Medical Guardian has been an authority in fall detection since they opened their doors in 2005. The in-home medical alert company offers medical alert systems for those who may need emergency services on the go as well as at home. The company also has CSAA certified monitoring centers that are open 24 hours a day, 7 days a week and work to keep your loved ones safe.
Currently, Medical Guardian is considered one of the best medical alert companies in the medical alert device industry. Medical Guardian has low monthly monitoring rates ranging from $29.95–$49.95, and the company does not charge any activation or equipment fees**. Read Medical Guardian reviews below to see what consumers have to say about the medical alert company.
**Free equipment offer does not include the Freedom Guardian system.
Medical Guardian members get alert equipment free of charge**, with no setup fees or long-term contracts. The systems are backed by a Lifetime Warranty and include access to their 24/7 monitoring centers in the event of an emergency.
The Medical Guardian monitoring centers provide bilingual support available for those who cannot speak English. Medical Guardian also includes medical alert services to Canada.
Depending on the package, Medical Guardian charges between $29.95 and $49.95 for round-the-clock monitoring and emergency dispatch services. In addition to low monthly monitoring fees, there are no activation or equipment fees associated with setting up the account.
Medical Guardian offers lower monitoring fees with more extensive features and equipment compared to its competitors, making the company one of the most quality and affordable medical alert options in the industry.
As of January 1, 2019, Medical Guardian is offering a new batch of deals. The medical alert company wanted to offer its customers more diverse billing cycles and offers. Medical Guardian's top-notch service combined with these exciting new offers and new billing cycle continues to set Medical Guardian apart from the competition.
If you sign up now, Medical Guardian is offering free activation, free equipment**, and free shipping at checkout. This means you don't have to pay any upfront fees for your medical alert system.
Every Medical Guardian medical alert system is identical in that they have a base station, a wearable emergency button, and provide two-way communication. Each system also has a backup battery that has a battery life of at least 24 hours. However, systems like the Mobile Guardian device operate on a cellular network that allows you to take the alert button and miniature base station anywhere.
Systems like the basic Classic Guardian operate on a landline connection and have an alert button that can be worn as a wristband or pendant. When the emergency button is activated, you're immediately put in contact with a representative at Medical Guardian's certified monitoring center. Here's a breakdown of each offered system:
This plan starts at $0.97 per day.
The Classic Guardian is the lowest priced package Medical Guardian offers. The medical alert system is meant to keep you safe in and around your home with a 1,300 range. The system connects to your landline phone and the medical alert device is a wearable waterproof button. The system includes a built-in speaker with two-way communication and power outage protection with a 32-hour backup battery.
This plan starts at $1.12 per day.
The Home Guardian is a wireless medical alert system that does not require a phone landline. The system works with a nationwide cellular network that gives you access to Medical Guardian's 24/7 monitoring center at any time. The system comes with a wearable medical alert button, which has a 600-foot range from the base station.
This plan starts at $2.58 per day.
The Family Guardian is meant to combine medical alert systems with activity monitoring. With three, in-home safety sensors, The Family Guardian keeps track of activity in the home each day. This is great for family members who want to check on their loved ones. The Family Guardian also comes with a mobile app that you can enable to send you instant notifications to your email or smartphone when one of the safety sensors detects a difference in your loved one's routine or when the help button is triggered. The Family Guardian includes a 1,300-foot range from the base station.
This plan starts at $1.61 per day.
The Mobile Guardian is a portable mobile medical alert system that functions on built-in GPS technology. This enables customers to use their medical alert devices outside of their home. The device includes a wearable button that has a 350-foot range from the device. The system has location tracking and two-way communication with an adjustable volume speaker.
This plan starts at $1.28 per day.
The Active Guardian is a portable medical alert system with built-in GPS and Wi-Fi technology. You can use this system at home or on-the-go since it functions on AT&T's cellular network. The system includes a wearable medical alert button, two-way communication, and location tracking with GPS.
This plan starts at $1.45 per day.
The Freedom Guardian is the only package that does not include free equipment. Because it is an advanced smartwatch, the Freedom Guardian requires a one-time equipment fee of $99. You can find more information regarding the smartwatch capabilities below under the section "The Freedom Guardian Medical Alert Watch."
In addition to a variety of package offerings, Medical Guardian also has accessories you can add to your plan for a small fee. Prices for each product vary, but here is a list of the offered accessories:
Every Medical Guardian alert system offers fall detection except for the Mobile Guardian system. Fall detection pendants are equipped with a sensor that is triggered any time a fall occurs, which then immediately sends a signal to Medical Guardian's monitoring center informing them of the emergency.
Members may cancel their Medical Guardian services at any point without charge. As opposed to companies such as Life Alert, you won't be locked into any long-term contracts with the expectation of buying out. This allows customers to try out Medical Guardian to see if it is the right medical alert provider for them.
Medical Guardian offers a lifetime warranty on all its products. If for some reason the equipment is damaged or malfunctions, Medical Guardian will replace it free of charge. Having free equipment and a lifetime warranty on all products ensures money for equipment never has to come out of the customer's pocket.
100% of Medical Guardian's central station monitoring center operators are certified and committed to CSAA's five points of excellence. This can provide peace of mind to medical alert owners knowing they can rely on Medical Guardian's services. Medical Guardian is also UL Listed, FM approved, and ESA Security certified.
Service monitoring is 24/7, and Medical Guardian's fall detection can detect a fall without any action from the individual, so you don't need to worry about calling for help, as your device will do so on its own. Every system also offers two-way communication so in the case of an emergency, you can talk directly to Medical Guardian's monitoring center that is available 24/7.
Medical Guardian's home-based medical alert system has a 1,300-foot range. This is a much larger range than most medical alert providers out there who only offer closer to 600–1,000 feet of coverage from the base station. Medical Guardian's long range gives medical alert users more freedom in how far they can travel away from the base station while still having full coverage in case of a fall or another emergency.
Medical Guardian's medical alert devices have a 120-hour battery life, which is one of the longest in the industry. Many medical alert companies have medical alert systems that only have 24-hour battery lives and need to be charged every night, which can be a pain if you want to wear the medical alert device while you sleep. Having a longer battery life ensures you have more coverage with less difficutly.
Medical Guardian has customer service representatives waiting to assist you whether you have questions about ordering equipment or if you are experiencing difficulty operating the system. Members have the ability to order online or by calling in, and there is an online support team prepared to answer any questions.
Medical Guardian has a new high-tech medical alert device that is a smartwatch for seniors called The Freedom Guardian. This new medical alert watch is designed to be sleek and convenient to wear every day. The Freedom Guardian doesn't need a base unit to connect to, and you can wear it with you anywhere you go.
Caregivers or family members can download the Companion mobile app to communicate with Freedom Guardian wearers at any time as well as track their current location.
The Freedom Guardian has various features to aid your health and safety as well as additional perks. Here are a few of the Freedom Guardian features to be aware of:
**Free equipment offer does not include the Freedom Guardian system.
While Medical Guardian does offer some of the best equipment and services in the industry, there are still some aspects of their service that require additional attention prior to purchasing. Medical Guardian does not offer an emergency device combo package at this time. This means that consumers will not be able to group multiple items together to receive a discounted rate.
Call our recommended rep over at Medical Guardian below.
Medical Guardian Frequently Asked Questions
How does Medical Guardian’s price compare to other medical alert providers?
Medical guardian offers more for less when compared to other medical alert companies. Its monthly monitoring price is on the lower end and is flexible based on the package you select. Medical Guardian also doesn’t have any hidden fees or long-term contracts like some other providers do.
What is Medical Guardian’s cancellation policy?
You can cancel Medical Guardian’s services at any time without penalty. No cancellation fees apply, and Medical Guardian will prorate refunds if you have months of unused service.
Does Medical Guardian offer a protection plan?
Yes, Medical Guardian offers a Protection Plan that covers loss, theft, and any damages that may occur to your medical alert equipment
Can you purchase spousal medical alert monitoring through Medical Guardian?
Yes, if you purchase a second pendant with the Classic Guardian or the Home Guardian medical alert system, Medical Guardian will monitor the alert device for free, giving your spouse free medical alert monitoring.
Does Medical Guardian offer automatic fall detection?
Yes, Medical Guardian is a leader in fall detection technology and offers a fall alert pendant as part of your medical alert package or as an add-on option.
Are Medical Guardian’s medical alert devices waterproof?
Yes, Medical Guardian’s alert pendants are waterproof, so you can wear them in fall-prone areas, such as in the shower. However, The Freedom Guardian medical alert watch is not waterproof.
Is there a limit to how many times I can press Medical Guardian’s emergency button?
No, you can press your medical alert button and request help as many times as you need.
Can I trust Medical Guardian’s monitoring center?
Yes, Medical Guardian’s monitoring center is Five Diamond Certified and is equipped with trained emergency professionals. The monitoring center also has a triple-redundant backup system in case of power outages.
Are Medical Guardian’s monitoring services U.S.-Based?
Yes, Medical Guardian and its monitoring center are completely U.S.-based, which ensures you won’t experience language barriers when contacting the company or its emergency services.
Medical Guardian also has translation services, so if you don’t speak English or Spanish, Medical Guardian will still be able to assist you with ease.
How is Medical Guardian’s medical alert service different than calling 9-1-1?
In emergencies, you don’t always have access to a phone. Having a medical alert system means you can request help at any time with the press of a button. Also, if you experience a fall, you likely won’t be able to reach a phone, so having a fall detection or regular medical alert pendant enables you to call for help.
Medical alert services also make sure emergency responders have the necessary information they need to best assist you—information you may be unable to provide in an emergency situation. Medical Guardian’s monitoring center will keep your information on file and give emergency responders the details they need, including your exact location, your preferred hospital, any medications you’re taking, medical conditions you may have, etc.
Also, if it’s a non-emergency situation, Medical Guardian’s monitoring center can contact your listed caregiver to assist you rather than emergency responders.
My older sister insisted that I should get some kind of equipment so I started searching through advertisements and then came across Medical Guardian and I ended up making and agreement to stay with them. So far I'd say 100 percent satisfied, I had a chance, I needed one time to use the service and got the ambulance and get me to the hospital if I didn't have Medical Guardian I probably wouldn't be alive today. The representatives have been very helpful to me, gave me plenty of time, answered all of my question, get me through the, making sure that I was testing the thing around my neck and my watch. live alone, this is the reason I have this and my blood sugar for diabetes was 600, which is well above where it should be, so I quickly ran and got the little hand-speaker thing and they contacted me with the local hospital and they talked to me and I gave them what was my problem and before I get to explaining them and they had me in the ambulance, took me to the hospital and ended up in Intensive Care, if it wasn't for Medical Guardian working I probably wouldn't be here.
Medical Guardian has been just fine. I like it except for the necklace. I don't like it, it's ugly it bothers my neck. So far I would probably rate them a nine because of the necklace. I haven't had to contact them for anything other than make sure that still works.
I have MS and I live alone, so I use the medic alert. The service and my experience with Medical Guardian has been just fine, although I wish I would get a statement its charge to my credit card but would still like to get a statement to know when is gonna be taken out.
I saw this product on TV. We decided to buy the Premium Guardian for my protection. I haven't had to use it yet, but I know how to if something does go wrong. I would give them a 10.
I came across Medical Guardian while searching online for a medical alert system for my mother. We went with the premium guardian. It is pretty easy to use and understand, which is why we bought it. Medical Guardian was really easy to work with. I give them an 8. We haven't had to use the equipment yet so I don't know its full functionality. But so far I am impressed.
My dad lives alone and I have always worried about him falling and not being able to get to the phone for help. I was doing research on google to find the best medical alert system when I came across Medical Guardian. We ended up purchasing the Emergency Help Button. So far we are very pleased. It gives both of us peace of mind that someone is always a button-press away. We haven't used the system yet, but they have been great to work with. I give them a 10 out of 10.
My son was concerned about me falling because my husband passed away and I live alone. I've been pleased with the equipment so far. I wear my wristband all the time. I did have one accident where I bumped it and the Medical Guardian reps where very nice when they called. I'd give Medical Guardian a 10 and recommend it to my friends.
I found Medical Guardian through a Google search. My mom fell and was alone so we decided we needed to get something for her. She has the Medical Guardian necklace and base unit so that if she falls, she can call for help. My experience with the sales representatives was good and the equipment has been fine.
I found Medical Guardian online. I will be 85 in December and live alone, so I felt that I should have it for my safety. So far, my satisfaction with Medical Guardian is 100 percent. The sales representatives answered all of my questions and I have had no problem with the equipment. I have nothing but good things to say about Medical Guardian. I've gotten immediate responses from them. Fortunately, I have not had to use it in an emergency yet. I would highly recommend Medical Guardian to anyone.
My son and daughter-in-law first told me about Medical Guardian and thought I should have it. I am very pleased with the equipment. One time, I was sitting back in my chair and must have somehow pressed it. I had my cell phone in my hand and it rang. It was a lady from Medical Guardian asking if I was okay. Luckily I haven't actually had to use it yet. I'd give Medical Guardian a 10, I really would.
I heard about Medical Guardian on TV. So far, I am very satisfied with Medical Guardian. The equipment is very easy to use.
My daughter told me about Medical Guardian because I live alone and sometimes fall and cannot get up. Before I had Medical Guardian, I fell and luckily someone came by and found me and took me to the hospital. Since I've had Medical Guardian, I have pushed twice and the equipment worked fine. I like that I can take it with me anywhere but do not have to take it with me if I don't want.
My wife had one and she wanted me to have one. So I bought it mostly just to please her. It works. I used it one time when I bumped into a concrete wall with my car and I just called a tow truck. I'm impressed with it. It's a good thing, anywhere a cell phone works it works. I didn't know what I was doing when I set it up I just charged it up and hung it on me and it worked perfectly that one time when I was far away from home and someone came right away. You don't have to learn anything you just charge it up and hang it on. It works, that's all.
I bought the wireless one, the necklace that she could wear out of the house. Overall, satisfied with service.
I purchased the GPS one. Very satisfied so far.
It's been good so far they were very helpful. I think that there are some limitations and there is only one speaker system and she might not be able to use the alert in the house. One thing that I think might be good is if they actually talk with their device on or have like the ability to talk into their device as suppose to having a speaker in the house, so have it like on her wrist. Is there a feature where they can talk into their wrist bracelet or necklace?
I ordered the pendant and the watch that goes around your neck like a GPS because my husband passed away and I live alone. I think it's fine, I am just going to cancel the GPS when it comes. I don't want it yet. Everything's been fine the only complaint I have is that it takes a long time to answer when you push the button, but everything is fine.
It was good. I actually looked online and compared all of them and I can tell you if I push the button somebody answers. I was satisfied, everything was fine.
I've been very happy with it. I got it for my mom after she fell, she has the pendant and the GPS. Everything was very good and easy. We do have one problem though
We just ended it because it's been six months after my mother's surgery. They made it very easy, and they were very accommodating and the sales rep did a great job, it was all good.
I purchased the basic service because my mother is getting old. The setup was straightforward. We haven't had to use it yet, but so far I would give it a 9/10.
My husband found Medical Guardian purchased the service for me because I broke both of my wrists. He said that the representatives were very nice to work with. We got the necklace that you just touch it if you fall or whatever. It has been absolutely great to have.
Everything has been good so far. We haven't had any problems at all. I would give it a 9 out of 10.
I have the little box when you fall and can't get up. I've been very happy with it so far. The only time I have had to use it was to test it. I hope I don't have to use it in an emergency.
I found Medical Guarding through internet research and think the service was pretty good. I don't even remember what the service was, but I know it was easy to start using and set up.
I found Medical Guardian on the internet and signed up because my mother was alone, and she is eighty eight years old. The experience with sales reps and in general has been very good.
I am not very satisfied with the service. I paid for a whole year, and I don't know when it stops. Using it wasn't all that difficult. When I leave home I sometimes forget to put the device on the charger so it dies. Sometimes I forget to take it with me altogether. I give it a 4.
Saw Medical Guardian in one of the magazines. It's been good, simple and easy to use.
I actually thought I was ordering from Medical Alert and I got this instead. It must have been our odd. Simple to use. Always call real quick.
My daughter had another company and I did not like it. I am home alone and am 67 years old so that is why, for my own safety my daughter had it before but she died. It is very easy to use, plugged it in and that is it. I guess I am just very happy with the service, the customer service, the sales and I am very happy.
I searched different companies before I bought. Device gives me coverage outside the house. I fell a few times so my son said I needed this. Satisfied so far.
I looked online and called a couple before I ordered from Medical Guardian. I got the plan with the bracelet and the necklace and everything is good so far. Very good experience with representatives.
I heard about medical guardian on a website and I liked that I could wear it as a necklace and like an arm band. I am extremely excited about it. I didn't have a sales representative because we purchased the thing outside of talking with a sponsor. I'm pleased with it and it's been working fine.
I found Medical Guardian as I was doing research on the internet. I have the GPS device that I can carry with me anywhere. I purchased it for myself since I am 69 years old and a diabetic. I fall a lot and break things. I love it! Its great! I was in a medical emergency and everything worked exactly how it was supposed to. It called my daughter and gave her all the information she needed to be able to help me.
I've been attending sessions in the hospital and that was the first time I started to hear about Medical Guardian. We got it as a protection for my wife. It has been very good and I was impressed with the fact that you can be anywhere with it. I commonly just put it on my belt and off we go.
I first discovered Medical Guardian online. My mother is blind so I was trying to find something for her. I ordered everything we needed online. We have been very satisfied so far.
I purchased Medical Guardian for my mother. I purchased the one that is connected to the phone line. She has had medical problems and we wanted a way to help her when we are not there. The service is simple and has been great. The only problem we ran into was during the setup when we never received the confirmation call to confirm it was all set up.
I first heard about Medical Guardian on the internet. My experience with Medical Guardian's sales representatives so far has been good. My experience with the equipment has been good as well.
Doing a search on the internet helped me first come across Medical Guardian. I can't remember which service I signed up for but it is for my mom. It's the device that goes on the head and there is a little blue one on the house. So far, the service has been good and the product has been very easy to use.
I learned about Medical Guardian online. My mother was getting older and she still drove, so I wanted her to have some protection when nobody is with her so I decided to sign her up for the mobile service. I am been satisfied with the experience thus far and the sales rep that helped us was good. The service is easy to use but I think when Medical Guardian is set up for an elderly person, they should let us know that you can actually put in somewhere and say where there is a hidden key and how to get into the house if someone can't come to the door. My mother had a stroke and one of the responders came to the house but couldn't get in because her door was locked. We didn't know we were allowed to tell them.
I first heard about Medical Guardian on the internet. I am home a lot alone and I'm 82 years old and I use a walker to get around, so just thought I better get some you know since there. My overall experience with a Medical Guardian sale's rep is fine. I think it's nice sometimes that they ask if there's anybody in the house, any help you know besides myself so, but other than that I'm satisfied.
I bought the service band because I was falling and I live by myself. So far the service has been alright. I would use it again. I would probably order it again when I can afford it.
We were looking for my mother because she has been falling and found Medical Guardian online. The service we got for her was the call button. My experience with with Medical Guardian's sales rep was good.
My son and daughter were looking on the computer and thought that this would be best for me. I'm 97 years old going on 98 next month and they decided that I shouldn't live by myself without some kind of warning. I was very much against it but I got it. So far, I wear it but haven't had to use it yet. We haven't had any problems with it so far.
I fell quite a bit, and my children thought I needed something so they bought this for me. I wear it on my neck. It's like a necklace. It has a little round thing at the bottom and I have another little battery with it. I decided to purchase it because I fell quite a bit and I am alone quite a bit. I live with my daughter but she travels for a living so she's gone monday through friday. I haven't had to use it, thank heavens, but it's still good to have it. I know the equipment is very good because when I first started putting this on I forgot it was there. Then I maybe push the thing against the sink or something and they called me right away. It was great.
My brother and I purchased it for my mother's house. I hate to say it but she is not wearing the necklace or the bracelet at this time. She keeps it close by but she does not like wearing it. I do not know why, she just does not do wear it. My mother is very proud and I guess she is just fiercely independent. We decided to get the service because my mother is 88 years old and lives by herself, so we felt it was a good thing for someone to be able to help her when needed. She lives across the street from me, and I go over and visit with her throughout the day and check on her but she is alone during the night. I am thankful we have not needed to use it but it is nice to have the assurance and knowing it is there.
I had life alert and I did not like it. I had to change for some reason. I just looked up on the internet and found Medical Guardian and called them. I liked the service. The system is for my mom. She is an elderly lady so we needed the thing for her to wear it around her neck. My mom had a broken leg and she is recovering from that so we needed something in case she falls again. I 100% satisfied. The setup was very easy and understandable. I do not have any problems with it.
I purchased the alert button because I was concerned about falling. The service has been very good and the setup was easy.
I purchased one of those alert band wrists for my mom because she is going to be 90 years old. Everything has been fantastic. There have been no problems. The salesman were really good and they knew what they were talking about. Nothing but polite. The equipment was very easy to handle and very easy to set up. With one call it was set up within minutes. What I like about medical guardian is once in awhile they would call to make sure your monitor is working. I really appreciate that because I am very busy. It is really helpful.
Josephine has the neckless with the monitor and she likes it because she can take it anywhere she wants to go. We like the way you can hook it up yourself and get everything started. She decided to get it because we was up in age and wanted to stay home by herself. She and I felt safer knowing she had something she can contact me with if she needed help. So far we have been really satisfied with the service.