Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Jean Fort Collins, CO

It gives me that feeling of security when I'm in my apartment by myself. If I should need help, I'd have a way to call.

2 years ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review Jean! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Feb. 9th, 2023

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Don Prescott, AZ

We're just glad to have it and feel like it's the protection that our daughter wanted us to have.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Don!

Feb. 10th, 2023

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Anonymous Erie, PA

I've tested it. I charge it up all the time. I'd recommend it. It's good to have.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review!

Feb. 9th, 2023

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George Long Beach, MS

I didn't want the bracelet type, I don't like the necklace type, so they have me a clip on my belt.

2 years ago

Reply from Medical Guardian

Hello George, thank you for your response on our service! We are glad to know your experience with our team went well. Thanks!

Feb. 9th, 2023

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H Decatur, AL

I have bumped the device and they've responded every time I did. They're responses and customer support is good.

2 years ago

Reply from Medical Guardian

Hello, thank you for your response on our service! We are glad to know your experience with our team went well. Thanks!

Feb. 9th, 2023

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Anonymous Newton, IA

I usually try and test it about every three weeks or so. The voice is very clear.

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review!

Feb. 14th, 2023

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andrew Barrett Wake Forest, NC

Great customer service, ability to give ems my lockbox code. GPS finds me any where

2 years ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review andrew Barrett! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Mar. 9th, 2023

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Barry S Allen

So far, so good! Medical Guardian has been fast to respond to my tests and issues. I trust I could call and rely them in case of an emergency.

2 years ago Edited January 10, 2024

Reply from Medical Guardian

Thank you, Barry S Allen. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 27th, 2023

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Candice Huber Daytona Beach, FL

The customer service is great. Even when I'm testing my system or accidently hit the button.

2 years ago

Reply from Medical Guardian

Thank you, Candice Huber. We appreciate your review, as we strive to offer our customers the best customer care possible.

Mar. 3rd, 2023

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Bev Niles Morrison, CO

Seems like it's on the charger a lot. You get so used to wearing it, it's easy for the battery go dead and not notice.

2 years ago

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Billie Walker Sykesville, MD

I'm undecided about whether I would recommend or not. The device is not always correct in its instructions, such as "device ready" or "charging."

2 years ago Edited January 10, 2024

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Carolyn Kuelker Florissant, MO

3 falls while ou t of town, fortunately no injuries, but no alarm sounded. I was with friends but what if I had been alone?

2 years ago

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Brenda Midlothian, VA

The device did not functioned properly for some reason and they sent me a new one that is so far so good.

2 years ago

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Anonymous Mansfield, OH

I'm content with it and I would recommend it. Good response time when we've used it.

2 years ago

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Carol Marshall, MI

It's always been available. It works well. But maybe it hangs down a little bit too low.

2 years ago

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Anonymous Galesburg, IL

The cord is okay and the ceramic piece I'm allergic to, it but it's made well. I have to keep it away from my skin.

2 years ago

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Connie Emporia, KS

The necklace is good. It's comforting to know that when everybody is gone and I'm alone that I have something that I could use.

2 years ago

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Betty Sudbury, MA

I feel very safe. By mistake I hit it once and they called right away. I charge it every night.

2 years ago

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Carolyn And Jerry Fayetteville, NC

Three times I hit it by mistake and the person from guardian came right on to find out what was wrong.

2 years ago

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Allison Myrow Magnolia, TX

I like that I can take my dog for a walk and know that I'm gonna be taken care of if I fall down.

2 years ago

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Sue TRETTER Saint Louis, MO

I think I spent too much on something that doesn't seem to do anything.Plus, I don't like the black plastic watch and locket.

2 years ago

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Carolyn Chesterfield, MO

I like everything about it. It hasn't caused any problems or anything. I don't have any complaints.

2 years ago

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Bette Toronto, OH

I have had good experiences with them. I just feel secure and comfortable with it.

2 years ago

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Calvin Littlerock, CA

They've been courteous and helpful. I know that it works, so i'm comfortable with that.

2 years ago

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Angelina

When it did go off they were very alert and got to me right away. It's convenient for me.

2 years ago

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Chrystal Denver, CO

What I like is that Medical Guardian responded to me immediately, and they got the ambulance.

2 years ago

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John Maiers Atlanta, GA

Love my watch alert. Great technology. Smart design. Reliable coverage/network.

2 years ago

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Sylvia Maio North Reading, MA

So far you have been able to tell me where I am when I test my device. My last company did not.

2 years ago

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Winifred Leland, NC

We had a time when I couldn't get up and had to call and they came and got me up and doctored me.

2 years ago

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Anonymous Garrison, TX

During the test it all went well. It went so precisely and everyone did their job.

2 years ago

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Shaunice Peru, NY

I feel I can depend on them. My cat accidentally tested it and they were prompt.

2 years ago

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Tina Lavall Columbia, SC

They are always there for me. The only issue is sometimes it takes a few minutes to get a response.

2 years ago

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Ann M. Krauss Zephyrhills, FL

haven't had much experience yet, I hit the button twice by mistake and the operator was very patient with me.

2 years ago

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Grace Frasche Citrus Heights, CA

There is always a human to talk to no matter day of the week or time. Always informative.

2 years ago

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Cynthia Cain Berea, OH

I like the fact that there is no "base". The small device is both the mic and the speaker.

2 years ago

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Bonnie Singleton Coventry, RI

It is nice to know that a real person is available with a touch of the button.

2 years ago

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Cindy Fair Bethel Park, PA

My Mom has set off the alarm twice as a false alarm and they have promptly called me.

2 years ago

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Teresa A Brazee East Lansing, MI

I accidently hit my test button, a voice said Teresa are you alright. Then I realized what I had done.

2 years ago

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Anonymous Sheboygan, WI

They answer right away. I didn't like the nylon band so I put it on regular jewelry chain.

2 years ago

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Veronica

Everyone's been really nice and I haven't had any problems with it. It puts my mind a little bit at ease.

2 years ago

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Marianne Brooklyn, NY

The one time that we needed it to work it didn't. My mother has Alzheimer's and she doesn't know to push the button and when she fell it didn't go off and she sat there bleeding for hours. It's pretty useless

2 years ago

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Angela Hermitage, TN

My son contact customer support and from the way he was and he had found he was satisfied.

2 years ago

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Robert Tucson, AZ

Customer support has been excellent. I haven't had to use it so it's just hanging around my neck.

2 years ago

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Howard Bedford, VA

I'm pleased with it. I just barely got it going and it's working. I like everything about it.

2 years ago

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Anonymous Rochester, NY

As soon as we called they were able to answer questions. It is very easy to use.

2 years ago

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Patricia

There's nothing that I dislike about it. It seems very safe and when I tested it everything was fine.

2 years ago

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Robert Fair Haven, MI

It's always been accurate when I push the button because somebody's right there.

2 years ago

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Sara Barbanel Swampscott, MA

I have had my device for several months and have only had two issues that were solved immediately.

2 years ago

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Ella Ruth Mc Nece Nicholasville, KY

I accidentally pushed the button one day, and someone immediately asked if I needed help.

2 years ago

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Rita Lawson Seattle, WA

Responded quickly to my alarm. It was a mistake on my part because I leaned against a counter.

2 years ago