Frontier Internet
Varies
No Contracts
89 Years
Spectrum
Varies
No Contracts
31 Years
Frontier Internet
Spectrum
Frontier Internet
Spectrum
Helpful Favorable Review
Thomas Heck
December 26th, 2022
Houston, TX
DETAILS
Product: 1Gbps Fiber Up/Down Pros: Fast and affordable No Contract if you have good credit Equipment included. Cons: When service goes down you have to wait 4-5 days for a service tech visit. Network is not reliable, at least at my location. Service has gone down twice within 6 months, both times were network configuration options that were changed that knocked me offline. Will need to find more reliable option as I work from home.
Helpful Critical Review
Satya Ch
May 30th, 2024
DETAILS
Frontier is VERY BAD internet company Service goes down pretty much daily. Whenever it rains, the service is down for 4 hours at least. Not at all good if you are working from home. Frontier cannot handle it Customer support is very rude and bad Technicians do not come to your place to repair anything
Helpful Favorable Review
Mike Moreno
August 17th, 2024
DETAILS
Overall excellent experience. Never had to contact customer support for help. Whenever system goes down it's due to external factors such as SCE (Southern California Edison) failure or weather factors. Factors outside Spectrum's control. But you're notified by text immediately.
Helpful Critical Review
Ariana Ruiz
August 19th, 2024
DETAILS
I asked to precancel and they continued to charge me on full for extra 3 weeks. I had moved and didn't cancel completely as a custumer. I transferred to a new location!!! I had already started new service at my new home, and they won't prorate at the old place for not using the Internet for those 3 weeks.
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