Frontier Internet
Varies
No Contracts
89 Years
Spectrum
Varies
No Contracts
31 Years
Frontier Internet
Spectrum
Frontier Internet
Spectrum
Helpful Favorable Review
Thomas Heck
December 26th, 2022
Houston, TX
DETAILS
Product: 1Gbps Fiber Up/Down Pros: Fast and affordable No Contract if you have good credit Equipment included. Cons: When service goes down you have to wait 4-5 days for a service tech visit. Network is not reliable, at least at my location. Service has gone down twice within 6 months, both times were network configuration options that were changed that knocked me offline. Will need to find more reliable option as I work from home.
Helpful Critical Review
Mac
April 15th, 2024
DETAILS
Thieves! Do not subscribe to this service. Service is shotty at best. Super expensive and when you finally get fed up and cancel, they will charge you for service afterwards. I paid for service through April 06, 2024 on March 10,2024. I then canceled service just 1 week later on March 18th. I received a bill for service from April-May and was basically told that it was because I went with another provider, that they expected to get paid. I was with them for 20 years, paid $305 a month and they still want to rob me for another $356. Never use this company! Thieves and crooks
Helpful Favorable Review
Greg Page
April 9th, 2024
DETAILS
Review Source
I like that the service is near rock solid. Interruptions are minimal and normally no fault of Spectrum. I do not like the cost of just basic connectivity it is on the high end compared to some others. They have good customer service reps and tech help is usually great , have gotten a rep or two that just weren't at a high tech skill level (likely new) I'm pretty tech savy so I want someone that is at least on the same level and we'll solve the issue together
Helpful Critical Review
jebbie cart
April 15th, 2024
DETAILS
lying agents with fail service that frequently goes out, and we are expected to pay for their failure to provided After years or them nickel and diming me to death for failed service I FIRED THEM AND WENT T MOBILE WHICH IS FAR CHEAPER, AND DOESNT GO OUT WHEN THE POWER DOES
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