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Medical Guardian

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8.9

Overall Score

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Claire Gagne Lewiston, ME

I have the lock box on my door. Others that I know don't have that. How will anyone get in there house?

2 years ago

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Annelle McDaniel San Angelo, TX

So far haven't had to use it. We like the pendants. The one time we accidentally pushed the button, we got immediate response.

2 years ago

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Harold Basler Long Beach, CA

The agents who sold the unit and who helped us set it up were very helpful. Having had no other occasion to use it, I can't say anything else.

2 years ago

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Anonymous Conneaut, OH

I like everything about it. I don’t even mind wearing it. They are so helpful and patient. I think the price is good.

2 years ago

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Theresa Idaho Falls, ID

There is nothing to dislike about Medical Guardian. I have it around my neck right now. It is pretty easy to use.

2 years ago

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Diane Roseville, MI

Wish there was GPS in the device so I think I might send it back because it doesn’t meet me needs otherwise I am happy and I use it to call for help.

2 years ago

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Jim East Tawas, MI

Device is reliable. It seems to work all the time. I have tested it several times. I press the button and they answer.

2 years ago

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Paul Riverhead, NY

The best thing is the quickness of the response time. I was frankly shocked. I was impressed with the testing.

2 years ago

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Anonymous Englewood, CO

All the way round it is pretty handy. It give me a sense of security. The people were very courteous. It’s good.

2 years ago

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Margaret Knoxville, TN

When I test it, they answer promptly. It was a really pleasant exchange. I have the necklace and the charger.

2 years ago

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Elizabeth Harrisonburg, VA

Makes me feel secure. There was a long wait when I called customer service but when I got someone on the phone, she was very helpful and thorough.

2 years ago

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Patricia And Donald Reading, PA

I wear my unit every day. It is good. All we need to do is follow the instructions and it was all figured out.

2 years ago

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Suzanne Costa Mesa, CA

It works. Everything was fine when we tested it. I like that I have it for my safety. They are very trustworthy.

2 years ago

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glen parker Loveland, CO

The rubber watch band is missing the square loop thing that can move up or down, the watch band loops into it. Medical Guardian says they can't replace the black rubber watch band itself, they have to send a new button too for $75, can't just send the cheap rubber part. I'm shopping around for another company after that customer service failure.

2 years ago

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P Cunningham Cary, NC

In the emergency we had, they sent an ambulance rapidly to my mother's home and got her the help she needed.

2 years ago

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Carol Cersosimo Aurora, CO

When my mom thought she was gonna pass out I pressed the button and help was in the way. That was a relief.

2 years ago

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Betty Miller Taylorsville, NC

Always nice and courteous. Thankfully we’ve never had to use it but it’s nice to know mom has it.

2 years ago

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Charles L Springfield, MO

They answer quickly. I test it probably every three months if I can remember. There's nothing I don't like, it's good.

2 years ago

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Bob Los Angeles, CA

Medical Guardian is very easy to use and to get a response very quickly. I used it when I fell and I couldn't get up.

2 years ago

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AH Newport, VT

I feel quite protected. I don't worry at all. I go to sleep every night and know if something happens, I can get someone right away.

2 years ago

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Verna

When I test it, they answer right away. I know it work. It does it's job. I don't have to worry about it.

2 years ago

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Elsie Yerington, NV

Works okay but I wish that I didn't have to charge it every week. The person on the line is very nice and easy to talk to.

2 years ago

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Maureen Dripping Springs, TX

I got it for safety. I feel safe when I am wearing it. I have dropped it a couple of time and I told them I was fine.

2 years ago

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Sally Caldwell, ID

Wish is was lighter but they do answer fairly quickly and are very informative and that is very helpful.

2 years ago

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Linda Maddox Shalimar, FL

No help from customer service. Doesn’t bode well to pay the year up front. Emergency response immediate and responsive. Rate her service a 10 !

2 years ago

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Lucinda Chandler, AZ

They answer right away. I don’t have a problem communicating. It has GPS so it can find me wherever I am. I like that.

2 years ago

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Cathy Cascade, ID

Very easy to use! Love all the extra features; especially lock box for Mom's back door for easy access in an emergency

2 years ago

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Judith M Ebner Crystal, MI

Prompt, friendly service. I like the idea of testing the Mini-Gardian every month. Operator is very knowledgeable,

2 years ago

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Rebecca Laux San Bernardino, CA

Medical guardian gives myself and my 2 family members that I have it for ,...such ease and peace of mind

2 years ago

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Gail

My Mom thinks it is too big and bulky. She has the smallest one available. We have not had any reason yet to use it to know how it functions.

2 years ago

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Sarah Fick Blandon, PA

It was easy to sign up. Received in a short amount of time. I feel safer knowing I can get help at my fingertips

2 years ago

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Ann Hammond, LA

The price is reasonable. When you push the button, they respond immediately. They answer within thirty seconds.

2 years ago

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Dick Kearney, MO

Their staff is always calling to check in. I like that is monitored and it seems like a very reputable company.

2 years ago

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Ellen Peabody, MA

I would recommend them. They are wonderful for responding when I call them. It works well and it is easy to use.

2 years ago

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Katherine Chino Hills, CA

It’s a good protective device. They are very helpful. I feel like it protects my husband when I am not here.

2 years ago

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Elizabeth Decatur, GA

Easy to use and having native English speakers is very helpful as well. They are extremely kind and helpful.

2 years ago

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Rozelle Birmingham, AL

There is always room for improvement but we haven’t had any problems with it. I think it is convenient and I like the price and the response time.

2 years ago

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Mary Ann Great Falls, MT

Seems to work really well. It is quite large and needs to be charged often but everything is working.

2 years ago

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Kathy Berner Allentown, PA

We have not had to use as of yet. But , we have been checking by pushing button monthly and person responds immediately.

2 years ago

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Karen Jordan Prattville, AL

I ordered this service for my father and his necklace came apart & fell to the ground while I was out of town. The clip broke. I was not notified that he fell. I called with concerns several times & left messages. I have yet to receive a phone call back from a representative

2 years ago

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Susan Braswell Pompano Beach, FL

I really have not had to use the service yet but when I have hit the button, someone comes on quickly.

2 years ago

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Brianna Haver Seattle, WA

Have not had to use it but accidentally hit it 3X on my walker and someone was on the line pretty quickly

2 years ago

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Virginia Stranberg Port Orchard, WA

All the information was both easy to understand as well as presented by voice thru the customer service personnel.

2 years ago

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Ada Anderson Littleton, CO

Have not had to use them but when I have accidentally pushed the button they are very nice about it.

2 years ago

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AJ Sugar Land, TX

Great experience when I was looking into purchasing it. My questions were answered in detail and courteously.

2 years ago

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Carol Quillan Coopersville, MI

I have notr had to use it yet, but confident that it will the best at the time I needs it. Like the idea it will cover me no matter where I am.

2 years ago

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John W Hart Williamstown, KY

Everything was as they claimed it would be...from the size of the device to the clarity of voice interaction

2 years ago

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Michael Clothier Ozark, MO

I have had to use the alert button a few times and the caring responsiveness of Medial Guardian is awesome.

2 years ago

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Veronica Roscoe, IL

It's easy to access. You call me if you think I need something and I know you can send help if I need it.

2 years ago

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Juneal Kennewick, WA

The person who helped us was very informative and gave us lots of option and wasn’t too pushy. It is very easy.

2 years ago