Name: Medical Guardian
Rating: 4.5

check_circle

Verified Customer

star star star star star_border

Earl Lodi, CA

I like that it's there if I needed. I tested it a few times, but I've never had to use. I don't really have much experience with it and I wear it, it's pretty good.

4 years ago

check_circle

Verified Customer

star star star star star

Gayle Austell, GA

I got a response fairly quickly. I just don't like that it's so heavy. I don't think I've had to use it to alert anyone for real yet.

4 years ago

check_circle

Verified Customer

star star star star star

Harold Wilmette, IL

Having a medical alert device gives me peace of mind. About a month ago I set if accidentally and they called right away and they were polite.

4 years ago

check_circle

Verified Customer

star star star star star

Jean Yakima, WA

It's practical and proven. It's convenient and dependable. I get prompt replies. I am comfortable wearing it. It is a sensible thing.

4 years ago

check_circle

Verified Customer

star star star star star

Eric West Orange, NJ

The testing worked out fine. It is available when I need it. They took care of the issue when I needed it. I am all set. Everything is great.

4 years ago

check_circle

Verified Customer

star star star star star

Donna Bull Rancho Santa Margarita, CA

I have used 3 different companies and Guardian is the only devise I use around my neck everyday as it is comfortable and I feel secure wearing it.

4 years ago

check_circle

Verified Customer

star star star star star

LouCeal Gardner Las Vegas, NV

So far we have not had to use it in an emergency But they are very responsive when doing the test each month and all seems to be working perfectly

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Marge Christensen Appleton, WI

What do I have to rate them on? It hangs on my neck. Is it working? How do I know? I called when I first got it to say there was no manual sent out with it. I was told she would put one in the mail. I never received it. Iaccidently bumped it one day and a recording spoke to me. I dropped it on the bathroom floor one day and nothing happened. If it doesn't react to being dropped, how can I have confidence it will do its job if I drop?

4 years ago

check_circle

Verified Customer

star star star star star

Joan Round Rock, TX

Very easy to use and not at all difficult to carry with me. It seems to work well. They were very prompt and very courteous and helpful and friendly.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Zion, IL

Before it was sent to me, the person I talked to on the phone gave me all the information I needed. It is easy to wear and it tested fine.

4 years ago

check_circle

Verified Customer

star star star star star

Mary Pasadena, CA

Somebody will come if need be because it works fine. I know my mom won’t be on the floor when we have to leave to run an errand.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Valerie Binghamton, NY

It needs to do better. I would like someone to all me so that I can be sure it is okay to use. I didn’t send the authorization letter because I was sick so I don’t know if it was taken care of.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Souderton, PA

Easy to wear. It is lightweight. I don’t even notice it. The person who answers it immediately even if it is an accident. It works very well.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Petoskey, MI

I feel quite safe wearing the medical alert device. My daughter insisted and it is a very good thing. I am confident I have the help if I need it.

4 years ago

check_circle

Verified Customer

star star star star star

Anna Springfield, OH

Except the fact that I have to charge it every three days, I like everything about it. When I call, I always get assistance.

4 years ago

check_circle

Verified Customer

star star star star star

Zonnie Little River, SC

Gives me a little peace of mind. We have tested the unit twice and it was very good. They answered right away and got us what we needed.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Cheryl Erie, PA

Equal to any other product on the market. I like it, it keeps me safe. I don’t like they way it hangs around my neck so I put in my pocket. I wish I had gotten one for my wrist. It is pretty accurate.

4 years ago

check_circle

Verified Customer

star star star star star_border

May Chou Buffalo, NY

Courteous service, efficient response. The price can be lower though.. I notice that there are other companies companies offer lower service fee. offer lower service fees.

4 years ago

check_circle

Verified Customer

star star star star star

Mary Fowlie Rutledge, GA

We haven' needed them, but to know how wonderful they have been setting it all up and knowing they are there is a blessing!

4 years ago

check_circle

Verified Customer

star star star star star

Susan Pendleton Topsham, ME

I have thankfully not had an emergency but each time I test the pendant they are very responsive. The result is a sense of security.

4 years ago

check_circle

Verified Customer

star star star star star_border

Chris Oster Arlington, TX

Much quicker to respond to call than others providers but do wish there was a volume control on the unit. It’s very hard to hear customer representative.

4 years ago

check_circle

Verified Customer

star star star star star

Marjorie A Adams Winter Garden, FL

I am wearing the watch and find it very comfortable. One time I set it off by mistake and they were on my set=up within seconds

4 years ago

check_circle

Verified Customer

star star star star star

Nancy Douville Battle Creek, MI

I've only had this for almost two months. I accidentally hit the button and they answered promptly. I let them know it wasn't an emergency.

4 years ago

check_circle

Verified Customer

star star star star star_border

Sharon Burlington, VT

It's working fine. I like the fact that I can take it anywhere I go. I have the watch, so that I don't have to have a pendant dangling around my neck.

4 years ago

check_circle

Verified Customer

star star star star star

Lorraine Harvard, IL

I like it very much. My son in law’s mother highly recommended it so I got it. I’ve found nothing to dislike about it. They are very nice.

4 years ago

check_circle

Verified Customer

star star star star star

Elreda Osseo, MI

When you have it on it is small and unobtrusive. I also like that it is rechargeable. It has worked exactly as we expected. It was great.

4 years ago

check_circle

Verified Customer

star star star star star

Marilynn Excelsior Springs, MO

I like the size and that is can hold a charge for a couple of days. The sound is clear. I told a friend about it and she is very excited to get one.

4 years ago

check_circle

Verified Customer

star star star star star

John Grand Island, NY

The support team is knowledgeable and quick to answer questions. The person was also very nice to my father when we tested it.

4 years ago

check_circle

Verified Customer

star star star star star_border

Petronila Bronx, NY

The main person who answers was concerned and validated that I was okay. The responses time is the best feature. The unit is too big. It could be smaller.

4 years ago

check_circle

Verified Customer

star star star star star

James Charlotte, NC

When I had a fall, they sent someone immediately. Every time I have used it, I have had help within five minutes. It is very simple and easy to use.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Avelina Haynam Westfield Center, OH

we had trouble with the unit, we bumped it a lot by accident weather around our neck, or belt, we still do a lot, and we hated causing the alert, i guess it will just take time.

4 years ago

check_circle

Verified Customer

star star star star star

Doris Yee San Diego, CA

reliable and easy to use for 85 year old single female living independently alone. Provides peace of mind to family members.

4 years ago

check_circle

Verified Customer

star star star star star_border

Sharon Belko Gold Canyon, AZ

I was hoping it would be truly "waterproof (pool)" like others I'd seen advertised since I am in my pool every day! I was NOT consulted before it was purchased!

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Alice Keziah Charlotte, NC

We removed "the fall alert" after 4 BIG falls and no detection. Then when we have pushed the button it rings 6 -10 times before someone picks up. They are helpful when you speak with someone

4 years ago

check_circle

Verified Customer

star star star star star

Catherine Naples, FL

We have had no problems and no emergencies, but the set-up process , including the customer service during purchase and set-up, was very good.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Danvers, MA

I like it because it's small and I can carry it in my pocket. I am certain it is a good device and will help me if I need it.

4 years ago

check_circle

Verified Customer

star star star star star

Sally Sun City Center, FL

Although I have not had to use the device yet, it seems very convenient. Their customer service team seems very experienced.

4 years ago

check_circle

Verified Customer

star star star star star

Karen Midland Park, NJ

Medical Guardian's device is very convenient. Whenever I use it, they are here within 10 minutes. I'm very satisfied with my device.

4 years ago

check_circle

Verified Customer

star star star star star

Camilla Dobson, NC

This has worked out nicely for me, thank goodness! I tested the device with my daughter and son in law and it worked fine.

4 years ago

check_circle

Verified Customer

star star star star star

Donald Saint Clair Shores, MI

Not too heavy around my neck. Easy to use. I push a button and I am connected with someone. Everything seems really easy to do.

4 years ago

check_circle

Verified Customer

star star star star star

Gail Ashburn, VA

Convenient to carry around with me everywhere. I haven’t found anything wrong with it in the six months I’ve had it.

4 years ago

check_circle

Verified Customer

star star star star star

Vera Beachwood, OH

It is small enough to wear around my neck. I feel safe with it. When I tested it, they answered me and wanted to know if I was okay.

4 years ago

check_circle

Verified Customer

star star star star star

Don Houston, TX

Y’all are courteous and helpful. I call the number and you answer right away. It is easy to charge and wear around my neck and it works fine.

4 years ago

check_circle

Verified Customer

star star star star star_border

Jerralle Taylors, SC

I like it a decent amount. It is working fine. There is a problem getting it to recharge but other than it is fine. When we have questions, they answer everything.

4 years ago

check_circle

Verified Customer

star star star star star_border

Karen Chicopee, MA

I did some research. The value is pretty good. I have tested it three times and it has worked fine. I do dislike the bracelet it is hard to get on and stay on.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Milton, FL

I tested it and t's been fine. I don’t wear it around my neck because I can’t wear anything around my neck because it bothers my neck.

4 years ago

check_circle

Verified Customer

star star star star star

Philip Sparta, IL

The response was close to immediate. It was quick and they were polite, courteous, and supportive. It gives me peace of mind.

4 years ago

check_circle

Verified Customer

star star star star star

Joelle Coos Bay, OR

The lady was so nice and understanding. I appreciated that she said she would pray for my mom. The people on the phone are nice and it came quickly.

4 years ago

check_circle

Verified Customer

star star star star star

Dolores Zephyrhills, FL

As soon as I call in, they get me set up. I have only had positive experiences with them. It gives me a sense of well being.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Anonymous Ponca City, OK

I dislike the high cost but they were able to answer in slightly over a minute when I tested it. I don’t know if that is good or bad. I don’t wear it much so it seems useless.

4 years ago