Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Sharon Holly Ridge, NC

We haven't had to use it yet, but it was easy to set up and it gives the family peace of mind.

3 years ago

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Verified Customer

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Jo Gwost Saint Cloud, MN

Light weight. So far as I have experienced it is dependable. Can get it wet and it dries quickly

3 years ago

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Verified Customer

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Nancy Green University Place, WA

The pendant is heavy around neck and the cord is not removable. I had to take mine to a jeweler to replace with a chain.

3 years ago

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Verified Customer

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Alice Bend, OR

Medical Guardian’s operators respond quickly, calmly and professionally following an alert.

3 years ago

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Verified Customer

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Lois Richards Virginia Beach, VA

Works fine. Too easy to have it call when I did not push the button. Not sure how to protect this from happening

3 years ago

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Verified Customer

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Beverly McCorkle Waldorf, MD

Ease of use, immediate response, work outside home everywhere cell Verizon tower

3 years ago

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Verified Customer

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Johnnie Thornton Lott, TX

Haven't had to really use them yet. The only time was once when he dropped it and they called.

3 years ago

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Verified Customer

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Theresa M. Blinco Finksburg, MD

They are are there when I need them. Always nice on the phone, pleasant to talk to and concerned.

3 years ago

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Verified Customer

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Barbara Evans Grosse Pointe, MI

They are always right there to help. We have ordered a second one for the basement area.

3 years ago

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Verified Customer

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Gary Fisher Santa Fe, NM

They have been responsive; their appliance works. But I haven't had occasion to use it.

3 years ago

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Verified Customer

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Sandra Warner Philipsburg, PA

I just feel safe knowing that all need to do is press a button and I will be helped

3 years ago

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Verified Customer

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Barb Hell Maple Valley, WA

They have been quick to answer all my questions and very helpful in all aspects.

3 years ago

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Verified Customer

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Beverly Kreul Milwaukee, WI

Good device: isn't as small as sale's person said it would be and doesn't show that it's fully charged like I was told it would.

3 years ago

Reply from Medical Guardian

Greetings and thanks for reaching out. We are sorry you found your experience to be less than satisfactory. If you'd like to discuss other product options that might be more comfortable for you or better suited to your needs then please reach out to us at 1-800-313-1191 and we'll happily discuss further with you. We appreciate you choosing us to help maintain your peace of mind with our medical alert services, and if there is anything else we can do to earn your 5-start satisfaction then please let us know. Thanks again for your review, and your feedback. Have a great day!

Mar. 26th, 2021

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Verified Customer

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Angelina Campbell Boca Raton, FL

Medical Guardian saved my life ! They answer ASAP, call 911. Stay on phone until help arrives !

3 years ago

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Verified Customer

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Casey Victoria, TX

No stars worst company ever my grandma passed away and it took them 5 months off over charging us each month after we canceled for us to finally get it to stop and they still didn’t refund us all our money back

3 years ago

Reply from Medical Guardian

Greetings and thanks for reaching out. We are sorry you found your experience to be less than satisfactory. Please respond to the following private message with your email address and phone number so we can further investigate your experience. Thanks again for your review, and your feedback.

Mar. 26th, 2021

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Verified Customer

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June Brannen Marietta, GA

Quick response when I have accidently set off the monitor. Always make sure I am okay!

3 years ago

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Verified Customer

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Marcilyn Lancaster Brethren, MI

I do not like the flashing dime size light on the front of the alert pendent !! It is embarrassing and annoying!!!

3 years ago

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Verified Customer

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Barbara Shanafelt Granite City, IL

Have had nothing to complain about and I have bumped it accidently several times.

3 years ago

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Verified Customer

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Shirley Knitt Saint Germain, WI

Because I know it work because I hit the button by accident and they called right a way!

3 years ago

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Verified Customer

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Sherry Durango, CO

It was real good. Then my Mom had a red light all day on it and called to ask. She is still waiting for Tech to call to see what problem is!

3 years ago

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Verified Customer

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Richard Whitman Leesburg, VA

It is a bit uncomfortable to wear. Because of several recent falls, it is now a requirement. It is small and easy to operate

3 years ago

Reply from Medical Guardian

Greetings and thanks for reaching out. We are sorry you found your experience to be less than satisfactory. If you'd like to discuss other product options that might be more comfortable for you or better suited to your needs then please reach out to us at 1-800-313-1191 and we'll happily discuss further with you. We appreciate you choosing us to help maintain your peace of mind with our medical alert services, and if there is anything else we can do to earn your 5-start satisfaction then please let us know. Thanks again for your review, and your feedback. Have a great day!

Mar. 26th, 2021

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Verified Customer

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Viola Cormier Waltham, MA

So far seems to be as ordered. Feel reassured help will be available when needed.

3 years ago

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Verified Customer

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Laura Marysville, CA

It's light an easy to use and I haven't lost it yet. I've tested it twice and both times it was pretty quick.

3 years ago

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Verified Customer

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Larry Elberfeld, IN

Well I think it does a good job. One time I fell and it didn't go off but other than that it does great.

3 years ago

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Verified Customer

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Bonnie Rock Island, IL

I really like that it has a GPS system so they can know where I am if I fall down.

3 years ago

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Verified Customer

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Delores Pittsburgh, PA

Customer service is good they helped us when we had problems with it connecting and stuff.

3 years ago

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Verified Customer

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Diana Englewood, FL

Well when I push the button somebody answered. They were there and they got me help.

3 years ago

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Verified Customer

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Kay Spring, TX

When I tested it customer service had all my information accurate. It is convenient.

3 years ago

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Verified Customer

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Connie Erickson Beaverton, OR

They answer the phone real quick and they are in America, not a foreign country!!

3 years ago

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Verified Customer

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Patricia Pease Katy, TX

The device is very reliable I feel confident when I should need it it will be there for me.

3 years ago

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Verified Customer

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Frank Applegate Humble, TX

misleading claim of 'up to' 7 day battery life. More like 2 days. Need more to indicate likely life.

3 years ago

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Verified Customer

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Paul Menzel Hilton Head Island, SC

Because I had no issues at all with it. Everyone was friendly and helpful.I would use it again if necessary.

3 years ago

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Verified Customer

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Bruce Battle Creek, MI

Device is good quality. It is handy. You can talk into it. I wish it had a longer battery life.

3 years ago

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Verified Customer

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Anonymous Eagle, ID

It works fine when I need it. I had to use it the other day to call my daughter because I needed her to come.

3 years ago

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Verified Customer

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Phyllis Toms River, NJ

Always works for my mother and they respond really well. They always get back to me right away.

3 years ago

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Verified Customer

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Shirley Tillamook, OR

So far I like it though I have misplaced the charger but customer service is friendly.

3 years ago

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Verified Customer

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Carnell Florence, MS

When I fall, I know someone will come because I’ve tested it. It gives me safety.

3 years ago

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Verified Customer

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Gloria Altoona, IA

It is convenient to have a medical alert device. I find the company to be really helpful.

3 years ago

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Verified Customer

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Cynthia Ottumwa, IA

Customer support responded very quickly and they were very polite. It gives me security.

3 years ago

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Verified Customer

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Cheryl Baltimore, MD

I wish it more a little more attractive to wear around your neck but I don’t dislike it at all.

3 years ago

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Verified Customer

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Doris Glendale, AZ

When I push for help it goes to my family so it took an hour for me to get help. Testing it is fine. I get a response right away.

3 years ago

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Verified Customer

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Thomas Oak Park, IL

The device works outside the home and in the shower so that is good and important.

3 years ago

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Verified Customer

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Dorothy And Henry Dawsonville, GA

Everything about it makes me feel safe. I can get helped quickly. They are good. I am proud of it.

3 years ago

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Verified Customer

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Donnie Hartsville, SC

When I set it off accidentally, they responded right away. I am very satisfied with Medical Guardian.

3 years ago

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Verified Customer

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Steven Winter Haven, FL

Customer service is good every time I contact them for whatever I need. It’s great.

3 years ago

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Verified Customer

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Lorik Milwaukee, WI

Really convenient and there are options. The representative I talked to was very knowledgeable.

3 years ago

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Verified Customer

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Caron Harn Bascom, FL

Once device was activated response was handled with upmost respect and very timely.

3 years ago

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Verified Customer

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Judith Bruce Valrico, FL

Everything is going well. It was explained to me how it works and I am very pleased.

3 years ago

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Verified Customer

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Kaye McLeod Carefree, AZ

Haven‚Äôt needed it yet but the few times I accidentally activated it the response was good.

3 years ago

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Verified Customer

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Dale Holtzman Boynton Beach, FL

Very prompt when activating button. Helpful with answering questions. Extremely professional.

3 years ago