Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Ora Panama City, FL

When my mom used it to go to the hospital, they didn't inform me. They called but didn't leave a message so I didn't find out she was in the hospital until the next day.

6 years ago

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Verified Customer

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Leo Stockton, CA

I tested the device once and everything worked fine. They're very supportive. They're very good one-on-one type of people.

6 years ago

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Verified Customer

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Cheryl Saltville, VA

It's convenient. We tested it and everything went very smoothly. They're always there if you need to make a call or anything like that.

6 years ago

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Verified Customer

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Janet Rudyard, MI

It's working really well actually. She hit the button on accident the other day and they actually showed up so it's definitely working good.

6 years ago

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Verified Customer

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Sherri Chabino Norman, OK

Response time and they helped me get to correct hospital. They asked EMT if I could go to certain hospital before ambulance even arrived.

6 years ago

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Verified Customer

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Rosalie Mebane Okatie, SC

I like wearing the bracelet which gives me the time, temperature and the calendar, as well as the help button. The charging time is also quick.

6 years ago

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Verified Customer

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Stephen

It's good to know someone is there anywhere you go. Your not restricted to your home, and care givers can find wandering loved ones!

6 years ago

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Verified Customer

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Barbara Brentwood, TN

The device is too sensitive. It has gone off on times when I wasn't in an emergency. The two times I have used it were both a mistake.

6 years ago

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Verified Customer

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Delorice Saucier, MS

You are able to get support when you need it, and able to easily access them. Everything works very well when I test it.

6 years ago

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Verified Customer

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Lois M Bentonville, AR

Customer service was very helpful, and makes sure to answer all of your questions. The device doesn't look that nice on the outside of the clothing.

6 years ago

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Verified Customer

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Doris H West Fargo, ND

Medical Guardian will answer the phone day or night. The response time is very quick. I do wish that the device was half the size that it is right now.

6 years ago

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Verified Customer

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Wayne Shelley, ID

Medical Guardian is an efficient company - they are keeping their word on what they said. I like having the confidence of knowing that I'm protected.

6 years ago

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Verified Customer

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Barbara Milford, NY

It is always very easy to get a hold of them and they are always accommodating. Everytime we have tested it, it has gone very smoothly.

6 years ago

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Constance Palm Bay, FL

Medical Guardian is really attentive to any problems that you might have. They are very pleasant and I would recommend them to anyone.

6 years ago

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Anonymous West Palm Beach, FL

People at Medical Guardian are great. They are attentive and help me all the time. I like that they give you a choice of a necklace and wristband.

6 years ago

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Verified Customer

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Anonymous Holland Patent, NY

The medical device is convenient. I have had very little contact with their customer service, but the contact I have had has been great.

6 years ago

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Verified Customer

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Marilyn And John F Gresham, OR

They were very clear and concise when they were getting us hooked up and activated. It is a great product for a good deal.

6 years ago

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S Poway, CA

Always there if you need them and they are very gracious. The wristband gets in the way of things so I use the necklace.

6 years ago

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Verified Customer

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San Waukegan, IL

The necklace is a very valuable tool for anyone at my age. It only takes the operator a couple of seconds to answer the phone and his voice was crystal clear and precise.

6 years ago

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Verified Customer

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Ellen Koloa, HI

Every dealing I have had with them has been positive. When I pressed the button accidentally, they answered immediately.

6 years ago

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Verified Customer

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Carolyn

When I first tested the device, it did not work. But, they quickly sent me a new one and that one responded quickly when I tested it.

6 years ago

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Verified Customer

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George

Everybody was helpful and knowledgeable. I tested it a couple times and everything went well, I like everything about it.

6 years ago

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Verified Customer

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Shirley

I always like to have a watch and now if something happens I can get medical help immediately. It worked well when I tested it.

6 years ago

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Verified Customer

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Mabel

We have tested it twice and it went well, we could understand each other. It works, it's a minute or so for somebody to answer.

6 years ago

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Verified Customer

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Virginia Cleveland, TN

Everything worked out just fine when I ordered it and looked it up. I didn't like the wrist band so I switched to the necklace so now I'm happy.

6 years ago

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Verified Customer

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Tom Searcy, AR

I feel like Medical Guardian has been alright except for being expensive. The base station has a few bright lights on it and I'm not crazy about that.

6 years ago

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Verified Customer

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Barbara N Akron, OH

I was able to install the unit and haven't had any problems since. We tested it and everything went through smoothly. It was really easy to install.

6 years ago

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Stephen

They got right back to me and they took care of me and I was very pleased. When we tested it, it was really easy and quick.

6 years ago

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Donna Lee

My mom fell and the response was quick. They let her know help was on the way while she was laying outside in the ground

6 years ago

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Verified Customer

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J St Louis, MO

I was very satisfied with the service that I got from Medical Guardian. The explanation of the service was very thorough and easy. The device is easy to use.

6 years ago

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Verified Customer

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Anonymous Floyds Knobs, IN

The coverage area for the service isn't exactly as prescribed in the literature. 4 out of the 5 times we used it, it worked.

6 years ago

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Joseph Cheyenne, WY

Medical Guardian has always been responsive to all of my calls. The watch that I have is not waterproof, and could use more features. The response time was reasonable.

6 years ago

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Verified Customer

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Deanne Valparaiso, IN

The service is a little expensive, but it has been very beneficial. Customer service was very helpful when I wanted to buy it.

6 years ago

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Verified Customer

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William Hendersonville, NC

Medical Guardian answered all of my questions. The device is easy to wear, and is very comfortable. The response time for a call is very fast.

6 years ago

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Verified Customer

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Lois Savannah, GA

Medical Guardian cares about your well being, and when customer service calls to respond to an alarm, they are very concerned with your health.

6 years ago

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Verified Customer

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Phyllis

I am able to relax with the service that Medical Guardian offers and we are happy with the amount that we are paying for it.

6 years ago

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Verified Customer

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Barbara

I am still new to the service, but I have tested the alarm, and customer service helped me work out any kinks that I had.

6 years ago

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Verified Customer

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Susan

Clear instructions; pleasant, patient customer care during setup; very fast response when response/medical service neede.

6 years ago

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Verified Customer

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Bruce Hasforth

I had problems getting the watch to work with the app from my phone and they stayed with the problem until it was resolved

6 years ago

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Verified Customer

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John and vivian Kauzer

Feel great about the dependability of the service. Called a couple times for choking and also accidentally with great response.

6 years ago

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Verified Customer

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Jman911TTS

Product works as advertised, we tested the bracelet & neck chain on a monthly basis and a live agent comes on shortly after we pushed the button.

6 years ago

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Verified Customer

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Kim Erskin I purchased for my mom

easy set-up, and i feel so relieved that when mom is alone and if she should fall and need medical help she can get help

6 years ago

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Karen Hoge Medina, OH

Professional, prompt and courteous service. Very knowledgeable and said when they didn't have the answer but found it and called or emailed me back.

6 years ago

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Tony Carlton, Martha's oldest son Harper, KS

Great customer service and a very good Product as the service was used a number of times and the response time was excellent

6 years ago

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Verified Customer

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Anonymous

When I push the alert button, customer service comes on the other line pretty quickly. This device is very good for someone with medical issues.

6 years ago

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Verified Customer

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John

The limit to my device is only 600 ft. Besides that, customer service has been very good about being efficient and helping me solve my problems.

6 years ago

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Verified Customer

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Robert

The device doesn't get in the way. It is very easy and simple to use. I have been in good contact with the company. They are always willing to help.

6 years ago

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Verified Customer

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Rose

Medical Guardian is always there when you need them. As long as I have the device around my neck, they can help me in an emergency.

6 years ago

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Verified Customer

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Janet

Medical Guardian is always there to check up on the customer. Whenever I test the device, they are always quick to respond.

6 years ago

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Verified Customer

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Joyce

I like the options of using both the bracelet and the pendant. I haven't had any negative experiences with Medical Guardian.

6 years ago