Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Luis Monongahela, PA

It is useless to me. I am 88 years old and I don't know how to push the button. I would like someone to teach me how to use. There are no directions and nobody taught me how to use it.

4 years ago

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Anonymous Dayton, OH

They always answer. It is a little heavy around my neck but that is my only complaint.

4 years ago

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Barbara Goodrich, MI

Medical Guardian helps me because I fall and they are great. Keep up the good work.

4 years ago

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Verified Customer

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Travis Ladys Island, SC

I test the device frequently and I have had it for several years and they do a good.

4 years ago

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Verified Customer

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Chuck Lakeside-Marblehead, OH

It works so I like it. I test it once a month by pushing the button and it works good.

4 years ago

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Mary Odessa Johnson Portland, ME

Ease of use, convenient size, expertise and knowledge of staff, customer service

5 years ago

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Reece Street Sebring, FL

I personally have never used it, but my cat loves those colorful lights and called EMT`s twice

5 years ago

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Verified Customer

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Edward Machak Grayslake, IL

I was sitting in my chair and my lanyard fell off into my lap. The piece that goes into the magnet came off and I had to glue it back on.

5 years ago

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Ellen Morrilton, AR

I have checked to make sure it is working and it sounded good so I know it is working okay.

5 years ago

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Beverly Culleoka, TN

I like it because I live alone and I have tested it so I’ve seen how it works.

5 years ago

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Antoinette Perry, GA

The device is responsive and works seamlessly. I like the security of the necklace.

5 years ago

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Verified Customer

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Jennifer Peachtree City, GA

It’s prefect. There is nothing wrong with it. It is working good when I tested it.

5 years ago

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Verified Customer

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Carol Vidor, TX

It works like it stated it would. Customer service is very informative and easy to get a hold of.

5 years ago

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Alice Cedar City, UT

I feel safer with medical guardian. It is convenient and I get a response right away. Customer service is really good.

5 years ago

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Anonymous Iowa City, IA

I’m glad I have it. I feel safe it. It makes me more comfortable walking around doing household things.

5 years ago

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Louise Springville, AL

They answer it very quickly. I like that it goes through the phone line. It has been very good.

5 years ago

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Sandra Lexington, KY

The device is simple and easy to use. I am delighted with the little part you put on your belt.

5 years ago

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Verified Customer

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Alene Boulder City, NV

When I tested it, it worked fine. I keep it around my neck and I have no concerns with it.

5 years ago

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Verified Customer

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Stephanie Scott Camden, SC

All the people I talked with to set-up and activate my device were very polite and informative.

5 years ago

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Vernita Kenney New Hyde Park, NY

It makes me feel safe . Very light weight and comfortable to wear.Charges easily.

5 years ago

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Farrah D McKinney Cowansville, PA

I tried to test it for first time.it went off but no response. I called 800 number was on hold forever. Finally talked to a person th as t took my name and number @ 6:35pm and never heard bsck!

5 years ago

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Verified Customer

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Connie Nesbitt Neosho, MO

When we pushed the button to test our setup to make sure everything was working properly, we got an automated voice, not a real person, not happy about that :(:(

5 years ago

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Verified Customer

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Jean Razmus Anderson, SC

I accidentally set it off the first night. Very quick response to see if I was ok!!

5 years ago

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Arlene Charlotte, NC

When I used it they were good, right on the ball. I know they will be there if something happens.

5 years ago

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H Plano, TX

It is the best. They are pleasant. It has worked fine. It gets my mom help whenever she needs it.

5 years ago

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Anonymous South Jordan, UT

I like it. I feel safe when I am alone and there is no one to call. I appreciate them. I trust it.

5 years ago

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Anonymous Atlanta, GA

The service is very good. The people are very through and knowledgeable and easy to reach.

5 years ago

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Anonymous Heflin, LA

I’ve tested it twice and I feel like if I fall here by myself, someone would know about it.

5 years ago

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Verified Customer

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Claudia Canoga Park, CA

They are very nice and polite and helpful. We have no problems when we test it. Everything works perfectly.

5 years ago

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Verified Customer

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Eric Lady Lake, FL

I don’t even notice I am wearing it and it gives me peace of mind when I am out.

5 years ago

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Verified Customer

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Ann Woodland Hills, CA

It's a good idea. I am glad to have one. There is nothing to dislike. The test was fine.

5 years ago

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Verified Customer

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Richard Hilliard, OH

Seems easy to use. It is very good quality. When they answer, it is nice and clear.

5 years ago

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Verified Customer

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Charles Garrison, ND

My experience has been good. When I test the device, the response time is immediate. I am sure it is working fine.

5 years ago

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Don Lake Elmo, MN

Work as advertised. It is convenient. The phone was answered quickly. It was satisfactory.

5 years ago

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Daniel Barksdale, TX

They are really good about what they do. The couple of times we have used it has worked well.

5 years ago

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Iris Oriental, NC

Medical Guardian is dependable. We have tested it. It is available. There is nothing to dislike.

5 years ago

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Ken McHenry, IL

I use it regularly. It is easy to attach and rather simple to use. It seems pretty good.

5 years ago

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Linda Woodland Hills, CA

The couple of times I test it, I felt like it was slow to answer but they were helpful and I am satisfied.

5 years ago

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Verified Customer

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Mary Findlay, OH

The girl walked us through testing it. She was very receptive and did a good job. It seems to be working fine.

5 years ago

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Verified Customer

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Cathy Switzer Virginia Beach, VA

I haven't had to use it But I did hit the button once the response was fast. FAST

5 years ago

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Verified Customer

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GEORGE MERCHANT Sacramento, CA

Although we have not had a need to date, the set up process and testing was excellent

5 years ago

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Verified Customer

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Theresa Lawson Elizabethtown, KY

Knowledgeable, easy to work with. Mother passed before we took it out of box. Issued full refund.

5 years ago

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Ann Southard Vincentown, NJ

great response from them as I accidently contacted them and they were right there

5 years ago

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Cathy Saugerties, NY

confidence in device and company. The device could be a little lighter and less bulky.

5 years ago

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Verified Customer

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Dwight Levi Sanborn New Smyrna Beach, FL

Because they do not follow instructions, The instructions on the form have a very specific contact order and they ignore or did not update their system.

5 years ago

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Verified Customer

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Lynn Westlund Friendship, WI

Worked well, good customer service, didn't work well for my mother due to her inability to use correctly.

5 years ago

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Verified Customer

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William wagner Nashua, NH

Easy to set up and to use if necessary Fortunately, I have not needed to use it.

5 years ago

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Verified Customer

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Jean Sewell, NJ

Their medical alert device is too large and bulky for my taste. I was also hoping for more accuracy and smoother process.

5 years ago

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Verified Customer

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Charles Richardson, TX

It's a very handy device. We haven't had to use it but have tested it and it works fine.

5 years ago

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Verified Customer

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Juanita Somerset, NJ

Medical Guardian responds quickly. I am glad they came up with something to take when we travel. I am happy with it.

5 years ago