Name: Spectrum
Rating: 3.3

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dave

PURE CRAP IT IS LIKE I WAS INTRUDING WHEN I WOULD CALLL TO GET A TECH ISSUE TAKEN CARE OF .

7 years ago Edited September 14, 2021

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Jay SMith

slow intermittent signal drop offs. untrained technicians with little knowledge on how wifi works

7 years ago

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Keith Gornjak

G re at customer service but always jacks up your rates and never locks them in!

9 months ago

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Lynne Truesdell

Hard to reach a person to talk to. Pricing is too high

9 months ago

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Courtney De La Paz

Internet always goes out. Far from my favorite but it’s good for the prices.

1 year ago

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Joy Garcia Buffalo, NY

Spectrum always has an outage and I usually do not have good service in my own home.

1 year ago

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Kimberly Cohoes, NY

Internet is slow and spotty; customer service could be better.

1 year ago

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Nick Engledow Avon, IN

Internet is great and fast. Lots of channel and package options

1 year ago

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Forrest Newtom Ringgold, GA

The only issue that I have with Spectrum is the price. The service is adequate.

1 year ago

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Laura Weber Red Oak, IA

Was good when we first got it but price increases were out of control

1 year ago

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Naomi Allen Morganfield, KY

Spectrum service does a lot of buffering at night sometimes every 15 minutes.

1 year ago

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Debra Haislet Anaheim, CA

Spectrum has decent service but is on the expensive side!

1 year ago

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Pamela Linderman Woodland Hills, CA

Have a good shows, and they have great sports.

1 year ago

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Terrunder Columbus, GA

Good Internet. Good price depending on what you want

1 year ago

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David Wallander Boise, ID

Great online profile easy to use one of the best I've seen

1 year ago

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Darlene Fisher Corry, PA

The service is ok I just wish that it had a price for disability seniors .

1 year ago

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tasha washington Miami, FL

Service good other then when it goes in and out

1 year ago

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Micheal Gibbs El Centro, CA

Spectrum promises a low price, but they jack up your rates when you least expect it and add all kinds of fees.

1 year ago

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brian conder Bakersfield, CA

I didn't like how they told me. It was free to install but still charged me an installation fee

2 years ago

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Jeffrey W Bryson Columbus, OH

Spectrum Wifi is very good have never had a problems

2 years ago

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Sathvik Aithala Portland, OR

Had lots of issues with billing, and customer service was not easy to work with.

2 years ago

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Bethany Monistere New Orleans, LA

Hate that this is my only option! Cuts on and off whenever it wants! Slow speeds!

2 years ago

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Lena Cardona Portland, ME

They are too expensive and customer service was very rude indo not suggest spectrum

2 years ago

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Rina Blaine Seattle, WA

Slow internet doesn't work well with customers can do better

2 years ago

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Greg Guild Puyallup, WA

Decent service but expensive. Their customer service is Good.

2 years ago

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Anna Riley Florence, KY

I don't like them st all. I think their service us terrible.

2 years ago

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shane johnson Billings, MT

It’s been pretty good it gets good service and the plans great

2 years ago

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Aldo Menifee, CA

They lied about my billing date so I would be charged an additional two months when I turned in my equipment.

2 years ago

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April Simpson Fayetteville, NC

Connection speed and reliability are tops most if the time.

2 years ago

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Satin Danielle St Louis, MO

The service is okay and the internet speed is not that great.

2 years ago

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Barbra Willis Overland, MO

RUN!!! The worst service ever. Poor customer service they transfer you from person to person then hang up on you.

2 years ago

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FRANK L CROCKETT JR Mesquite, TX

1. No consistant internet connection which effects our telephone and cable television connections.

2 years ago

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robert pfeiffer Bradenton, FL

Good company good service good response time

2 years ago

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Brittany Hicks Pensacola, FL

Honestly has bad service if you can go with cox do it! Every aspect of this company is not well

3 years ago

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Jeanice Powell Sanford, FL

Great quality service for a great bundle price

3 years ago

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Cherita Hines Dallas, TX

They ripe people off and they show the same show for a month after that they go up on there price ever monrh

3 years ago

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Aint prest Columbus, OH

Spectrum has a good deal on bundling your service

3 years ago

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Leslie Louise Turley Grand Junction, CO

Well they are ok they should have better connection with WiFi

3 years ago

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Bridgette Owings Mills, MD

Love this one because they are so good with their customers

3 years ago

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Maude VORRICE Leavenworth, KS

great customer service. Internet service very reliable

3 years ago

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Nathan Mccollum White City, OR

The internet speeds are excellent,for the price.

3 years ago

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Tony Suber Lexington, SC

Your customers service seem they're always smiling

3 years ago

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Tim Riley Coppell, TX

Slowest internet service out there. Paid almost 200 dollars a month for 1g and never was better than 276mb. Horrible.

3 years ago

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Robert Serabin New York, NY

Not bad on customer service. Installation was good.

3 years ago

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Sandra Goff Walterboro, SC

THE ONLY ISSUE I HAVE WITH THIS PROVIDER IS THEY ARE VERY EXPENSIVE.

3 years ago

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Angela Wilson Fulton, NY

There prices are through the roof and keep rising.

1 year ago

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Maria Cavanaugh Denver, CO

I was assured I would get a refund. They kept the money! NEVER again.

2 years ago

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LAC New Smyrna Beach, FL

Internet service is interrupted at least once a week !

2 years ago

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Bruce Covington, GA

Wifi is terribly slow. Download speed is slow and freezes up constantly.

4 years ago

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CHARLIE SYDNOR Plant City, FL

Poor service and poor response times to service issues. Would not recommend iu

4 years ago