Name: Medical Guardian
Rating: 4.4

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Verified Customer

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Daniel Oppenheim New York, NY

Their monitoring center is great. I really appreciate the person on the phone that has answered all my questions. They're very helpful.

6 years ago

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Verified Customer

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Dennie Brown Tahlequah, OK

They were the first service that we found. We carry it with us every day. The button is easy to use, but I've had some trouble when testing it.

6 years ago

Reply from Medical Guardian

Dennie, thank you for the review. We're happy that you have found our device easy to use. We will be reaching out shortly to look into the issues you have had with testing your device. Have a lovely day!

Mar. 5th, 2018

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Margaret Onan Gold Hill, OR

When I looked it up, I liked both the size of the locket and the fact that I could use it outside of my home. That's why I got it. I've never had to use it though.

6 years ago

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Christine Albuquerque St. Petersburg, FL

I picked them because they had the best offer. I use it every day and have no concerns about it. It has done exactly what it is supposed to do.

6 years ago

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Rita Bahos Birmingham, AL

I just did some research online and found them. I got it for my mom and so far we've been very satisfied.

6 years ago

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AndreaWeelans

I have not had a reason to use the service, but feel secure in the fact that I have Medical Guardian.

6 years ago

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WandaManning

I have had no problems with my device however I have never had an incidence when I have had to call for an emergency.

6 years ago

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Cecilia Giordano

They have contacted me when I have a slight slip or bump. They are there right away, even earn there is nothing to worry about.

6 years ago

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Anonymous Auburn, WA

I liked that you can take it everywhere and anywhere you go, but since I'm only in my home it's a bit disappointing. I do wear it every moment I'm home though.

6 years ago

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E. Thomas

If I press the button, customer support comes right on and respond. The service is extraordinarily expensive.

6 years ago

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Ruth Strange Miami, FL

I saw them advertised somewhere and decided to go with it. So far everything has been ok, though I haven't had a chance to use it.

6 years ago

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Brenda Trier Akron, OH

Someone else decided to get it for me. I have not had to use it yet, but the equipment all seems to be compatible with each other.

6 years ago

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Erna Brewer Amarillo, TX

The mobile device convinced me of getting it. I like that I can go outside my home with it. Though it is a little slow.

6 years ago

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Alan Baker

I went with it since the wristband and the price seemed to be right for me. I haven't had to use it yet, but I wear it everyday. It's a convenient thing to have.

6 years ago

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Beverly Ryan Hamilton, OH

The price was what convinced me of getting it. They answer quickly when I call them and get me what I need.

6 years ago

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Buster Brown Hollywood, MD

I liked what they had to offer, so I got it. I haven't had to use it yet, but I like their customer service and their response time.

6 years ago

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John Sprague

Several friends recommended it to me, so I got it. Generally, when I go alone in the car or truck, I take it with me and things are usually fine.

6 years ago

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William Bernard Marietta, GA

I haven't had to use it yet, I just take it with me wherever I go and check it all the time to make sure it works.

6 years ago

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William Poole Tarrs, PA

Since they seemed to have the best thing for the best price, we decided to get it. It all seems to be alright.

6 years ago

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Frederick Robinson Chicago, IL

The service they provide was what we needed, so I bought it for my dad. Customer service has been very helpful.

6 years ago

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MaryPaulson

under 1 minute response time. had medicalert and it took them 7 minutes to just answer when I pressed the button

6 years ago

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Michael Golden Berwyn, IL

It seemed like the best, so I got it. I haven't had to use it since getting it, but I wear it everyday. I don't quite like wearing the pendant though.

6 years ago

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Ralph Isely Wilkes-Barre, PA

My family was the one that decided to get it for me. Customer support is very friendly and the button is easy to use.

6 years ago

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HarrietAaronson

BAD EXPERIENCE BECAUSE I WANT TO PAY MONTHLY &THEY WANT TO CHARGE ME A FEE TO DO SO. I PAY ALL MY BILLS MONTHLY & NO ONE ELSE CHARGES A FEE. I THINK THE DEVISE IS TOO LARGE AND CUMBERSOME.

6 years ago

Reply from Medical Guardian

Harriet, someone will be reaching out to discuss your device options and also to discuss your billing. Thank you for reaching out and have a lovely day.

Jan. 4th, 2018

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Anonymous Tampa, FL

The people I usually speak with are very intelligent, responsive, and are good about answering my questions.

6 years ago

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AlbertPatnaude

I feel like I have someone with me all the time.I can go anywhere with the GPS system and feel safe.

6 years ago

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Anna Johnson Barnwell, SC

I had heard a lot of people talk about it, so I went and got it. It seems to be a good thing though.

6 years ago

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Madeline Harrison

I like the comfort feeling of help being there if i need it. The ease of use, & the choice of necklace or wrist.

6 years ago

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Mark A Olson

Completely useless! The only time I have needed to use the service to call an ambulance, there was very long delay and, instead of an ambulance , the police were called, for a diabetic episode! This was uncalled for and an intolerable. I will dial 911, myself, instead. Totally unprofessional and definitely went against my wishes.

6 years ago

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Matthew Leo

Gives peace of mind for me and my family knowing we have a layer of safety when an elderly parent want to live alone.

6 years ago

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Jean Nemec Monroeville, PA

They have answered all the questions I have. The only thing is that there are some features that are not covered in their device.

6 years ago

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Kathy Kelly VANCOUVER, WA

I liked it because it didn't need to be connected to the telephone. Right now the problem that I have is that it is too touchy. I just move, it turns on, and somebody has to call me every time that happens.

6 years ago

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Michelle Flores Waipahu, HI

They have been very prompt when answering my questions. Lately I've been having some issues with the mobile device, and they have been very quick in getting a new device for me.

6 years ago

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Judith Sturm YUCAIPA, CA

I just wear it, never had to use it. I've accidentally bumped it in the past and they were right there and ready to go. So far it has been fine.

6 years ago

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John Atco, NJ

Everything arrived well. The initiation was easy. When I needed to test that each room had reception, they were very cooperative.

6 years ago

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Bert Braden Maize, KS

My dad needed one, so I called them after seeing an advertising online and ordered. We never really used it 'because he refused to. Still, from the time we had it it seemed they were very excited to sell it to us, but weren't really all that great to do the rest of the work. In the end we got charged for three months of service for no use.

6 years ago

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Joseph Ciccarelli NORRIDGEWOCK, ME

I haven't had to use it so far, but I believe it'll do the job if I need it. I still have questions about the paycheck and how to plug the thing in my apartment.

6 years ago

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Timothy Barber Hollywood, FL

I almost died once and they were there to help me. The service is very convenient and I'm very satisfied.

6 years ago

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Diane Mcfarlin Hoffman Estates, IL

So far it has been great. Medical Guardian has saved my mom's life twice already. They are very responsive.

6 years ago

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Betty Long Doylestown, OH

Setting up the device and service was easy. I have the wristband hooked up and ready to go if I need it.

6 years ago

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Donna Franklin

I accidentally set it off one day and they did call me back. My daughter ordered it for me and I wear it around the house sometimes and if I go out.

6 years ago

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Almond Kredel San Juan Capistrano, CA

I just started using the device and I simply wear it. I like it because it's very bright and when you want to use it, it's ready.

6 years ago

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Odessa FL Odessa, FL

Excellent Customer Service. We had an issue with the wristband on the devise and Medical Guardian over nighted another product.

6 years ago

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Barry Makuch Worcester, MA

I acquired it a month ago, and I use it to check my heart because I have heart problems. Overall, my experience with it has been good.

6 years ago

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Paula Detroit, MI

They worked with me to get what I needed and also something for my husband that wasn't too expensive.

6 years ago

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Medical Gaurdian Robbins, NC

So far I haven't had to use it,but when I called to check to see if device is working.I always get them very polite.

6 years ago

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Sondra Wall Fayetteville, NC

Excellent company and have taken very good care of my mother and allowing me to be very secure in her daily activities.

6 years ago

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Gloria Granzow

When I had a false run. The medical people were not given the code to get into my house. I am not sure who dropped the ball.

6 years ago

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Bette Millville, NJ

The representatives that I have talked to, are very knowledgeable and are patient answering any questions.

6 years ago

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Anonymous Middletown, IN

As a short time Medical Guardian User, I have no complaints. It was easy to purchase over the phone, is simple to use with attractive componenets.

6 years ago