Smilelove
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Smilelove
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Helpful Favorable Review
Kirill Kolesnikov
I'd like to leave a positive review. I started with Smilelove back in Jan 2020 and now my teeth a perfectly straight. When I needed to communicate with them they were very responsive. I'm not sure how things are with them nowadays but back then they were a great company with great customer support and their treatment has worked great for me.
Helpful Critical Review
minacornell
I paid $1495 upfront for aligners in December 2019. The staff did respond very well initially and responded to issues with the impressions. I never received the aligners and I have had no word from them except for 2 of the same form letter responses about Covid delays. Everyone is dealing with Covid issues. Their lame response was utterly inadequate. Even though my teeth are a mess, I would not accept the aligners. I would never deal with this company again. I want my money back.
Helpful Favorable Review
Eliza
Customer service experience has always been excellent with this company. I had ordered something with the Black Friday/camber Monday deal they had in 2020. I didn’t see part of the order in my shipment, so I called and spoke to Bryce. He reviewed everything with efficiency and was able to help me out with the problem very quickly.
Helpful Critical Review
Verified Customer
Shalvin Kumar
After you buy the retainer they really don't care seems. I am not feeling any changes and its almost 8 weeks. When I asked the customer service they said that's normal. Really? I hope I didn't loose my $2095 for nothing.
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