MobileHelp

Name: MobileHelp
Rating: 4.5

4.5

star star star star star_half

14,612 User Reviews

8.0

Overall Score

Compare

4.5

star star star star star_half

14,612 User Reviews

8.0

Overall Score

Compare

The Good

The Bad

Bottom Line

Reviews

Write a Review

Company Details

Monthly Monitoring Price

Starting at

$19.95 - $54.95

Equipment Fee

Starting at

None

Activation Fee

Starting at

None

Contract Length

None

Warranty Length

Lifetime

Maximum Range from Base Station

1, 400 ft

Time in Business

19 Years

Company Headquarters

5050 Conference Way N., Suite 125 Boca Raton, FL 33431

Number of Reviews 14,612

info Source of Information

Author: Kaitlyn Short

LAST UPDATED: June 16th, 2024

Based in Boca Raton, Florida, MobileHelp serves clients in all 50 states. A leading provider of PERS (Personal Emergency Response System) technology, MobileHelp has been in the business of medical monitoring services for the past decade. As an industry leader, many medical alert system providers use MobileHelp's technology in their own products.

MobileHelp offers a variety of different medical alert systems, including cellular packages as well as landline packages, giving you the option to choose which protection works best for you.

Cellular packages protect anyone at home and on the go, using cellular service through AT&T and GPS satellite tracking technology. The at-home systems are great for those who need protection primarily at home; utilizing the AT&T cellular network, this system works independently of a landline.

MobileHelp offers low monthly monitoring fees, no equipment fees, no activation fees, no long-term contracts, and a lifetime warranty on all equipment. The company's monitoring center is certified and based in the United States.

Read MobileHelp reviews below to see what customers have to say about the medical alert provider.

Top Ranked Companies

#1 Medical Alert

8.5 Overall Score

4.2

star star star star star_border

(2,247)

View Profile View Profile

#2 Medical Guardian

7.9 Overall Score

4.5

star star star star star_half

(16,073)

View Profile View Profile

#3 Life Alert

7.6 Overall Score

4.9

star star star star star

(822)

View Profile View Profile

thumb_up

The Good

Positive MobileHelp Reviews
30-Day Money-Back Guarantee
$200 Visa Gift Card for Referring a Friend
Versatile Systems
GPS Satellite Tracking Technology
MobileHelp Connect Tools
Fall Detection Button
MobileHelp Cost

Positive MobileHelp Reviews

The majority of MobileHelp reviews are overwhelmingly positive, with most customers awarding the company 5 stars. Common feedback highlights MobileHelp's impressive customer service, quality equipment, quick response times, and overall company reliability.

MobileHelp complaints are limited, demonstrating a trustworthy company and a satisfied customer base. This provides peace of mind to potential MobileHelp customers looking to receive the best possible service; MobileHelp is clearly top-rated for a reason.

30-Day Money-Back Guarantee

MobileHelp offers a 30-day money-back guarantee for all customers, regardless of the plan or equipment purchased. This ensures a risk-free experience and can give customers peace of mind that they have a trial period to decide if MobileHelp is the medical alert provider for them.

$200 Visa Gift Card for Referring a Friend

MobileHelp has a referral program that awards you a $200 Visa gift card for every referral you send their way. All you have to do is tell your friend to mention your name when he/she calls to order a medical alert device through MobileHelp.

For additional verification, MobileHelp suggests calling them yourself as well to ensure you get full credit for the referral. Once your referral has been a customer for 60 days or more, MobileHelp will mail you a $200 Visa gift card.

This is a generous offering and if added to your monthly monitoring fees, could give you free service for up to 10 months. The referral money is additionally convenient because you can choose whether or not you want to put the money towards your MobileHelp bill or if you would prefer to spend the money on something else. Most medical alert companies give you credit towards your account rather than give you money you can spend any way you'd like.

Versatile Systems

MobileHelp offers simplified, but versatile medical alert systems to appeal to all types of lifestyles. All packages include a 30-day money-back guarantee, free equipment, free activation, no long-term contract, and a lifetime warranty.

Each medical alert device is also equipped with an emergency button, with two-way communication as an added precaution, that connects you to emergency responders at a certified monitoring center.

MobileHelp Classic

This in-home medical alert system is ideal for those who stay at home but want the security of a medical alert system. It is a cellular in-home medical alert system that protects you even when you don't have a landline phone.

MobileHelp Wired Home

This is a landline-based medical alert system with coverage up to 1,300 feet. No cellular signal is required since it is a landline connection hookup. The system works with a wearable alert button that can either be worn on the wrist or as a lanyard. The MobileHelp Wired Home also has a built-in speaker.

MobileHelp Touch

This system is a hand-held tablet with all the best features of the traditional medical alert system. The package includes an emergency help device as well as a cradle charger. The focus being on customization and easy-to-use features, The MobileHelp Touch has an 8-inch touchscreen display, in-home medication reminders (optional), a rotating picture gallery, cognitive games, and video-based doctor consultations.

The system is 4G LTE compatible and WiFi and Bluetooth-enabled. You can add an automatic fall button for an additional $10 per month.

MobileHelp Duo

This system doubles as an in-home medical alert system and a mobile alert system. It includes a base station that has an emergency button, a test button, a reset button, and a display of the time, date, and temperature. The system comes with one emergency alert device that includes a two-way speaker and a cradle charger. No landline is required for this system.

Mobile Duo

This is a two-for-the-price-of-one GPS medical alert system. It includes two help buttons, water repellent technology, and patented GPS technology. It can be used at home or on the go, and no landline is required since it is cellular.

MobileHelp Smart

This Samsung-powered smartwatch is GPS-enabled, easy to set up, and stylish. The watch has a built-in microphone and speaker, and you can view your local weather forecast with a built-in weather app. The MobileHelp Smart can also monitor your heart rate, calories you've burned, and steps you've walked. The package comes with a USB wireless charger that includes a LED indicator.

MobileHelp Solo

This system is an in-home cellular alert system that also protects you on the go, even when you don't have a landline. It installs in seconds and can be taken anywhere since the mobile device is small enough to fit in your pocket. The system includes a base station and an alert button with a GPS, cellular, and low battery indicator. It also comes with a cradle charger and a USB charging port.

GPS Satellite Tracking Technology

MobileHelp's focus is on GPS tracking technology. The company's Anywhere Help Button is their prized feature. Compared to some other companies in the personal emergency response niche, the Anywhere Help Button doesn't require a landline phone and can be used when taking walks, in the car, shopping, or on vacation. These alert systems will not only know who you are but where you are as well.

With this button, customers can contact help from anywhere. In the time that a cell phone 911 operator spends gathering personal information, a MobileHelp operator will have contacted the closest emergency responders and will have already explained this information to them.

Help will be on the way to the customer's current location already knowing the information they need to assist them. Once help is secured, MobileHelp's operators contact the customer's family, friends, and other loved ones.

MobileHelp Connect Tools

One feature MobileHelp offers is MobileHelp Connect® - a suite of online tools to help customers and authorized caregivers, such as family members, actively participate in monitoring the subscriber's health and well-being. MobileHelp Connect standard features are available at no extra charge and premium features are offered for an additional monthly fee.

MobileHelp's mobile GPS medical alert systems offer location services that can be accessed through MobileHelp Connect. Anyone with access to their Connect account can log in and lock in on the GPS device to locate their loved one.

MobileHelp Connect also offers system alerts that will notify you when the equipment has a low battery, is being tested or has been activated in an emergency. Features available will vary depending on the type of system and accessories used.

Within MobileHelp Connect, there are two additional features that can be purchased for just $5 more per month: Medication Reminders and Activity Tracker. The Medication Reminder lets users (or a family member) schedule medication reminders online using the Connect portal and schedule friendly reminders to the user to take their meds every day and on time. These audio reminders come through the Cellular Base Station (included with the Classic and DUO systems).

Activity Tracking allows a user to track their daily, weekly, or monthly activity levels to ensure they are keeping an active lifestyle. This feature keeps family members aware of their loved one's condition as they live independently.

Information is graphed through the MobileHelp Connect portal to help the user (or a family member) track trends to ensure a healthy lifestyle. It is also a great feature for families of people with dementia or Alzheimer's who tend to wander off. This information is taken through the Fall Detection Pendant and is kept within the Cellular Base Station (included with the Classic and DUO systems).

MobileHelp has just released a new service called "MobileHelp Connect Premium" which provides a lifetime price guarantee, protection from replacing lost or damaged equipment, and additional discounts on added services and accessories.

Fall Detection Button

MobileHelp now offers a product called "Fall Detection Button". The Fall Detection Button is an important feature that automatically sends out an alarm if you fall and are unable to press your help button.

Fall buttons have been shown to reduce injuries and deaths since there are times when seniors fall and cannot manually summon help. The Fall Button is also compatible with both the in-home and away units to ensure safety precautions no matter where you are.

MobileHelp Cost

MobileHelp's monthly monitoring cost starts at $19.99 with no equipment or activation fees, an extremely competitive rate with added perks compared to other medical alert companies.

There is also a lifetime warranty on all equipment, and you do not have to sign a contract to use MobileHelp's medical alert services. This is on par with other top-rated medical alert companies and ensures an affordable option for consumers looking for quality and reliable medical alert services.

thumb_down

The Bad

Limited to Areas Covered by AT&T
Additional Fee

Limited to Areas Covered by AT&T

MobileHelp only works for those who live in areas covered by the AT&T network. Their monitoring system works with a cellular network to deliver 3G service that works both at home and while away from the home. Unfortunately, if AT&T doesn't service a specific location, MobileHelp won't work well there. The AT&T cellular network provides coverage to 97% of the continental United States, however, you should find out if the service is available in your area before purchasing MobileHelp's medical alert service.

Additional Fee

One fine print issue concerns the Mobile Help Connect feature. MobileHelp Connect is free, but there is an additional cost of $5 per 30 additional location requests. The free feature only covers up to 30 location requests per month. This only becomes an issue if the person using the medical alert device is traveling a lot and family members have to check in on them constantly; if they are, pricing can add up.

gavel

The Bottom Line

MobileHelp is a reliable medical alert company with quality customer service, equipment, and overall medical alert services, giving MobileHelp a high star rating and an extremely satisfied customer base. No phone landline is required to use the MobileHelp medical alert system.

The company is one of the leading providers of M-PERS or Mobile Personal Emergency Response System technology, servicing all 50 US states, so potential customers will have peace of mind knowing that a MobileHelp alert device is available everywhere.

MobileHelp also offers MobileHelp Connect which is a platform that helps families track their senior loved ones while using their MobileHelp system.

MobileHelp has an affordable monthly cost and the company does not charge an activation or equipment fee. The medical alert provider does not require customers to sign any long-term contracts, and there is a lifetime warranty on all equipment.

There is also a 30-day money-back guarantee, so MobileHelp is completely risk-free. You can also refer a friend for a $200 visa gift card.

Read MobileHelp reviews below to hear about MobileHelp experiences from actual customers.

Was this content helpful?

thumb_up Yes thumb_down No

border_color Write a Review

User Reviews

Star Rating

4.5

star star star star star_half

14,616 Reviews

Review Breakdown

5 grade

75%

4 grade

15%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down

check_circle

Verified Customer

star star star_border star_border star_border

maureen

I have not responded until now because I am still uncertain about the reliability of MobileHelp. I am actually on hold now while William is arranging for a replacement pendant to be sent to me. I have gotten indications in my apartment several times that there is no cellular service. Obviously, that makes the system unreliable some of the time. I will find out when the replacement arrives whether it is the service of the pendant. The questions below are impossible to answer until I ascertain the problem. Additionally - the instructions in this box are so light that I could barely read it. Seriously - the best the "Best Company" can do?

1 year ago

Reply from MobileHelp

Hi Maureen, We have received your review and we are sorry to hear that our cellular systems have been unable to connect for coverage at your address. At MobileHelp, your safety is our number one priority, and we do offer a landline-based system for in-home coverage. You can reply to this message privately with your phone number and we would be happy to give you a call for further assistance. You can also reach us directly by dialing 877-827-6207. We look forward to speaking with you soon.

Apr. 3rd, 2024

check_circle

Verified Customer

star star star_border star_border star_border

William Tietjen Denver, CO

Two weeks into our provision of the Mobile Micro system and it failed today. Failed to test, failed to notify and generally failed to find a cellular signal. I was on the phone with Brandon and they will overnite a replacement micro button with accessories. I asked them, "do not ship via Fed Ex under any circumstances." The last time this happened it took a 2-day overnight 6 days to reach me and I had to track it down myself and pick it up myself after Fed-Ex failed to deliver it and started rerouting the parcel all over creation. It was a mess. Fed-Ex is no longer a reliable shipper. I asked this time that any shipper other than Fed-Ex be used.

2 years ago

Reply from MobileHelp

Hi William, We received your review and we apologize for the issues you are experiencing with the cellular coverage in your area. Our Technical Support team, a representative will be happy to further look into this with you and find a resolution for this issue. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Oct. 28th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Lee Ann Hug East Palestine, OH

I am giving a low rating because I was not put on the correct plan. I was told that it would be $20 a month before taxes. I was informed that the first bill would be around $70 due to a first time fee. My credit card was charged $131. I called and was told that I was on a quarterly plan. Ok thats not the end of the world but then I did the math and realized that was over $40 per month. I called back and found out that we were on the premium plan and an insurance plan was added. I said I never agreed to that. The rep I spoke to said "well Im sure I can pull up the phone call recording to prove you did.: That's the wrong answer to give a frustrated customer. I had him remove the insurance and kept the higher plan for my dad for the time being but this isnt right. If it would have been my elderly dad that signed up for this instead of me doing it for him he would have been confused, mad and would have cancelled. In fact he did that several years ago. He told me that the "price went up" and he cancelled. I didnt believe him then but I do now. I will give this one more chance because he already has the equipment but I will cancel if anything else goes wrong. So far not the best experience considering MobileHelp is supposed to be the #1 provider.

2 years ago

Reply from MobileHelp

Hi Lee Ann, We have received your review and we sincerely apologize for any inconvenience you have experienced with your order. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we are sorry if you received anything less. We would like to contact you to help resolve any ongoing issues. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 3 for Customer Service. We look forward to speaking with you soon. Thank you for being the most valued part of our MobileHelp family.

May. 27th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Elizabeth Olivarez San Francisco, CA

I rate them on what they did to help me set up the equipment to provide me service. Initially when I applied for their service, they were helpful & efficient. But they delayed sending the equipment to me by at least 9 days though they were already charging me for the service. After I got the equipment, I was told to provide additional information on myself that would help the responder to know how to reach me. They did not explain, how I could enter their internet website portal to enter the additional needed information. I sent at least two emails and wait for them to explain how to do this. Finally after about 2-3 weeks later a technician called me and set up the system to enable me to log into the portal. All this time I was paying for service that I would not be able to receive if an emergency came up. This concerns me because I wonder if in a real emergency they would respond quickly to my needs to as quickly as they responded to accepting my purchase of their services. So as of now, I don't trust their ability to respond to my emergency needs. Their machine & instructions were easy to follow. I assume their equipment is good. I haven't had any emergencies, so I cannot rate them on their services.

3 years ago

Reply from MobileHelp

Hi Elizabeth, We received your review and we apologize for any inconvenience you have experienced. We are happy to know that you have not had any emergencies, and we hope to continue to provide you with the peace of mind you need while you continue to stay safe. The first payment is made at the time of the order, as the equipment ships already active and ready to be used once it arrives. We apologize if there were any delays with delivery, however our records do show that the package was delivered within the standard time frame. At MobileHelp we pride ourselves in providing a great experience to our customers, and we want to make sure you have received nothing less. Please do not hesitate to contact us if any further assistance is needed with your account. You can reach us directly by dialing 877-827-6207. Thank you for being a valued part of our MobileHelp family.

May. 19th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Marie Hubbert 47441

a friend of mine told us that she had it and gave us the information so we just picked it I guess. I fell about a month ago. and I lay on the floor and I couldn't get up and my mother daughter got the door open and then made the rescue truck came and got me and took me to hospital and check out and I didn't break anything so but I'm ninety seven years old and I don't get around. Well I don't really know I had no experience in a company before so I just don't know. Well after I lay down on the floor and part of it the next day you won't have you don't. Honey I just got it hoked up and I don't really know much about it.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Ginny And Frank Chandler Columbia, MD

The first person that we talked to was very thorough, he went through everything and we were very impressed, especially because it was on a Saturday night. We received the whole package by the next Wednesday or Tuesday. We had a rough first night with it though. My husband and I both have the lanyards and the main system is downstairs in the kitchen. He accidentally pushed his button and they started calling from downstairs. He was trying to answer, tell them that it was not an emergency, but they couldn't hear us upstairs. In the end he went downstairs and was able to communicate with them. This was at one thirty in the morning, he had the lanyard around his neck and the other takeaway handy cell phone was plugged in downstairs. If I had the hand held device upstairs with me I would have been able to communicate. The thing is, that's plugged in downstairs near the front door so I remember to take it when we leave. I was disappointed because part of the reason we got it was to have it in the house and being able to talk to them from anywhere inside. That was not a good first night. We've had different kinds of problems with the system before, but those were with the lanyard itself not lasting enough. My husband said we should give it a try for a couple more days to see what happens. He's quite satisfied with that but I'm not so sure myself. If we're up stairs and we fall, the machine in the kitchen downstairs won't be able to hear us. Since then we've both been wearing a lanyard and I carry the cell phone with me. Besides that, everything seems to be well made and well put together.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Kathleen Tavares Prescott, AZ

I have the unit in my house, and I had an experience about 2 weeks ago in the middle of the night that was not good. I was probably 25 feet away from the unit. It sounded tinny, and I couldn't understand the gentleman who answered the call, and he couldn't understand me. He hung up, and did not ever call a paramedic. They did contact all of the 3 people that are all in my contact list but then when one of them went to call relatively soon after he got the initial call, then he was put on hold and said he would be answered in the order the call was received. If you get a phone call in the middle of the night because you have a family member that needs help, and you call back the number, and you get that you're in the line to be answered, that's very disconcerting. That was at 3 in the morning. Another member of the family got his message at 7 am, which was not any fault of Mobile Help, and the other member of the family got hers at 8 am, and that was also not the result with the problem with Mobile Help either, but they all got the same message: that they were on hold and their call would be answered in the order received. That was a lot of red flags up for my family members. I used it a lot since then, too. I've fallen and gotten a concussion. I was here with a care giver at night, and she pushed the button because my biggest problem is when I fall I don't think to push the button, in fact I was going to call today to have that extra service put on.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Marsha Ratoff Los Angeles, CA

I was with a different company that, well, I couldn't use the device at night because I needed to leave it charging. I would get up once or twice during the night and to go from my bed to the bathroom I just had no protection. Mind you, those were the times when I was groggy, tired, and most likely to fall down, so I decided to switch to something that would protect me even then. My problem now is that the button goes off in the middle of the night when I'm sleeping. It's because the pendant is around my neck, so when I turn over it goes off. That happened a lot and, you know, they were actually slow at responding to those calls. I didn't spend so much money for it to be that way. I don't like it.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Ita Englewood, CO

There are many problems with the Mobile Help service. 1. The fall button activates even when there is no movement whatsoever. For example, my mother was sitting with me at the dining room table and didn't even move, and the button activated. She is constantly being awoken in the middle of the night by a phone call because the button activated. 2. The mobile device cannot identify where she is. She has stopped taking the mobile device because, on at least 2-3 occasions, the button activated when it shouldn't have and the device couldn't locate her. On one occasion, when Mobile Help couldn't contact anyone, they sent the fire department to her home, not to where she was, and they would have knocked down her door if a neighbor hadn't intervened. On at least three occasions when the mobile device activated, I spoke to Mobile Help and they had her location as somewhere where she had been earlier in the week. 3. On a couple of occasions when she did fall, the fall button did not activate. 4. You have already sent a new mobile device and a new help button, so I don't think you can improve your service. We feel we are paying extra for a fall button and a mobile device, neither of which is functioning properly. 5. The one positive about Mobile Help is that your customer service and help staff is very friendly and helpful, but they cannot correct the problems with the system. 6. I welcome an e-mail or a phone call to discuss these issues. You can contact me initially at the e-mail that the survey was addressed to. Thank you for the opportunity to comment.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Mahipal Ghemawat Santa Clara, CA

Service is poor! I made a shoulder-high test long back but the result was not communicated for a long time. The package did not include any LOCKBOX. No response about this missing LOCKBOX for weeks even after reminders. Even after repeated reminders, the LOCKBOX was mailed only by GROUND! The LOCKBOX did not fit my door handle but no response from MobileHelp! I had to arrange myself a SHURLOCK to make your LOCKBOX fit in my door handle.

1 year ago

Reply from MobileHelp

Hi Mahipal, We received your review and we apologize for any inconvenience this has caused. The complementary lockbox that comes with our system is recommended for emergency access, however it is not mandatory. You can also use different site access methods if you prefer. Please do not hesitate to get back in touch with our Technical Support team should you need any further assistance with your account or equipment. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. You can reach us directly by dialing 877-827-6207. Thank you for being part of our MobileHelp family.

Mar. 13th, 2024

check_circle

Verified Customer

star star star_border star_border star_border

Rick nicholson Mulvane, KS

I do not understand why I get a call that my unit is low on battery when it is not. It was only 1 day, 16 hours when I got the call. Also why is my son getting a call when my unit is supposed to be (so called low)? Also the people you have do not understand my questions when I have called them, all they want to do is check my unit when I do not have a problem with it.d

2 years ago

Reply from MobileHelp

Hi Rick, We received your review and your feedback is important to us, as we are constantly working to provide our customers with the best experience possible. We're sorry to hear that our system did not fit your needs, but please let us know if there is anything we could have done differently to earn a higher score. We would be happy to discuss alternative systems that may better suit your needs. Our Technical Support team is always happy to help, and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family

Sep. 29th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Laurie Miller Foxboro, MA

First of all I wasn't told that the bracelet does not have fall detection and I only found out when I fell and it didn't alert! I then was told that I would have to wear the necklace which is one thing I did not want to do. The second thing is that once I begin wearing the necklace it alerts constantly! I probably shut off a false alarm at least 2 to 3 times a day!

2 years ago

Reply from MobileHelp

Hi Laurie, We received your review and we apologize for any inconvenience you have experienced with the equipment. If you have not yet had a chance to speak with our Technical Support team about these concerns, a representative will be happy to help review the equipment with you and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? We are always happy to help, and we can be reached directly at 877-827-6207 Option 1. We look forward to speaking with you soon.

May. 21st, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Sandra cabrerahall Naples, FL

Although I detects a fall the button is too sensitive even when u take the device off I'm more mobile and active than most people my age I'm 60 in age I go swimming fishing camping and kayaking if I have to leave the device on the charger all day then I'm paying for a device that is not functioning properly the point is to be safe and confident

2 years ago

Reply from MobileHelp

Hi Sandra, We received your review and we apologize for any inconvenience you are experiencing with the automatic fall detection. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. Our Technical Support team will be happy to assist you with the equipment. The automatic fall detection feature can also be removed, and added again at a later time, if it does not fit your lifestyle at the moment. What would be the best number for us to reach you on? You can also reach our Technical Support team directly at 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.

May. 13th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Kimberly Meserve Opelika, AL

I activated the pendant it took 3 minutes to get connected then she asked if it was an emergency I said no I just needed help lifting him. Then she contacted the sheriff's department and relayed the message it took an hour for the sheriff's department and they still wasn't there yet so I picked my husband off the floor and hurt my arm. I called the sheriff's department back and cancelled the call.not good service at all.

2 years ago

Reply from MobileHelp

Hi Kimberly, We received your review and we apologize for any inconvenience you have experienced due to this incident. At MobileHelp, your safety is our number one priority, and if you have not yet had a chance to speak with our Technical Support team about this incident, a representative will be happy to review the equipment with you to make sure everything is working properly. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

May. 6th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

GEORGE FRANKE Hazlet, NJ

THE FIRST DEVICE REQUIRED CHARGING IN LESS THAN 28 HOURS. I REPORTED IT AND THE DEVICE WAS REPLACED WITH THE ASSURANCE THATAFTER CHARGING IT SHOLD BE GOOD FOR 3 TO 4 DAYS. UNFORTUNATELY THE SECOND DEVICE AFTER CHARGING OVERNIGHT ONLY LASTED 52 HOURS. I AM SERIOUSLY CONTEMPLATEING RETURNING THIS CEVICE AND CANCELLING THE SERVICE, I WILL SEE HOW LONG THE DEVICE LAST AFTER LAST NIGHTS CHARGE

3 years ago

Reply from MobileHelp

Hi George, We received your review and we apologize for any inconvenience you experienced with the equipment due to the battery life. We are glad to hear that you were able to connect with our Technical Support team about this issue. We also offer a variety of different systems, and we would be happy to help you find one that may better suite your needs. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Mar. 4th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Brady Boyd Snohomish, WA

We had a situation arise last week where my mom clicked the button on her necklace calling for help. My wife is the first family member on the call list. However, my wife was not contacted by Mobile Help until approximately 20 minutes after my mom called for support. Also, the fire fighter was not provided the key code to enter the home until 30 minutes after the emergency button was pushed.

3 years ago

Reply from MobileHelp

Hi Brady, We received your review and we are sorry to hear about this incident. What would be the best number for us to reach you on? Our Technical Support team will be happy to look into this with you and help resolve any issues. At MobileHelp we pride ourselves in providing a great experience to all our customers and we want to make sure you receive nothing less. You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Nov. 9th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Heather Honeycutt Abbottstown, PA

I am not sure why but the base station will lose signal strength. I have to turn the base off at the on and off switch wait for a minute or two then I can turn it back on. This resets the base and the signal returns. Not happy this is happeningüò°. My mom is 76 and does not think to check this. One day she may need to use this thing and what happens if the base drops the signal??

3 years ago

Reply from MobileHelp

Hi Heather, We received your review and we definitely understand your concern. We apologize for any inconvenience this has caused you and we will be more than happy to help resolve this issue. At MobileHelp we pride ourselves in providing a great experience to our customers, and we want to make sure you receive nothing less. Our Technical Support team can help review the equipment and provide any replacements needed. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon and getting this issue resolved.

Oct. 28th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Janelle Baldwin Fond Du Lac, WI

It takes a long time for the Mobile Help people to answer the calls. Then they are asking a series of questions over central device that cannot be heard rooms away. This has caused alot of confusion for my parents when they have pushed the button. The sound on the central device cannot go up high enough for my parents who are NOT hard of hearing. I could barely hear them across a room.

3 years ago

Reply from MobileHelp

Hi Janelle, We received your review and we apologize for any inconvenience you are experiencing with the equipment. At MobileHelp we pride ourselves in providing a great experience to our customers, and we want to make sure you receive nothing less. Our Technical Support team would be happy to review your account with you and advise on any equipment alternatives that may better fit your lifestyle. What would be the best number for us to reach you on? Please let us know if you have any questions, you can reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon.

Aug. 26th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

jean layton Bridgeport, CT

too large & heavy the Carry Mobile Device or hang around neck * the NECK PENDANT scratched breast at nite & Both cannot be worn with car Seat belt on !or they set off alarm üî•When carry in arms the Pendent went off Got phone call too long with # while turning off alarm so EMT came they said Mobile **never cancels ** Need Alert that is easy Please respond or call me to discuss !

3 years ago

Reply from MobileHelp

Hi Jean, We received your review and we would like to apologize for any inconvenience you are experiencing with the equipment. We would like to contact you to further assist with finding a resolution for these concerns. What would be the best number for us to reach you on? At MobileHelp we pride ourselves in providing a great experience to our customers, and we want to make sure you receive nothing less. You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon.

Jul. 21st, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Rita Bendorf Puryear, TN

Carrying two items for the mobile unit is not practical. You can't wear both items around neck, broke my cross necklace, I have concerns about putting in purse, accidently button pushed. I also dislike having to make room for 2 charging stations. The most concerning is with my big house, I may fall and if the necklace doesn't have a speaker that I can talk in, I may be to far away for any one to hear me or them me. Don't like that set up.

4 years ago

Reply from MobileHelp

Hi Rita, We received your review and would like to contact you to resolve any issues or concerns that you have. Our Technical Support team would be happy to advise of any best practices for comfortably traveling with your equipment or help find a better system alternative for your needs. What is the best number for us to reach you? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Jan. 20th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Carol

It just isn’t the product for me. I called because I wanted to send it back and the salesman spent time to convince me I did not want to send it back and extended my thirty day trial. I don’t like the bright lights on the equipment. It is very distracting. If they didn’t have them flashing 24 hours a day I might love it but as it is I don’t use it.

4 years ago

Reply from MobileHelp

Hi Carol, We received your review and would like to contact you to address any unresolved issues and ensure you have the best system for your needs. What would be the best number for us to reach you on? We apologize for any inconvenience that you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Nov. 19th, 2020

check_circle

Verified Customer

star star star_border star_border star_border

Anonymous Palatine, IL

It's a lot of money and I am not crazy with how the system works. I don’t like that I have to take it with me everywhere I go. I don’t understand the different colors that show if it is connected in my house. It may be good, I just don’t know enough. It worked when I tested it but it goes off in the middle of the night to tell me the battery is low and that wakes me, which I don’t like.

4 years ago

Reply from MobileHelp

We would be happy to help you understand your system. Give us a call at 877-827-6207.

Aug. 5th, 2020

check_circle

Verified Customer

star star star_border star_border star_border

Marjorie

Customer service is difficult to deal with. I dislike that don't call my emergency contact right away, they try to get me to speak through the box first and it would prefer if they just called my contact. I needed help once and they asked if it was an emergency and I said no call my contact but they cut me off and didn't call my contact because it wasn't a bad fall. I think I will probably change companies as soon as my contract is up.

5 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Susanne

When my mother fell, it triggered an alarm and then when she first got it, just bending over it triggered the alarm, so I'm not quite sure this unit is really working as we want it to work. The salesman was really good but when I called the technical service, that wasn't so good. I'm not so sure it's the right product for us because it didn't work when we wanted it to work.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Mark Columbus, GA

I got the device a couple of weeks ago and they said it would go for up to forty eight hours on a charge. This device runs down approximately ten percent every hour, so I'm returning the watch. I haven't had any problems with customer support. They've been exceptional. Unfortunately since it hasn't really worked properly for me, I'm returning it to go with a different device.

6 years ago

Reply from MobileHelp

Mark,

We are sorry to hear you had trouble with the watch. We are happy that we were able to get you another system that fit your needs better. Thank you for being a valued part of the MobileHelp family!

Kind Regards,

MobileHelp

Jul. 26th, 2018

check_circle

Verified Customer

star star star_border star_border star_border

Gladys Gold

This battery charge lasts much longer than other companies, I'm out of the house for a long time and I don't want it to go dead on me. One time I used it to test it and it took a very long time before somebody got to me, they said it was a normal time but to me it was a very long time. I don't trust it 100%, if I go up a distance away from where it's being charged I think they would hear the alert but wouldn't be able to hear my voice. Customer support is always there for you.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Bonnie

The customer service is NOT as friendly or compassionate as the previous company had I a device through. The batteries are always dying. The whole having to mail devices back and fourth is a pain. One I had to return because it just didn't work at all. The main mobile charging device. There ar definite better/higher quality companies for this out there.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Robert Kahler Anniston, AL

I got it in case of concussions if I fall. I like the concept, but I'm not happy with the company. I'm a little discouraged for having to purchase another piece, and I have to wait a month in order to get it. I had to replace it because they got wet. I don't feel as though I should have to replace that, that should be covered. I had it less than two weeks when they got wet. I can't see spending fifty dollars for another part, and I would have to buy a service in order to get it cheaper. I already had recommended them, but I'm sorry I did; I won't do it again.

7 years ago

Reply from MobileHelp

Robert,

It was a pleasure speaking to you today. I am happy we were able to resolve your issue. Thank you for being a valued part of the MobileHelp family!

Kind Regards,

MobileHelp

Mar. 30th, 2018

check_circle

Verified Customer

star star star_border star_border star_border

Shirley Cunningham Sioux Falls, SD

I've been having a lot of surgeries and I live alone. I have been kind of out of it, so I needed something so that I could contact help. It just happened to be the one available right then, and I saw some advertisements, so I decided to go with that. I would hope that they are available and help when I need it. I like the idea that they have a lock box so that the police or other responders can get in to my house by just opening the door; that's a good thing. I set the lock box up between my doors, but they never contacted me to ask where it is.

7 years ago

Reply from MobileHelp

Shirley,

Thank you for your review. We have attempted to contact you, but were not able to reach you. Any updates to your profile, can be completed by calling customer care at 877-827-6207. Please call us at your earliest convenience so that we can update your site access information. We look forward to speaking to you!

Best Regards, MobileHelp

Mar. 30th, 2018

check_circle

Verified Customer

star star star_border star_border star_border

Sondria St. Louis, MO

My husband has had several falls, and we were concerned that he would fall again while he was alone, so we purchased Mobile Help for him. He already fell off the bed one time, and the representative was able to send help immediately, so that was alright. I don't have a certain feeling for the service, it's just knowing that help is available if you need it.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Lee Oxford, MI

The ability to track a person is VERY POOR because the response does not come promptly or never comes. This is a feature of Great Call and the only reason we dont change back is Im waiting for a good wrist alert to come on the market. Otherwise Please improve this feature as I will not rate anything about Mobile Help good since this is so critical.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Diana Mizusawa Albuquerque, NM

My dad was falling too much, so he needed a service like this. The sales team was alright, and the equipment was okay, however, we've had some trouble with the devices. My dad has Parkinson's and he cannot put the wrist band on and off, so I need to find something that's stretchy, so he can put the wrist band on. Plus, the string for the neck thing wasn't very comfortable, and then they told me they were going to give me a button for the shower, but it turns out that was extra, so I don't know what happened there.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Margaret Mcenaney Fort Edward, NY

I'm not really pleased at all with its fall detection device. They called us about 4 times in one night, and nothing had happened. My mother hasn't used it, but it's comforting to know that the service is working, and that every time there was a fall signal, somebody would call. I was really impressed with the gentleman we spoke with, John Donnelly. He really did a wonderful job,

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Lela Nie Graford, TX

The Sales Team was very great; everybody's real nice. Considering my dog knocked me down a few times, and that I'm in an isolated area, I thought I'd give it a try. I do have to say, however, that I'm not satisfied with the service itself. I'm going to cancel it. Besides that, everybody was nice, polite, and very helpful; I just think their product is the best.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Anonymous Rio Rancho, NM

I'm traveling most of the time, so I just thought that it was a good idea to purchase this for myself. I'm satisfied with the service itself and the representatives did a good job too, however, I don't know how to test it. Communicating with the representative of MobileHelp was not the simplest thing. I canceled the fall service because I'm an active person, and I'm still waiting the refund for the cancellation of that device. This goes back 2 months ago.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Kay Denton, TX

I have been worried lately about falling and not being able to get up, so I decided I was better off to wear something that would allow me to call for help if needed. The salesman was great on the phone and I have been satisfied with their service. The only thing I'm worried about is that I have not been able to hook up my GPS device because I can't move the furniture around to hook it into a phone line.

8 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Sondra Kranich Hollidaysburg, PA

I took a fall once so I decided that I need this in case it ever happens again.This one is very inexpensive compared to some of the others. The product is very easy to use and very straightforward so I would recommend it. Although it is relatively sensitive because one day I did get a call asking me if there was a problem and I said I don't think I pressed the button so it must have happened by mistake.

8 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Geneva Crockett, TX

I'm not happy with it. Actually, I should have been told when I ordered it, it would need to be charged. I wouldn't have gotten it. Also, the only thing I'm using is the button. I don't need the lock. I don't need anything during the day. The main reason I got it was to have it at night, but that's the only time I am able to charge it. then.

1 year ago

Reply from MobileHelp

We received your review and we are sorry to hear that you are not completely satisfied with the equipment you received. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment alternatives you may need. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Mar. 13th, 2024

check_circle

Verified Customer

star star star_border star_border star_border

Juan Fort Lauderdale, FL

I’m not thrilled about their monitoring department. I was told they had Spanish-speaking people and it takes way too long for them to be connected and at 96 years old minutes can seem like ours and that’s the way I was sold on it that they had plenty of Spanish-speaking people in the call center

1 year ago

Reply from MobileHelp

Hi Juan, We received your review and we sincerely apologize for any inaccurate information you have received. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Our emergency operators are able to provide support in a multitude of different languages, including Spanish, with the help of an interpreting service. What would be the best number for us to reach you on for further assistance with your account? You can also reach us directly by dialing 877-827-6207 Option 1. Thank you for being a valued part of our MobileHelp family.

Jun. 17th, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Pat Spooner Arlington, TX

Problems with pendants. First pendant was replaced and now having issues with second pendant. Tech Support unable to diagnose problem after two calls today with testing and now want to call back tomorrow's morning for more testing before a decision can be made whether to or not to replace the second pendant.

2 years ago

Reply from MobileHelp

Hi Pat, We have received your review; we are happy to see that you have been staying safe. But we certainly apologize for any inconvenience the incident has caused you. We are also glad to see that you have already spoken with our Technical Support team for possible solutions. We would be happy to discuss alternative systems that may better suit your needs. Our Technical Support team is always happy to help, and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family

Oct. 13th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Catherine J Brockington Saco, ME

There is no way to increase the volume on the necklace device. The necklace device doesn't work well in rural areas with spotty cell coverage. There's no way to connect the device to internet for better coverage. The device fails miserably in a home with a metal roof.

2 years ago

Reply from MobileHelp

Hi Catherine , We received your review and we are sorry to hear that you are not happy with the equipment you received. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Sep. 29th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

SusAn Grosse Ile, MI

Way too big and heavy to wear. Does not stay charged very long. Too sensitive. Alerted about a fall when I was just taking it off from around my neck. Went off immediately when I set it down GENTLY! Most expensive piece of crap I ever wasted my money on

2 years ago

Reply from MobileHelp

Hi Susan, We received your review and we are sorry to hear that you are not happy with the equipment you received. It seems like you have not yet had a chance to speak with our Technical Support team about this concern. We do offer different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon

Sep. 1st, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Dawn C Dera Reston, VA

We are actually sending the system back. My mom can not be heard through the base system and the system went off without her touching it. We tried working with customer service and she could be heard when they tried it ut myy mom could not be heard when she tried it last week. Very frustrating!

2 years ago

Reply from MobileHelp

Hi Dawn, We have received your review and we apologize for any inconvenience you have experienced with the equipment. We are glad to hear that you were able to connect with our Customer Service team about these concerns. At MobileHelp, your safety is our number one priority, and our Technical Support team is always happy to assist with resolving issues with the equipment and providing any replacements needed. Please let us know if there is anything we can do to continue providing you with coverage. What would be the best number for us to reach you on for any further assistance? You can also reach us directly by dialing 877-827-6207 Option 1. We will be happy to welcome you back into our MobileHelp family if there is anything we can do to help keep you or a loved one safe in the future.

May. 27th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

Diane Labrecque Salem, NH

My father fell out of his office chair. He landed fairly hard on the floor. Your alert button never triggered. Thankfully a caregiver was present to call for help. My dad was having a problem reaching his button to call for help. Very disappointed with this!

3 years ago

Reply from MobileHelp

Hi Diane, We received your review, and we are sorry to hear about your father's recent fall. We are glad to know that a caregiver was present for assistance at that time, and we would like to contact you to help prevent this from happening in the future. At MobileHelp, your safety is our number one priority. What would be the best number for us to reach you on? You can also reach Technical Support team directly at 877-827-6207 Option 1. We look forward to speaking with you soon.

Apr. 1st, 2022

check_circle

Verified Customer

star star star_border star_border star_border

June Martin Commerce Township, MI

Other issues as well as this one (unable to add on more at end of this review):Items difficult/impractical to wear when active, especially in summertime, for example, when bicycling, playing tennis and pickleball, on the lake when kayaking.

3 years ago

Reply from MobileHelp

Hi June, We received your review and we would like to apologize for any difficulties you are experiencing with the equipment. What would be the best number for us to reach you on? We would like to contact you to further assist with resolving any issues you are experiencing with the equipment. At MobileHelp we pride ourselves in providing a great experience to our customers, and we want to ensure you are receiving nothing less. You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Jun. 16th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Jordana Santa Monica, CA

They were 100% completely fantastic as I ordered the unit, received the unit, and set up my profile. But now that I need to return it, box unopened, due to a change in my mother's help, I cannot get any help at all. The promised ease and deficiency of a refund and a response is completely false.

3 years ago

Reply from MobileHelp

Hi Jordana, We received your review and we apologize for any inconvenience you experienced during the cancellation process. At MobileHelp we pride ourselves in providing a great experience to our customers, and we would like to ensure that you receive nothing less. We would like to contact you to further assist with any unresolved issues. What would be the best number for us to reach you on? Please let us know if you have any questions, our Customer Service team can be reached directly by dialing 877-827-6207 Option 3. We look forward to speaking with you soon and getting this issue resolved.

May. 19th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Sylvia McElroy Augusta, GA

Response experiences of my friend which saved her life on at least one occasion and assisted her on other non-life threatening emergencies led to my selecting Mobile Help over other companies. I accidentally bumped my Fall Pendant against something and the emergency system activated immediately.

3 years ago

Reply from MobileHelp

Hi Sylvia, We received your review and we apologize for any inconvenience you have experienced regarding the false alarm. We are glad to see that you previously spoke with our Technical Support team regarding best practices for using the equipment and avoiding false alarms. We are always happy to help with the equipment if any assistance is needed. Please do not hesitate to contact us any further assistance is needed. You can reach us directly by dialing 877-827-6207 Option 1 for Technical Support. Thank you for being a valued part of our MobileHelp family.

May. 19th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Tim

It is too expensive. When I called to cancel my service, they dropped my bill by half which means they were charging me double what they needed to be charging me in the first place. It is not very impressive and hard to get a hold of somebody though it is better than nothing.

4 years ago

Reply from MobileHelp

Hi Tim, We received your review and would like to apologize for any inconvenience you have experienced. At MobileHelp we pride ourselves in providing a great experience to our customers. We want to ensure that you have not experienced anything less. If you still have any concerns or unresolved issues, please let us know what the best phone number would be to reach you on? We look forward to speaking with you soon. You can also reach Customer Service directly by dialing 877-827-6207 Option 3. We look forward to speaking with you soon.

Dec. 13th, 2020

check_circle

Verified Customer

star star star_border star_border star_border

Sara

The product does not wok well in my assisted living facility. It has a limited range. That was not clear in the all the specs I got for it. They provided me with a lot of details. They are not available over the weekend. The pendant is also very sensitive. Even when I set it down, it signals that I have fallen.

4 years ago

Reply from MobileHelp

Hi Sara, We received your review and would like to contact you to resolve any issues. Our Technical Support team would be happy to go over alternative systems that may better fit your needs. What is the best number for us to reach you? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon. Technical Support is also available Saturday and Sunday.

Oct. 20th, 2020

check_circle

Verified Customer

star star star_border star_border star_border

Gayle Wilkerson Litchfield Park, AZ

I can't wear the one around my neck because I am a heart patient and have to wear equipment with a strap across my body and I am afraid wearing the alert would interfere and cause the alarm to call you when I would not need it to.

4 years ago

Reply from MobileHelp

Hi Gayle. We are going to have our Technical Support Team reach out to you, to go over your equipment and answer any questions you may have. We want using our equipment to give you peace of mind!

Aug. 21st, 2020