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First American Home Warranty Reviews

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8.6

Overall Score

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David Virginia Beach, VA

It gets done faster than I assumed it would.

4 years ago

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Reply from First American Home Warranty

Thank you David for your review.

Dec. 10th, 2019

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Brian

Easy and covers alot of stuff in the house that breaks

4 years ago

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Reply from First American Home Warranty

Thank you Brian for your feedback.

Dec. 4th, 2019

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star star star star star

Bertha Bennett

They always respond quickly and the problem is resolved.

4 years ago

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Reply from First American Home Warranty

Great to hear, Bertha. Thank you for your review.

Dec. 4th, 2019

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Robert

Always there when you need them. Never late.

4 years ago

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Reply from First American Home Warranty

Hi Robert, thank you for your feedback!

Dec. 4th, 2019

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star star star star star

Frances Domenicucci

Great quick service, Contractors they send are first rate

4 years ago

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Reply from First American Home Warranty

Thank you Frances for your feedback. Glad the service provided was great!

Dec. 4th, 2019

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Craig

Everything went well the plumber was very good

4 years ago

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Reply from First American Home Warranty

Thank you Craig, we are glad to hear it went well.

Dec. 4th, 2019

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jerry

repair request was easy, and taken care of promtly

4 years ago

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Reply from First American Home Warranty

We like to hear that the repair was completed promptly, Jerry. Thank you.

Dec. 4th, 2019

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Philip Wiseman

there was a delay in the company coming to my house at the appointed time

4 years ago

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Reply from First American Home Warranty

Hi Philip, thank you for your review.

Dec. 4th, 2019

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star star star star star

Mashawna Campbell

Because they always have someone to get the job done

4 years ago

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Reply from First American Home Warranty

Yes we do, Mashawna. Thank you for your review.

Dec. 4th, 2019

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star star star star star

Mary Hornbeck

Reliable service contractors & fair premium cost

4 years ago

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Reply from First American Home Warranty

Thank you Mary for your review.

Dec. 4th, 2019

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Bill

It's pretty good. We've had several repairs and the contractors have been good.

4 years ago

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Reply from First American Home Warranty

Thank you Bill for your review. We are glad to hear the repairs were completed in a timely manner.

Dec. 4th, 2019

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star star star star star

Darrell Morgan Chattanooga, TN

Very responsive. Professional contractors.

5 years ago

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Reply from First American Home Warranty

Thank you Darrell for your feedback.

Oct. 29th, 2019

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Stevens Lee

They are not perfect I had some issues with the time repair person would arrive

5 years ago

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Reply from First American Home Warranty

Hi Stevens, thank you for your review.

Oct. 24th, 2019

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Jocelyn Carl

Fast service, easy to file a claim, great customer service

5 years ago

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Reply from First American Home Warranty

Great to hear, thank you for choosing First American.

Oct. 24th, 2019

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Yvette Fredericks

Very prompt getting a service provider out to my house.

5 years ago

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Reply from First American Home Warranty

Thank you Yvette for your review.

Oct. 24th, 2019

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Sandra

Quick service/ ease of contacting. We sure access

5 years ago

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Reply from First American Home Warranty

Thank you Sandra.

Oct. 24th, 2019

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star star star star star

Shari

They have handled claims speedy and professional.

5 years ago

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Reply from First American Home Warranty

Thank you Shari for your review.

Oct. 24th, 2019

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Michael P.

The ability to negotiate which contractor is assigned.

5 years ago

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Reply from First American Home Warranty

Thank you Michael.

Oct. 24th, 2019

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Robin Greene Woodland Hills, CA

I have always received quick and trustworthy service

5 years ago

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Reply from First American Home Warranty

Thank you Robin for your review.

Oct. 24th, 2019

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star star star star star

Gilberto Escudero Vista, CA

They were very helpful, and prompt in resolving my claim.

5 years ago

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Reply from First American Home Warranty

Thank you Gilberto for your feedback.

Oct. 24th, 2019

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star star star star star

Beth Reynolds El Cajon, CA

Quick always there to deal with my needs

5 years ago

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Reply from First American Home Warranty

Thank you Beth.

Oct. 24th, 2019

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Zeynep Anaheim, CA

They are prompt professional and very efficient

5 years ago

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Reply from First American Home Warranty

Thank you Zeynep for your review.

Oct. 24th, 2019

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Robert

customer service and satisfaction of completed job

5 years ago

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Reply from First American Home Warranty

Thank you Robert for your feedback.

Oct. 24th, 2019

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Sean Jones

They are easy to work with and things get done

5 years ago

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Reply from First American Home Warranty

We are happy to hear, Sean. Thank you.

Oct. 24th, 2019

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Betson Anderson

Problem solved quickly and professionally

5 years ago

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Reply from First American Home Warranty

Thank you Betson.

Oct. 24th, 2019

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star star star star star

Edwin draviam

prompt and reliable and quality service,

5 years ago

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Reply from First American Home Warranty

Hi Edwin for your review.

Oct. 24th, 2019

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star star star star star

R. Pimpleton

Excellent customer service reps and fast response times.

5 years ago

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Reply from First American Home Warranty

Thank you R for your review.

Oct. 24th, 2019

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star star star star_border star_border

John Neukum

Had some minimal problems but overall satisfied/Need Vendors that work 24/7Exam: AC menn

5 years ago

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Reply from First American Home Warranty

Thank you John for your review.

Oct. 24th, 2019

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Richard

His quick response and available schedule. Great !!

5 years ago

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Reply from First American Home Warranty

Great to hear Richard!

Oct. 24th, 2019

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star star star star star

Marcella Fost

always eager to come to solution in customer favor.

5 years ago

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Reply from First American Home Warranty

Thank you Marcella.

Oct. 24th, 2019

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star star star star star

James R Yost

customer service - responsive to request for service.

5 years ago

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Reply from First American Home Warranty

Thank you James for your review.

Oct. 24th, 2019

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star star star star star

Bridgette H Giddens

Responded to our issues in a timely manner.

5 years ago

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Reply from First American Home Warranty

Hi Bridgette, thank you for your review.

Oct. 24th, 2019

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star star star star star

Frank

cooperative and responsive to my warranty needs

5 years ago

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Reply from First American Home Warranty

Thank you Frank for your review.

Oct. 24th, 2019

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star star star star star

Kirsten Stallings

Great service techs, fast response to claims, great price

5 years ago

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Reply from First American Home Warranty

Thank you Kirsten for your review.

Oct. 24th, 2019

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star star star star star

Gary

Excellent service in all areas of service

5 years ago

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Reply from First American Home Warranty

Thank you Gary for your review.

Oct. 24th, 2019

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star star star star star_border

Eric Lee

Almost always very good; most of their contractors are excellent, one is not.

5 years ago

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Reply from First American Home Warranty

Hello Eric, thank you for providing us with your feedback.

Oct. 24th, 2019

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star star star star star

Linda Birdy

satisfied with companies that have fixed appliances for me.

5 years ago

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Reply from First American Home Warranty

We are glad to hear Linda, thank you.

Oct. 24th, 2019

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star star star star star

Vivian

Response. Excellent customer service. Cost effective.

5 years ago

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Reply from First American Home Warranty

Thank you Vivian for providing us with your review.

Oct. 24th, 2019

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Johnny

Very good but not perfect. Lack of contractors in one area I have property

5 years ago

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Reply from First American Home Warranty

We appreciate your review Johnny.

Oct. 24th, 2019

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star star star star star

Mark Williams

They allowed me to pick my service provider

5 years ago

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Reply from First American Home Warranty

Thank you Mark for your review.

Oct. 24th, 2019

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star star star star star

Maretta Jean Landrum

they had my washing machine running in two days

5 years ago

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Reply from First American Home Warranty

Great to hear the unit was repaired promptly Maretta. We look forward to servicing you again in the future.

Oct. 24th, 2019

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star star star star star

Christine Mason

Timely, effective, efficient professional

5 years ago

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Reply from First American Home Warranty

Thank you Christine for your review.

Oct. 24th, 2019

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star star star star star

Rita Voss

Very helpful when discussing what needs fixing.

5 years ago

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Reply from First American Home Warranty

Hi Rita, we appreciate your review.

Oct. 24th, 2019

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Maria

The rooter plumbing came to fix the problem is awesom

5 years ago

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Reply from First American Home Warranty

Thank you Maria!

Oct. 24th, 2019

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star star star star star

Joyce

Quick & easy. Thorough. Helpful. First Rate

5 years ago

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Reply from First American Home Warranty

Thank you Joyce.

Oct. 24th, 2019

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star star star star_border star_border

Gerald Price

Some of the firms they use come from rather far away and don't seem to want to do the work.

5 years ago

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Lila Skye

Good service and excellent work and quick, efficient...

5 years ago

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Reply from First American Home Warranty

Glad to hear Lila!

Oct. 24th, 2019

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Ann's Maris

Excellent service. Customer plus serviceman

5 years ago

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Reply from First American Home Warranty

Thank you Ann's.

Oct. 24th, 2019

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star star star star star

Jody

Immediate service and on time and professional.

5 years ago

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Reply from First American Home Warranty

Thank you Jody for your review.

Oct. 24th, 2019

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Joel Fulcher League City, TX

Never had a problem with service, very fast. Claim process

5 years ago

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Reply from First American Home Warranty

Thank you Joel for your review.

Oct. 2nd, 2019