment process, including deadlines, researching the best supplement and drug plans for our needs, plus explaining details along the way. She is a gem, and our entire experience with Boomer Benefits has been superb. Can't recommend this company enough!
4 months ago
Reply from Boomer Benefits
We're overjoyed to receive your review, Sandi! It's incredibly rewarding to know that Wendy could assist you with the Medicare process and explain things clearly. Thank you for choosing us, and we look forward to serving you again soon!
Feb. 29th, 2024
Kim Carter Christiansburg, VA
I had a question about a medication price and what I could do to reduce the price I was having to pay. I spoke with Riley and she was very kind, professional, and knowledgeable about my needs. She had all the answers to my questions and informed me on which route to take. Thank you Boomer Benefits for being available and for all the great help in the hard to navigate world of Medicare!
5 months ago
Reply from Boomer Benefits
Kim, thank you for sharing your experience with Riley! We are pleased to know she could answer your questions and be so helpful to you. We greatly appreciate your 5-star rating and review!
Feb. 29th, 2024
Review Source
LINDA Kilby Jonesborough, TN
After being frustrated trying to find out my prescription coverage and being told different things from the pharmacy, I called Boomer Benefits. I have been with this company since 2021. I spoke with Ashley G, and she immediately cleared up any confusion I had with my prescription coverage. She was very polite, professional and informative. I'm so glad I went with this company back in 2021. I have recommended them to several family members and friends.
5 months ago
Reply from Boomer Benefits
Thank you for your recommendation, Linda! We are glad Ashley could be so helpful to you! Don't hesitate to call in the future if you have any questions or concerns!
Feb. 29th, 2024
Lynn Mackey Cary, NC
I cannot say enough about the help I’ve received from the staff at Boomer Benefits. Turning 65 and having to figure out what the best options for Medicare supplements and drug plans are is quite a challenging task. Bree W and Andrew M have gone above and beyond to make my experience a smooth success. Thank you for your wealth of knowledge and kindness in helping me through this process.
5 months ago
Reply from Boomer Benefits
Lynn, we appreciate you taking the time to share your experience. We are pleased to know that Bree and Andrew could both provide you with great customer service. We truly appreciate your review and 5-star rating. Don't hesitate to call in the future if you have any questions or concerns!
Feb. 21st, 2024
Review Source
Goretti Corbero Cincinnati, OH
I can’t say enough great things about Boomer Benefits and Larry W. He explained all options to me and made sure that I fully understood everything. I very much appreciate his patience 😎! I never felt rushed nor that I was taking too much of his time. I really felt he was giving me 200% of his time to make sure I was getting the best suited plan for my needs. Larry was knowledgeable, professional, friendly, outgoing, and caring. I highly recommend Boomer Benefits and Larry for your Medicare insurance needs!
5 months ago
Reply from Boomer Benefits
We're overjoyed to receive your glowing review, Goretti! It's incredibly rewarding to know that Larry made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us, and we look forward to serving you again soon!
Feb. 21st, 2024
Joe Bourque Houston, TX
I would like to take this opportunity to thank Mrs Kelly D. She went above and beyond to help me with this dilemma I had . She was courteous and caring and was very knowledgeable of everything pertaining to Medicare Advantage and Gap policies. She truly was a tremendous help. I would definitely recommend her and the boomer organization to anyone I hear is looking for help with there Medicare questions.
Again thank you so much Kelly for all your help
Joe b
5 months ago
Reply from Boomer Benefits
Thank you for sharing your feedback and recommendation, Joe! We’re happy Kelly was there to help! We will pass along the kind words!
Feb. 21st, 2024
Review Source
Mike C Bradenton, FL
We're raving fans of Boomer Benefits! Been with them since joining Medicare 5 years ago and have been very pleased with their services. Specifically, I want to commend Ruth O on their team. She helped me with a recent travel medical claim which involved our United Health Care Part G Supplement. She was attentive, gracious and very helpful as we resolved the claim. BRAVO to Ruth and the entire BB team. Great customer service! Thanks so much.
5 months ago
Reply from Boomer Benefits
Thank you for sharing your experience, Mike! We're so happy to know Ruth could help you get a recent claim resolved! We greatly appreciate your review. and kind words.
Feb. 21st, 2024
Rey Morales Flint, TX
I'm glad that I picked Boomer Benefits as my Medicare representative. They have excellent representatives. When I called Boomer Benefits to help me with a credit refund that was due to me by UTHealth Alexis P responded to my request. Alexis was working on my case for several months and she never stopped until I got my credit refunded to me. Alexis is one of the best in my opinion, I hope that she will be there for me when I need to resolve an issue. I'll give Alixis a Five Star of excellence.
Thank you Alexis
5 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Rey! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Alexis was in helping you get a refund. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 21st, 2024
Review Source
mbsong316 Mesquite, NV
Boomer Benefits is the best! I was overwhelmed with so much information about Medicare and it was recommended by neighbors to check out Boomer Benefits. Sandra C and Jacob N are the BB representatives who have provided me with invaluable personalized research and assistance, and it's good to know that I can call on them or any other Boomer Benefits agent to help me with Medicare questions and issues now and down the road whenever I need help. I highly recommend their book by BB founder Danielle K R "10 Costly Medicare Mistakes You Can't Afford to Make" and her many helpful YouTube videos.
5 months ago
Reply from Boomer Benefits
We're delighted to read your positive review! It's fantastic to know that you were satisfied with our services. Our team works hard to ensure that every client receives top-notch assistance, so it is wonderful to know that Sandra and Jacob could provide you with that. Thank you for choosing us!
Feb. 21st, 2024
Kent Gilbert, AZ
Mimi P, is one of our representatives that we have had the pleasure of helping us. She went above and beyond to answer all our questions and was able to help us save some money in the process. With the changes we made, she followed through with us let us know what was going on, what to expect and followed through with us when everything was completed. Awesome service and an awesome representative. Great Job!
Thank you Mimi.
So far all, of the representatives that we have talked with at Boomer Benefits have been amazing.
Please keep up the outstanding work.
5 months ago
Reply from Boomer Benefits
We are so glad Mimi could assist you and answer your questions! Thank you for taking the time to leave us a review and for your 5-star rating. Please don't hesitate to call in the future if you have any questions or concerns!
Feb. 20th, 2024
Ann Larson Raleigh, NC
Boomer Benefits has helped me find the best provider since I have enrolled in Medicare, five years ago.
Each team member has always been professional, knowledge and helpful.
Natasha R just helped in clearing up a billing error for my husband’s bloodwork.
She called with updates on a regular basis and set expectations for how long it might take to resolve the issue.
I enjoy working with Boomer Benifits.
5 months ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience with Natasha. We are glad she could help you resolve this recent issue.
Feb. 19th, 2024
Review Source
Joel B Jacksonville, FL
“I had a billing/coding issue with The Mayo Clinic. I tried to resolve it by myself. After waiting 30 days and having the provider resubmit the same incorrect code, I reached out to Boomer Benefits. Ruth O contacted me within a few days, I explained the issue, she sent me a secure link to upload the EOB's. She phoned every several days with an update. My matter was resolved within 2 weeks. Balance $0.00. Ruth is courteous, knowledgeable, efficient and provides results. I have her contact information saved. It's reassuring to know that I have BB and especially Ruth on my side.”
5 months ago
Reply from Boomer Benefits
Joel, it is wonderful to hear that Ruth could help you resolve this billing issue. Thank you for reaching out and trusting us to help! Please never hesitate to wait if you experience any issues or have any questions, and we will always be more than happy to help!
Feb. 1st, 2024
Sessha Batto
Streamlined the entire process of filling the gaps in part A and B as well as drug coverage so I feel confident dropping my expensive plan the moment Medicare kicks in. Larry W was amazing, walked me through all the options and in one phone call I had everything set and ready to go. Highly recommend for anyone who doesn't want to wade through all the ins and outs of multiple policies and companies while hoping you make the right choice.
5 months ago
Reply from Boomer Benefits
Thank you for sharing your experience with Larry. We sincerely appreciate your recommendation. Thank you for allowing us to help!
Feb. 1st, 2024
Review Source
Terri DeVries
I saw Boomer Benefits on Facebook. I had been talking to a few other local Medicare specialists but I was not happy with them, so I called Boomer. I talked with Ashlee M. She was wonderful! She called me when she said she would and emailed me documents when she said she would. Then we discussed all Medicare plans over the phone for 2.5 hours. She went line by line over the policies explaining everything to me very clear and concise. She answered every annoying question I had in a very professional manner. I did select the right plan for me with her help. I am so thankful that I called Boomer and talked with Ashlee.
6 months ago
Reply from Boomer Benefits
Thank you, Terri, for taking the time to share your experience with Ashlee. We are pleased to hear she could take the time to assist you with your plan options and explain things clearly. Thank you for trusting us to help!
Jan. 26th, 2024
Review Source
Dennis D. & Jeanie A. Truax Starkville, MS
I switched Part D providers for 2024. I found a new company with the help of Boomer Benefits and it appeared it would save me enough to go through the process to switch.
While BB led the process and it went well, the provider was less than responsive when they made a couple of mistakes following enrollment. I contacted Lisa C at BB and she took it on as if it were her own problem...staying on the provider to work it out. They did - thanks to Lisa. She did a great job; always professional, caring, and personal. And thanks to BB for finding a better company. Three Rx's later and I have yet to pay more than my $6 annual premium.
Never regretted contacting them. You won't either.
6 months ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience. We are thrilled to know Lisa could assist you with a recent issue. Thank you for allowing us to be on your side for all your Medicare needs!
Jan. 25th, 2024
B. Paul Tucson, AZ
Angie K will be your guiding light through the Medicare process. She is knowledgeable, engaged and truly acts as a partner before, during and after the process. Everyone I have spoken to at Boomer Benefits cares about making sure you get the support you need when you need it. It is the one business that I am not stuck listening to endless music while waiting for someone to pick up the phone. You don't have to listen to a recording prompting multiple selections and end up never speaking to a person. If they say they will call you back, they do. I have told everyone that I know to call Boomer Benefits when they need to learn about the process. Thank you, Angie for always being there to help me through the steps that I took notes during our conversations on but can't read. You are a gem!
6 months ago
Reply from Boomer Benefits
Your feedback means so much to us! Thank you for sharing your experience with Angie. We're happy to hear she could assist you. Please don't ever hesitate to call if you have any questions or concerns in the future. We'll always be happy to help!
Jan. 25th, 2024
Boomer Benefits Loris, SC
I received a 'Surprise Billing' from a clinic.
I phoned my new Medicare agency, Boomer Benefits, and was assisted by Amanda S.,.
She went to work on my behalf immediately. She stayed in contact with me over a period of time, and through her diligence my account was reconciled to $0.00 due...
Now a second time I have had a similar situation and I phoned Amanda S. again.
She handled this situation even more quickly than the first.
There is a big difference between having a Medicare agent, or purchasing a supplement through XYZ company and having an organization like Boomer Benefits be at your disposal.
I have had a tremendously positive experience with this company, and the two people I have had representing my interests.
The first was Katheryn H. The last two times was Amanda S...
6 months ago
Reply from Boomer Benefits
We greatly appreciate you taking the time to share your experience. It is so wonderful to know that Amanda could assist you with some billing issues and that Kathryn could provide you with assistance as well. Your 5-star rating and review mean so much to us. We look forward to serving you again in the future!
Jan. 11th, 2024
Callan Hovland Bedford, TX
My agent, Tina K, was very helpful. Since my disability it's been extremely difficult to do day to day tasks and although I did read some materials concerning Social Security Disability Insurance, I wasn't able to understand much, if any, of what I read. Tina guided me through the materials, allowed me to ask questions, and at the end of our session, made a lasting impression that she understood everything she was explaining to me. I know I am in good hands and am so relieved to have this chapter in life finished. I have all the confidence in the world that I have the absolute best policy and the best team supporting me.
6 months ago
Reply from Boomer Benefits
Thank you, Callan, for sharing your experience! We greatly appreciate you taking the time to give us a review. We appreciate your 5-star rating and feedback.
Jan. 4th, 2024
Tom Gillikin Gaithersburg, MD
One of the reasons I chose Boomer Benefits was that they had a dedicated customer team to provide assistance with any medical billing issues. I just used this service for the first time and must say "wow"! In particular, Amanda S was amazing! She researched the issue, identified the problem, and then guided me thru the reimbursement process with my medical provider. This included speaking with them and filling out an appeal form which ultimately resulted in me getting a reimbursement that I had given up on ever receiving. I am so appreciative of Amanda's advice, time, efforts, and positive energy in getting to this result.
In addition to being thankful for Amanda's personal efforts here, this is also a great reinforcement of why I chose Boomer Benefits!
7 months ago
Reply from Boomer Benefits
Tom, thank you for taking the time to share your experience with Amanda. We're thrilled to hear that Amanda could help you resolve this recent issue! Thank you for trusting us to help you with your Medicare needs.
Jan. 4th, 2024
Review Source
Kathryn Kirkland
Customer service agent Nathan t was very well versed and assisting with signing me up with Boomer benefits I was very pleased what he was very knowledgeable and experienced and help me every step of the way to acquire the right Medicare plan for my needs, absolutely any questions then I did it answers he gave me his phone phone number also his email and he's very good at answering emails pretty much immediately for any question big or small I really appreciate his time his due diligence and his expertise and helping me find the right benefit for the upcoming 2024 Medicare New Year for me hey I would highly recommend him as a customer service agent for others who might be seeking Boomer benefits Medicare benefits, it's an also helped an advise other agents to contact me and to supplies I might need for other medical needs and those agents also assisted me and called me to assist , Nathan covered all bases for me as a customer , it's great to know that I can count on Nathan or if I needed to speak with another agent that I can be assisted at any time,especially since Medicare plans can be confusing Nathan made it so easy to understand and had all documents that I could follow this is truly important and appreciated thank you very much for benefits and Nathan t a great asset to Boomer benefits and a great support Amazing job Nathan !!!, Kathryn Kirkland new boomer benefits customer
7 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Kathryn! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Nathan was with your Medicare plan options and answering your questions. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Dec. 27th, 2023
Bob Wheeler Portsmouth, RI
My wife and I found ourselves at the end of our 1 year trial period of a Medicare Advantage plan, and wanted to return to a Medicare supplement plan. The choices were difficult to understand. We contacted Boomer, and they helped us understand the choices, navigated us past some incorrect information from the insurance company, and got us what is perfect for us. They stood by us through an extremely difficult process. We would have given up without their dedication to our cause. Rhiannon M was particularly helpful. She got on the phone with us and presented our case to the carrier. She did this at least twice. Truly exceptional service.
7 months ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know Medicare is not easy to navigate through, but we're happy to know our team was able to help and provided such wonderful assistance. Thank you for taking the time to share your experience with Rhiannon in particular! Please do not hesitate to give us a call in the future if you have any questions or concerns!
Dec. 27th, 2023
David Courtright
Boomer Benefits has been a life saver for me.During the last 4 months I have gone through Prostate Cancer therapy followed by treatment for Degenerative Disc Disease. Then to top it off I retire December 31, 2023. That's a lot to deal with. Trying to set up my Medicare health insurance seemed like another tall hill to climb. The medicare manual looked like it was an inch and a half thick.
To my great surprise I found Boomer Benefits. My company listed this service in the company benefits under My Retirement. So I called the number, and spoke to a gentleman named Nathan T. He walked me through the process in less than hour. Wow, what relief! I have referred Boomer Benefits to some friends and to other retirees, to check out this service.
Thank you Boomer Benefits! I will use your service when I renew Medicare each year!
7 months ago
Reply from Boomer Benefits
David, we're delighted to receive your review! It's incredibly rewarding to know that we made a positive impact on your experience. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. Thank you for choosing us and sharing your experience with Nathan. We look forward to serving you again soon!
Dec. 27th, 2023
Bruce Harwell San Antonio, TX
My wife and I have used BoomerBenefits going on six years now and could not be more pleased with the service we have recieved, especially the first year going into Medicare. That was a learning experience. They cleared up so many gray areas and gave us ample information to make good decisions. And here we aretoday. This year, the medical plans were a no-brainer, but the PDP was a different story. The agent helping us, Lisa C. presented several options. And we had a multitude of questions and concerns. But she was so very patient and gave us plenty of pertinent information to work with which led to a good choice. Thank you again Lisa!
7 months ago
Reply from Boomer Benefits
Bruce, we are so happy you were connected with Lisa! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and answer your questions promptly! We cannot thank you enough for sharing your experience with our team!
Dec. 27th, 2023
David Johnson Parkton, MD
My wife turned 65 and we were in the midst of trying to understand Medicare, all it's parts, and MediGap to choose the coverage we need. It was an absolute jungle of terms, this and that, etc. Allison B, our agent at Boomer Benefits, was very knowledgeable, easy to talk to and understand, and took her time explaining our options not oly about what we needed, but also brought a list of insurance providers and rates for us to choose from. During our conference call with Allison, we were able to make an informed decision on what our needs were and the next steps. She helped us submit an application for the coverage we need with the best company with the best policy and pricing. Anyone confused about Medicare anything should contact Allison B at Boomer Benefits to clear the air.
7 months ago
Reply from Boomer Benefits
Thank you for sharing your feedback and recommendation, David! We’re happy Allison was there to help! We will pass along the kind words!
Dec. 27th, 2023
Susan Henry Columbus, OH
I first spent several days investigating brokers, and determined that Boomer Benefits is the best in the business! Was trying to help a friend change her plan for next year. We were assigned to Bill W, who gave us quite a bit of his time. He thoroughly explained her options and was able to help her select a plan that would allow her to keep her current specialists, but also save about $2200 a year! As an unexpected bonus he was able to help me change my own plan to a plan with roughly the same cost, and a better track record of not issuing big rate hikes annually. I highly recommend Boomer Benefits, and Bill W in particular!
7 months ago
Reply from Boomer Benefits
Susan, we are so happy you were connected with Bill! We hope all of our clients have the same experience as you did. We’re glad he was able to assist you and help you find a more cost-effective plan! We cannot thank you enough for your review and 5-star rating!
Dec. 4th, 2023
Wally Klatch Denver, CO
I was struggling with a foggy understanding of Medicare and a friend pointed me to Boomer Benefits. After reading their material and watching their videos I reached out to them, and their agent Catherine H got in touch with me. My situation has some complications like living overseas when I turned 65 and not enrolling promptly in Medicare, and Catherine was careful to listen to the details of my situation and to clarify my goals, and then laid out the options that were most appropriate for me and "held my hand" as I worked to understand them and put them in place. The result is that I feel a high level of comfort about my health coverage for the coming years and the Medicare configuration I chose. Thanks Boomer Benefits and thanks Catherine H!
7 months ago
Reply from Boomer Benefits
Wally, thank you for taking the time to share your experience with Catherine. We are so pleased to hear she could be so helpful to you. Thank you for trusting us to help!
Dec. 4th, 2023
Review Source
Jim Sparta, WI
I’m having some challenges with the cost of new meds and Sydney researched my co-pays/out-of-pocket, different med options, she did all the work, and her follow up is terrific… The same experience I’ve gotten every time I’ve worked With Boomer Benefits. Signing up for Medicare, and supplements two years ago was inundating for me. I had no clue and when I stumbled on this company they Went through options and had me signed up for the Wright program to fit me best… Solid coverage at a realistic price. I was lucky to find Boomer. Benefits and The team of great people… This recent recent experience was with Sydney but I’ve worked with three or four different people and they’re all 10 out of 10
7 months ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience with Sydney. It is great to hear that she could assist you in your Medicare journey in finding what is suitable for your healthcare needs and budget. Thank you for allowing us to help, and we look forward to assisting you again in the future!
Nov. 29th, 2023
Theresa Burger TN
I have used Boomer Benefits for 3 years and still amazed how dedicated they are to help each person find the best Medicare Supplement plans. They follow up each year and reach out to evaluate your needs to assure not only the best plans but at the best cost for you. I want to especially give A 5 Star shout out of thanks to Chasaty A. She reached out to assist us with a New Part D plan which although set up went fine was requiring additional approval from Doctors for one of the medication my husband takes and needed immediate approval. Chasaty made the process so easy and went the additional to reach out at each step to answer any questions and coordinate with Doctor and Pharmacy.
She is one of the reason that I tell Everyone about Boomers. All they Representatives and Team members so true concern for members of Boomers
8 months ago Edited January 18, 2024
Reply from Boomer Benefits
Theresa, we are so happy you were connected with Bree! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you and answer your questions promptly! We cannot thank you enough for sharing your experience with our team!
Nov. 28th, 2023
Review Source
christine krones
Thank you to Sydney (V) for helping and continue helping me with my son's gap insurance.
We had an issue with the insurance company. I left a message that evening and she called me back the next morning. She helped me call the insurance company twice to sell the problem.
Sydney, Ashlee, Sandra, Bree, Shelley, the awesome receptionist is why I picked Boomer Benefits there is someone to help if you're representative is gone.
Sydney advocated for my son with the insurance company. She took the time to make sure it was solved. Sydney also, emailed after to inform us she was going to make a follow-up to make sure everything was good.
Thank you
8 months ago
Reply from Boomer Benefits
Christine, we are so happy you were connected with Sydney and our team! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you! We cannot thank you enough for sharing your experience!
Nov. 28th, 2023
Review Source
Carol Cook McKinney, TX
Boomer Benefits is an awesome company. Last year, they helped me get my Rx plan and my Medicare supplement plan. Both were great plans for that year. This year, I had to change both plans, and Ashley G. helped me both times. In August, she located a replacement Medicare Supplement plan that met my needs much better than the previous one. Now, during the annual fall signup/change time, she found a new Rx plan for me. Ashley is a thoughtful, conscientious representative. I had so many questions, often was anxious about how the plan worked. She always responded with quick, informative answers. She put my mind at ease. This Medicare 'maze' is difficult to maneuver and I'm extremely grateful to work with Boomer Benefits and Ashley.
8 months ago
Reply from Boomer Benefits
Thank you, Carol, for taking the time to give us a review and share your experience. We are pleased to hear that Ashley could assist you with finding plans that work better for your healthcare needs and budget. We know Medicare can be so confusing sometimes, so thank you for trusting us to be here to help. Don't hesitate to reach out in the future if you have any questions or concerns!
Nov. 14th, 2023
Review Source
Sandra Casner Denver, CO
"Several months ago I called Boomers because of an issue I was having with a bill not being submitted to insurance by my doctor's office. The billing office kept stating that the service was not a charge that Medicare would cover. I kept insisting that they submit it. I worked with Alexis P and she basically took charge of the situation. Alexis and I called the billing office together and after more follow calls on her part, I got a call from Alexis stating that the charge has been dropped due to the fact that for whatever reason the billing office never submitted it to Medicare for payment. Alexis was great to deal with and is an example of the professional service you can expect from the Boomer agency."
8 months ago
Reply from Boomer Benefits
Sandra, thank you for taking the time to share your experience and give us a review. We are pleased to hear that Alexis could assist you with a billing issue. Thank you for trusting us to be able to help you with your Medicare. We look forward to serving you again in the future!
Nov. 10th, 2023
Andy S Ferrisburgh, VT
I recently started on Medicare and I got 2 medical bills which showed that Medicare rejected both (at the time, I didn't know why and was in a panic) but was because my previous insurance mistakenly still showed as primary. I called Boomer Benefits (Jasmine) who got initiated a 3 way call with Medicare so the problem could be corrected. Jasmine said it would take a number of days to get corrected and she would give me a call back on a specific date. She called me on that date and verified that the corrections were made.
I was amazed and so very pleasantly surprised that Jasmine really took ownership to solve my problem, WAY WAY beyond my expectations. Thanks so much Jasmine!!!
8 months ago
Reply from Boomer Benefits
Thank you, Andy, for taking the time to give us a review. It is great to hear that Jasmine could help you resolve these billing issues. Thank you for trusting us to be on your side. We look forward to assisting you in the future!
Nov. 8th, 2023
Review Source
Patty Patterson
Laura G. was amazing in helping me breakdown the costs of a new Tier 5 drug that I was prescribed. I was almost in tears when I contacted Boomer Benefits regarding the costs of the drug. Laura was very patient as she helped me understand how my prescription drug plan worked. I was so relieved once she explained what my total out of pocket costs would be.
I've worked with several staff members at Boomer Benefits. Each one has been at the top of their game with their knowledge and helpfulness....and patience. Medicare can be very hard/confusing to navigate from the initial sign up to incorrect billings, to understanding all of the plans. I've been a BB client for less than a year and have contacted BB several times, either for billing resolution or general information about how my plans work. Each issue was resolved by BB representatives carefully and quickly.
If you have ANY reservations whether or not you should become a BB client, put those reservations aside. You will not regret your decision to become a client. It's a no-brainer in my mind
8 months ago Edited April 2, 2024
Reply from Boomer Benefits
Patty, it's wonderful to see how Ruth could assist you with a billing issue. We know how tedious and time-consuming these issues can be, so thank you for trusting us to be able to help!
Nov. 8th, 2023
Review Source
Flo Costa Itasca, IL
The ins and outs of Medicare can be so
confusing, so at a friend's advice he suggested
contact Boomer Benefits. I spoke to Billy W
there and he was incredible to work with! He
thoroughly explained all the plan options and
costs, leaving nothing behind. He asked me some
questions and from my answers we determined
that an Advantage Plan would be my best fit. He
then emailed all of that paperwork, and went
through it with me line by line making sure I
understood everything before I signed anything
He was very honest and even explained that if I
changed my mind next year and wanted to go
with a supplement plan instead of the Advantage
plan, then it may need to go through an
underwriting process before I would be approved
for it. He was also very patient with all of my
questions and not rushing me through anything. I
am so happy that I called Boomer Benefits and
even happier that Billy W is the one who
took care of me! I have already posted on my Fb
page to recommend this company and Billy to my
friends. I am so glad that I made this call. It's the
best thing I ever did for myself! Please don't
hesitate to call them yourself. You won't be sorry
you did. Ten star's hands down!!
8 months ago
Reply from Boomer Benefits
We are thrilled to hear that Billy could provide you with such excellent customer service. Thank you for trusting us to help you on your Medicare journey. We look forward to serving you again in the future!
Nov. 3rd, 2023
Review Source
Susan Young Fayetteville, AR
Over the course of two phone conversations, Dustin H patiently answered all my questions and gave me several insurance options to consider. He didn't push for one plan over another---his goal was to give me the information I needed to make my own decisions. When I asked for his opinions, he gave me thoughtful, fact-based answers. I really appreciate this way of doing business!
When I was ready, Dustin helped me with all the paperwork needed to enroll in the Medigap plan I chose as well as a dental-vision-hearing package. (He also offered suggestions for Part D but I chose to enroll in Part D through my beloved locally owned pharmacy.)
My experience working with Dustin and with Boomer Benefits has been top-notch every step of the way. Thank you, Dustin, and thank you, Boomer Benefits!
8 months ago
Reply from Boomer Benefits
Susan, thank you for sharing your experience with Dustin. We are pleased to hear he could answer your questions and help you explore your plan options. We greatly appreciate your review and 5-star rating!
Nov. 3rd, 2023
Review Source
Peggy Murray Miami, FL
Tina K get 10 stars from me for being outstanding at understanding my fears, my questions and my unease at making such a huge decision. Even as a well-qualified admin person, I found this process daunting. Important decisions that can affect your income and quality of life! Tina, WAS GREAT!! She got my sense of humor and rolled with my personality. Even though I had done my homework knew the plan and insurance company I wanted to use, she went over a few other plan options that might be even better for me. She wanted to make sure I got what was best for me. Tina was kind, funny, knowledgeable and caring. I was so impressed!!
I look forward, if I ever need assistance with insurance issues, to dealing with BB's customer service. Their first tier of customer service, their agents, is top-notch!!
In the meantime, I am referring my friends to Tina!! Thanks again!!
8 months ago
Reply from Boomer Benefits
Peggy, we are thrilled to know that Tina could provide you with such excellent customer service. It is wonderful to hear how helpful and personable she could be. We are determined to always provide top-notch customer service, so we are glad Tina could provide that for you. Thank you for your review and 5-star rating!
Nov. 2nd, 2023
Tatyana Karlinsky
Bree W helped me and my husband to find the optimal plan D, she is responcive, efficient and extremly helpful. Thank you , Bree very much!
1 month ago
Reply from Boomer Benefits
Thanks for allowing Bree to assist you and your husband with your Part D plans! We are pleased to know she could be helpful to you.
Jun. 28th, 2024
Review Source
Marilyn Schoenhofer
Veronica E. did an excellent job in finding me the best part D prescription plan. Quick and easy to reach for questions.
1 month ago
Reply from Boomer Benefits
Thanks for allowing Veronica to assist with your part D! We are always happy to be here to help!
Jun. 25th, 2024
max maizels
Great! Working with Emily M. She helped us figure out questions in the markey healthcare environment. Thank you so much! Emily
1 month ago
Reply from Boomer Benefits
It is great to hear that Emily could be so helpful to you!
Jun. 25th, 2024
Scott Born
Great experience. I spoke with 3 Medicare brokers. They were very transparent in their process and did not push the lowest price vendor.
1 month ago
Reply from Boomer Benefits
Thank you for your honest feedback, Scott! We appreciate your review.
Jun. 21st, 2024
Review Source
Stephanie
Veronica was great! I was confused with a couple things and she took the time to patiently insure I understood everything and could make an educated decision.
2 months ago
Reply from Boomer Benefits
Thank you for sharing your experience with Veronica. We love to receive such positive feedback about our team, and we’re happy she was there to help answer questions and explain things further!
Jun. 3rd, 2024
Kay Lynn
Boomer Benefits is wonderful! Trent T. helped me through every aspect of my application. He was very helpful and patient. I highly recommend this company.
2 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about Trent! We’re so glad he could help you find a plan to fit your needs! We hope all of our clients have this same experience. Thank you for taking the time to share your experience.
May. 16th, 2024
