First American Home Warranty: Read 4,150 User Reviews From Real Homeowners

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Verified Customer

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Teresa

Always responsive and do what they say they're going to.

5 years ago

Reply from First American Home Warranty

Hi Teresa. Thank you for your review.

Aug. 1st, 2019

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Verified Customer

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Rollin

I didn't have any issues and everything went smoothly.

5 years ago

Reply from First American Home Warranty

Rollin, It is always great to hear when our customers are provided with great service!

Oct. 18th, 2021

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Verified Customer

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anonymous

Very quick to respond to any kind of issue.

5 years ago

Reply from First American Home Warranty

Hello, we appreciate your review.

Aug. 1st, 2019

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Verified Customer

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Tavon

Good service. I haven't had any problems with it.

5 years ago

Reply from First American Home Warranty

Hello Tavon. We appreciate your review.

Aug. 1st, 2019

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Verified Customer

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Timothy

They do a good job of sending somebody out promptly.

5 years ago

Reply from First American Home Warranty

Thank you Timothy for your review.

Aug. 1st, 2019

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Verified Customer

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Clayton

They get the job done in a very reasonable amount of time.

5 years ago

Reply from First American Home Warranty

Thank you Clayton for your review.

Aug. 2nd, 2019

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Verified Customer

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Phil Grimmett Collierville, TN

The experience I had on my one claim was good

5 years ago

Reply from First American Home Warranty

Thank you Phil for your review.

Jul. 24th, 2019

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Verified Customer

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Bernadine Gonzalez Las Vegas, NV

Great customer service. Normal wait time is 1 day.

5 years ago

Reply from First American Home Warranty

Thank you Bernadine, we looking forward to servicing you again in the future.

Jul. 24th, 2019

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Verified Customer

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M. Bryant Riverdale, GA

Only had 1 service call this year, and have already took survey regarding Sears technician!

5 years ago

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Verified Customer

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Annie Gaye Conyers, GA

They respond quickly no added conditions

5 years ago

Reply from First American Home Warranty

Thank you Annie for your review.

Jul. 15th, 2019

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Verified Customer

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Jennifer Forman

They''ve been very prompt at taking care of my requests.

5 years ago

Reply from First American Home Warranty

We appreciate your feedback Jennifer.

Jul. 3rd, 2019

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Verified Customer

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Pam

They have always sent someone out to my house quickly

5 years ago

Reply from First American Home Warranty

Hi Pam, thank you for your review.

Jul. 3rd, 2019

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Verified Customer

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Mona Morgenthaler

Very helpful and professional. Finds a solution.

5 years ago

Reply from First American Home Warranty

Hi Mona. We appreciate your feedback and look forward to servicing you again in the future.

Jul. 3rd, 2019

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Verified Customer

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Sherwin Levinson

Service has always been great, service fees have crept up too high.

5 years ago

Reply from First American Home Warranty

Hi Sherwin. Thank you for your review.

Jul. 3rd, 2019

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Verified Customer

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David

Always first rate and they quickly respond to concerns

5 years ago

Reply from First American Home Warranty

Thank you David for your kind words.

Jul. 3rd, 2019

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Verified Customer

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Shirley

Fast and efficient service and reliable parts

5 years ago

Reply from First American Home Warranty

Hi Shirley. We appreciate your review.

Jul. 3rd, 2019

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Verified Customer

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Carl Best

Did excellent service on my swimming pool claim

5 years ago

Reply from First American Home Warranty

Thank you Carl for your review and we are glad to hear your pool claim was taken care of.

Jul. 3rd, 2019

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Verified Customer

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wayne cypen

things get fixed expeditiously by qualified contractors

5 years ago

Reply from First American Home Warranty

Thank you Wayne for your review.

Jul. 3rd, 2019

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Verified Customer

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Mark Ciano

Because they do what they say they will do

5 years ago

Reply from First American Home Warranty

Hi Mark, thank you for your review.

Jun. 27th, 2019

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Verified Customer

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glenn Gilmore

One, couldn't understand customer service rep. Felt treated as an untrustworthy client

5 years ago

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Verified Customer

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Ciro Port Isabel, TX

I've used it twice and had the issues. The first time they said they fixed it and it wasn't fixed and they haven't come through.

5 years ago

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Verified Customer

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Steve Pinter

First class service and reliable guarantee

5 years ago

Reply from First American Home Warranty

Hi Steve. We appreciate your review.

Jun. 19th, 2019

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Verified Customer

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Barbara Pepper

Prompt appointments, excellent service and repair

5 years ago

Reply from First American Home Warranty

Thank you Barbara for your review.

Jun. 19th, 2019

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Verified Customer

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Madison

They typically come through when I do need them.

5 years ago

Reply from First American Home Warranty

Thank you Madison for your review.

Jun. 19th, 2019

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Verified Customer

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Becky Brennan

Easy to use. Home issues handled pretty good.

5 years ago

Reply from First American Home Warranty

Thank you Becky for your review.

Jun. 19th, 2019

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Verified Customer

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Jesus Soto

Excellent communication and great service

5 years ago

Reply from First American Home Warranty

Thank you Jesus for your feedback.

Jun. 19th, 2019

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Verified Customer

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Sammy

The customer service is responsive and everything went just fine.

5 years ago

Reply from First American Home Warranty

HI Sammy. We are happy to hear you had a good experience. We look forward to servicing your next claim.

Jun. 17th, 2019

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Verified Customer

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Anonymous

Miicrowave quit and they're replacing it.

5 years ago

Reply from First American Home Warranty

Thank you for taking the time to share your review!

Oct. 18th, 2021

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Verified Customer

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Shirley Allen

Because they were friendly,fast and professional

5 years ago

Reply from First American Home Warranty

Hi Shirley. Thank you for your review.

Jun. 11th, 2019

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Verified Customer

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Sandra

Very easy to use, and the customer service is great.

5 years ago

Reply from First American Home Warranty

Hi Sandra, thank you for your review.

Jun. 12th, 2019

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Verified Customer

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James

Excellent Customer Service. Very accountable and reliable.

5 years ago

Reply from First American Home Warranty

Hello James, thank you for your review.

Jun. 12th, 2019

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Verified Customer

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Michael Ashworth

They Do A Great Job!! Have Dealt With Them On 3 Occasions!!

5 years ago

Reply from First American Home Warranty

Thank you James for your review.

Jun. 11th, 2019

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Verified Customer

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Warren

Consistency, Professionalism, Easy Accessibility

5 years ago

Reply from First American Home Warranty

Hello Warren. Thank you for your feedback.

Jun. 11th, 2019

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Verified Customer

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Nancy Ceci

Broad coverage for my home, fast claim service.

5 years ago

Reply from First American Home Warranty

Thank you Nancy, we appreciate the feedback.

Jun. 11th, 2019

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Verified Customer

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Gail Dierks

Good price, nice workers, honest workers, fair.

5 years ago

Reply from First American Home Warranty

Thank you Gail for your kind words, we appreciate it.

Jun. 11th, 2019

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Verified Customer

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Brenda

They provide top notch service and service people

5 years ago

Reply from First American Home Warranty

Thank you Brenda for your review.

Jun. 11th, 2019

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Verified Customer

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John B

Great Customer Service, Ease of Use, Piece of Mind

5 years ago

Reply from First American Home Warranty

Thank you John for your review.

Jun. 4th, 2019

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Verified Customer

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Rebecca

I appreciate the quick response to my issues.

5 years ago

Reply from First American Home Warranty

Thank you Rebecca for your review.

Jun. 4th, 2019

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Verified Customer

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Marie

Exceptional customer service and quick turn around time.

5 years ago

Reply from First American Home Warranty

Thank you Marie and we look forward to servicing you again in the future.

May. 29th, 2019

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Verified Customer

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walter abrams

fast reliable excellent customer service.

5 years ago

Reply from First American Home Warranty

We appreciate your review Walter!

Jun. 4th, 2019

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Verified Customer

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Carrie Lynn Noe

Excellent Customer Service and Hone Repair Providers

5 years ago

Reply from First American Home Warranty

Hello Carrie. Thank you for your review!

Jun. 4th, 2019

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Verified Customer

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Ella

Always a quick response for service calls

5 years ago

Reply from First American Home Warranty

Thank you Ella for your review!

Jun. 4th, 2019

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Verified Customer

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Vasudevan

Excellent service courteous and friendly

5 years ago

Reply from First American Home Warranty

Thank you Vasudevan for your review.

Jun. 4th, 2019

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Verified Customer

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CGee

Online scheduling system allows quicker response time.

5 years ago

Reply from First American Home Warranty

Hello CGee, thank you for your review.

Jun. 4th, 2019

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Verified Customer

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CCH

Good service in the past but unresponsive to recent repeated requests to get vendor to complete work.

5 years ago

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Verified Customer

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Liliana Hewlett

Great customer service, ability to do everything online

5 years ago

Reply from First American Home Warranty

Thank you Liliana for your review.

Jun. 4th, 2019

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Verified Customer

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Jackie McKennie

Excellent overall customer service and referrals

5 years ago

Reply from First American Home Warranty

Thank you Jackie for your review.

Jun. 4th, 2019

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Verified Customer

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Marion Lewis

Very customer focused..Great and timely followup.

5 years ago

Reply from First American Home Warranty

We appreciate your feedback Marion, thank you.

Jun. 4th, 2019

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Verified Customer

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Bill

Excellent service. I have used my home warranty many times.

5 years ago

Reply from First American Home Warranty

Thank you Bill!

Jun. 3rd, 2019

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Verified Customer

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Valarie Garcia Amarillo, TX

Excellent customer service great timing of services

5 years ago

Reply from First American Home Warranty

Thank you Valarie for your review and for choosing First American.

May. 31st, 2019

First American Home Warranty Reviews