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Landmark Home Warranty

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3,801 User Reviews

8.2

Overall Score

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Verified Customer

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Aaron Lopez Humble, TX

Excellent job. They worked fast and explained everything

2 years ago

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Reply from Landmark Home Warranty

Dear Aaron, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 4th, 2018

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Verified Customer

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Stephen & Glenda Barker Allen, TX

Really great service. Very dependable and highly responsive

2 years ago

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Reply from Landmark Home Warranty

Dear Raj, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 4th, 2018

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Verified Customer

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Aaron Helms West, TX

They were quick to help when I needed them.

2 years ago

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Reply from Landmark Home Warranty

Dear Aaron, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 4th, 2018

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Verified Customer

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Mike Didyk McKinney, TX

they respond well to any problem we have had

2 years ago

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Reply from Landmark Home Warranty

Dear Mike, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager

Oct. 4th, 2018

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Verified Customer

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Robb Phoenix, AZ

Easily coordinated device calls and good service

2 years ago

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Reply from Landmark Home Warranty

Dear Robb, We are pleased to hear we have another opportunity to provide you remarkable service for! Thank you for your continuous support. Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 24th, 2018

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Verified Customer

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Dennis Pugh Humble, TX

The one time I used them the follow up was excellent.

2 years ago

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Reply from Landmark Home Warranty

Dear Dennis, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 24th, 2018

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Verified Customer

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L. Treme Dickinson, TX

Great customer service and easy scheduling!

2 years ago

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Reply from Landmark Home Warranty

Dear L. Treme, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 24th, 2018

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Verified Customer

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Dennis Ewing Tooele, UT

Very polite, service given was good, did what they said.

2 years ago

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Reply from Landmark Home Warranty

Dear Dennis, Thank you for the rating! We are glad to hear that we have been able to provide you with remarkable service that we strive to provide each and every time you reach out to us. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs. Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 24th, 2018

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Verified Customer

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MIKE. IA Arlington, TX

Efficient people helping when you call and happy to help

2 years ago

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Reply from Landmark Home Warranty

Dear Mike, We are pleased to hear that we have been able to service you efficiently and helpful! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 24th, 2018

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Verified Customer

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Jennifer Clark Salt Lake City, UT

Excellent customer service and communication!

2 years ago

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Reply from Landmark Home Warranty

Dear Jennifer, We are glad to hear that we have been able to provide you with excellent customer service and communication! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 24th, 2018

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Verified Customer

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Adam Parra Bullhead City, AZ

Great service. Claims resolved quickly. J

2 years ago

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Reply from Landmark Home Warranty

Dear Adam, We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 24th, 2018

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Verified Customer

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t logan Marble Falls, TX

I love where it is hard to get your contractors and need to be able to get my own to get timely service

2 years ago

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Reply from Landmark Home Warranty

Dear T Logan, Thank you for taking the time to rate and review us. I am sorry to hear that you feel this way. I would like the opportunity to review your service request in more detail to better address your concerns. Your feedback is taken very seriously. It provides great insights on how we can improve as a company to better serve our homeowners. Please reach out to me directly at . Sincerely, Cheyenne Rapier Customer Relations Manager

Sep. 25th, 2018

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Verified Customer

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Dan Luthi Layton, UT

Service has been great any time we needed some support

2 years ago

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Reply from Landmark Home Warranty

Dear Dan, We are glad to have the opportunity to provide you with a peace of mind for your home! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 17th, 2018

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Verified Customer

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Thomas Loiacano Spring, TX

Prompt, courteous, quality contractors, great follow system

2 years ago

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Reply from Landmark Home Warranty

Dear Thomas, Thank you’re your review! We are glad to hear that our agents and contractors were able to provide you with 5-star rating service. Please feel free to reach out to us for any of your home warranty needs. Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 24th, 2018

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Verified Customer

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Caroline Palatucci Lake Havasu City, AZ

They handle claims quickly and efficiently

2 years ago

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Reply from Landmark Home Warranty

Dear Caroline, Thank you for the rating! We are pleased to hear that our agents and contractors have been able to provide you with quick and efficient services. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 25th, 2018

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Verified Customer

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T. Falgout Humble, TX

Easy process with skilled and courteous representatives.

2 years ago

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Reply from Landmark Home Warranty

Dear Troy, We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 24th, 2018

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Verified Customer

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Steven Poelns Yuma, AZ

Great customer service. Great vendors they use

2 years ago

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Reply from Landmark Home Warranty

Dear Steven, Thank you for the rating and review! We are glad to hear that our agents and contractors have been able to provide you with remarkable service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 24th, 2018

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Verified Customer

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hensel1 Salt Lake City, UT

Landmark chose an excellent contractor for this service!

2 years ago

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Reply from Landmark Home Warranty

Dear Hensel1, We are pleased to hear we have another opportunity to provide you with remarkable service! Thank you for your continuous support. Thank you, Cheyenne Rapier Customer Relations Manager

Sep. 24th, 2018

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Verified Customer

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Cb

Good service, timely in calling and setting up with a company. Good follow up

2 years ago

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Reply from Landmark Home Warranty

Dear Cb, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 12th, 2018

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Verified Customer

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Shannon Berry

Excellent customer service and easy transaction

2 years ago

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Reply from Landmark Home Warranty

Dear Shannon, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Ashley Nicoson

Great in helping when needed the most, thank you!

2 years ago

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Reply from Landmark Home Warranty

Dear Ashley, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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BG

They have been very responsive to needed repairs.

2 years ago

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Reply from Landmark Home Warranty

Dear BG, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager

May. 15th, 2018

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Verified Customer

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Sherif Ebed

Very active call center and excellent customer service

2 years ago

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Reply from Landmark Home Warranty

Dear Sherif Ebed, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Charles A

Great Customer service. Reasonable rates.

2 years ago

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Reply from Landmark Home Warranty

Dear Charles, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Therese Quintanilla

Prompt to get back with scheduling service

2 years ago

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Reply from Landmark Home Warranty

Dear Therese, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Marco

When my AC broke down on summer they were there to help. we

2 years ago

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Reply from Landmark Home Warranty

Dear Marco, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Mike

Responsive! They do an INCREDIBLE job when compared to AHS.

2 years ago

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Reply from Landmark Home Warranty

Dear Mike, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Gayla Massey Potts

Their excellent service and response time.

2 years ago

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Reply from Landmark Home Warranty

Dear Gayla, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Daniel Blackwell

Good service and prompt response to customers needs.

2 years ago

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Reply from Landmark Home Warranty

Dear Daniel, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Curtis

Excellent customer service,friendly people

2 years ago

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Reply from Landmark Home Warranty

Dear Curtis, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Lorien

promptness in returning calls, and follow-up

2 years ago

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Reply from Landmark Home Warranty

Dear Lorien, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Beverly Robertson

Always responsive, good customer service.

2 years ago

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Reply from Landmark Home Warranty

Dear Beverly, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Rich Hladik

Quick service but too many emails, surveys and review requests

2 years ago

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Reply from Landmark Home Warranty

Dear Rich, We are glad to see that our agents and contractors have been able to provide you with quick service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 12th, 2018

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Verified Customer

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Blake Dawgert

Great customer service and fast response.

2 years ago

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Reply from Landmark Home Warranty

Dear Blake, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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CS

Great service and good customer service and care

2 years ago

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Reply from Landmark Home Warranty

Dear CS, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Leon Lee

They are very prompt in getting a service to you.

2 years ago

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Reply from Landmark Home Warranty

Dear Leon, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 15th, 2018

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Verified Customer

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Celticgirl

Cover stuff others don't, great service and good followup.

2 years ago

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Reply from Landmark Home Warranty

Dear Celticgirl, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Nanci Cahill

Set up repairs fast. Calls and email quickly.

2 years ago

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Reply from Landmark Home Warranty

Dear Nanci, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Gloria

Ease of scheduling and Technicians quality of work

2 years ago

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Reply from Landmark Home Warranty

Dear Gloria, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Dolly Bessler

Consideration, promptness, knowledgeable

2 years ago

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Reply from Landmark Home Warranty

Dear Dolly, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Francis

Responsiveness, attitude, and thoroughness

2 years ago

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Reply from Landmark Home Warranty

Dear Francis, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Terri

Great customer service - easy to deal with

2 years ago

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Reply from Landmark Home Warranty

Dear Terri, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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Jennifer

They stay on too of things & have excellent vendors!

2 years ago

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Reply from Landmark Home Warranty

Dear Jennifer, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Sep. 11th, 2018

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Verified Customer

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The Rosseett's

Great Service and they follow up on all service request

2 years ago

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Reply from Landmark Home Warranty

Dear Abel, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 28th, 2018

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Verified Customer

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Rick

Great customer service and quality companies to work with.

2 years ago

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Reply from Landmark Home Warranty

Dear Rick, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 28th, 2018

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Verified Customer

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Valerie McMicken

Helpful, got ac taken care of for my family

2 years ago

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Reply from Landmark Home Warranty

Dear Valerie, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 28th, 2018

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Verified Customer

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Caroline

Landmark refered is to good repair professionals and electricians.

2 years ago

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Reply from Landmark Home Warranty

Dear Caroline, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 28th, 2018

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Verified Customer

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Anar

They were responsive and quick. Thank you!

2 years ago

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Reply from Landmark Home Warranty

Dear Anar, I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 28th, 2018

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Verified Customer

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Michael

When my stove broke they replaced it fast.

2 years ago

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Reply from Landmark Home Warranty

Dear Michael, I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 28th, 2018

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Verified Customer

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Dare

Disappointed in having to pay a second 70 because of mis diagnose sympom

2 years ago

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Reply from Landmark Home Warranty

Dear Dare, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager

Aug. 28th, 2018

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