Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Elsie M Hemlock, MI

After only having Medical Guardian for a few days, I had to push my button. The gal that came on was very helpful and got me the help I needed quickly. Thank you

4 years ago

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Verified Customer

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N Cedar Rapids, IA

The charging time takes longer than two hours. When he has accidentally pushed call button, the response time was less than a minute to make sure all is ok. That's impressive.

4 years ago

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Verified Customer

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Varnell Goose Creek, SC

Operators are quick answering and are very polite. Originally we had the wrong device switched to us and they shipped out the correct one in crunch time. I like that I can speak directly into the device.

4 years ago

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Verified Customer

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Emily Tavares, FL

The agent on the phone has always been very genuine and sincere and quick to answer question. My wife has fractured her vertebrae and it always at risk of falling so this degree of protection is worth the money.

4 years ago

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Verified Customer

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Anonymous Moberly, MO

Someone comes right away to help even if you don’t want them to. I know it is going to save me if I need help. I’ve already used it once when I fell.

4 years ago

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Verified Customer

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Anonymous Bradenton, FL

Pretty comfortable around my neck. I wear it all the time. Once I jumped out of bed and I fell and I couldn’t get up so they came and helped me back in bed. It is a bit expensive.

4 years ago

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Verified Customer

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Imogene Primm Springs, TN

I wear it around my neck and it is there if I need to use it. When I test it, everything is great. I like the way they respond. They are nice and friendly.

4 years ago

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Verified Customer

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Barbara Oklahoma City, OK

A couple of weeks ago I fell in my living room and it called my sister and she came. It got me help when I needed it. I am having bad symptoms of falling.

4 years ago

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Verified Customer

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Ed Davenport, FL

Everyone has been extremely helpful. They have walked me through everything I might have difficulty with. They are timely with their responses. It is what I needed.

4 years ago

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Verified Customer

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Anonymous Elizabethtown, PA

Not too expensive for the security it has provided me. They are good at their job. I think everyone should have it if they have health problems especially the elderly.

4 years ago

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Verified Customer

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Kenneth Cloquet, MN

They’re great. Customer service is super great about answering all questions and helpful. Wearing it can be kind of cumbersome or heavy a times but otherwise it is okay. It is easy to use.

4 years ago

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Verified Customer

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David Cerro Gordo, IL

Customer support seems to be real attentive. When we test the device, I get responded to immediately. If you are looking for something like this, I would recommended them.

4 years ago

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Verified Customer

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Joeseph Westport, CT

My father is the one that uses it. He lives alone so it is a good insurance policy. It is convenient. Every time we test it, we get a quick response. It is great.

4 years ago

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Verified Customer

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Ramona Sulkowski Coraopolis, PA

I've only had one experience. When they called the first time, they'd leave a message. The second time they called they finally talked and I answered and told them there was no problem.

4 years ago

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Verified Customer

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Jeanette Dunlap Nokesville, VA

I've never actually had to use MG for an emergency, but I have tested it and accidentally hit the button a couple times, and they call me within 2 minutes

4 years ago

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Verified Customer

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Georgeann Smith Dayton, OH

First of all for some reason I need to charge up the button every three days instead of five days like the instructions tell you. Next I do not like having to wear the it around my neck and as of today they do not have a watch type available

4 years ago

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Verified Customer

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Robert Foster Springfield, OR

The system works. From people in customer service and direct help. The mechanics also has been working fine with one exception: the magnet connection is weak.

4 years ago

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Verified Customer

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Norma Austin, TX

did a test the first part of the month and me and the technician were disconnected. didn't get a call back, so i finally pressed the button for another test. wondered if that would happen if i needed help

4 years ago

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Verified Customer

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Debbie

Unit seems easy to use. I’ve tested it twice and one time I got a recording but the other time it was a real person. I wear it and it gives me peace of mind.

4 years ago

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Verified Customer

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Anonymous Sarasota, FL

The unit was easy to set up. I didn’t have to do anything. It was quick and smooth. They are quick to call me. So far everything is working correctly.

4 years ago

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Verified Customer

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Gretchen Redmond, OR

I’ve been pleased with Medical Guardian. They have been nice with me when I make mistakes. I don’t like the size or color of it. It is rather big and black and expensive.

4 years ago

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Verified Customer

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Anonymous Fremont, NE

Medical guardian is easy to use and maintain. When I tested it, she was very thorough asking me questions and did not tie me up on the phone. It was simple to do.

4 years ago

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Verified Customer

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Carol Great Falls, MT

My test three weeks ago went just fine. I like that it is small and I can have it with me at all times. My only problem is I have not receive my lock box yet.

4 years ago

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Verified Customer

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Gary Yuma, AZ

The sales person was really helpful and explained everything about it when I bought it. I like that they gave me the option between the wristband or necklace.

4 years ago

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Verified Customer

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Jeffery Melbourne, FL

I love everything about medical guardian. My knee popped out and I fell and I had to call and use it for calling the ambulance. They were very courteous and helpful.

4 years ago

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Verified Customer

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Dwaine Clarksville, TN

Both the times I have used it, it has worked well. They took care of me and get me an ambulance when I needed. The equipment is easy to set and works well.

4 years ago

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Verified Customer

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Janet Sarasota, FL

Just wonderful. It is very easy to use. You don’t even realize you are wearing it and I am pleased with that. I was very hesitant to get one but I am very happy.

4 years ago

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Verified Customer

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Patricia Minneapolis, MN

Very fast and very good. They are here within a matter of minutes when I dropped. I would highly recommend them. They are so polite. I couldn’t ask for anything better.

4 years ago

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Verified Customer

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Maria The Colony, TX

What I like about my device is that I feel protective whether I'm by myself or with other people because you never know when you're going to need help.

4 years ago

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Verified Customer

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Phinnarat Somerville, NJ

I like when they contact me right away if they cannot reach someone at home and they contact a loved one. But the thing that I don't like is that before I sign a contract they said that they will provide a second language. After I signed up they didn't have that available.

4 years ago

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Verified Customer

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Randy Howard, PA

I feel comfortable that I now have a way to contact when something happens by living alone. I didn't have that so that's a big bonus, if I need help I can get help.

4 years ago

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Verified Customer

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Charlene (caregiver) Oberlin, OH

They have been very polite and patient. in our first month or two of service we have had a couple false alarms . Medical Guardian has given us peace of mind.

4 years ago

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Verified Customer

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Terri Miles Grayville, IL

The communication is great and we just haven't had any problems. I picked it because all of the research I did, they seemed the best choice. So far so good.

4 years ago

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Verified Customer

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Tushar Sheth Chattanooga, TN

Most importantly, this device does the intended job flawlessly. When activated, the staff that come to assist is attentive, patient, understanding, and courteous.

4 years ago

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Verified Customer

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Satisfied Customer Souderton, PA

About 3 months in so far I have a device that’s been dropped, wet and tested and it still works great. Not to mention the speedy efficient process of receiving it.

4 years ago

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Verified Customer

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Dolores B. Chicago, IL

They respond quickly. My moniyor bumped against something harder than it should have and I was contacted immediately to be sure I was OK. Great service.

4 years ago

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Verified Customer

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Randy T Watertown, WI

I Pay this service for my Mom, The company can't seem to get the contact and the billing address right. It seems the contact has to be the same as the billing address. Well when they try to get paid and the credit Card doesn't work then maybe they'll fix it

4 years ago

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Verified Customer

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Ann Stiles Glendale, AZ

I always feel safe when wearing it. Lately I have become a bit unstable when walking outside to get my mail or unlock my backyard gate to allow my yard workers to enter.

4 years ago

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Verified Customer

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Barbara Fort Pierce, FL

I've tested accidentally a couple of times when I forgot it was there and I always got an answer back right away. It's a handy little gadget to have when you need it.

4 years ago

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Verified Customer

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Mary Fords, NJ

I dislike the fact that I have to charge it every day. My friends have different ones and I don't see them charging it every day. The one time I had to use it, I was in trouble, and I pushed the button and nobody came. I called them and I said to the guy, "why didn't it work?" and he said to me, "you didn't charge it last night" and I said to him, "I have to charge it every single day?" and he said, "yes." I said, "you know this thing is a piece of garbage suppose I'm out and I can't charge it one day?" but anyway, it didn't work that day and I was very upset considering what we paid for it I don't like it at all. I'm 85 years old and I need this stupid thing but I don't like the way you people do business at all.

4 years ago

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Verified Customer

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Virginia Arvada, CO

I've tested it a couple of times and I fell the other morning and pushed the button and the guys came, the EMT and firemen. I think it's easy to use, and that's a big plus.

4 years ago

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Verified Customer

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Penny Loveland, OH

It's just handy and it's there when we need it but luckily we haven't needed it yet. We have tested it once and there were no problems and the guy was just very friendly.

4 years ago

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Verified Customer

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Beth Oconomowoc, WI

I like the fact that they are always there when I test it to see if I need it. I have not needed it. I dislike the fact that it takes a lot of time to charge it--much more than they said--and also that it seems to be cheaply made because the thing to wear around my neck broke out very easily and there's no tape in order to wear it.

4 years ago

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Verified Customer

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Linda Carlton, OR

When I press the button, someone is right there. They responded really quickly. When I activate it, they know who I am and where I live. I feel like I can totally rely on it.

4 years ago

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Verified Customer

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Paul Fond Du Lac, WI

Last Friday I had to use it twice and it was wonderful both times. I knew as soon as I hit someone was coming to help and help was here within ten minutes.

4 years ago

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Verified Customer

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Bonita Warsaw, IN

I feel reassured to know it is there. I wear it and though I am not going outside now because of the snow, when I do it will be comfortable. It’s top notch.

4 years ago

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Verified Customer

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Lolita Queens Village, NY

Because I am in the house by myself, it gives me confidence. If anything goes wrong, I don’t have to wait for someone to help. They answer right away and try to help you.

4 years ago

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Verified Customer

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William Citrus Heights, CA

The medical alert device gives me peace of mind. I don’t particularly like the wrist apparatus. It keeps coming out of it. Customer service is always taking care of business.

4 years ago

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Verified Customer

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York Delray Beach, FL

Small and comfortable to wear, it doesn’t get in the way and it is very easy to use. I’ve tested it and the person picked up within 20 seconds and asked if I needed help.

4 years ago

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Verified Customer

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Cathleen Warsaw, IL

If you could make it lighter or more wearable, like a watch, it would be more convenient. It did make me happy when I dropped that it did detect the fall.

4 years ago