Medical Guardian

Good service when I needed them

I never actually needed for emergency. Just having it available was all I needed. Husband has ALS and I was afraid of falls and with the wrist band I felt he was protected the few times a week I was out of the house. Good (rental) purchase.

I have not had to use my system but when I do an equipment check they are very polite and ask all the right questions.

The system is great. The challenge is to get my mother to wear it, push the button when she should.

Too expensive and to cumbersome!

I cannot figure out how to terminate the service. It does not appear to be convenient in any way,

They're very helpful people, and although speaking to them was good, I'm still looking into other alternatives for my father.

It seems like it would supply my needs. It's efficient, a little expensive, but otherwise, I was happy with what I heard about it. Plus, their representative was excellent.

My mother wanted a safeguard when she's by herself, and considering she has some health issues, we decided to get her Medical Guardian. It was a simple device that she could carry with her everywhere, without needing a whole lot of other complicated connections. It was an easy to use product, and they had great consumer ratings. On top of that, the system was very easy to set up, and their agents were very professional.

I felt like they had everything that my mother needed, and I felt like they were responsive to my questions and my concerns. The representative was very good, and it was a positive experience, so I signed up.

My son purchased Medical Guardian for me. I keep it in my pocket, and I haven't had to use it. My suggestion for the company would be to make the device that you carry smaller.

We switched to Medical Guardian because they had a lot of features that the one I was using before doesn't have. So far I'm pleased with what I've gotten, and how it should work if I need it. It was purchased for me by my daughter because she couldn't be with me all the time. She wanted to make sure that I could get help if I needed it, since I've had a couple of medical problems in the past. Thank God I haven't had to use it yet. I wear it all day, everyday, in case something happens. I take the GPS thing whenever I leave the house. I go to doctor's appointments and therapy appointments and once in a while I get to go out for lunch while wearing it.

It was very nice speaking with them. They were very understanding, they explained everything to me and it was fine. They were very good to me. I'm not as steady as I used to be and there are times when I wouldn't be able to call my family that I live with, so I thought this would make me a little more independent. I wear it all the time, so I feel it's made me feel very comfortable and more confident than when I didn't have anything. I've been very lucky. I haven't had to use it, except for when I hit it by accident and it called them, which was embarrassing, but we got it all straightened out.

I got the device for someone else; I just make sure they're wearing it. After speaking with a representative, it seems very good for them. It's been a good experience.

I just put it on in the morning and go. The Medical Guardian Representative is excellent

I wear it everyday because I have a fall risk. I used it once just a couple of weeks ago when I fell. They've really done good for me. Speaking with their representative was good; it was very informative.

I have it on my wrist 24/7, and anytime I go any place I take my charger. I got it for myself 6 weeks ago because my husband just died 7 weeks ago, and I'm alone in the house. I do have some health issues and I just wanted to be safer. I've never used it yet; In the next day or two I'll call in for my monthly check-in but nothing other than that. My son spoke to their representative and he had no problems.

It's for my mother, and she wears it all the time. It's good for her, especially because she lives alone. She used it once already, and the response time was quick, so it's been a positive service.

The only time I spoke to one of their representatives was when I was trying to decide which company I wanted to go with. Whoever I spoke with was very pleasant, very informative, and that convinced me to stay with Medical Guardian.

They've been very helpful with the information they provide when I call in. All I do now is put it on in the morning, and keep it on until bedtime.

I haven't had to use it yet but I am so thankful to have it just in case I do fall or in case I get stuck somewhere where I'm by myself. My only experience dealing with their representatives was when I signed up for it. That was a very good and helpful experience. It just makes me feel a lot safer to know that I can get help at the press of a button,

Usually, I sleep with the device on, and take it with me when I go outside. The only thing that I don't like is that you got to carry that little power pack thing if you're outside. Hopefully I'll get used to it, because I feel safer and more secure with it. Plus, the representatives answered my questions and gave me a lot of information, so that was good.

The reason I chose Medical Guardian was because the company showed good ratings online. My daughter helped me set up everything, but so far, everything has been a great experience. I haven't had a problem with the service.

I'm very satisfied with it! I wear it regularly, and although I haven't used it yet, Medical Guardian has offered a very positive experience.

They called quickly when they sensed there was a fall. Fortunately, there wasn't one, but they were polite and professional. Keep improving!

I've spoken to their representatives several times, and they've always been very informative, very polite, and very patient. I'm very happy with the unit, and everything's been fine, as far as I'm concerned.

I've never pushed the button, but their agents are very pleasant, very cordial and very helpful. I wear the wristband and the lanyard throughout the day, so it's there for me in case I fall.

Customer service has been very pleasant. We haven't used the service yet, but I happen to be very happy with them.

The time I spoke to the representatives, everything went smoothly. Although I haven't had to use it, I wear the device 24/7, wherever I go, just in case.

When I called Medical Guardian's customer service, it took them a really long time to answer. If the fire department is knocking on the door and they have to call them, it's going to take long to get an answer.

I have it just to make sure that I get a hold of somebody to help me if I fall. Actually, their representatives are very courteous and they know what they're talking about. This service just seems to be quite handy. My wife uses the Pendant and I use the Bracelet.

My granddaughter purchased it for me, and the service has been great. Plus, their customer service is fine. Fortunately, I've only used it for testing so far.

The service is for my mother-in-law, who is elderly and lives alone. She hasn't used it, but it's a comfort for her, to know that it's there if something happens. We actually test the system all the time. It helps her feel more comfortable with the system, and the representatives are always very kind and polite. They're very nice to work with. Overall, we're very happy with it.

I'm very satisfied with everything! When I go out alone, I bring the necklace with me, along with the GPS attachment. Their representatives are very helpful, and very professional.

Their people are very helpful! So far, I'm fortunate enough not to use it, but they should continue doing a good job. They've helped a lot of people!

Thankfully, I haven't had to use it, but I can say that their customer service is very attentive and helpful.

I think it's a great asset for me to have because I'm home alone. It makes me feel safer to know that I can reach the button, and help will be on the way. Besides, dealing with their customer service was great. They offered a good experience.

I purchased this service after looking at the good reviews online. It's for a loved one, and although we've only used it for testing, the people we've spoken to are very polite and helpful.

Medical Guardian makes me feel comfortable when I go to work. Sometimes I'm underneath a car or between containers, so I feel safer now. Plus, the representatives were very nice to me. I feel very positive about having this service.

It's been a very positive service so far. I can just put it on and wear it around my house.

I work in the yard a lot, and I wear the necklace while my husband wears the bracelet. We haven't used it, but their agents are very helpful and informative. They've offered a very positive experience.

Medical Guardian's representatives have always been very nice when I test the system.

I've been very fortunate because I haven't fallen, therefore, I haven't used the service yet. Their agents are just fine.

They seem to know what they're talking about when it comes to the device. The representatives always seem to have an answer, and they're easy to contact. If I have any questions, they're really knowledgeable about it.

Since my family is far away, I wanted to feel protection. I've only spoken to a couple of representatives, and they've all been good. I have the devices with me, but fortunately, I haven't had to use the actual service.

My daughter purchased it for me, in case of an emergency. Gladly, I haven't had to use it yet, but it's there if I need it. They've provided an excellent service so far.

It was very easy to talk to the representatives, and we got our questions answered. This service is for a loved one, and it gives me a lot of peace, knowing that it'll be there if something happens.

I pushed the button after taking a fall, and within 10 minutes, the EMT's were here. The representatives ask a lot of questions, but they've been very courteous.

I didn't like at all the guy who sold the service to me. He was very pushy, and I got the name on the internet. He told me I didn't have to pay for the equipment, but I know there's still a $400 charge.

Thank goodness, I haven't had to use it! I've accidentally pushed the button, and the people on the line were wonderful! My only suggestion towards them would be to resize the button a bit, this way, it's not as easy to hit it. Perhaps a feature where you have to hold it down more than a few seconds to go off, but besides that, it's a wonderful thing to have. I highly recommend for anyone that might need it.