Verified
8.5
Overall Score
Candid knows how important it is to love your smile. The company saw a need to make the quest for a better smile more affordable and convenient than traditional orthodontic treatment. That's why the company strives to make straightening your teeth a simpler, more comfortable and affordable process.
Candid offers remote clear aligner treatment for a fraction of the price of traditional braces — all without office visits. But that doesn’t mean sacrificing expert oversight. Unlike alternatives, Candid treatment includes remote monitoring, which allows the state-licensed orthodontist overseeing your case to check on your progress remotely. It all starts with a free visit to a Candid Studio or at home by purchasing a Starter Kit for $95. From start to finish, Candid aims to help you get straighter teeth from the comfort of your home.
As an alternative to traditional metal braces, Candid is dedicated to give you a whiter, straighter smile through clear aligners. For a limited time, Candid customers can receive $65 off when they purchase a Candid Starter Kit using the code ATHOME.
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Customers can expect their treatment with invisible aligners to take an average of 6 months. However, the treatment time will greatly depend on the severity of your misaligned teeth. Typically, an orthodontist will recommend invisible braces treatment to fix mild to moderate cases, where there isn't much need for extensive orthodontic work or metal braces seems unnecessary.
Candid expects most customers to be treated within the 6 months. This is especially true for adults that once received braces treatment, but since have had minor teeth shifting over the years. However, Candid does not guarantee 6 month treatment for all cases, but mentions on its website that it is possible that the treatment plan could take up to 11 months. Length of time will always vary by individuals orthodontic cases.
There are those who like visiting the dentist and those who don't. Candid braces appeal to both types of people by offering two options to straighten teeth. Customers can visit a local Candid Studio office or order an at-home teeth straightening starter kit to take impressions of their teeth themselves.
If you choose to use the at-home starter kit, you'll take a mold of your teeth through the modeling kit and mail it back to Candid where a licensed orthodontist will review your case. If you are approved for invisible braces, Candid will send customers an interactive 3D model of your teeth straightening treatment plan.
If you choose the at-home plan, Candid will send the complete set of clear aligners straight to your door along with a premium whitening kit, to give you brighter teeth, and a set of retainers. If you choose to go to a Candid Studio, you can either book an appointment online or just walk-in to begin the process well.
You'll receive a free scan of your teeth and be shown an interactive 3D digital model of your teeth. Again, if your feedback indicates that you are approved, a treatment plan will be customized through your assigned orthodontist immediately. Candid will then deliver the premium teeth whitening kit and a set of clear retainers right to your door.
You may need to visit your dentist before ordering from Candid to ensure your teeth and gums are healthy enough to use clear plastic aligners.
Because of Candid's advanced technology, every treatment program is closely supervised by a board-certified orthodontist. Meaning you'll never have to visit the dentist's office again to inquire about solutions for straighter teeth, (unless you want to). This helps people who typically fear those dentist visits to receive the proper help they need from licensed orthodontists professionals.
Candid's clear aligners are made with a thermoplastic called Zendura®; which is said to be stronger, more comfortable and more transparent than clear aligners made from polyethylene terephthalate. Candid's aligners are also entirely free of BPAs, phthalates, and parabens.
To ensure its aligners are the best quality and that customers have a positive experience, Candid's aligners are custom-crafted by experienced orthodontists and 3D-printed here in the U.S to ensure accuracy and proper fit of their finished products.
How much does Candid cost? Pricing options may vary by treatment, but the average cost of Candid aligners is $2,400. However, Candid seeks to make their braces affordable through flexible and payment plan options and by working with your insurance provider. Customers who cannot afford to make an upfront payment can apply for financing through Candid's financing partner, Affirm. Customers can qualify for installments payments as low as $99 per month for 24 months.
The cost of Candid treatment can be greatly reduced through insurance providers. Candid accepts HSA or FSA and is in-network with multiple insurance carriers including Aetna, Anthem Blue Cross Blue Shield and Empire Blue Cross. By funding your invisible braces through the use of your insurance and the Candid financing options, you could end up paying just a few hundred dollars for your invisible braces through Candid.
Worth $350, Candid's new dental monitoring technology is included with every aligner treatment. As part of the new offering, when you receive your aligners, they will also come with the equipment you need to take a 3D scan of your teeth through Candid's smartphone app. An orthodontist will use these scans to take a look at your teeth to ensure your treatment is on track.
The orthodontist that creates your treatment plan will also be the one checking the progress of your scans through your invisible braces process, so you don't have to worry about speaking to multiple orthodontists throughout your journey. Your orthodontist will check in with you every 10-14 days to check the status of your teeth, give you instructions on the next steps, and tell you when to change Candid aligner.
This dental monitoring gives customers peace of mind that their invisible braces process is working as it should and the end product they are hoping for is still on track. It also makes sure customers are not alone in their journey and that they always have support as if they were regularly seeing an orthodontist in person.
Unlike most other invisible braces companies, Candid has studio locations you can visit to book a free consultation and teeth scan. Although these studios aren't located nationwide, there are more than 20 around the United States. Here is a list of Candid's current physical locations:
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More than 85 percent of Candid reviews are 5 stars with customers highlighting a quick and easy treatment process, great customer service, and fast results.
Candid doesn't offer any money-back guarantees options, however the company does guarantee customer satisfaction in a different way. If you feel that the aligners aren't working to give you straight teeth, or you are not getting the positive results that you hoped for, Candid will work with you to develop a new treatment plan, without additional charge — as long as a Candid affiliated orthodontist feels that a new treatment plan is advisable. Also, in the case that you are not eligible for Candid's teeth aligner services, you will receive a full refund.
Customers should be aware that Candid does not treat severe teeth misalignment issues, spacing issues and bite correction. If your treatment plan exceeds 16 sets of aligners, you are beyond Candid's scope and the company might recommend you straighten your teeth another way (such as traditional metal braces). However, if you have minor to moderate issues such as crooked teeth, protruding teeth, alignment or spacing issues, or discoloration, Candid can most likely help.
Candid is helping people get their perfect smile in a more affordable way. The company's three-step process is designed to get customers approved quickly and on their aligner journey fast, without having to spend hours at the dentist's office. Between the at-home options and flexible financing plans, Candid aims to make the invisible braces process as simple as possible.
Additionally, Candid has a strict policy when it comes to its dental professionals. Each professional must be a licensed orthodontist with at least 20 years of dental experience and at least 2-years of postdoctoral training with relation to teeth movement. Which means you'll be getting a quality product created just for you by a veteran professional.
Be aware that Candid might not be the right company for you. If your teeth demonstrate an extreme case of misalignment and crookedness, then perhaps metal braces, or the alternative, may be more suitable for you. You may require more orthodontic care than the company will currently provide. If you're not a candidate, you'll be refunded the cost of the impression kit.
Candid is a viable aligner company for those looking to straighten their teeth with clear teeth aligners. Although we recommend comparing this company to others in the industry to be sure you're getting the best treatment and price.
Check out Candid reviews below to read what customers are sharing about their experiences.
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