Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Carol Stone Auburn, NH

Luckily I haven't had to need them but when I do the once a month check in the are very friendly ,courteous and always ask How I am doing.

3 years ago

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Verified Customer

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Eugene Nokomis, FL

One of the people I talked to was not very pleasant with me but all the other people have been pleasant. I didn’t like that there was a delay with one of the parts.

3 years ago

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Verified Customer

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Anonymous Mc Farland, WI

Wish I could use it anywhere I go but when I set it off, they are quick to respond. It can be easy to set it off accidentally.

3 years ago

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Verified Customer

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Karen Green Valley, AZ

When I first set it up, I had a couple of questions and they gave me direct answers. I find the alert device to be convenient.

3 years ago

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Verified Customer

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Deborah Morgan Tiverton, RI

Excellent customer service! Anytime we have needed to alert guardian they are responsive and caring! Even when the alerts are accidental!!

3 years ago

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Verified Customer

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Bonnie K Gilligan University Place, WA

I’ve used the service when I fell and they were patient, professional, well trained and concerned about me getting the help I needed.

3 years ago

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Verified Customer

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Rose Sanner Dayton, OH

Reliable and extremely quick responses when Medical Guardian is activated. Gives me great peace of mind and confidence in my device.

3 years ago

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Verified Customer

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Nathaniel Skipwith Mulga, AL

Sound crystal clear. Only one incident since having it caused by me bumping into a chair. Team responded immediately with a call to me. I love it.

3 years ago

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Verified Customer

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Leo Port Hueneme, CA

It's been tested a couple of times since I've had it. It seems to be efficient and available and working properly, I'm happy with it.

3 years ago

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Verified Customer

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Gayle Austell, GA

I got a response fairly quickly. I just don't like that it's so heavy. I don't think I've had to use it to alert anyone for real yet.

3 years ago

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Earl Lodi, CA

I like that it's there if I needed. I tested it a few times, but I've never had to use. I don't really have much experience with it and I wear it, it's pretty good.

3 years ago

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Verified Customer

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Martha Huntingburg, IN

My daughter was here and she tested it over the weekend. I like the fact that it doesn't go off as often is the one I had before that would go off but it self

3 years ago

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Verified Customer

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Harold Wilmette, IL

Having a medical alert device gives me peace of mind. About a month ago I set if accidentally and they called right away and they were polite.

3 years ago

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Verified Customer

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Jean Yakima, WA

It's practical and proven. It's convenient and dependable. I get prompt replies. I am comfortable wearing it. It is a sensible thing.

3 years ago

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Verified Customer

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Eric West Orange, NJ

The testing worked out fine. It is available when I need it. They took care of the issue when I needed it. I am all set. Everything is great.

3 years ago

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Verified Customer

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Donna Bull Rancho Santa Margarita, CA

I have used 3 different companies and Guardian is the only devise I use around my neck everyday as it is comfortable and I feel secure wearing it.

3 years ago

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Verified Customer

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LouCeal Gardner Las Vegas, NV

So far we have not had to use it in an emergency But they are very responsive when doing the test each month and all seems to be working perfectly

3 years ago

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Verified Customer

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Marge Christensen Appleton, WI

What do I have to rate them on? It hangs on my neck. Is it working? How do I know? I called when I first got it to say there was no manual sent out with it. I was told she would put one in the mail. I never received it. Iaccidently bumped it one day and a recording spoke to me. I dropped it on the bathroom floor one day and nothing happened. If it doesn't react to being dropped, how can I have confidence it will do its job if I drop?

3 years ago

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Verified Customer

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Joan Round Rock, TX

Very easy to use and not at all difficult to carry with me. It seems to work well. They were very prompt and very courteous and helpful and friendly.

3 years ago

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Verified Customer

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Anonymous Zion, IL

Before it was sent to me, the person I talked to on the phone gave me all the information I needed. It is easy to wear and it tested fine.

3 years ago

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Verified Customer

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Mary Pasadena, CA

Somebody will come if need be because it works fine. I know my mom won’t be on the floor when we have to leave to run an errand.

3 years ago

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Verified Customer

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Valerie Binghamton, NY

It needs to do better. I would like someone to all me so that I can be sure it is okay to use. I didn’t send the authorization letter because I was sick so I don’t know if it was taken care of.

3 years ago

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Verified Customer

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Anonymous Souderton, PA

Easy to wear. It is lightweight. I don’t even notice it. The person who answers it immediately even if it is an accident. It works very well.

3 years ago

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Verified Customer

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Anonymous Petoskey, MI

I feel quite safe wearing the medical alert device. My daughter insisted and it is a very good thing. I am confident I have the help if I need it.

3 years ago

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Verified Customer

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Anna Springfield, OH

Except the fact that I have to charge it every three days, I like everything about it. When I call, I always get assistance.

3 years ago

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Verified Customer

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Zonnie Little River, SC

Gives me a little peace of mind. We have tested the unit twice and it was very good. They answered right away and got us what we needed.

3 years ago

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Verified Customer

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Cheryl Erie, PA

Equal to any other product on the market. I like it, it keeps me safe. I don’t like they way it hangs around my neck so I put in my pocket. I wish I had gotten one for my wrist. It is pretty accurate.

3 years ago

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Verified Customer

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Mary Fowlie Rutledge, GA

We haven' needed them, but to know how wonderful they have been setting it all up and knowing they are there is a blessing!

3 years ago

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Verified Customer

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May Chou Buffalo, NY

Courteous service, efficient response. The price can be lower though.. I notice that there are other companies companies offer lower service fee. offer lower service fees.

3 years ago

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Verified Customer

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Susan Pendleton Topsham, ME

I have thankfully not had an emergency but each time I test the pendant they are very responsive. The result is a sense of security.

3 years ago

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Verified Customer

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Marjorie A Adams Winter Garden, FL

I am wearing the watch and find it very comfortable. One time I set it off by mistake and they were on my set=up within seconds

3 years ago

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Verified Customer

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Chris Oster Arlington, TX

Much quicker to respond to call than others providers but do wish there was a volume control on the unit. It’s very hard to hear customer representative.

3 years ago

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Verified Customer

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Nancy Douville Battle Creek, MI

I've only had this for almost two months. I accidentally hit the button and they answered promptly. I let them know it wasn't an emergency.

3 years ago

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Verified Customer

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Sharon Burlington, VT

It's working fine. I like the fact that I can take it anywhere I go. I have the watch, so that I don't have to have a pendant dangling around my neck.

3 years ago

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Verified Customer

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Lorraine Harvard, IL

I like it very much. My son in law’s mother highly recommended it so I got it. I’ve found nothing to dislike about it. They are very nice.

3 years ago

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Verified Customer

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Elreda Osseo, MI

When you have it on it is small and unobtrusive. I also like that it is rechargeable. It has worked exactly as we expected. It was great.

3 years ago

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Verified Customer

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Marilynn Excelsior Springs, MO

I like the size and that is can hold a charge for a couple of days. The sound is clear. I told a friend about it and she is very excited to get one.

3 years ago

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Verified Customer

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John Grand Island, NY

The support team is knowledgeable and quick to answer questions. The person was also very nice to my father when we tested it.

3 years ago

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Verified Customer

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Petronila Bronx, NY

The main person who answers was concerned and validated that I was okay. The responses time is the best feature. The unit is too big. It could be smaller.

3 years ago

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Verified Customer

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James Charlotte, NC

When I had a fall, they sent someone immediately. Every time I have used it, I have had help within five minutes. It is very simple and easy to use.

3 years ago

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Doris Yee San Diego, CA

reliable and easy to use for 85 year old single female living independently alone. Provides peace of mind to family members.

3 years ago

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Verified Customer

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Avelina Haynam Westfield Center, OH

we had trouble with the unit, we bumped it a lot by accident weather around our neck, or belt, we still do a lot, and we hated causing the alert, i guess it will just take time.

3 years ago

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Verified Customer

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Sharon Belko Gold Canyon, AZ

I was hoping it would be truly "waterproof (pool)" like others I'd seen advertised since I am in my pool every day! I was NOT consulted before it was purchased!

3 years ago

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Verified Customer

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Catherine Naples, FL

We have had no problems and no emergencies, but the set-up process , including the customer service during purchase and set-up, was very good.

3 years ago

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Verified Customer

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Alice Keziah Charlotte, NC

We removed "the fall alert" after 4 BIG falls and no detection. Then when we have pushed the button it rings 6 -10 times before someone picks up. They are helpful when you speak with someone

3 years ago

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Verified Customer

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Camilla Dobson, NC

This has worked out nicely for me, thank goodness! I tested the device with my daughter and son in law and it worked fine.

3 years ago

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Verified Customer

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Anonymous Danvers, MA

I like it because it's small and I can carry it in my pocket. I am certain it is a good device and will help me if I need it.

3 years ago

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Verified Customer

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Sally Sun City Center, FL

Although I have not had to use the device yet, it seems very convenient. Their customer service team seems very experienced.

3 years ago

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Verified Customer

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Karen Midland Park, NJ

Medical Guardian's device is very convenient. Whenever I use it, they are here within 10 minutes. I'm very satisfied with my device.

3 years ago

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Verified Customer

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Gail Ashburn, VA

Convenient to carry around with me everywhere. I haven’t found anything wrong with it in the six months I’ve had it.

3 years ago