Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Debbie Clark

I am always treated with respect and I feel like they truly care

5 years ago

Reply from Medical Guardian

Thanks for the review Debbie. We do care, and we're happy that it shows!

Nov. 29th, 2018

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Verified Customer

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Colleen Decker

Easy order, easy set up, guided by customer service agent. Works great.

5 years ago

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Verified Customer

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Doyle Disbrow Lake Placid, FL

Easy to wear and makes me feel safe . Very good customer service.

5 years ago

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Tricia San Lorenzo, CA

Very good service! My only complaint is that falls don't always work to alert help.

5 years ago

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Ella Powers Memphis, TN

Provides security for our love one. Sales people were super helpful.

5 years ago

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Verified Customer

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Jeanne Marcovitz Monroe, LA

Only had a short time, but they seem to answer in a timely manner when I test

5 years ago

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Verified Customer

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Elizabeth Gosnell Cambridge, MD

Son & Daughter-In-Law are not being notified when I test my pendant, as requested at nleast twice.

5 years ago

Reply from Medical Guardian

Elizabeth, thanks for the review. Our Customer Care team will be in touch about your request. We apologize for the delay in getting this set up for you!

Nov. 29th, 2018

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Verified Customer

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Captain Donnetta Roy Baltimore, MD

They are absolutely Amazing and very kind and reliable staff

5 years ago

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Ken Crystal Lake, IL

it is reliable, very easy to use, it is onvenient, and it is accurate

5 years ago

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Roberta Oakdale, PA

The man that came up and took care of it for me did a wonderful job.

5 years ago

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Gary R Elizabethtown, KY

The customer service has responded every time I tested the device.

5 years ago

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Roger Warrensburg, MO

They knew where I was at and the question I had was answered right away.

5 years ago

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Verified Customer

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Mary Lou

It's worth every penny. I would suggest to anyone living along to get this.

5 years ago

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Verified Customer

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Ivan Virginia Beach, VA

They were there when they got the equipment installed and check in. That's the last I heard from them.

5 years ago

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Verified Customer

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Dorothy Iowa City, IA

The watch device interferes with my daily activities, and the necklace gives my neck a rash.

5 years ago

Reply from Medical Guardian

Dorothy, thanks for the review and feedback. One solution in your case may be to change out the lanyard for your neck pendant to another of your choosing. A craft store may have something to your liking. Other customers have had success with this in the past. Don't hesitate to reach out with any other questions or concerns!

Nov. 29th, 2018

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Ruth A Croydon, PA

They're very attentive and do everything they possibly can to help you out.

5 years ago

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Verified Customer

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C. Redmond, WA

They are very helpful and do not require a long-term commitment.

5 years ago

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Ruth Milledgeville, GA

I accidentally used it twice, and they answered within 2-3 minutes.

5 years ago

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Jon Mentor, OH

The people have knowledge and are concerned about what might be bothering the customer.

5 years ago

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Robert Columbus, OH

They seemed pleasant and professional enough when I called for a test.

5 years ago

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Verified Customer

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Charles Miami, FL

The device just sits on the floor and I can wear a pendant if I need to.

5 years ago

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Verified Customer

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Peggy Lansing, MI

I haven't had to use it that much, but when I have they have been very helpful.

5 years ago

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Verified Customer

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George Stanley Candler, NC

The fact that it is wireless and works during a power outage..

6 years ago

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Verified Customer

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Betty Phillips Mesa, AZ

like portability at home and away. small compact.easy to take in my purse.

6 years ago

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Verified Customer

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Melissa Albrecht Rochester, MN

Reliable Service, prompt delivery. Easy for my 4 year old to use if necessary.

6 years ago

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Alice Merritt Island, FL

Every time I have needed to contact them, I got the information that I needed.

6 years ago

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Anonymous

Customer service is personable. The material used for the necklace keeps sliding and doesn't stay in the same place.

6 years ago

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Verified Customer

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Ann

Customer service answers all of my questions. The device is easy to use.

6 years ago

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Verified Customer

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Debbie

I was drawn the Medical Guardian by the price and the equipment offered.

6 years ago

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Verified Customer

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Harold

Customer support answers quickly but not as quickly as I had hoped.

6 years ago

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Willard Bradenton, FL

I've only had to test the equipment and the response is very good.

6 years ago

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Richard Adrian, MI

They have answered my questions, stayed on the line, and it was easy to set up.

6 years ago

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Barbara Cincinnati, OH

My mom accidentally pushed the button one time and they were very responsive.

6 years ago

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Barbara

The person I spoke to was very thorough and it's a wonderful device.

6 years ago

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Judy Palisade, MN

They have been very responsive during our testing. The device is a little bulky.

6 years ago

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Marshall And Betty Fort Walton Beach, FL

They've been attentive and provided the answers I needed when I called.

6 years ago

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Evelyn North Augusta, SC

I don't have any complaints. It's been really great customer service.

6 years ago

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Herminia Lompoc, CA

Customer service reps answer pretty quick. It's worked so far.

6 years ago

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Judith H Zellwood, FL

I have the necklace and bracelet, and they answer every time I call.

6 years ago

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Kathy Oshkosh, WI

Any time that we try to test call or anything, everybody is really good.

6 years ago

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Peter Brooklyn, NY

When I check to make sure the device is working, they are very prompt and dependable.

6 years ago

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Verified Customer

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Steven The Bronx, NY

When I called in to test the device, they answered right away.

6 years ago

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Anonymous Martinsville, IN

You can have one on your arm or neck, and I'm fine with the price of it.

6 years ago

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Verified Customer

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Martha Commerce, GA

When I called, customer service answered quickly and helped.

6 years ago

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James Columbus, OH

This service is one you can depend on, and use for many reasons.

6 years ago

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Alixe

Had to use it last Sunday, and they were here within minutes.

6 years ago

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Phillip Lowell, AR

I've tested it and learned how it is going to happen and they were good to me.

6 years ago

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Andrew

Customer service is good at their job. They're good at what they do.

6 years ago

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Ann Zanesville, OH

I nudged it by accident and it went off and they've been so nice.

6 years ago

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Verified Customer

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Ellen San Diego, CA

I have the device on my wrist and one of them was broken. I don't like the idea I can only use it inside the house.

6 years ago