Boomer Benefits
8.5
Overall Score
Review Source
Jane McEwen
I went on Medicare a little over a year ago. Two weeks later, I went to the ER with a back injury. The bill from the provider that saw me was rejected by Medicare. Amy E. worked tirelessly on this for almost a full year before finally getting resolution! She was excellent about keeping me informed along the way. I would have been totally lost, overwhelmed and frustrated without her help and I know I would have given up a long time ago. So very thankful to have Boomer Benefits on my side!
1 month ago
Reply from Boomer Benefits
Jane, thank you! We’re so glad Amy stayed so dedicated until everything was resolved. Please know we are here to help anytime you need us!
Nov. 28th, 2025
M. Mahdi
having the best of luck when Ms. Laura Gutierrez was the one to help me navigate thru Medicare plans. Laura took ownership of my nightmare and took the time to understand my needs and found the best plan that covers all my health issues and all my medications, she is personable, knowledgeable with a great attitude. Laura is a great asset to the boomer benefits i had come year after year to ask for her and she has always been there, please convey my thanks and gratitude to Ms. Gutierrez.
1 month ago
Reply from Boomer Benefits
Thank you so much! We’re delighted Laura has been such a steady, caring guide for you year after year. Feel free to call our Client Service Team anytime with any questions or concerns!
Nov. 28th, 2025
Jeff Moody
I've been a Boomer Benefits client for about four years but only recently contacted them in regard to a question about a denied claim. Julianna Jenkins on BB’s client services team contacted the provider and was able to get the issue resolved. She was knowledgeable, professional, and friendly and kept me informed of her progress. Working with Julianna reaffirmed my decision to use Boomer Benefits.
1 month ago
Reply from Boomer Benefits
Thanks so much, Jeff! We’re thrilled Julianna got that claim issue resolved and kept you updated throughout. She will be so thrilled to hear this!
Nov. 28th, 2025
Review Source
Timothy Remedios
I stumbled across Boomer Benefits on their Facebook page and followed them for a while before signing up with them when it was time to enroll in Medicare. I was particularly impressed with their commitment to assist customers with billing issues.
I just had my annual Supplement (Plan G) renewal and it was a real pleasure dealing with Ashley Stout at Boomer Benefits. She took the time to listen and understand my requirements and help me settle on a new provider. I could not be more pleased with Boomer Benefits.
1 month ago
Reply from Boomer Benefits
Timothy, we’re so glad Ashley was able to guide you through your renewal with such care! Thanks for trusting us and for the wonderful feedback!
Nov. 28th, 2025
Robyn
I am so glad that there is a company that you can call to get information on original Medicare and the Medicare Advantage Plans. These people are wonderful with giving you all the information you need to make your decision. Don't hesitate to contact these people with any questions that you may have. I talked with Sarah Kijnitchee and she was wonderful. Call them today!
1 month ago
Reply from Boomer Benefits
Thank you, Robyn! We’re happy to hear Sarah took great care of you and made everything easier to understand!
Nov. 28th, 2025
Review Source
Bill Farrar
This is the second year that I have worked with Boomer Benefits to review and enroll in a Medicare Advantage Plan. As with the first year, Boomer Benefits service was thorough, immediate, professional and competent. Rachel Wagner is the agent who is working with my wife and me to complete the process. No stress at all. I will continue to be a client of Boomer Benefits. I wholeheartedly recommend them to anyone needing assistance with Medicare plans.
1 month ago
Reply from Boomer Benefits
Bill, thank you for the kind words! We’re delighted that Rachel made another year of enrollment smooth and stress-free for you both!
Nov. 28th, 2025
Linda Posner
I'd like to give a shout out to Boomer Benefits and specifically to Tere Davis, an agent located in Texas. She went above and beyond when I had an issue with my part D drug plan, assisting on a call with UHC, and advocating for me. She also educated me on how moving from one state to another is handled with Social Security and Medicare. She has a wealth of information and was incredibly nice and easy to talk and work with. Kudos to you for being so helpful!
1 month ago
Reply from Boomer Benefits
Linda, thank you for the wonderful shout out! We love hearing that Tere was able to step in, advocate for you, and make the process easier!
Nov. 28th, 2025
Pam
I just wanted to thank Steven Arellano for helping me figure out what I needed to do for my Medicare Plan G. I was a current customer of boomer benefits, and I’ve always had wonderful service from them. Steven was so patient with me as I had so many questions. And he took the time to explain everything to me. I wanted to find a plan that was more cost-effective this year and Steven really helped me out! He was very personable and very professional. I can’t say enough good things about how he helped me!
1 month ago
Reply from Boomer Benefits
Pam, we’re so happy Steven was able to answer all your questions and help you find a more cost-effective plan! Thanks for taking the time to share!
Nov. 28th, 2025
Review Source
Darlene
I can't even begin to express how wonderful Boomers Benefits is! I was very, very nervous about signing up for a Supplemental plan, Coverage B and Coverage D. Bill Warren was very helpful on the Supplemental plan placement and it was super easy to apply thru him. As far as the Coverage D, Claire H. walked me thru the providers/premiums they could supply and then helped me get a BETTER plan/deal on the Medicare website itself. She actually stayed on the phone with me as I navigated the medical D questions and application!!
1 month ago
Reply from Boomer Benefits
Darlene, we’re thrilled Bill and Claire made everything feel manageable and stress-free! Thank you for trusting us with such important decisions!
Nov. 28th, 2025
Mike Schools
I contacted Boomer Benefits after seeing their add on Facebook and seeing so many positive reviews. I was interested in supplemental coverage and spoke with agent Billy Wessels. From the very start Billy explained all my options in great detail and the cost of each plan. It was a very easy and comfortable experience from start to finish and I would recommend Boomer Benefits to anyone needing Medicare coverage.
Thank you Billy!
1 month ago
Reply from Boomer Benefits
Mike, we’re so happy Billy made your enrollment experience clear and comfortable from start to finish! Thank you so much for recommending us!
Nov. 28th, 2025
Review Source
Rhonda Perrett
Sarah Kijnitchee Has helped both my husband and myself get sorted with Medicare. Last year for my husband I need a lot of education and questions answered. Sarah spent a lot of time with me, and this year I was able to confidentially understand what I needed personally. She is quick with email responses, on time for calls, and very pleasant to work with.
1 month ago
Reply from Boomer Benefits
Thank you, Rhonda! We’re thrilled to hear Sarah helped you and your husband feel confident and supported throughout the process!
Nov. 28th, 2025
Review Source
Robin Johnson
We had a problem with a bill from an appointment at Essentia Health. We reached out to Ruth Oekerman for help to resolve it. Ruth looked into the matter which turned out to be a coding error. It was corrected and resolved quickly. Ruth was so nice, friendly and courteous. We were so happy with the speed in which this was taken care of.
We would recommend Ruth Oekerman to everyone. Thank you Ruth.
1 month ago
Reply from Boomer Benefits
Robin, we are so happy Ruth was able to resolve that coding issue so quickly for you! Thank you for the wonderful recommendation!
Nov. 28th, 2025
Review Source
Hugh Brooks
Another great experience with Boomer Benefits. Ashley Stout found a better rate for me, guided me through the application process and followed up to help me cancel my more expensive policy with another carrier. Ashley was knowledgeable, professional, and thorough as she helped me navigate what can be a daunting process each year. This is not my first experience with Boomer Benefits although it was my first time working with Ashley. Ashley's approach to customer service and knowledge of her craft ensure I will remain a satisfied and loyal customer.
1 month ago
Reply from Boomer Benefits
Hugh, it’s fantastic to hear that Ashley provided such thorough and professional support! We truly appreciate your loyalty and kind words!
Nov. 28th, 2025
Review Source
Beth Brooks
Boomers to the rescue!! Incredible response and solution to being told by my doctor's office that my insurance was cancelled 3 weeks after it was approved. Since Boomers helped me get the insurance, I called them for help. LeAnn R was on it immediately, calling the insurance company and even my doctor's office to resolve the issue. She went ABOVE AND BEYOND to help me. All is good - the doctor's office had written the policy # down incorrectly. What a relief and PEACE OF MIND. Thank you, LeAnn for excellent and speedy service!!
1 month ago
Reply from Boomer Benefits
Beth, we’re so happy LeAnn jumped in right away and got everything straightened out for you! Thank you for sharing such a great experience!
Nov. 28th, 2025
maria fount
My husband & I wanted to take a moment to express our gratitude for the “EXCEPTIONAL “
service “AMY E,” who is a claims specialist & the best company Boomer Benefits, provided in helping resolve my insurance bill .
Your professionalism , efficiency , and communication were “OUTSTANDING !”
Your dedication is truly impressive and we are so thankful & fortunate to have you !!
Thank you again for all your help & support !!
You are truly “AMAZING !””
Maria & Harry :)
1 month ago
Reply from Boomer Benefits
Maria and Harry, your kind words mean so much! We are truly delighted that Amy provided exceptional, compassionate support throughout your billing issue!
Nov. 28th, 2025
Verified Customer
Review Source
Eli Curiel USA
3 months ago
Susan Henry
Bill W helped me choose the best Medicare Supplement plan for myself and an Advantage plan for an older friend, saving us both substantial money. But my decision to go with Boomer Benefits really paid off when Medicare denied a $600 expense that should have been covered. I contacted Alexis Peterson and she provided OUTSTANDING service by tracking down the codes that should have been submitted and staying on my doctor’s billing office until the claim was appealed and paid. This involved numerous calls and substantial effort on Alexis’ part and she was great about keeping me updated on the process.
Being a former insurance agent myself, i know good service when I see it. I can’t say enough good things about Boomer Benefits and its associates!
2 months ago
Reply from Boomer Benefits
Susan, thank you for such generous feedback! We’re so glad Bill and Alexis were able to save you money and get that claim corrected. We truly appreciate you!
Nov. 28th, 2025
Big.Joe Tyska
I want to sincerely thank Cheyenne Washburn for helping me find an insurance plan that truly fits my needs and get my prescription approved. She was incredibly knowledgeable, patient, and went above and beyond to make sure I understood every part of the process. With all the challenges put up by the provider, I was feeling pretty overwhelmed — but Cheyenne took the time to explain things clearly and kept me informed every step of the way.
In my opinion, she’s the “Best of the Best.” I’m deeply grateful for her assistance and hope her supervisor knows what an outstanding asset she is to the team.
2 months ago
Reply from Boomer Benefits
Thank you very much for taking the time to share your experience with Cheyenne. It is wonderful to hear that she could be helpful to you.
Oct. 27th, 2025
Dana hamilton
Sydney V provided me with such excellent service during a several month ordeal trying to get a bill straightened out. Between Medicare third-party insurance and a billing person unwilling to listen she got everybody on board and straightened out. There were several mistakes in the account that needed straightening out, and she hung in there spoke to everybody on board and got it all taken care of such a relief. So thankful for her and everybody else that has helped me through the years. I don’t know what we do without you! Thanks again Sydney. I hope your company knows what a valued employee you are.
2 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Dana! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Oct. 6th, 2025
Review Source
Linda
Kevin was a fantastic guide to the complicated world of Medicare. His superior knowledge of Medicare, its coverage and its gaps was the best of all the contacts I have reached out to yet. After all the brilliant explanation of plan types, complete with detailed nuances between plan types, Kevin expertly guided us to the right decision for both my husband and I. Kevin’s professional disposition not only put with my husband and my bad jokes, but was able to add a bit of quick wit, all while managing to keep our application process on track. In the end, we confidently registered with the appropriate insurances for us.
Thanks for all your help.
2 months ago
Reply from Boomer Benefits
Thanks so much for sharing this, Linda! We’re thrilled that Kevin was able to assist you and your husband in finding a plan! We'll pass along the kind words.
Sep. 29th, 2025
Laurel Ashnault
Natalie at Boomer Benefits was absolutely great at addressing my needs and helping me get a plan that worked for myself and then one for my hisband. Thank you Natalie
1 week ago
Reply from Boomer Benefits
Thank you, Laurel! It’s wonderful to hear Natalie found the right solutions for both you and your husband. We’re grateful for your trust!
Dec. 10th, 2025
Pattie Cottrell
I have found, as a client, that it's extremely hard to get a response from them. I posted 12/2/2025 re: information on trial rights, and while my post did take close to four hours to be approved and actually posted, it's now almost 24 hours later and I have received absolutely no response from them. That's a bad way to do business, and it's not the first time. I've reached out to them via the "client page," and it's taken a full week to hear from them. They have gotten far too big for their britches, and their CS is greatly lacking these days. I believe it's time for a new broker so that I'm not just another notch and someone to gain a commission from.
1 week ago
Reply from Boomer Benefits
Hi Pattie,
Thank you for sharing your thoughts. I want to clear up a few points that may help. Regarding your Facebook post, our team reviews well over a hundred posts each day. We are a small but dedicated group and each submission has to be approved so we can be sure the guidance we give is accurate. That review process can take a little time, but we do work through them as quickly as possible.
Since you are in the group, you should have seen the near daily reminders about our webinars. Danielle hosted these live throughout AEP to answer any and all questions you had about your coverage and walk you through them in real time. If you weren’t able to join one, we understand, but the opportunity was available many times.
The greatest value of Boomer Benefits has always been the year round support from our Client Service and Claims Teams. They work on billing issues, denials and appeals and advocate for our clients in ways most agencies simply do not offer. We encourage you to reach out so we can be sure you are using all the resources available to you as our client. 817-249-8600
Thank you for sharing your thoughts. I want to clear up a few points that may help. Regarding your Facebook post, our team reviews well over a hundred posts each day. We are a small but dedicated group and each submission has to be approved so we can be sure the guidance we give is accurate. That review process can take a little time, but we do work through them as quickly as possible.
Since you are in the group, you should have seen the near daily reminders about our webinars. Danielle hosted these live throughout AEP to answer any and all questions you had about your coverage and walk you through them in real time. If you weren’t able to join one, we understand, but the opportunity was available many times.
The greatest value of Boomer Benefits has always been the year round support from our Client Service and Claims Teams. They work on billing issues, denials and appeals and advocate for our clients in ways most agencies simply do not offer. We encourage you to reach out so we can be sure you are using all the resources available to you as our client. 817-249-8600
Dec. 10th, 2025
Review Source
Cindi B
Neil Ramos was clear, kind, and professional. He was straight to the point with concise explanations that were easy to understand and follow. I was stressed and now I can relax. Thank you so much Neil!
3 weeks ago
Reply from Boomer Benefits
Cindi, we’re so glad Neil was able to take the stress off your shoulders and make everything clear and easy to understand! Thank you for sharing this!
Nov. 28th, 2025
damong
Neal Ramos was excellent, patient and kind. Very knowledgeable of all the programs I was eligible for. I appreciate all of the time he invested for my specific needs, thank you Neal.
3 weeks ago
Reply from Boomer Benefits
We’re so happy to hear Neal provided patient, knowledgeable support and helped you navigate all your options! Thank you for the wonderful review!
Nov. 28th, 2025
Ellen Luchette
Boomer Benefits and LeAnn Remynse are incredible. Navigating Medicare isn't fun. With Boomers and LeAnn on your side, you just call or email and they take over. I wouldn't use any other broker!
4 weeks ago
Reply from Boomer Benefits
Ellen, we truly appreciate this! We’re thrilled that LeAnn and the team make Medicare feel easier to navigate. Thank you for trusting us!
Nov. 28th, 2025
Monica
I have worked with a couple of great staff members, Jessica Yant and Stephen Arellano. They have both been professional, kind, funny, and so unbelievably helpful. They provided smart guidance on how to choose the best plan for me at the best cost. Amazing!
1 month ago
Reply from Boomer Benefits
Thank you, Monica! We’re so glad Jessica and Stephen made the process easy and even enjoyable. Feel free to call us anytime you have questions or concerns!
Nov. 28th, 2025
James Bushman
Ms. Cisily Payne walked me through the process of obtaining a new Supplement Plan G recently. She was extremely courteous and professional. Anyone looking for ANY Medicare information should contact Boomer Benefits. THEY KNOW MEDICARE! Thank you, James Bushman Phila., PA.
1 month ago
Reply from Boomer Benefits
Thank you, James! We’re thrilled Cicely gave you such professional and thoughtful guidance. We appreciate you recommending us!
Nov. 28th, 2025
Review Source
Robert Wright
Alexis Peterson was very professional, courteous and expedient in helping me navigate a billing issue , Very satisfied with her service and Boomer Benefits ... Always sending potential client their way . Thank You Robert Wright New Jersey
1 month ago
Reply from Boomer Benefits
Thank you, Robert! We’re so glad Alexis got that billing issue sorted out quickly for you. She’ll be thrilled to hear your feedback!
Nov. 28th, 2025
Patti Britz-Stensaker
I worked with Kate Harrison and she was so well informed and helpful while making these important decisions regarding Medicare and Health care. I highly recommend Boomer Benefits to any one who is in the enrollment period and needs guidance.
1 month ago
Reply from Boomer Benefits
Thank you so much, Patti! We’re thrilled to hear Kate made everything clear and easy for you during such an important decision!
Nov. 28th, 2025
Review Source
Mary Ros
Boomer Benefits is all that you need to make the right choice for Medicare programs. Rhiana Ellis is very helpful and knowledgeable. She gave me all the information that I needed to make a decision. She was patient with my phone calls, emails and multiple questions. I feel that she guided me all the way.
1 month ago
Reply from Boomer Benefits
Mary, we’re so glad Rhiana was able to walk you through everything with patience and clarity! Thank you for sharing your experience!
Nov. 28th, 2025
Dao Nguyen
Email this office about my Medicare supplement and Drugs (medicines), they very helpful. Get me a good plan for both with good monthly premium. Special thanks for Claire Hall (Plan Enrollment Specialist) and Josh Hanes guided me everything and get me a best benefits. 5 Stars Services.
1 month ago
Reply from Boomer Benefits
Dao, thank you for the kind words! We’re so glad Claire and Josh were able to guide you to great coverage and make everything easy!
Nov. 28th, 2025
Taxguru
I had been following their Facebook group for months and the participants all raved about the company. So when my signup time came close, I used them to sign up. Chris West was great to work with. Patient. Not pushy. Knowledgeable. He made a complex process seem easy. You can't go wrong with them.
1 month ago
Reply from Boomer Benefits
Thank you so much for the kind words! We are thrilled Chris helped make everything easy and clear for you during such an important decision!
Nov. 28th, 2025
Review Source
Karen Drylie
Amber P. helped me with a billing problem, and stuck with me until it was resolved. I don’t believe I would have had a successful outcome without Amber’s help. I’ve had fantastic experiences with Boomer Benefits all around, highly recommend them!
1 month ago
Reply from Boomer Benefits
Karen, we’re delighted Amber stayed with your billing issue until it was fully resolved! Thank you for the heartfelt recommendation!
Nov. 28th, 2025
Jeanette
A very smooth process from start to finish. Spoke with Gabe Gutierrez who was very knowledgeable and understood what I was looking for. Highly recommend for anyone who seeks guidance to sort through the whole Medicare process.
1 month ago
Reply from Boomer Benefits
Jeanette, we’re so glad Gabe made the process feel smooth from start to finish! Thanks so much for recommending us, and please feel free to call us anytime!
Nov. 28th, 2025
Jane Clark
I reached out to Boomer Benefits after I received a bill from my doctors office. This was a bill that had been settled/ paid in full 2 years prior. Amy E was wonderful to work with every step of the way. She requested all of the necessary paperwork and then contacted each agency on my behalf. In the end I owed $0. -Jane
1 month ago
Reply from Boomer Benefits
Jane, we’re so glad Amy was able to get everything resolved and take that old bill off your plate! Thank you for sharing your experience with us!
Nov. 28th, 2025
Milan
My wife and I were looking to review our Medicare supplement coverage. Our previous person went to a concierge (i.e. paid) service so we were hoping to find someone else. A neighbor friend recommended Boomer Benefits. We called and spoke with Amanda Rivera who took care of us. She was friendly, professional and very efficient. We feel that she truly gave us "world class" service and will recommend her and Boomer Benefits to all of our friends and family!
2 months ago
Reply from Boomer Benefits
Milan, thank you so much! We’re thrilled Amanda delivered such great service and grateful for your recommendation!
Nov. 28th, 2025
Review Source
jeff davis
I had the pleasure of working with David D, as my representative. He was very patient, listened, and provided excellent guidance as I attempted to decide on my first time Medigap coverage. I was, to say the least, overwhelmed with all of this, and he was very calm and reassuring that he would make sure I understood everything before making any decisions. It was never a "sales pitch" conversation. I definitely recommend David for any assistance!
2 months ago
Reply from Boomer Benefits
Jeff, we’re so happy David helped make your first Medigap decision feel clear and stress-free! Thank you for sharing your experience!
Nov. 28th, 2025
Brenda Sherwood
Boomer Benefits has been an amazing resource for us. Chris W helped us last year choosing the best policies for our situation and just recently Amy E helped get an over $1200 hospital bill down to $0. The customer service at Boomer Benefits is at no cost to their clients and they are experts at fixing things like coding errors, co-pays, billing issues, etc. to keep their clients from over-paying and helping navigate the byzantine healthcare landscape.
2 months ago
Reply from Boomer Benefits
We greatly appreciate the kind words and feedback, Brenda! Thank you for sharing your experience with Chris and Amy!
Oct. 6th, 2025
Roxan Poe
Best decision I have ever made signing up with Boomer Benefits for my Medicare Supplement. Had my first billing issue for my lab work. I reached out to Boomer Benefits for some help. Ruth Oekerman from the Client Service Team responded to my request right away. She was so responsive, very nice and very helpful. She kept me posted through the whole process. My billing issue was resolved because of her hard work. Ruth is amazing and I could'nt thank her enough for helping me in resolving this issue. Great job Ruth, and thanks again!
2 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Roxan! We’re so happy to know Ruth was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Oct. 6th, 2025
Review Source
VLStu
I was looking all over the 'net to find a neutral comparison of the thousands of available plans and a friend mentioned Boomer Benefits. The team made the process of selecting the best option for me very understandable. Josh H and Laura G have been very patient and flexible in establishing the coverage I needed, when I needed.
I would recommend anyone that is a bit overwhelmed by the whole process reach out to Boomer Benefits and let them help walk you through the available options. I have pointed friends to Boomer Benefits and you will sleep better at night after making your choices!
2 months ago
Reply from Boomer Benefits
We're so glad you allowed us to help you recently! We know that Medicare can be difficult to navigate, but we're pleased to know that Josh and Laura were able to help and provided such wonderful assistance. Don’t hesitate to give us a call in the future!
Oct. 6th, 2025
Domenico Mignacca
I worked with Lauren B . She help with my process with Medicare, A and B and supplemental plan, and she explained to my level and made the whole process painless and stress-free. She explained clearly, handled efficiently, and she made sure we understood each step. No rush. She was very knowledge able and explained everything where it was understandable. What could have been overwhelming turned out to be simple, thanks to her professionalism and caring approach. I can breath again. I would recommend her to anyone Navigating through Medicare and supplemental insurance. The Best.
2 months ago
Reply from Boomer Benefits
We are pleased to hear that Lauren could assist you. Thank you so much for your recommendation; we truly appreciate it!
Oct. 6th, 2025
Review Source
Bill Nielsen
I have used Boomer Benefits for several years. They are a legit and trustworthy company that provides excellent service before, during, and after the policy selection process. Once you’re with them they will research and represent you to resolve any issues you have. That’s exactly what Arick D did for me when I was billed incorrectly by a doctors office. He investigated the issue, kept me informed all along the way, and got them to drop the erroneous charges on my account.
2 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Arick. We’re so happy to know he was there to help and guide you through your claim issues! Thank you for sharing.
Oct. 6th, 2025
Marilyn Kamphaus
Working with [Riley] was an absolute pleasure! She helped us with our Medicare, A and B and supplemental plan, and she made the whole process painless and stress-free. Everything was explained clearly, handled efficiently, and she made sure we understood each step. What could have been overwhelming turned out to be simple and even enjoyable thanks to her professionalism and caring approach. We are so grateful for her help and would highly recommend her to anyone Navigating through Medicare and supplemental insurance.
2 months ago
Reply from Boomer Benefits
We are pleased to hear that Riley could assist you. Thank you so much for your recommendation; we truly appreciate it!
Oct. 1st, 2025
Thomas Smith
I worked with Julianna J on a medical bill that looked suspiciously high. She immediately emailed me back saying that she would look into it and get back to me within a few days. She did exactly as she said and found the cause of the problem. Saved me an immense amount of time and in a week I received a revised medical bill that had the proper invoice amount. This is not the first time this company has preformed this service for me and I have found them always reliable.
2 months ago
Reply from Boomer Benefits
Thomas, we are pleased to hear that Julianna provided such helpful customer service and helped you resolve an issue. We greatly appreciate your review!
Sep. 29th, 2025
Review Source
arlene Williams
My Boomer agent, Ashley S, was great! She answered all of my questions, provided information I needed to understand the Medigap system, and guided me through the entire process. I appreciate her knowledge, patience, and guidance. Plus, I am saving over $40 monthly, thanks to her assistance! I am recommending my sister to her.
Thanks,
Arlene W
2 months ago
Reply from Boomer Benefits
We are happy to know Ashley could be helpful. Thanks so much for your review and recommendation!
Sep. 22nd, 2025
Review Source
Chantal Kane
I had the pleasure of working with Tiffany McDonnald at Boomers, and I cannot recommend her highly enough. I was looking for a new supplemental insurance plan for my Medicare coverage, and she went above and beyond to make the process smooth and stress-free. Tiffany found me a similar plan at a much better price, handled all the communication with the new provider, guided me through the signup, and even took care of canceling my old policy.
She was present and supportive every step of the way. Her professionalism, knowledge and genuine care for her clients truly stand out. I am so grateful for her excellent work and would recommend Tiffany to anyone in need of help with their insurance coverage.
3 months ago
Reply from Boomer Benefits
We are happy to know Tiffany could be helpful. Thanks so much for your review and recommendation! We'll pass along the kind words.
Sep. 22nd, 2025
Review Source
Stephen Martin
In 8/2023, I purchased a Plan B supplemental policy through Boomer Benefits. Since then, I've twice used their customer service department to assist with resolving billing issues. The most recent issue involved a bill for a mere $5.97. Since the amount due was so small, I was tempted to take care of the issue myself. But Medicare is notorious for difficult billing problems, so I decided to contact Boomer for assistance. I'm glad I did, because that little $5.97 bill took 3 months to resolve. Thanks go out to Alexis P., the CSR assigned to my case. Without her steadfast advocacy, I might still be arguing about that bill with my provider's billing department. Thanks!
3 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Stephen! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Sep. 4th, 2025
David J. Lendacky
Thought i had a particular problem over paying for a Bill to a Foot & Ankle Specialist. It turned out that i hadn't used all of my deductible for 2025 as of yet. The Customer Service Specialist handling this particular case was Ms. Julianna J from Boomer Benefits. When i initially called Boomer Benefits; the first Customer Team Rep informed me that it might take 1 - 2 days to get a Response; because of the number of Customer Cases. Ms. J called; got the necessary information; and responded within hours. With Customer Service in 2025 America at times being dismal at Best; it is Highly impressive to see the efficiently and speed at which the Boomer Team showed with my case. I could Not highly Recommend this Company more; to anyone looking to handle any Medicare issues or challenges they might happen to face.
3 months ago
Reply from Boomer Benefits
We greatly appreciate the kind words and feedback, David! Thank you for sharing your experience with Julianna!
Aug. 28th, 2025
Review Source
Deb Lemeshow
Once again, I am writing here to rave about the exceptional service I received from Ashley S. When I recently received another premium increase notification from my current Plan G carrier—the third in 15 months!—I reached out to Ashley to discuss options for lower premiums. She had all the options at her fingertips and after thinking about the options overnight, I made an emotional decision to switch to a lower Plan D. We completed the application the next day. While the application was being processed for approval, I changed my mind and wanted to keep my current Plan D for a few more months, for a few personal reasons. When I contacted Ashley to discuss changing my mind, I felt badly that I took her time to file a new application, only to change my mind a few days later. She could not have been more understanding and kind! And helpful! She was able to reach out to the new Plan D carrier and stop my application without any difficulty. I was concerned that she would miss out on commissions but she reinforced that Boomer Benefits does not work that way and assured me that her job is to find the best solution for me. And she does! Every time! I am so grateful to have such a knowledgeable, resourceful, and genuinely kind support contact to help decipher all the challenges of Medicare.
3 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about one of our agents. We’re so happy to know she was there to help and guide you through your options with your best interests in mind! Thank you for sharing.
Aug. 28th, 2025
JULIE
Boomer Benefits is definitely the "Best Company" ever. We have used them for the past 8 years for our Medicare and supplemental insurance issues. I did not go on Medicare at 65 because I was still working. They made it easy to get the coverage I needed, when I needed it.
Boomer Benefits also dealt with several other issues related to beginning my Medicare coverage. Every year the help me select the best Plan D for my current medications. Recently Jasmine D resolved a situation with HCA Hospital Corp. My supplement paid my account in full within 3 weeks of discharge. HCA refused to mark the account paid, even when presented with copies of the cancelled check. She work tirelessly to resolve the situation. Jasmine followed up with me at night and on weekends until it was finally resolved. Thank you Boomer Benefits and especially thank you Jasmine. You are the best!
3 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Julie! Thank you for sharing your experience and kind words. It’s wonderful to hear how helpful Jasmine was in solving your claim issue. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call.
Aug. 28th, 2025
