Name: Spectrum
Rating: 3.4

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AliceStars Austin, TX

Terrible customer support slow performance

5 years ago

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Helen Yorba Linda, CA

Not good. Interbet spotty. Slowed down.

5 years ago

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WILLIAM SCHNEIDER

Overpriced. Poor performance. DVR unreliable

6 years ago

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bill hupp Bakersfield, CA

bad customer service and high cost, poor quality service

6 years ago

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Elaine Walz Madison, WI

Intermittent reception and often have to reprogram :(

6 years ago

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Terri Aulman Gilroy, CA

Slow, terrible connect. Terrible phone sevice,, Hate tv that they provide

6 years ago

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Edwin Colon

Because service is very bad ad you never get the speed they market

6 years ago

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Kimberly T

Spectrum took over Time Warner and they charge more for less

6 years ago

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Royce SSimmonds

Overall Cost - Customer Techical Service and Customer Service is Reasonable

6 years ago

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Ken Kjer

To high priced, poor customer service. . .............

6 years ago

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Edlyn Hynes

slower than dial up getting more expensive each billing period

6 years ago

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Terri Miguel Punta Gorda, FL

I love it when it works. Has outages at least once a month.

1 year ago

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Rafael Orange City, FL

overpriced and bad service in my area. Too many power outages and system downtimes

1 year ago

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M Kay

Terrible customer service every 3 months jacking bill another 5 to 10 dollars

1 year ago

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Moureen Meggers Ennis, TX

No good quotes and they do not tell you about hidden fees.

1 year ago

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Matthews Thomas San Antonio, TX

Keep doubling prices without a proper explanation.

1 year ago

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Lisa O' Brien

The internet service is very expensive and not always reliable.

1 year ago

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Ann Stinson

They trick you with low price to join, then up price without your knowledge.

1 year ago

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MBA Dallas, TX

Over priced . They take the best channels away and repackage them at a higher price

1 year ago

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Sheryl Hancock St Louis, MO

They are pricey. Not sure how long I will have them

1 year ago

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billy bonder New York, NY

Good service,nice people respectful kind

2 years ago

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Susan J Sacramento, CA

Decent but shows were buffering too often.

2 years ago

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Gisele Sasser New Smyrna Beach, FL

Too many black-outs. Very slow internet.

2 years ago

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Edward Thacker Jackson, TN

they charge way to much for cable tv and internet people on disability need get discount

2 years ago Edited July 5, 2022

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Todd Conlon Worcester, MA

Price changes on different things they offer

2 years ago

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Letiçià Hurtado Los Angeles, CA

It was to much money that I have to pay for it

2 years ago

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Joyce Selapack Lancaster, NY

For the most part there ok , service goes in and out

2 years ago

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mark christopher Oxford, ME

They lure you in with real cheap promotions, and than double your prices and remove channels.

2 years ago

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Robert Tant San Antonio, TX

Good service 👍and quality work 👏 great 👍 com

2 years ago

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Michelle Mapes Kalkaska, MI

Customer service reps can be a little rude

2 years ago

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James A Crawford jr Akron, OH

May slow down some time but it's ok when itworks

2 years ago

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alk43420 Cleveland, OH

Not too shabby not to great. Depending on your location

2 years ago Edited April 7, 2022

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Gabriella Ruiz Kenosha, WI

Spectrum is reliable and few interuptions

2 years ago

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Luke Hoover

Some disruptions, helpful app, overall decent

2 years ago

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P. U.S.H Preserve Understand Sustain Humility Lincolnton, NC

They are way pricey not that great of deals going with the company

2 years ago

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Laurie Carter Concord, NC

Horrible service, no reliable and customer service the worst. Rates go up Everytime you turn around

2 years ago

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T EDGE Mansfield, TX

Slowest internet with the most interruptions I have ever had in my life. Go with AT&T.

2 years ago

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Cathy Gordon West Chester, OH

Just like Time Warner, they are overpriced and I hate outsourcing customer service.

6 years ago

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George Cavicchi

Because they service is terrible and cost is high

6 years ago

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Dennis Wick

Slow and over-priced with poor customer service

6 years ago

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Percy Simmons Beaumont, TX

Too much buffering during my streaming..

1 year ago

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Don Thigpen Kansas City, MO

The phone/tablet version only works inside your own home.

1 year ago

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JOHN HARRIS Flowery Branch, GA

Expensive but CustomerService improving rapidly

2 years ago

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American Compassionate Care Cincinnati, OH

Increases in cost every year and won’t honor new specials

2 years ago

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michelle benedix Dallas, TX

Our internet was slow we always had outages.

2 years ago

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Shelley Livonia, MI

Pricing continually rising, many issues on service disconnect, and equipment.

2 years ago

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Gary Corns High Point, NC

They are constantly increasing prices without adding any additional value!

2 years ago

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Lee Newman Kenton, OH

To expensive and no warning when price goes up

2 years ago

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Cedricka H. Knoxville, TN

Always losing connection and slow. I do not recommend.

1 year ago

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Rick Mathis Greenfield, IN

One of the worst in customer service and billing

1 year ago