Name: Medical Guardian
Rating: 4.1

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Verified Customer

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John Chavers Shingle Springs, CA

Consistently available and helpful. Phones are always answered quickly and professionally.

2 years ago

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Verified Customer

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Jodi White Akron, OH

Great experience so far. I do wonder the order in which the contacts are called though.

2 years ago

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Debra Ranson Fairfax, VA

My mom's pendant won't stay attached to the necklace. Without that, I worry it will fall off and she won't be protected.

2 years ago

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Verified Customer

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Rebecca O'Neill Omaha, NE

It's nice to hear a voice getting help for. I wish she would stayed talking more.

2 years ago

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Verified Customer

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Anna Martinez El Prado, NM

I hit my button by accident and they responded right away including having an emergency crew there.

2 years ago

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Verified Customer

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Eleanor Ankeny, IA

Answered all my questions. I like the device, it's fine. I've tested it and everything is fine.

2 years ago

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Verified Customer

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Anonymous

I like it fine. I set it off while sleeping with it once. The tests we have done have been fine.

2 years ago

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Verified Customer

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Jeanne R Siegand Cathedral City, CA

Really didnt have any need to use them, but felt very reassuring if I were to.need them.

2 years ago

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Verified Customer

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Bernice Ruthenbeck Minneapolis, MN

Excellent customer service, device very easy to operate with excellent instructionsons

2 years ago

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Verified Customer

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Chester Newark, MD

I like the ease of use. They called me at 4 o'clock in the morning and that was fine.

2 years ago

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Verified Customer

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James c Rodgers Plymouth, MA

Always having the device with me gives me a lot of security that I can call for help in an instant

2 years ago

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Verified Customer

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George Martinez Hacienda Heights, CA

The plan that I have covers the areas that I was looking for mobile, fall detect.

2 years ago

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Verified Customer

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Claire Griffis Longwood, FL

Easy to order, easy to set up, easy to use. So far we have not had any medical episodes

2 years ago

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Verified Customer

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Marilyn Simak Conneaut, OH

I've not had any issues so I can;t say how I wpold rate them. Set up was simple. NP problems.

2 years ago

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Verified Customer

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Bonnie Bonifay, FL

I like the way it works and it's safe and you can move around with it and travel with it.

2 years ago

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Virginia Chesterton, IN

They've been great. One time I had to use it when I had a bad fall and EMTs showed ASAP.

2 years ago

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Verified Customer

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John Lewisburg, TN

I have no complaints yet. I accidentally pushed it and they responded immediately.

2 years ago

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Terry Marietta, GA

Very informative. We tested it about a week after we had it and it's very successful.

2 years ago

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Kathy Merrill, WI

When I called and needed answers to questions they answered really good. It makes me feel safer.

2 years ago

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Verified Customer

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Mary Levittown, PA

I had to use it at night time. I could push the button and I was able to get an ambulance from it.

2 years ago

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Joyce Fort Valley, GA

Very polite. I have tested it but I've never used it. I like everything about it.

2 years ago

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Verified Customer

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Jo Ann Pittsford, NY

I like it's simplicity, I like the docking actions to recharge. At night, I don't like the flashing light.

2 years ago

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Verified Customer

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Harriet Chesnee, SC

I'm pleased with it. I like that if you push the button you get an almost instantaneous answer.

2 years ago

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Verified Customer

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Judy Kinyon Pompano Beach, FL

I have not needed it but it feels very good to have this emergency system when needed

2 years ago

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Verified Customer

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Sherry Gordon Midlothian, VA

Wish watch bracelet was fasten by buckle with notches to secure it on arm vs trying to tighten it in a hole.

2 years ago

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John Hudspeth Austin, AR

They will not send items when ordered. We have had to request sensors from doctor because they did not send in prompt action.

2 years ago

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Verified Customer

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Todd Patterson Sacramento, CA

I called spoke to a rep, she stated watch needed o be paired . no return call, she stated "I will walk you thru tests". No return call. I stated the voice activation phrase is not a match . No resolution

2 years ago

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Verified Customer

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Anonymous West Chester, PA

So far I have nothing to complain about. It was very easy to set up and get started.

2 years ago

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Verified Customer

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Anonymous Farmingdale, NY

My son got the device for me and I haven't had the chance to use it yet, thank God.

2 years ago

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Verified Customer

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Carolyn Stockton, AL

It's always right there. I've only tested at one time and it worked fine. They answered when I called and tested.

2 years ago

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Verified Customer

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Carol Salt Lake City, UT

Overall great except I can't wear that day and night because it doesn't have a long enough battery life.

2 years ago

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Josie Yorktown, VA

I like it because it's convenient just around my neck. They explained everything.

2 years ago

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Anonymous Elmira, NY

Every time I press it they answered really quickly. There is a flashing blue light on it nonstop.

2 years ago

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Verified Customer

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Lloyd Myrtle Creek, OR

They answered all the questions quickly and it went smoothly. I like that it got GPS capability.

2 years ago

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Verified Customer

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Anonymous Blountsville, AL

Everyone was so good nice and helpful. I like that I can wear it on my arm or my neck.

2 years ago

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Verified Customer

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Lela Ahoskie, NC

I haven't had to use it for an emergency, but twice I tested it and they were right there.

2 years ago

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Verified Customer

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Jared Wilkinson Ventura, CA

Very knowledgeable about their product, excellent customer service, and a quality product.

2 years ago

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Verified Customer

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CAROLYN WARD Superior, WI

I have not had an emergency to really know how the company is. set up went great.

2 years ago

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Verified Customer

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daniel Coombs Houston, TX

compact, good customer service which I used to test device - haven't had an emergency yet!

2 years ago

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Verified Customer

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Randolph Weekley Tucson, AZ

Not appropriate for dementia sufferers. you need two separate devices for an alert and for fall detection. Why not include both in one device

2 years ago

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Verified Customer

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Renee Luba Salinas, CA

Having issues with ATT reception in the area being used. Not sure why there is no option for Verizon, which has wider coverage

2 years ago

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Verified Customer

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Bette Carmel, IN

The watch holds a charge for about 24 hr. If it could be expanded to 36 hr. or more, that would be an A++.

2 years ago

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Verified Customer

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Jimmie Bruce Newton Jr

My mother fell on Monday and there was no acceleration detection. I validated the button was synced and the system stated all was connected.

2 years ago

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Tara Coffey

Very innovative and work wonderfully with their partners! The fall detection is not reliable and needs to improve!

2 years ago

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Tim Richardson

Did not receive what they told me I was going to get for the money When I called them they said it would cost extra I paid for it been way over a month and still have not received it

2 years ago

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Verified Customer

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paul tiller

I have reached out to them since getting my classic guardian about a missing lockbox for the house keys. Its been weeks and I havent been able to get a response.

2 years ago

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Verified Customer

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Anonymous

Absolutely worthless. It picks up in the house but outside even if it is less than 200 feet from the receiver, it won’t pick up. The time we test it, it was worthless. It don’t think it will work for us.

2 years ago

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Verified Customer

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Glenda Miller Aurora, CO

Too easy to set off false alarm. My mother now refuses to wear it because the button was accidentally pressed and emergency personnel arrived and it was embarrassing.

2 years ago

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Wade Atlanta, GA

I provides a sense of safety when no one 's here on the house with me. Haven't had to use it yet.

2 years ago

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Evelyn Hebron, KY

Every time my device has alerted Medical Guardian, they were on the phone instantly.

2 years ago