error This company may not service all states.

Charter Spectrum, also known as Spectrum, has been operating since 1993 and is a household name in the United States. The company, which recently merged with Time Warner Cable and Bright House Networks, serves more than six million people, making it the fourth largest cable company and one of the largest internet providers in the country. 

Charter Spectrum provides internet speeds up to 60 Mbps with no data caps. Its internet service requires a one-year contract.

View Charter Spectrum Reviews

Spectrum offers services in a huge span of the country, especially compared to other internet service providers. 

Charter has been able to grow rapidly in just a few decades, attributing this success in part to its customer service commitment. That commitment involves a fast broadband network and all the tools necessary to meet internet connection needs. 

The Charter Spectrum team is willing to help their customers in any way they can to have a positive experience with their company. They offer cable and fiber-optic internet plans.

The Good

  • No Data Caps
  • Short Wait Window
  • Spectrum Enterprise
  • Bundling Options
  • No Hidden Fees

No Data Caps

Spectrum internet doesn't limit its customers with data caps. A lot of competitors have data limits, and when customers go over these limits they pay fees or their services are disrupted. It's a convenience worth looking into, and this feature alone may be what steers you to Spectrum.

Short Wait Window

The Spectrum internet team knows losing internet service can mean losing time and money. At some point, you'll probably need a technician to come to your home or business to work on network equipment. 

Many companies who send out technicians leave the time window wide open and make the customer wait for hours for the technician. Thankfully, Charter Spectrum is different. They set a two hour window that the technician will be there. If the technician does not make the allotted time, Charter Spectrum will pay the customer $20.

They also have a 30-day money-back guarantee their customers can take advantage of if they are not satisfied with their service or the products they receive.

Spectrum Enterprise

Spectrum offers fiber-optic business internet for companies who want a fast connection for phone, internet, and TV service. Spectrum Enterprise also delivers cloud services for their business customers.

Bundling Options

While Spectrum may not have a variety of standalone internet packages, they do have several options that can help you bundle internet, phone service, and cable channels:

  • Charter Spectrum Double Play — $89.98 per month, 125+ channels and 100 Mbps
    • Silver — $109.98 per month, 175+ channels and 100 Mbps
    • Gold — $129.98 per month, 200+ channels and 100 Mbps
  • Spectrum Internet & Phone — $64.98 per month, unlimited calling and 100 Mbps
  • Spectrum Triple Play Select — $99.97 per month, 125+ channels, unlimited calling, and 100 Mbps
    • Triple Play Silver — $119.97 per month, 175+ channels, unlimited calling, and 100 Mbps
    • Triple Play Gold — $139.97 per month, 200+ channels, unlimited calling, and 100 Mbps

No Hidden Fees

While Spectrum does charge a fee to lease a router and another fee for installation, the company is more transparent than some service providers in the industry. Be sure to read contract terms thoroughly and take time to understand billing, your monthly rate, and whether you'll pay more after a certain duration of service.

The Bad

  • Limited Internet-Only Packages Available
  • Highest Download Speed is 60 Mbps

Limited Internet-Only Packages Available

Most internet service providers try to meet various audience needs by offering many different plans and bundles. These packages usually have a large selection of internet speeds (download and upload speeds), features, and prices to choose from. With all of these options, you're more likely to find the best fit for your specific internet and pricing needs. This is not the case with Spectrum internet, as they only offer their customers one package:

  • Spectrum Internet: 60 Mbps for $44.99 per month

If you're only looking for internet and this package doesn't impress you, you'll need to choose another ISP.

However, you may be interested in Spectrum's internet and cable TV bundling options.

Highest Download Speed is 60 Mbps

Charter Spectrum offers an internet speed of 60 Mbps. Some competitors offer high-speed internet up to 1 Gbps for slightly higher prices. Potential customers will have to decide what speed they need and if Spectrum internet service is capable of delivering these needs.

The Bottom Line

Overall, Charter Internet is a good choice for those customers who are looking for relatively quick speeds in their internet network. The package it offers would work best for those customers who know exactly what they are looking for and do not need a lot of variety.

View Best Internet Service Companies

We'll Introduce You!

Call our recommended rep over at Charter Spectrum below.

1-(877) 325-0508

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User Reviews

Star Rating

3.3
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519 Reviews

Review Breakdown

5 star
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4 star
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3 star
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2 star
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1 star
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Diane Robles

June 18th, 2018 Beverly Hills, FL DETAILS arrow_drop_down
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because the service is ok a lot of drop off and 2 or 3G in this area

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Joseph

June 18th, 2018 Hau'ula, HI DETAILS arrow_drop_down
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No issues with customer service. Speed has not been an issue.

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Tyler Bouslog

June 18th, 2018 Terre Haute, IN DETAILS arrow_drop_down
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They're good enough to get the job done, but I'm sure it could be better and faster. They're satisfactory.

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Anita BARDOWELL

June 18th, 2018 DETAILS arrow_drop_down
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Constantly attempting to UP their rate after the initial recruitment offer. Cannot be trusted with auto-draft.

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James Crawley

June 12th, 2018 New York, NY

There are few companies worse than Spectrum (old Time Warner). The internet regularly cuts out...they charge us a ton of money to rent a really old router (which is our fault, we could just buy one)...and then they raise prices on us and don't increase internet speed. We don't have another alternative though because they are the only provider for our apartment. They are truly the worse.

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Tim Goodwin

June 8th, 2018 DETAILS arrow_drop_down
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Like all others just slightly more affordable

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Jean C Thompson

June 4th, 2018 Appleton, WI DETAILS arrow_drop_down
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I am not getting anywhere near the speed they advertise for internet and I have a hundred channels of TV I never watch but am denied a better deal because I have to give up all service for 30 days to qualify.

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Fine quality

June 4th, 2018 DETAILS arrow_drop_down
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Both reliability and speed are truly great

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Ds

June 4th, 2018 Fort Worth, TX DETAILS arrow_drop_down
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Well, I would give less than a 1 to the experiences I have had with Charter over the years. But, my last experience with Spectrum would be a 5. They have definately upgraded their attitude and customer service since the purchase.

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RONALD GRANT

May 25th, 2018 Los Angeles, CA DETAILS arrow_drop_down
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Reasonably responsive and high quality picture.

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Steven Gastelum

May 25th, 2018 Hemet, CA DETAILS arrow_drop_down
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They give the best service for the price compared to other related companies

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Marv1959

May 25th, 2018 DETAILS arrow_drop_down
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they suck. Told me there was no cheaper plan than $113/mo then solicited me for $15/mo but told me I didn't qualify because I already signed up for the other plan

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Ariel

May 25th, 2018 DETAILS arrow_drop_down
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Fast and always reliable the way it should always be

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BG

May 25th, 2018 Denton, TX DETAILS arrow_drop_down
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Reliable and service is great. When I had a problem they were here the next day and fixed the problem

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LaDonya Barnard

May 25th, 2018 Rowlett, TX DETAILS arrow_drop_down
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I don't like the black back ground, it makes it harder to see.

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Melissa Point

May 25th, 2018 Irvine, CA DETAILS arrow_drop_down
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They have pretty good tv and internet, but their billing is so high and expensive!

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Stephen Liao

May 25th, 2018 Honolulu, HI DETAILS arrow_drop_down
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I've always used them. Never try any other provider because it was a bundle deal with my cable.

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Vincent Duncan

May 25th, 2018 Dayton, OH DETAILS arrow_drop_down
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Cable internet can't be beat. Always ready and fast

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Claire Cosker

May 25th, 2018 Melbourne, FL DETAILS arrow_drop_down
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Cost is too high with many channels I don't watch

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Lynda Daluz

May 25th, 2018 Madison, WI DETAILS arrow_drop_down
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They change the bill every month never the same

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yvonne Brinkman

May 25th, 2018 Schertz, TX DETAILS arrow_drop_down
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When I had a problem they came quickly and fixed the problem

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Catherine Wilson

May 17th, 2018 Carrollton, KY DETAILS arrow_drop_down
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After husband and I split I put cable in my name. Paid two months bills and service was put on hold because he did not pay his bill off. Although my balance is zero I am being held accountable. Been with them a long time but will be looking for service elsewhere. How does a company punish someone that pays their bill.

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Rachel Bahl

May 15th, 2018 Rochester, MN DETAILS arrow_drop_down
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We have had charter for a number of years now. And the internet used to be pretty reliable. Lately we have been having to unplug our router over and over to get it to work sometimes. They also have not treated their techs very well, in the area we live.

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Chris Kalhoon

May 7th, 2018 Sylmar, CA DETAILS arrow_drop_down
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Too much $$$ for what u get. Other companies offer equal at lower rates

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William Taylor

May 7th, 2018 DETAILS arrow_drop_down
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The price and lower speed then I hesr Comcast has. Charter Spectrum is the only cable service in my area.

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Mary Ann

May 2nd, 2018 Marble Falls, TX DETAILS arrow_drop_down
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I have steady streaming with no interruptions. The internet is fast & does not have on...off....on...off signals, which is maddening.

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Anonymous

May 2nd, 2018 Orlando, FL DETAILS arrow_drop_down
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Have a few times it goes out. Getting a tech is sometimes hard

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Anonymous

May 2nd, 2018 Carmel, IN DETAILS arrow_drop_down
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Each time there has been a problem it has been addressed quickly and efficiently.

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Paul in Kansas City

May 2nd, 2018 Kansas City, MO DETAILS arrow_drop_down
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Good service and options. Less one star for prices. Customer Service is lacking in knowledge of services

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William S

May 2nd, 2018 DETAILS arrow_drop_down
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Great Service and VERY LITTLE Downtime (would be up 100% Except for Southern Storms)

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Ten-China hsiao

May 2nd, 2018 DETAILS arrow_drop_down
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Good speed, reliable , reasonable price, responsive services

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Vicki A Michaels

May 1st, 2018 DETAILS arrow_drop_down
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I think they charge too much and I had too many problems. Switched to Frontier.

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Cathy Gordon

May 1st, 2018 West Chester, OH DETAILS arrow_drop_down
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Just like Time Warner, they are overpriced and I hate outsourcing customer service.

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Robert Hall

April 25th, 2018 DETAILS arrow_drop_down
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There speed is not, in my opinion, as it should be.

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c. Hayden

April 25th, 2018 DETAILS arrow_drop_down

very good customer service was easy to deal with and professional.

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ADAM JACKSON

April 25th, 2018 DETAILS arrow_drop_down
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Service is good ,but the price keeps going up

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WILLIAM SCHNEIDER

April 25th, 2018 DETAILS arrow_drop_down
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Overpriced. Poor performance. DVR unreliable

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Holly in Buford, GA

April 25th, 2018 DETAILS arrow_drop_down
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price is high but at least they're reliable. they never go down.

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Horace Howington

April 25th, 2018 DETAILS arrow_drop_down
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It's fast and even when other electronic issues arise in our home 98% of the time our internet is still going strong

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Thomas Law

April 25th, 2018 DETAILS arrow_drop_down
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Exceptional speed and versatility. You can use their Wi-Fi at over 500,000 Spectrum locations all over this country. Great value for the price. Wonderful Technical Support.

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vicki southall

April 10th, 2018 Grants Pass, OR DETAILS arrow_drop_down
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Fast easy no lies unlike previous provider very easy to get and super fast

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Lori Marriott

April 10th, 2018 Kingsport, TN DETAILS arrow_drop_down
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Good service and strength of signal. And because they are the local provider

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Wini13

April 10th, 2018 Staten Island, NY DETAILS arrow_drop_down
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Sometimes it's slower. It also tend to buffer when i'm streaming. But cable tells me i'm in the higher internet speed. I find it hard to belive. I may need a new router, but the Spectrum Co. Is't as friendly as Time Warner

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Joyce M Liddell

April 10th, 2018 DETAILS arrow_drop_down
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Internet service/cable/telephone most of time handle issues promptly

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Guy

April 5th, 2018 Pasadena, CA DETAILS arrow_drop_down
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Good high speed but won't let you stream on network websites unless you purchase their cable.

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Rudy

April 5th, 2018 Sylmar, CA DETAILS arrow_drop_down
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No problems, fast Internet Speed, good telephone line

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Aaron R

April 5th, 2018 Healdsburg, CA DETAILS arrow_drop_down
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Finding an Internet Service Provider (ISP) is always a tough task especially when taking into account cost to quality. Spectrum is quality internet service provider but at a whopping $70 a month unbundled, is it really worth it? Not all customers are in need of cable, telephone and internet services. It would be nice to see Spectrum offer individual packages free of disadvantageous prices to a non-bundle. Also, everyone could benefit from a customer loyalty discount. Overall their service is great but it would be even better at a somewhat reduced price point.

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Anonymous

April 5th, 2018 Rochester, NY DETAILS arrow_drop_down
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Actual intenet access is good; the customer service on the TV side is horrendous!

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D Johnson

April 5th, 2018 Cleveland, OH DETAILS arrow_drop_down
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Because it works well even though Wi-Fi struggles at time

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James A.Cottone

April 5th, 2018 San Antonio, TX DETAILS arrow_drop_down
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Spectrum is Just ok... nothing special about it at all. TWC offered a 'whole-house' DVR plan which was GREAT. Spectrum doesn't offer that plan