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Medical Guardian

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7.9

Overall Score

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Mary Riverhead, NY

When I tested it they answered immediately and they were very accurate because they knew my name and where I lived. It is simple and easy.

4 years ago

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Anonymous Prescott, AZ

It works with Verizon. All tests have come back positive and an accidental drop got an immediate call and cleared it really easily.

4 years ago

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Dale Cincinnati, OH

I like the idea that it's cellular and that makes me feel safe with my dad having it because he's forty minutes away from me.

4 years ago

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Anonymous Rockton, IL

I like that it works far away from the house you know with the G.P.S. Rather than just in the home. What I don't like about it is the battery life. It's five days at best that's not even using it.

4 years ago

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Sarah Arcadia, LA

When I accidentally tested it, the person that came on was very nice and courteous. She was very prompt too. I wear it all the time.

4 years ago

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Anonymous Erie, PA

It's fine except a couple of times it has fallen on the floor on the carpet and it doesn’t do anything. It doesn’t react if it is on a soft surface so I am not sure if it working correctly.

4 years ago

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Michael Casey Duluth, MN

The people that answer the call are vey professional and concerned. I do wish that the volume could be higher for my dad.

4 years ago

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Mary Lou Valenta Hellertown, PA

I had to call because I slipped in the tub. Got help in a few minutes! Thank God I got the Medical Guardian system. It saved my life!

4 years ago

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Françoise O. Grab Mount Vernon, NY

I never had to used it yet but I am satisfied as is, easy to charge, people always there and pleasant even when I push the button by error.

4 years ago

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Colleen Kearny, NJ

Simple quick and easy set up. My mom is 82 years old and feels safe with the watch and necklace. Not intrusive on daily life

4 years ago

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Janet Cartersville, GA

Prompt responding to calls. Very good customer service. Products arrived in a timely manner. Information and products easy to understand and use.

4 years ago

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Virginia Goff Chesapeake, VA

Pleasant representatives on the phone; explained everything clearly; system setup was easy so it's up to me now to keep the necklace handy.

4 years ago

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Aldina H East Providence, RI

It is very simple to understand and easy to use. I just hang it around my neck and I don’t have to worry about anything

4 years ago

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Beverly V. South Elgin, IL

I have not yet had to use this device. I hope I never do. It does give me peace of mind knowing you are just a touch of the button away. I also chose this device because I can take the base with me when traveling.

4 years ago

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Lynn Goosen Temecula, CA

My mother fell and pushed her button. The call to my house from Guardian read...”potential spam” from florida. I did not answer it. Please show Guardian as the caller in the future.

4 years ago

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Joan Muncie, IN

My mom accidently dropped her Guardian necklace one day and they called her right away to see if she was OK. That was pretty great.

4 years ago

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Judith Maciag Vernon, NY

Small and feel safe with it...thank God, I have only used it to test it about every two weeks..every one is very friendly.

4 years ago

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JoAnn Nashville, TN

He had immediate help when he fell. I was just down the hall asleep and he climbed over the chair arm instead of lowering the foot rest

4 years ago

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Cathy Shotz Lake Worth, FL

Medical Guardian has given me security that I didn’t have before. It’s a great comfort knowing that help is moments away should I need it.

4 years ago

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Christa Mount Dora, FL

Easy set up, great customer service, affordable pricing. Thankfully I haven't had to call them for an emergency yet so can't review this important area.

4 years ago

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Nancy L. Byrd Valdese, NC

I have not had an actual emergency yet, but have accidentally alerted them twice and they were right there if I had needed them!

4 years ago

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Marsha Wadsworth, OH

Customer Review Video

4 years ago

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Patricia Pensacola, FL

Well one night I fell out of bed and the voice came on and said, "Patricia, Patricia, are you okay?", so I'd say it works pretty good.

4 years ago

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Donna Tulsa, OK

I like the security of it. I've had to use it twice after I fell. I like that they stayed on the line until help reached me.

4 years ago

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Marie Mobile, AL

Well I like it because it's good anywhere. Customer service answered all of my questions. I have never had to use the device.

4 years ago

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Paul Leominster, MA

I like that they called 911 for me and helped us pretty fast. I have used it many times. I am disabled and I fall down and I push the button and they help me.

4 years ago

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Janet Chillicothe, OH

Very convenient and if you accidentally bumped and set it off they answered immediately and you know when you messed up.

4 years ago

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Joy Edmond, OK

Medical Guardian is an excellent company. When I tested it, they answered immediately and were very thorough. I like the GPS on it.

4 years ago

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Beatrice Kingsford, MI

I dislike the size of the necklace. I don't care for the claws that it hangs on and I dislike the fact that it has to be charged every five days. When I did test it, the response was immediate and courteous.

4 years ago

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Kim Price, UT

I like it that it's very secure and it works. I've tested it and they were very nice and right on the spot. I haven't had to use it, thankfully.

4 years ago

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Robert T Le Roy, NY

Well I don't like that we have to charge it every night. It would have been nice if it had worked for about five to seven days like we thought it would. It worked fine every time we tested it.

4 years ago

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Ernestine Sonora, CA

Well I know it works. I've dropped it one time and they called. They thought I needed help and I didn't but that was quite efficient service.

4 years ago

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Tom Lexington, KY

Well it's pretty much maintenance for you all you have to do is just keep it charged so its negligible to my normal way of living. The only time I've used it was to test it.

4 years ago

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Peggy Stone Mountain, GA

When I had to use it a few weeks ago, the police and the EMTs and ambulance were here within fifteen minutes. I feel safe having Medical Guardian.

4 years ago

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Bob Iron Mountain, MI

I bought it to feel secure in case I do fall down or something so I guess its serving the purpose because you know it gives me peace of mind that I don't have to worry about it if I do fall down.

4 years ago

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Leland L McLeansboro, IL

They never fail to call even when I have false alarms, it's their care and they're concerned for my safety and my well being.

4 years ago

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Maida Venice, FL

I like that it's small and it charges really easy and I always feel safe because I know there's someone just waiting to answer.

4 years ago

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Lois Milford, PA

I haven't had to use it for an emergency yet but at least it's connected so I know I have coverage. I tested it once and they answered right away, there were no problems.

4 years ago

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carol moeller Clarksville, TN

I cant find a reason to rate lower. We haven't had to use the service for a fall so far but customer service is wonderful

4 years ago

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Donald Simsbury, CT

The device is quality but I don’t like that it pulls off my belt easily. I am very thankful that I haven't had to use it yet.

4 years ago

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George Woonsocket, RI

I felt comfortable with their person who answered. Their customer service is the best. I like that it is convenient. I test it once a month.

4 years ago

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Anonymous Carolina Beach, NC

Customer support has been wonderful. They are very nice. I feel secure having it. I live alone so I get help when I need it.

4 years ago

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Anonymous Williston, ND

The GPS on it is great because I can be anywhere and use it. I am not restricted. When I test it, support answers, so I know it’s there.

4 years ago

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Irene Great Falls, MT

The only thing I dislike about my device is that I have to charge it every other day. I was hoping to have one that I could put on my wrist for a while. The rest is good.

4 years ago

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Timothy New Port Richey, FL

I live alone and when I fall I am done so I feel safer with it. I fell in the kitchen and called my nephew and he got me back up. The lady was nice.

4 years ago

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Alice Bakersfield, CA

Everything has been good. They don’t get mad at me if it goes off but I don’t like that if I lean on it goes off. It has happened twice.

4 years ago

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Anonymous Apple Valley, CA

Everything has been fine. They helped me when I called. I have the watch and I ordered the necklace too and that should be coming soon.

4 years ago

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Anonymous Fremont, OH

It took me by surprise when it started blinking the first night. They are kind when it goes off by mistake when I bump it against the counter.

4 years ago

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Bill Aumsville, OR

Glad to have it. It seems to work. It kind of hangs there and it takes getting used to it but once you do you don’t even know it is there. It has worked well.

4 years ago

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Ruth Milford, DE

Everyday I use it I feel safer. It is too long and gets in the sink but everything else I like. I have help if something happens.

4 years ago