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Frontier Internet Service is a provider that has cable, and DSL internet packages available. They also offer Frontier TV.
Customers can get speeds up to 500 Mbps (in select areas) with fiber optics and keep a set price with the two-year price lock guarantee. Customers can also choose to have a month-to-month contract.
All Frontier internet plans include a direct line to your home and unlimited data so you can stream as much as you want. Frontier has no data caps or usage limits. Frontier provides internet service in 29 states.
Each Frontier customer can bundle internet with DishTV and phone service add-ons. For bundled plans, the internet provider gives customers the chance to mix and match the Internet speeds and channel count. The company also offers promotional discounts for specified bundles and purchase periods.
With its fiber internet option, Frontier offers download speeds up to 1 Gbps (1,000 Mbps). But if you don't need that much, Frontier's fiber plans include internet speeds at different intervals, starting at 50 Mbps.
If you want access to a top-of-the-line internet connection, you might choose one of the Frontier plans. Frontier's plan variety will allow you to find a good internet speed for your price range. For specific information about speed availability and pricing in your area, input your zip code on Frontier's website.
Frontier's high-speed internet service plan, which starts at $20 per month, comes with free access to frontier.yahoo.com, including eight email inboxes with 1 TB of storage each, and no data cap limit for Internet usage. This plan supports multi-device streaming and a dedicated internet line straight to your home. Prices vary depending on download speed and bundling. This will be the connection type available to most customers.
Frontier can provide 6 Mbps to 115 Mbps download speeds and up to 3 Mbps upload speeds outside of its fiber-optic offerings. High-speed internet plans from Frontier include a free Frontier router with no upfront costs and no monthly rental fees. Again, for specific details about offerings in your area, you need to contact Frontier directly.
For customers living in rural areas, Frontier's DSL service may be the best available option. Check to see what internet access Frontier can offer you.
Regardless of connection speed, Frontier customers receive a two-year price guarantee. Some other internet providers hike prices after only one year. Additionally, you can subscribe to a Frontier internet plan without a contract, allowing you the flexibility to change services any time. You can go month-to-month if you don't want to sign up for a contract, eliminating the fear of early termination fees. This is a refreshing departure from companies that make you keep using their services because of a contractual agreement.
Frontier customers can access their account summary, pay bills, and view past payments online. Frontier also has a mobile app for both Apple and Android where customers can reset passwords, update contact information, link and unlink Frontier accounts, set up autopay, view up to thirteen months of bill history, and access the help desk for technical support. The app makes it easy for Frontier customers to manage their accounts from mobile devices, and it sets the company apart from many other internet service providers.
Frontier offers internet in the following 29 states:
Frontier is new to the market, which means some services may be spotty. Frontier has limited information about its services on its website.
Frontier's service is only available in 25 states and the package information is limited to where service is available. This can be frustrating to potential if you’re trying to find services for your area. Frontier could improve by providing more transparency with their services. Input your address on Frontier's website to check availability.
Frontier's advertised monthly fees do not include an equipment fee, installation fee, internet infrastructure surcharge, taxes, an early termination fee, and other added costs. While these are detailed in Frontier's terms and conditions, if you focus only on the promotional pricing ads, you can miss this important detail.
Several customers complain that a customer service rep was unhelpful and technicians did not arrive for scheduled appointments. Because internet service providers serve a large group of users, these complaints are common in the industry. Consumers should expect long phone wait times and may prefer to chat with representatives online.
There are many good high-speed providers to choose from. Frontier Internet offers good internet service plans with a variety of speeds and pricing, including fiber optic services at an affordable price. Service is only available in 29 states, but that coverage area is increasing as the technologies progress.
It's also nice that Frontier offers phone service, TV service, and the ability to bundle services with internet plans. But on the other hand, Frontier has month-to-month payments, lengthy contracts, and no data caps. Finally, Frontier gives customers the opportunity to try out different speeds and TV packages before locking into a contract if that's what they choose.
When choosing any internet service provider, be sure to understand what additional fees may arise—equipment or installation—what price hikes look like, and whether your service plan includes a promotional period, discount, or promotional rates. When considering Frontier internet service, be sure to check its website to be sure that it provides internet access to your area.
Call our recommended rep over at Frontier Internet below.
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