Name: Spectrum
Rating: 3.3

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Jim

They are adequate. I do have an email problem that they cannot resolve.

7 years ago

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Estel Eaton

I have had very good service with them !

7 years ago

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John Hooper

Very fast, reasonably priced and very dependable

7 years ago

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RICHARD ADAMS

Consistent outstanding customer service.

7 years ago

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B eth Ercek

They will only reduce my fees if I add cable and continuously send me offers to do that.

7 years ago

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BOB BURN

no problems used four other company's problems every month

7 years ago

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Terri Bey

I think they have great customer service and the speed is pretty fast.

7 years ago Edited September 14, 2021

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Barb Christensen

The speed is fast most of the time but the customer service is not very good.

7 years ago

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A Woods

Overpriced, shoddy business practices, outages, and consistently slower internet speeds than what we pay for. Also customer service is a joke.

7 years ago

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Alfredo Balmaseda

Constant failures, they charge you if they can't find the fault, they're the only provider in the area...

7 years ago

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Brant Petty

Horrible sales tactics and still using outdated equipment. Internet goes out and they can't explain why because there's no outage they say.

11 months ago

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Eric S

Good value and they don't raise prices after your contract is over like some of the other companies

1 year ago

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Danielle Miller

Every year we have it they always raise the bill even though we just have internet. Every time we have a problem they always gives us the run around.

1 year ago

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Sylvester Harr Youngstown, OH

My internet is. Very fast and reliable, very little to no outages

1 year ago

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Sheila Harrison, TN

Great high speed internet! We have internet, phone and stream tv.

1 year ago

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Andrea Browe Saugerties, NY

Internet is not working correctly for some time in this area. Multiple families are experiencing the same trouble.

1 year ago

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Teresa Combis Seattle, WA

In Hawaii they had great service no dead spots and wifi hotspots

1 year ago

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Darleen Summerville, SC

I LOVE Spectrum...it is reliable, fast and excellent customer service!

1 year ago

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michael tranumn.o Concord, NC

Spectrum saved me from mylast internet provider. They took care of me.

1 year ago

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George C Graham Queens, NY

Each person that I have spoken to has been knowledgeable courteous and kind.

1 year ago

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Mike Masetta Rochester, NY

Terrible service. Pricing is out of control and different every month with a slew of hidden fees. Frequent outages. I was thrilled to get rid of them.

1 year ago

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Sarah Bruce Kansas City, MO

We've used spectrum internet for years and love the speed of it.

1 year ago Edited August 10, 2023

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Thibault Parise Murrieta, CA

For internet at home great and easy. would not recommend phone provider services tho

1 year ago

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Tamika Cannon Taylors, SC

The service is reliable and fast. We have been customers for years.

1 year ago

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Jason Fairborn, OH

Good service and friendly customer service but not efficient or user friendly when updating services.

1 year ago

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Chad Thompson Cuyahoga Falls, OH

Spectrum is great with their Internet and cable at a reasonable price and fast friendly service

1 year ago

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Nini New York, NY

Reliable fast internet that works well for work from home and homework.

1 year ago

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Bunny Garlington Weatherford, TX

I have used Spectrum for my Internet for 8+ years. They are prompt to repair outages.

1 year ago

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Rod Thompson Billings, MT

Spectrum has everything you need or want when it comes to watching TV, or internet.

1 year ago

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Charlette Fuller Lake Worth, FL

Nothing great but the service is pretty consistent. Like all cable providers, the price for service is too high.

1 year ago

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Danny San Diego, CA

Outrageously expensive for what I am paying for. I'm trying to find other sources to replace Spectrum. Not worth the money

1 year ago

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katelyn branham

Internet service is spotty. Takes a long time to load always. Customer service just seems they want to cut you a deal instead of fix the problem.

1 year ago

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Terry R Helena, MT

Love the customer service as well as the quality of the product

2 years ago

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CHRISTINE East Wenatchee, WA

Very expensive for streaming. Internet is good but does go down a lot. Customer service on phone is good

2 years ago

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Tomas Tovias El Paso, TX

I have very reliable internet at very fast speed the cost is amazing

2 years ago Edited January 3, 2023

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Rodney Hair Austin, TX

Always available to work with you regarding my issues to help resolve them

2 years ago

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Amy Pingel Carpentersville, IL

We have to reset our router several times a week. It goes out when it wants to. We upgraded our service and it is still happening

2 years ago

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Helped Valencia, CA

Spectrum provides the best Cable service and we have tried them all.

2 years ago

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Marolyn Wagner Desert Hot Springs, CA

The cheapest for internet for us. Our service for internet is good.

2 years ago

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Candice Allen Fort Worth, TX

Spectrum has so many customers service rep’s and they don’t affective communicate with each other

2 years ago

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SpecialSeagulls Tallassee, AL

Great single strength for the howl house even tho many are on it

2 years ago

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charles chandler Louisville, KY

Some what understanding and they will work with you on tech issues, and bill pay.

2 years ago

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Sandra Coronado Fort Worth, TX

Customer service and support helpful. Informative regarding my situation

2 years ago

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Christian Williams Lima, OH

Their internet is slow ! I have had to call them several times about the internet and mobile services.

2 years ago

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Rhonda Draper Louisville, KY

So far so good prices are a little but overall good customer service friendly and certious .

2 years ago

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Rebekah Smith Rock Hill, SC

Wish they serviced rockhill they are the cheapest best internet service around

2 years ago

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Arthur Dennis Riverview, FL

the signal is very weak,it go's in and out quiet often and no matter how many times i've tried i cannot get any help

2 years ago

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Demetrace Williams Milwaukee, WI

Specturm is a fair company. There high speed internet is decent. Overall, no problems.

2 years ago

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Harlan Harper Kansas City, KS

Great service and low price. Problems are quickly solved. No issues to date!

2 years ago

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Y Holiday Concord, NC

Overall, the service is decent. I work from home and have very little slow downs or interruptions.

2 years ago