First American Home Warranty: Read 4,422 User Reviews From Real Homeowners

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Verified Customer

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Richard

was recommended why we purchased the house.

5 months ago

Reply from First American Home Warranty

Richard, Your feedback is invaluable to us—thank you for the perfect rating!

Apr. 1st, 2026

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Verified Customer

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Gary

Very good response time for an emergency

5 months ago

Reply from First American Home Warranty

Gary, Your satisfaction means a lot to us, and we’re so glad we could deliver the support you needed when it mattered most!

Mar. 26th, 2026

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Verified Customer

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Mark

I was told you were the best home warranty

5 months ago

Reply from First American Home Warranty

Mark. Protecting your home is our top priority—thanks for trusting us with it!

Mar. 26th, 2026

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Verified Customer

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Leon

I am looking for a company that i can trust even when i am sleeping.

5 months ago

Reply from First American Home Warranty

Leon, Your satisfaction means a lot to us, and we’re so glad we could deliver the support you needed when it mattered most!

Mar. 19th, 2026

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Verified Customer

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Victor

The previous owner had paid for one year.

5 months ago

Reply from First American Home Warranty

Victor, Thanks so much for taking the time to share your review with us!

Mar. 19th, 2026

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Verified Customer

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Agustin

The service was good . They repaired all damage

5 months ago

Reply from First American Home Warranty

Agustin, Protecting your home is our top priority—thanks for trusting us with it!

Mar. 19th, 2026

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Verified Customer

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Yvonne

Fast effective and reliable service and also very reasonable

6 months ago

Reply from First American Home Warranty

Yvonne, Thank you for your feedback—it helps us continue to deliver reliable service to homeowners like you!

Mar. 8th, 2026

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Verified Customer

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Lourdes

I always received attention and service prompt and satisfactory

6 months ago

Reply from First American Home Warranty

Lourdes, Thanks for letting us be part of keeping your home worry-free!

Feb. 25th, 2026

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Verified Customer

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Keith

always quick to respond get the issue fixed.. good support and follow through

6 months ago

Reply from First American Home Warranty

Keith, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Feb. 25th, 2026

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Verified Customer

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Anna

Because the head of your Recruiting Department is stunning!!!

6 months ago

Reply from First American Home Warranty

Anna, Thank you for your review!

Feb. 23rd, 2026

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Verified Customer

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Manuel

Easy to request services . Very friendly associates and very knowledgeable.

6 months ago

Reply from First American Home Warranty

Manuel, We sincerely appreciate your five-star rating and your continued trust in our services!

Feb. 11th, 2026

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Verified Customer

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Lottie

Never had to use it yet. But I've been in touch.very professional

6 months ago

Reply from First American Home Warranty

Lottie, Thanks for letting us be part of keeping your home worry-free!

Feb. 11th, 2026

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Verified Customer

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Lavone

When Fridge went out American Home purchased a new one and solved my problem

7 months ago

Reply from First American Home Warranty

Lavone, Thanks so much for sharing your great feedback with us regarding your recent service!

Feb. 6th, 2026

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Verified Customer

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Gerald

Excellent timely service. I would highly recommend First American!

7 months ago

Reply from First American Home Warranty

Gerald, We appreciate you taking the time to share your review. It is great to know that you recommend us! We will continue to be here for you should you need us in the future.

Feb. 6th, 2026

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Verified Customer

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Retha

They are prompt with getting your request out to a contractor

7 months ago

Reply from First American Home Warranty

Retha, We sincerely appreciate your five-star rating and your continued trust in our services!

Feb. 6th, 2026

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Verified Customer

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Yvonne

Immediate response. Professional service from qualified plumber

7 months ago

Reply from First American Home Warranty

Yvonne, Thanks for letting us be part of keeping your home worry-free!

Jan. 30th, 2026

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Verified Customer

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Laura

Easy and fast contact FAHW. Good service from the contractor.

7 months ago

Reply from First American Home Warranty

Laura, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five-star service!

Jan. 28th, 2026

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Verified Customer

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Frank

The service I get from them has been better then those I have used in the past

7 months ago

Reply from First American Home Warranty

Frank, We appreciate you taking the time to share your review with us. It is great to know that you had a five-star experience!

Jan. 22nd, 2026

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Verified Customer

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Rosalie

Responsive to my needs Usually send qualified repair technician

7 months ago

Reply from First American Home Warranty

Rosalie, We appreciate you taking the time to share your five-star review with us!

Jan. 22nd, 2026

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Verified Customer

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Angela

great service, easy to do business would recommend to others

7 months ago

Reply from First American Home Warranty

Angela, Thank you for your feedback—it helps us continue to deliver reliable service to homeowners like you!

Jan. 20th, 2026

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Verified Customer

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Wanda

I have not been a customer for just 2 months but everything is going well. Thank you

7 months ago

Reply from First American Home Warranty

Wanda, We greatly appreciate your positive review and are glad we could provide the quality experience you were looking for!

Jan. 9th, 2026

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Verified Customer

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Ripu

8 months ago

Reply from First American Home Warranty

Ripu, We appreciate you taking the time to share such a wonderful review with us! It is wonderful to know that we have been able to be there for you when you needed it most. We're glad you chose us and look forward to being here when you need us again.

Dec. 29th, 2025

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Verified Customer

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Isabel

It was highly recommended and the first service I had was good.

8 months ago

Reply from First American Home Warranty

Isabel, Thank you for your five-star rating. We truly appreciate your support and are pleased to know you had a positive experience!

Dec. 19th, 2025

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Verified Customer

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David

Have worked with this company before in my home town of Big Bear Lake

8 months ago

Reply from First American Home Warranty

David, Thanks so much for taking the time to share your experience with us!

Dec. 12th, 2025

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Verified Customer

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Daniel

They took good care of me when I had an issue. Excellent customer service. Good communication..

9 months ago

Reply from First American Home Warranty

Daniel, We sincerely appreciate your five-star rating and your continued trust in our services!

Dec. 9th, 2025

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Verified Customer

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Anthony

Reasonable.. but you guys don’t listen to the customer. I tried to explain to the agent on the about my AC.. long story. You guys need to get it together and their language was not understood or understandable. 0 ⭐️

10 months ago

Reply from First American Home Warranty

Anthony, Here at First American Home Warranty, we strive for excellence and are disappointed to hear that you received anything less. We hope the next time you may need us, you will give us another chance to meet your needs.

Nov. 9th, 2025

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Verified Customer

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Janet

Comfort of knowing should I have a problem with a covered item FAHW is behind me.

10 months ago

Reply from First American Home Warranty

Janet, We're glad we could give you peace of mind—thank you for choosing us!

Nov. 9th, 2025

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Verified Customer

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Linda

Most of the time they do pretty good but lately you’re having to fight with them to get somebody out here

10 months ago

Reply from First American Home Warranty

Linda, Thank you for taking the time to share your recent experience with us. We certainly do our best to ensure overall satisfaction for our customer and will share your comments with our team as we are always looking to improve. look forward to being there for you, should you ever need us again.

Nov. 9th, 2025

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Verified Customer

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Gary

Have had First American for 20+ years and have never had a problem with getting service.

10 months ago

Reply from First American Home Warranty

Gary, Thank you for taking the time to share your review with us! It is great to know that we have been able to be there for you when you needed it most.

Nov. 9th, 2025

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Verified Customer

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Jim

So far they answered all our questions and on our first claim they responded fast and completed it

11 months ago

Reply from First American Home Warranty

Jim, Thanks so much for sharing your great feedback with us regarding your recent service. We are thrilled to hear that we were able to have this resolved for you so quickly. We look forward to being there for you, should you ever need us again!

Sep. 24th, 2025

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Verified Customer

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Francoise

Terrific response and prompt service ! Very happy with First American warranty😁

11 months ago

Reply from First American Home Warranty

Francoise, Thank you for your five-star rating! We truly appreciate your support and are pleased to know you had a positive experience.

Sep. 17th, 2025

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Verified Customer

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Edie

Have had that company for nearly 25 years, so is a given, ton of money invested over totality of years.

5 months ago

Reply from First American Home Warranty

Edie, Thank you for your five-star review! We truly appreciate your support and are pleased to know you had a positive experience with us over the past 25 years. We're glad you chose us and look forward to being here when you need us again.

Mar. 11th, 2026

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Verified Customer

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Pam

I have had good response time, and quality repairs the past 2 years. The customer service is very good.

5 months ago

Reply from First American Home Warranty

Pam, Your feedback is invaluable to us—thank you for the perfect rating!

Mar. 11th, 2026

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Verified Customer

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Robert

Every time I have ever called to request a service I have talked to someone who is very pleasant and helpful.

1 year ago

Reply from First American Home Warranty

Robert, Thank you for your feedback—it helps us continue to deliver reliable service to homeowners like you!

Aug. 13th, 2025

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Verified Customer

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EZEKIEL SANCHEZ

Great service was right there when you need them every time if I had an issue they were right there.

1 year ago

Reply from First American Home Warranty

Ezekiel, We appreciate you taking the time to share your five-star review with us!

Jan. 23rd, 2025

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Verified Customer

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Kathy

The professionals that have come to do repairs are courteous, professional and pleasant. They get the job done quick

1 year ago

Reply from First American Home Warranty

Kathy, We appreciate you taking the time to share your review with us. It is great to know that you had a five-star experience!

Sep. 11th, 2024

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Verified Customer

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Linda

I got 2 different friends to join FAHW. I was suppose to have gotten 2 different 25.00 vouchers. I finally got one but never got the other one.

2 years ago

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Verified Customer

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Jeanine

I’ve been very happy with 1st American. Had coverage for 7 years, I’m guessing. Always treated fairly.

2 years ago

Reply from First American Home Warranty

Jeanine, Thank you for taking a moment to share your review! We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Jul. 17th, 2024

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Verified Customer

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Latasha

I like the fast response and the sense of urgency from First American Home Warranty, when I have a maintenance issue.

2 years ago

Reply from First American Home Warranty

Latasha, Thank you for taking a moment to share your review with us. It is wonderful to know that we have been able to be there for you when you needed it most. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Jun. 28th, 2024

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Verified Customer

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Sheri Goins

I found this company after becoming a widow and needed help with things in my house. Would definitely recommend

2 years ago

Reply from First American Home Warranty

Sheri, We appreciate you putting your trust in us!

Jun. 12th, 2024

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Verified Customer

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William Hurst Memphis, TN

Some covered items were rebuilt instead of replacing them. Swimming pool motor has been rebuilt twice instead of replacing it.

2 years ago

Reply from First American Home Warranty

William, Thank you for taking a moment to share your review. We look forward to being there for you, should you ever need us again!

Mar. 6th, 2024

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Verified Customer

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Terry San Angelo, TX

Excellent customer service. Have used the company several times and I’ve had no complaints whatsoever.

2 years ago

Reply from First American Home Warranty

Terry, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five-star experience!

Jan. 4th, 2024

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Verified Customer

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Tracy Fenton Houston, TX

only problem i had was that it took almost 2 months for y'all to decide to replace my refrigerator but after that, it was smooth sailing

2 years ago

Reply from First American Home Warranty

Tracy, We appreciate you taking the time to leave a review. We do have a process when a claim is submitted, and apologize that this was taking longer than expected. We look forward to being there for you, should you ever need us again!

Nov. 2nd, 2023

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Verified Customer

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Gary Canyon Lake, TX

Immediately responsive and always seem to select the proper local contractor for the skill set required.

2 years ago

Reply from First American Home Warranty

Gary, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience!

Oct. 26th, 2023

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Verified Customer

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Richard Visalia, CA

Responsive and good communication. Replaced our older Microwave oven combo with a new unit since repair parts not available!

2 years ago

Reply from First American Home Warranty

Richard, Thank you for rating us five stars! It is great to know that we were able to replace your microwave for you. We look forward to being there for you, should you ever need us again.

Oct. 10th, 2023

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Verified Customer

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Susan Virginia Beach, VA

service has been ok but annual amount just went up quite a bit. also pay for hvac tuneup but when i go to schedule, it's asking me for $100. i'm now shopping around.

2 years ago

Reply from First American Home Warranty

Susan, Thank you for sharing your feedback with us. Please reach out to us at 800-992-3400 and we can assist with placing a claim for your HVAC Tune-up. We look forward to being there for you, should you ever need us again.

Sep. 26th, 2023

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Verified Customer

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Kimberly

All I can say is I thank God for this company...it literally saved my life and pocket book. Loyalty for Life!!

2 years ago

Reply from First American Home Warranty

Kimberly, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service! We look forward to being there for you, should you ever need us again.

Sep. 14th, 2023

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Verified Customer

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Crystal Lee Ann Paselk Costa Mesa, CA

I haven't had many issues going wrong in my home but when I do FAHW responds quickly and issues are resolved quickly.

3 years ago

Reply from First American Home Warranty

Thank you for your review! We look forward to being there for you the next time you may need us.

Dec. 29th, 2022

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Verified Customer

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Susan Rambo Las Vegas, NV

Our first and only experience was not handled well at first, but bringing it to the attention of the right person resulted in a good experience.

3 years ago

Reply from First American Home Warranty

Susan, Thank you for sharing your experience with us. We are glad that we were able to be there for you when you needed it most.

Dec. 19th, 2022

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Verified Customer

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Donald Wayne Thomas Chattanooga, TN

Best available Warranty. Allways recommend this company because I have never had a problem with service

3 years ago

Reply from First American Home Warranty

Donald, Thank you for sharing your five star experience with us! We are honored to know that you recommend us.

Dec. 9th, 2022

First American Home Warranty Reviews