First American Home Warranty: Read 4,391 User Reviews From Real Homeowners

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Verified Customer

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Victor

The previous owner had paid for one year.

4 months ago

Reply from First American Home Warranty

Victor, Thanks so much for taking the time to share your review with us!

Mar. 19th, 2026

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Verified Customer

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Agustin

The service was good . They repaired all damage

4 months ago

Reply from First American Home Warranty

Agustin, Protecting your home is our top priority—thanks for trusting us with it!

Mar. 19th, 2026

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Verified Customer

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Susan

The company assigned could not come for two days. Not acceptable

4 months ago

Reply from First American Home Warranty

Susan, Thank you for taking a moment to share your review. We do apologize that this took longer than anticipated and look forward to being there for you, should you ever need us again.

Mar. 8th, 2026

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Verified Customer

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James

Cause they keep checking on me every other month.

4 months ago

Reply from First American Home Warranty

James, Protecting your home is our top priority—thanks for trusting us with it!

Mar. 8th, 2026

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Verified Customer

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Sigalemafa

Good company always addresses your problem s

4 months ago

Reply from First American Home Warranty

Sigalemafa, We appreciate you taking the time to share your review with us. It is great to know that you had a five-star experience!

Mar. 8th, 2026

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Verified Customer

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Francisco

So far so good. Just joined First American Home Warranty.

4 months ago

Reply from First American Home Warranty

Francisco, Protecting your home is our top priority—thanks for trusting us with it!

Feb. 25th, 2026

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Verified Customer

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Jeanette

Fast service, sent knowledgeable technician

5 months ago

Reply from First American Home Warranty

Jeanette, Thank you for taking a moment to share your experience with us!

Feb. 18th, 2026

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Verified Customer

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Ron

Great company to work with. Problems are handled quickly.

5 months ago

Reply from First American Home Warranty

Ron, We appreciate you taking the time to share your five-star review with us!

Feb. 11th, 2026

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Verified Customer

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Martha

Great service and professional and affordable.

5 months ago

Reply from First American Home Warranty

Martha, We’re grateful for your kind review!

Feb. 11th, 2026

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Verified Customer

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Bobby

Easy to work with it’s too bad it’s too short

5 months ago

Reply from First American Home Warranty

Bobby, Thank you for providing us feedback!

Feb. 11th, 2026

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Verified Customer

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Jorge

I have FAHW since I can not remember .very

5 months ago

Reply from First American Home Warranty

Jorge, Thank you for putting your trust in us!

Feb. 6th, 2026

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Verified Customer

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Kevin

A solid history with Customers,the plan is good

5 months ago

Reply from First American Home Warranty

Kevin, We appreciate you taking the time to share your comments with us!

Jan. 30th, 2026

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Verified Customer

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Judith

The agents kept me informed of the progress.

5 months ago

Reply from First American Home Warranty

Judith, Protecting your home is our top priority—thanks for trusting us with it!

Jan. 28th, 2026

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Verified Customer

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Victoria

Excellent service. I’m so satisfied for the service

5 months ago

Reply from First American Home Warranty

Victoria, Your satisfaction means a lot to us, and we’re so glad we could deliver the support you needed when it mattered most!

Jan. 22nd, 2026

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Verified Customer

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Wanda

Referral was given to me. Great decision.

5 months ago

Reply from First American Home Warranty

Wanda, Thanks for letting us be part of keeping your home worry-free!

Jan. 22nd, 2026

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Verified Customer

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Angela

great service, easy to do business would recommend to others

6 months ago

Reply from First American Home Warranty

Angela, Thank you for your feedback—it helps us continue to deliver reliable service to homeowners like you!

Jan. 20th, 2026

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Verified Customer

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Wanda

I have not been a customer for just 2 months but everything is going well. Thank you

6 months ago

Reply from First American Home Warranty

Wanda, We greatly appreciate your positive review and are glad we could provide the quality experience you were looking for!

Jan. 9th, 2026

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Verified Customer

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Ripu

6 months ago

Reply from First American Home Warranty

Ripu, We appreciate you taking the time to share such a wonderful review with us! It is wonderful to know that we have been able to be there for you when you needed it most. We're glad you chose us and look forward to being here when you need us again.

Dec. 29th, 2025

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Verified Customer

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Isabel

It was highly recommended and the first service I had was good.

7 months ago

Reply from First American Home Warranty

Isabel, Thank you for your five-star rating. We truly appreciate your support and are pleased to know you had a positive experience!

Dec. 19th, 2025

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Verified Customer

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David

Have worked with this company before in my home town of Big Bear Lake

7 months ago

Reply from First American Home Warranty

David, Thanks so much for taking the time to share your experience with us!

Dec. 12th, 2025

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Verified Customer

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Jeanie

Easy work with and they had a good rating from previous customers.

7 months ago

Reply from First American Home Warranty

Jeanie, Thank you for your feedback—it helps us continue to deliver reliable service to homeowners like you!

Dec. 12th, 2025

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Verified Customer

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Samantha

Fast contractors, easy to file a claim, and easy to work with!

7 months ago

Reply from First American Home Warranty

Samantha, Thanks for letting us be part of keeping your home worry-free!

Dec. 9th, 2025

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Verified Customer

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Edward

So far so good I haven't had a claim yet ,but everyone is nice 🙂

7 months ago

Reply from First American Home Warranty

Edward, Protecting your home is our top priority—thanks for trusting us with it!

Nov. 20th, 2025

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Verified Customer

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Lynette

No comments. It is a good service when you need to call for repairs.

8 months ago

Reply from First American Home Warranty

Lynette, We appreciate you taking the time to share your five-star review with us!

Nov. 20th, 2025

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Verified Customer

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Malva

A friend had your service and I was impressed with the response time!

8 months ago

Reply from First American Home Warranty

Malva, It’s great to know we met your expectations—we aim to keep doing just that!

Nov. 9th, 2025

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Verified Customer

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Lisa

I received my first year as a gift from my realtor. So glad I kept the plan.

8 months ago

Reply from First American Home Warranty

Lisa, Thank you for your five-star rating. We truly appreciate your support and are pleased to know you had a positive experience!

Nov. 9th, 2025

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Verified Customer

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Carla

They are responsive and assign qualified companies to resolve the problem

8 months ago

Reply from First American Home Warranty

Carla, Thanks so much for taking the time to share your review with us!

Nov. 9th, 2025

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Verified Customer

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Jim

So far they answered all our questions and on our first claim they responded fast and completed it

9 months ago

Reply from First American Home Warranty

Jim, Thanks so much for sharing your great feedback with us regarding your recent service. We are thrilled to hear that we were able to have this resolved for you so quickly. We look forward to being there for you, should you ever need us again!

Sep. 24th, 2025

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Verified Customer

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Francoise

Terrific response and prompt service ! Very happy with First American warranty😁

10 months ago

Reply from First American Home Warranty

Francoise, Thank you for your five-star rating! We truly appreciate your support and are pleased to know you had a positive experience.

Sep. 17th, 2025

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Verified Customer

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EZEKIEL SANCHEZ

Great service was right there when you need them every time if I had an issue they were right there.

1 year ago

Reply from First American Home Warranty

Ezekiel, We appreciate you taking the time to share your five-star review with us!

Jan. 23rd, 2025

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Verified Customer

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Kathy

The professionals that have come to do repairs are courteous, professional and pleasant. They get the job done quick

1 year ago

Reply from First American Home Warranty

Kathy, We appreciate you taking the time to share your review with us. It is great to know that you had a five-star experience!

Sep. 11th, 2024

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Verified Customer

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Linda

I got 2 different friends to join FAHW. I was suppose to have gotten 2 different 25.00 vouchers. I finally got one but never got the other one.

1 year ago

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Verified Customer

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Jeanine

I’ve been very happy with 1st American. Had coverage for 7 years, I’m guessing. Always treated fairly.

2 years ago

Reply from First American Home Warranty

Jeanine, Thank you for taking a moment to share your review! We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Jul. 17th, 2024

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Verified Customer

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Latasha

I like the fast response and the sense of urgency from First American Home Warranty, when I have a maintenance issue.

2 years ago

Reply from First American Home Warranty

Latasha, Thank you for taking a moment to share your review with us. It is wonderful to know that we have been able to be there for you when you needed it most. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Jun. 28th, 2024

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Verified Customer

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Sheri Goins

I found this company after becoming a widow and needed help with things in my house. Would definitely recommend

2 years ago

Reply from First American Home Warranty

Sheri, We appreciate you putting your trust in us!

Jun. 12th, 2024

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Verified Customer

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William Hurst Memphis, TN

Some covered items were rebuilt instead of replacing them. Swimming pool motor has been rebuilt twice instead of replacing it.

2 years ago

Reply from First American Home Warranty

William, Thank you for taking a moment to share your review. We look forward to being there for you, should you ever need us again!

Mar. 6th, 2024

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Verified Customer

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Terry San Angelo, TX

Excellent customer service. Have used the company several times and I’ve had no complaints whatsoever.

2 years ago

Reply from First American Home Warranty

Terry, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five-star experience!

Jan. 4th, 2024

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Verified Customer

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Tracy Fenton Houston, TX

only problem i had was that it took almost 2 months for y'all to decide to replace my refrigerator but after that, it was smooth sailing

2 years ago

Reply from First American Home Warranty

Tracy, We appreciate you taking the time to leave a review. We do have a process when a claim is submitted, and apologize that this was taking longer than expected. We look forward to being there for you, should you ever need us again!

Nov. 2nd, 2023

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Verified Customer

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Gary Canyon Lake, TX

Immediately responsive and always seem to select the proper local contractor for the skill set required.

2 years ago

Reply from First American Home Warranty

Gary, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience!

Oct. 26th, 2023

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Verified Customer

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Richard Visalia, CA

Responsive and good communication. Replaced our older Microwave oven combo with a new unit since repair parts not available!

2 years ago

Reply from First American Home Warranty

Richard, Thank you for rating us five stars! It is great to know that we were able to replace your microwave for you. We look forward to being there for you, should you ever need us again.

Oct. 10th, 2023

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Verified Customer

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Susan Virginia Beach, VA

service has been ok but annual amount just went up quite a bit. also pay for hvac tuneup but when i go to schedule, it's asking me for $100. i'm now shopping around.

2 years ago

Reply from First American Home Warranty

Susan, Thank you for sharing your feedback with us. Please reach out to us at 800-992-3400 and we can assist with placing a claim for your HVAC Tune-up. We look forward to being there for you, should you ever need us again.

Sep. 26th, 2023

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Verified Customer

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Kimberly

All I can say is I thank God for this company...it literally saved my life and pocket book. Loyalty for Life!!

2 years ago

Reply from First American Home Warranty

Kimberly, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service! We look forward to being there for you, should you ever need us again.

Sep. 14th, 2023

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Verified Customer

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Crystal Lee Ann Paselk Costa Mesa, CA

I haven't had many issues going wrong in my home but when I do FAHW responds quickly and issues are resolved quickly.

3 years ago

Reply from First American Home Warranty

Thank you for your review! We look forward to being there for you the next time you may need us.

Dec. 29th, 2022

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Verified Customer

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Susan Rambo Las Vegas, NV

Our first and only experience was not handled well at first, but bringing it to the attention of the right person resulted in a good experience.

3 years ago

Reply from First American Home Warranty

Susan, Thank you for sharing your experience with us. We are glad that we were able to be there for you when you needed it most.

Dec. 19th, 2022

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Verified Customer

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Donald Wayne Thomas Chattanooga, TN

Best available Warranty. Allways recommend this company because I have never had a problem with service

3 years ago

Reply from First American Home Warranty

Donald, Thank you for sharing your five star experience with us! We are honored to know that you recommend us.

Dec. 9th, 2022

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Verified Customer

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Marsha Chism Memphis, TN

I been with First American Howm warranty for three years now and never had any problems with the company.

3 years ago

Reply from First American Home Warranty

Marsha, Thank you for your review! We are so glad that you have been apart of the First American Home Warranty family for three years now. We will continue to be here for you should you need us in the future.

Dec. 9th, 2022

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Verified Customer

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jeanette dalgado Redondo Beach, CA

I would have given them a 5 star rating bcos it was easy to file a claim, get someone to come quickly HOWEVER the person who arrived spoke NO ENGLISH!!!!! THAT is a deal breaker!!!!!

3 years ago

Reply from First American Home Warranty

Jeanette, Thank you for sharing your experience with us. It is great to know that you were provided quick service. We have a great selection of contractors that we take pride in partnering with and it is disappointing to hear that this was a 'deal breaker' for you.

Jan. 5th, 2023

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Verified Customer

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Debra HAMM Moreno Valley, CA

When I had trouble with a contractor American Home Warranty stayed on top of it. Keeping me informed of the status.

3 years ago

Reply from First American Home Warranty

Debra, Thank you for taking a moment to share your review with us!

Nov. 17th, 2022

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Verified Customer

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Robert Fernandez Danville, CA

We're still waiting for our cash option check from our recent claim that your assigned contractor could not fill our need as to the instant hot water product.

3 years ago

Reply from First American Home Warranty

Robert, Thank you for your review. We are sorry to hear that you were experiencing these issues. We were unable to locate your claim with only the name provided. We requested additional information from you privately, but did not hear back. If you are still experiencing a delay, please reach out to us directly and we can assist.

Jan. 10th, 2023

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Verified Customer

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Leroy & Barbara Terry Piedmont, SC

Great customer service. Work hard to remedy any disputes concerning problems with contractors servicing as promised.

3 years ago

Reply from First American Home Warranty

Leroy & Barbara, Thanks so much for sharing your great feedback with us regarding your recent service!

Nov. 11th, 2022

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