Smilelove vs byte

Sarah Sherren
Sarah Sherren | Contributor
As an alternative to traditional metal braces, invisible aligners are known for their affordability and convenience. If you have looked into straightening your teeth from home, then you’ve probably heard of Smilelove and byte. These two up and coming invisible aligner companies have only been around for a few years, but in that time have made quite the name for themselves. 
Smilelove logo verified_user
#8 Smilelove
3.4 Overall Score
2.8
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(144)
byte logo verified_user
#1 byte
9.9 Overall Score
4.8
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(3,483)

Overview

Smilelove

byte

Down Payment
Down Payment
Undisclosed
$349
Monthly Payment
Monthly Payment
$66
$83
Contract Length
Contract Length
24 Months
29 Months
Impression Kit
Impression Kit
$79
$95
Cost of Additional/Replacement Retainers
Cost of Additional/Replacement Retainers
$99
$99
Average Duration of Treatment
Average Duration of Treatment
6 Months
3 Months
Number of Payment Plans
Number of Payment Plans
5
5
Time In Business
Time In Business
3 Years
3 Years

Ratings

Smilelove

byte

Overall Score
Overall Score
3.4 of 10
9.9 of 10
Review Score
Review Score
2.8
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4.8
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Value for Money
Value for Money
2.8
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4.7
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Quality of Product or Service
Quality of Product or Service
2.7
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4.8
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Customer Service
Customer Service
2.6
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4.8
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Company Trustworthiness
Company Trustworthiness
2.6
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4.8
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Likely to Recommend
Likely to Recommend
4.1 of 10
9.4 of 10

Reviews

Smilelove

byte

Number of Reviews
Number of Reviews
144
3,483
Review Breakdown
Review Breakdown
2.8
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5 star
40%
4 star
6%
3 star
1%
2 star
3%
1 star
51%
4.8
starstarstarstarstar_half
5 star
88%
4 star
8%
3 star
1%
2 star
1%
1 star
1%

Reviews for Smilelove

Helpful Favorable Review

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Kirill Kolesnikov

January 23rd, 2021 Miami Beach, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
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Company trustworthiness
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I'd like to leave a positive review. I started with Smilelove back in Jan 2020 and now my teeth a perfectly straight. When I needed to communicate with them they were very responsive. I'm not sure how things are with them nowadays but back then they were a great company with great customer support and their treatment has worked great for me.


Helpful Critical Review

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minacornell

January 23rd, 2021 New York, NY DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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I paid $1495 upfront for aligners in December 2019. The staff did respond very well initially and responded to issues with the impressions. I never received the aligners and I have had no word from them except for 2 of the same form letter responses about Covid delays. Everyone is dealing with Covid issues. Their lame response was utterly inadequate. Even though my teeth are a mess, I would not accept the aligners. I would never deal with this company again. I want my money back.


Reviews for byte

Helpful Favorable Review

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Eliza

January 23rd, 2021 Ladera Ranch, CA DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Customer service experience has always been excellent with this company. I had ordered something with the Black Friday/camber Monday deal they had in 2020. I didn’t see part of the order in my shipment, so I called and spoke to Bryce. He reviewed everything with efficiency and was able to help me out with the problem very quickly.


Helpful Critical Review

Verified Customer

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Shalvin Kumar

January 23rd, 2021 DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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After you buy the retainer they really don't care seems. I am not feeling any changes and its almost 8 weeks. When I asked the customer service they said that's normal. Really? I hope I didn't loose my $2095 for nothing.


The Final Word

Smilelove and byte focus on creating a smooth and hassle-free straightening process. You don’t have to worry about making an appointment and paying expensive dental fees. Everything is done online and your aligners can be shipped straight to your door. 

Both companies work hard to help customers get their perfect smile — although byte boasts a much faster treatment time. Thanks to the byte’s HyperByte technology, customers often experience a reduction in discomfort, better aligner traction, more accurate teeth movement, and an average treatment time of three months. 

Smilelove’s average treatment time is six months. 

Getting a treatment plan with byte is a reasonably straightforward process. You’ll order an impression kit ($95) and mail your impressions back to byte. Your case will then be reviewed by an orthodontist who will determine whether or not byte is right for you. If you are a good candidate, you can pay the $1,895 upfront or do a monthly payment plan. A few weeks later you’ll receive your aligners. 

Now, Smilelove’s treatment process is relatively similar to byte’s. Except Smilelove gives you two options. If you choose their Fast-Track Bundle, you’ll pay $1,895 upfront; this includes the price of the impression kit, aligners, retainers, and whitening products. If you decide to go with the Kit-First plan, you’ll pay for the impression kit ($79) and send it back to Smilelove. If you choose to move forward with the straightening process, you’ll then have to pay $1,895 for your aligners to be produced and sent to your home. 

In addition to their HyperByte technology, byte guarantees your smile for life. Meaning that if your teeth move or shift after going through a byte treatment, the company will cover the cost to straighten them. While Smilelove doesn’t offer a guarantee of that caliber, the company does state they will work with customers who are unhappy with their results.  

Both companies appear to reputable and reliable. However, we recommend reading our verified customer reviews to find out which company is going to best suit your unique needs. 

top choice

byte
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