Name: Spectrum
Rating: 3.4

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Abby Smith Dothan, AL

Spectrum has given us great customer service, great prices, great deals, and fast and easy installation.

2 years ago

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Teresa Reid Charlotte, NC

It's wireless/wifi, so you don't have to worry about wires going everywhere or a dish. Least, internet goes down a bit too often. But have no choice where I live now.

2 years ago

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Lynne Duchock Hartselle, AL

Spectrum is reliable service. Customer service isn't always the greatest, but there are definitely people who care about the customer.

2 years ago

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Susan E Weinberg Billings, MT

Happy with their service, store csa’s knowledgeable and friendly, 24 hour customer service line. Good reception.

2 years ago

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Carmen Rolon New York, NY

There services start out at one rate and closely creep up in price. I started at $112 and I am now at $177. They have no mercy on people with fixed income. Pretty soon will be pulling the plug on this service.

2 years ago

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Lori South Gate, CA

Internet service is ok. I was with Verizon before coming to spectrum. Saved just little bit if money but not drastic change in bill.

2 years ago

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Clinton Coddington Catskill, NY

The thing I liked best was speed of the internet. But I found it expensive and unpredictable the equipment would require constant rebooting or regular replacement.

2 years ago

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Joshua Bassett Pittsfield, MA

Nothing works but the internet and they charge me 300.00 dollars a month. Digital boxes haven't worked in years, phone hasn't worked may year and a half. I had to pay out of pocket for streaming devices just to watch tv. Terrible company

2 years ago

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Derick Johnson MA

As long as I am in an area where there is spectrum service I am able to log on makes it a whole lot easier for me to gain access where ever I may be

2 years ago

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Geri Greco Knoxville, TN

Spectrum cable, internet and the phone bundle is great! Fantastic job of getting all the 8nfo I require.

2 years ago

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Jewelleah Kempers Las Vegas, NV

Spectrum is a good company but they pad their bill with all kinds of fees and their service is expensive compared to other internet providers.

2 years ago

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Domonick Montrees Greenfield, OH

There unlimited internet best around! Pricey tv shows tho an tv is out! now apps an data rule the 🌍🌎 (world)!Hahahaha! Lol.

2 years ago

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Justin Sheets Portsmouth, OH

I have had spectrum cable and internet for over 2 years and have been completely happy and costumer service is awesome too

2 years ago Edited August 1, 2022

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Cathy T Fayetteville, NC

Overpriced and spotty service. The customer service is hit and miss. It takes a minimum of three calls to get one request completed correctly. They don't care how long you have been a customer.

2 years ago

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Alison and Alan Harney Huntington Beach, CA

Spectrum was really good until they raised the monthly fee on us. I like that you could watch your shows on your cellphone, that made it really convenient.

2 years ago

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luzayikusu manuana Rochester, NY

Spectrum best service provider everyone don’t look 👀 everywhere. Look here best service stronger 💪🏾

2 years ago

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Pacific Austin San Francisco, CA

Spectrum left a lot to be desired from an internet company. The prices were high and they don’t offer a prorated last month when you return your equipment.

2 years ago

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Letmeholdsumtng Fort Worth, TX

With so many different ways to watch or steam movies now Spectrum prices are to high and the bundle package is not really a discount. I just use them for the internet now until my contact is over

2 years ago

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Judi Mauldin, SC

Spectrum is my only choice for WiFi and Cable, other than a satellite dish. I don't like that they seem to drop cable feed occasionally. I preferred when I had AT&T U-Verse.

2 years ago

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Tina Matthews Durand, MI

I really loved spectrum until i got a suprise bill that doubled bc my promo price expired without notice and will not work with me to lover the bill now

2 years ago

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LueLue Ashburn, VA

New customer of Spectrum. There were some mix-ups in the beginning but they quickly rectified them. Since then - things have been good.

2 years ago

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leesa trudeau Homosassa, FL

Every time I ask spectrum if they could do something for me they said they would but never did I finally told them you know if you can't help me then I gotta go someplace else and I did.

2 years ago

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Daughter of the King

Better than the competition. Service normally stays on and not too many outages. The price should be a little cheaper if you only want internet.

2 years ago

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Don Theriot Dallas, TX

We switched our business phones and data to spectrum. It’s been very reliable and the cyst service is Responsive

2 years ago

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Jen M Raleigh, NC

Spectrum is the only internet service in my area. I have trouble with my internet and tv every time we have a storm. Customer service is really hard to get a hold of and their prices are high.

2 years ago

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Juanita Morrison Columbus, OH

Current Spectrum customer. When I moved to this area the service was unstable. I haven’t had any outages in the past year.

2 years ago

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Rosita Khalehpari Tehran, 23

internet connection was good, but their prices were high. The lowest monthly amount for a package of home phone(i did not need it), internet and basic cable was $255.

2 years ago Edited July 15, 2022

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margaret Pasco, WA

The internet service is much better than Frontier. Don't lose reception like I did with Frontier.

4 years ago

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Zharia Allums Haines City, FL

Sometimes the internet is slow and there is poor connection, but overall, it's pretty alright. I've heard that Verizon is better.

4 years ago

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Stephen South Jordan, UT

We had spectrum internet for a year and it was great. Never had any problems and it was a good value.

5 years ago

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Dasha Directo Provo, UT

I have had a lot of problems with internet connection with this company. I've had to call in to check on what's wrong with my WiFi connection and there's always a long wait period.

5 years ago

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Holly Nelson Universal City, TX

Good internet. Sometimes the signal is stronger on some days than other days, which I don’t understand, and I have to switch things around but something always works

6 years ago

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Sara Jane Crestwood, KY

The service is good. The cable internet never goes out. The speeds are excellent as well. I do think the price is on the steep side.

6 years ago

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Patrick Freeman

I have been a customer with Spectrum for over 10 years.

4 months ago

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Brant Petty

Horrible sales tactics and still using outdated equipment. Internet goes out and they can't explain why because there's no outage they say.

6 months ago

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Bibiana Jerez

Very good internet service and cable. Never had a problem with

7 months ago

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Brian Wamboga Chicago, IL

It's better Data cable connectors and quality network connection.

8 months ago

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Ed M. Los Angeles, CA

Cool with it so far. My internet always works and it’s fast

1 year ago

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Diane McDonald Honeoye Falls, NY

very reliable company. take care of any problems right away

1 year ago

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Patti Crawford Appleton, WI

I have had Spectrum for many years. I haven't had any problems with outages or decline in speed

2 years ago Edited July 20, 2022

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Jacklyn J Boon Batavia, NY

this is a great company easy to deal with...web site is user friendly

4 years ago

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James Johnson Edenton, NC

Reasonably responsive have had several software and hardware issues, all eventually resolved

4 years ago

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CAZ Ocoee, FL

Horrible service in all areas. Cable has continued sound cutting and pixelating issues. Internet goes out at a minimum of twice daily. Customer service is nonexistent.

4 years ago

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Charlenezuccaro Delaware, OH

Responds in a short time. Very knowledgeable staff and technicians

4 years ago

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Barbara Cell Stuckman Maryland Heights, MO

Good speed and works well. Price went up after a year and now I think it’s a bit too high

4 years ago

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Thomas Wentzville, MO

Simply to subscribe, service consistent regardless of weather

4 years ago

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Bridgette J Lucious Keller, TX

Great service which rarely loses connection and updates on its own

4 years ago

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Melani Carson, CA

Horrible. Overcharged by them and told that they will continue to do so until they can figure out how to pick up the equipment I am no longer using. Never heard back.

4 years ago

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Petrus Mare Palatine, IL

Superior service and response. My experience has been of the highest order.

4 years ago

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Diane Lakeview, OR

I haven't had a "down time" since I switched to Spectrum over a year ago.

4 years ago