Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Alicia Dalhouse Frederick, MD

The system doesn't seem to be installed correctly. I cannot turn my alarm on away mode. I have tested pushing the button multiple times and do not get responses from the customer service end.

2 years ago

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Verified Customer

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Orpha Clarksville, AR

It is for my mother. It has worked out very well. We don’t have any qualms with it.

2 years ago

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Barbara Harlan, IA

It’s too big. I dislike the size but everyone is very kind, helpful, and very knowledgeable.

2 years ago

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Geraldine Bronaugh Cedar Park, TX

I have not needed the service yet, but if I needed them hope they would be right here very fast,

2 years ago

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Verified Customer

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Connie Scottsdale, AZ

It does what it needs to do. We tested it when it was new but we've never had to use it. Customer support is very good.

2 years ago

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Verified Customer

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Bernie Sequim, WA

I always get good response time and information is good. I don't dislike anything.

2 years ago

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Kathy Salem, NH

We tested it and the person picked up the phone very quickly and was very polite.

2 years ago

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Theron

I used at one time and it worked really well. When I fall down the device does not go off, then when I lay down in bed it goes off.

2 years ago

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Jeanette Anoka, MN

There was a quick response. I have no issues. I had used it one time and it worked real good.

2 years ago

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Charles Raritan, NJ

I like medical guardian and I used it all the time since I fall and I’ve had no problems with it.

2 years ago

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Anonymous Algonquin, IL

All I can say is they are very friendly and help me out. It is very good when I test it.

2 years ago

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Howard Canton, OH

It’s handy but I have to stay within thirteen hundred feed. It works when I test it.

2 years ago

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Oliver Wilmington, NC

Love everything about it. All my questions and concerns have been answered. Everything is working.

2 years ago

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David Youngstown, OH

It's worked fine. It went through in a few minutes. She was very helpful and pleasant.

2 years ago

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Gary Lewiston, ID

We got it for our father. One time he mistakenly poked it and it got turned on and it called everybody including the fire department.

2 years ago

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Michael Wildwood, NJ

I test my medical alert device last week. They were great. I like the one you put around your neck.

2 years ago

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Doreen Bates Arab, AL

Fast responses and very helpful. Only had to test and they answered very polite and fast.

2 years ago

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Wayne green Bellefontaine, MS

Seems to be right there when needed and if something happened they call u right away

2 years ago

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Florence Degelman Wyckoff, NJ

thankfully have not needed but I can go out without worrying since he has Medical Guardian

2 years ago

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Diane Candee Attleboro, MA

So far, everything has been good. Everyone I've dealt with has been kind. Courteous and caring.

2 years ago

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Monique Rooney Guilford, CT

I have fallen several times, twice fairly hard falls, and my fall alert never went off. Luckily someone of my family was nearby both times.

2 years ago

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Verified Customer

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Keith E Klink Honeoye, NY

They are very polite, answer my question, make me feel safer, and patient with me. Thank you.

2 years ago

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Verified Customer

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Mary Buckley Wentzville, MO

Because when I have pushed the alert button by accident the agents are kind, polite and compassionaye.

2 years ago

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Verified Customer

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Jan Mason The Villages, FL

I have not needed to use the service yet but I'm grateful to have it just in case!

2 years ago

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Yvonne Boykin Brandon, MS

Very pleased with this device. The customer service is outstanding. Quick and thorough.

2 years ago

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Verified Customer

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Anonymous Del Mar, CA

They're helpful people who run the emergency call devices. I've tested it before and I haven't had any problems.

2 years ago

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Verified Customer

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Kenny Panama City, FL

We tested it a couple times and it's worked fine. Everything is satisfactory with it.

2 years ago

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Martin T Monroeton, PA

I accidentally tested the button and it works so I know it is working. I have no problem.

2 years ago

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Virginia Naples, FL

I dislike that it blinks all the time and it shows through your clothes and everybody you talk to says, what what's that blinking on your chest?

2 years ago

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Verified Customer

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D Canoga Park, CA

I haven't had any problems, I really like it, it's very helpful. I test it and it was great. It is heavy though.

2 years ago

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Anonymous Shorewood, IL

Seems to work all right and the response time is good but I thought it would protest a little bit better.

2 years ago

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Lue Ann Topeka, KS

Friendly and knowledgeable. It's trustworthy and I would recommend it to a friend.

2 years ago

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Lina Laguna Hills, CA

We like that we can push the button anytime. We use is all the time. Everything is good.

2 years ago

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Stacey Neumann Lester Prairie, MN

I have called them 3 times to get my number out if the contact number. I do not live with her, her phone number needs to be called, not mine. It doesn't do her any goid if your calling me to see if she is ok, call her

2 years ago

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sandra geiger Zephyrhills, FL

they seem to care and were not upset the 2 times i accidently set it off holding items to close to my chest

3 years ago

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Annie Benford Opelika, AL

Reliable and prompt service great customer service....when activating very courtesous.

3 years ago

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Bonnie Goetz Reading, PA

I was sitting watching tv & the fall detector went off. EMS came unnecessarily. On another occasion I fell requiring sutures. The fall detector never went off. I was sent a faulty lock box.

3 years ago

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Verified Customer

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Dave Candelaria Palmdale, CA

Every step has been effortless so far. The phone operators have been very kind and helpful.

3 years ago

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Sue Casto Tulsa, OK

They make sure to be working and they make my family happy that they don't worry about me.

3 years ago

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Verified Customer

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Susan McGuire Fairfield, OH

All the caregivers were wonderful.We had such a good time, while they were here. Thanks

3 years ago

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Verified Customer

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Beverly Sacramento, CA

I feel safe when I have my medical alert device on. It is very good and easy wear.

3 years ago

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Verified Customer

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Carole Naperville, IL

They don't call back very quickly when I drop it. I don't want it at all but my kids got it for me. I suppose it is nice to have.

3 years ago

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Frank West Mifflin, PA

Even if it I triggered by accident, they respond very quickly and make sure everything is okay.

3 years ago

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Shaunna Sheboygan, WI

light, durable, small, great access wherever I'm located, quick, friendly & knowledgeable responses

3 years ago

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Edward Doria Philadelphia, PA

Staff very knowledgeable and helpful. The medical alert was easy setup and user friendly

3 years ago

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Dennis St. Jean Augusta, ME

Responsive, professional and comforting to know some will help our mom when she needs it!

3 years ago

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Susan Holdway Greer, SC

Product and service is excellent, however Marketing doesn't seem to know when someone has purchased.

3 years ago

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Mary Lewisburg, OH

Response time when testing has been between a minute and a half to four minutes. My mom would have been dead by them. They can’t resolve our issues. We don’t like anything about it so we are going to return it.

3 years ago

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William Collingswood, NJ

Certainly this helps me. It is nice and I like everything about it. It is fine when I test it.

3 years ago

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Norman Bay City, TX

It is comfortable and it works well. I tested it right after I got it and it worked really well.

3 years ago