Name: Spectrum
Rating: 3.0

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Tim Riley Coppell, TX

Slowest internet service out there. Paid almost 200 dollars a month for 1g and never was better than 276mb. Horrible.

3 years ago

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Robert Serabin New York, NY

Not bad on customer service. Installation was good.

4 years ago

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Sandra Goff Walterboro, SC

THE ONLY ISSUE I HAVE WITH THIS PROVIDER IS THEY ARE VERY EXPENSIVE.

4 years ago

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Angela Wilson Fulton, NY

There prices are through the roof and keep rising.

2 years ago

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Maria Cavanaugh Denver, CO

I was assured I would get a refund. They kept the money! NEVER again.

2 years ago

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LAC New Smyrna Beach, FL

Internet service is interrupted at least once a week !

3 years ago

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Bruce Covington, GA

Wifi is terribly slow. Download speed is slow and freezes up constantly.

5 years ago

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CHARLIE SYDNOR Plant City, FL

Poor service and poor response times to service issues. Would not recommend iu

5 years ago

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Chris Dublin, OH

Very expensive. Basic WiFi is $75/month.

5 years ago

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Ed Dempsey

Their prices kept increasing unceasingly; they have outpriced themselves.

5 years ago

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Doug Schartiger

Great speed and reliability, terrible pricing and business model

5 years ago

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Young Alabaster, AL

Terrible service. Horrible customer service. Not worth the money.

6 years ago

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Mikayla Mansfield, OH

I liked their service, but their customer service and prices are awful.

6 years ago

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Zoltan Jakus

Very slow internet and not stable + expensive

6 years ago

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De Ciantis

Good quality internet but incredibly expensive for internet only

6 years ago

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Timmeon Rebecca McDonald

I hate them. They do not provide good service and they charge too much for it.

6 years ago

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AliceStars Austin, TX

Terrible customer support slow performance

7 years ago

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Helen Yorba Linda, CA

Not good. Interbet spotty. Slowed down.

7 years ago

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WILLIAM SCHNEIDER

Overpriced. Poor performance. DVR unreliable

7 years ago

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bill hupp Bakersfield, CA

bad customer service and high cost, poor quality service

7 years ago

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Elaine Walz Madison, WI

Intermittent reception and often have to reprogram :(

7 years ago

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Terri Aulman Gilroy, CA

Slow, terrible connect. Terrible phone sevice,, Hate tv that they provide

7 years ago

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Edwin Colon

Because service is very bad ad you never get the speed they market

7 years ago

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Kimberly T

Spectrum took over Time Warner and they charge more for less

7 years ago

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Royce SSimmonds

Overall Cost - Customer Techical Service and Customer Service is Reasonable

7 years ago

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Ken Kjer

To high priced, poor customer service. . .............

7 years ago

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Edlyn Hynes

slower than dial up getting more expensive each billing period

7 years ago

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Keith Gornjak

G re at customer service but always jacks up your rates and never locks them in!

1 year ago

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Lynne Truesdell

Hard to reach a person to talk to. Pricing is too high

1 year ago

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Louis

didn't like the service internet goes off

1 year ago

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Terri Miguel Punta Gorda, FL

I love it when it works. Has outages at least once a month.

2 years ago

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Rafael Orange City, FL

overpriced and bad service in my area. Too many power outages and system downtimes

2 years ago

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M Kay

Terrible customer service every 3 months jacking bill another 5 to 10 dollars

2 years ago

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Moureen Meggers Ennis, TX

No good quotes and they do not tell you about hidden fees.

2 years ago

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Matthews Thomas San Antonio, TX

Keep doubling prices without a proper explanation.

2 years ago

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Lisa O' Brien

The internet service is very expensive and not always reliable.

2 years ago

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Ann Stinson

They trick you with low price to join, then up price without your knowledge.

2 years ago

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MBA Dallas, TX

Over priced . They take the best channels away and repackage them at a higher price

2 years ago

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Sheryl Hancock St Louis, MO

They are pricey. Not sure how long I will have them

2 years ago

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billy bonder New York, NY

Good service,nice people respectful kind

3 years ago

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Susan J Sacramento, CA

Decent but shows were buffering too often.

3 years ago

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Gisele Sasser New Smyrna Beach, FL

Too many black-outs. Very slow internet.

3 years ago

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Edward Thacker Jackson, TN

they charge way to much for cable tv and internet people on disability need get discount

3 years ago Edited July 5, 2022

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Todd Conlon Worcester, MA

Price changes on different things they offer

3 years ago

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Letiçià Hurtado Los Angeles, CA

It was to much money that I have to pay for it

3 years ago

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Joyce Selapack Lancaster, NY

For the most part there ok , service goes in and out

3 years ago

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mark christopher Oxford, ME

They lure you in with real cheap promotions, and than double your prices and remove channels.

3 years ago

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Robert Tant San Antonio, TX

Good service 👍and quality work 👏 great 👍 com

3 years ago

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Michelle Mapes Kalkaska, MI

Customer service reps can be a little rude

3 years ago

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James A Crawford jr Akron, OH

May slow down some time but it's ok when itworks

3 years ago